Sam's Pizza in Kingston upon Hull, City of

Great tasting food and a very good portion to 5 stars *****

Lovely food best yet thank you!!

Absolutely disgusting food will never order from again

The Offers were great and the food tasted great Excellent delivery service.

Cold food, the deliver was 55 minutes late, the guys got lost (its a very specific simple address)... Just shicking

Avoid if you want Cold food and a 2 hour wait. With customer service at a zero rating, with a telephone call handler with an attitude. I asked why so many orders have been taken?Apologising is just masking the problem - incompetence is the true factor here. We ordered food at 7:30pm for 1 hour arrival - which is ok, but too be told @ 1 hour 30 mins the food is just being cooked is a joke. THE SHOP HAS A REFUSE/RETURN ORDER on the JUST EAT COMPUTER which they are continuing NOT USING!, you can not expect your customers to be happy when you are over booking your food orders by hours during busy times. As I regular customer I will take my business elsewhere - and I hope others follow, too save their food also arriving cold.

Food was outstanding so was happy to wait in a way

Food was absolutely delicious,early delivering as usual and the allergy which I called them about was adhered to.Really happy as always,thank you for the usual great service Sam's.

pizza was nice,however the chicken kebab pitta bread was soggy,i didnt realise you didnt get chips with it,chicken was nice and chargilled and got few large pieces

Great quality food, not heavily greasy and really tasty. They even made an exception on swapping a meal on one of their offers too, which was fab. Definitely will be ordering again!

Only complaint is that there wasn't much donner meat with the kebab other then that everything else was spot on. Will order again no doubt.

Easy to order and out regular eatery

All the food was cold to the point the fat had settled on the kebab meet.

Good food but late twice in 2 weeks

Favourite takeaway my little family love it!

Over an hour late. Called and was told would be 10 mins but was an extra 30 mins. Food was nice enough but didn’t compensate how late it was

Food was slightly cold. It was ok but nothing special

Cold and tasteless unfortunately Haven't eaten it. Disappointed. Delivery guy was friendly.

Delicious pizza and coleslaw was amazing! The kids loved it perfect treat for Saturday night! Would order from here again! 🙂

chips were cold,not alot of chip spice on them. pizza was soggy :( bbq chicken wrap was nice and filling,but chicken wrap was really empty not alot in it.

Missing the main item ordered. Food was for 4 children who had to wait 1hour 30 mins and then they didn't get their pizza. Rang the take away to be told it would be delivered. Pizza didn't arrive had to order from else where. Absolutely awful service.

Top quality food as always, great service every time from start to finish, extra thanks to our delivery driver, we often get Sam's and he's a top bloke with a great attitude 👍 10/10

Absolutely shocking service, ordered an hour and 45 minutes ago and still hasn’t arrived. Call them up and tell me it’s going to be another half hour!!

Under cooked chips pizza was not nice

Sam's is our 'go to' pizza shop, pizzas are always great, the wraps are good and mixed kebab is massive!

Top shop very good service even when you need to change something very helpful highly recommended

Top shop good hot food perfect

Best shop ever. Food perfect and when you ring the shop they so helpful if you miss something off your order 10/10 from me and I'm stuck in hospital and they came right up to the ward

Food arrived on time but did take over an hour. Large Donna and chips with salad awesome. Lovely pizza and free garlic bread. On the whole 8/10

Food is soo good. Delivery is on time, if not early n always hot. Pizza has got to be my favourite so far

There is two little things that was wrong with my order 1, The chips tasted like they had been re fried. 2,on one of the burgers i asked for chilli sauce but did not receive it ,

Lovely food as always. Great delivery. 😁

Order regualar from here it was cold delayed by nearly 45 will be trying somewhere different as second time now

Used to be amazing this takeaway but sadly gone downhill. Kebab was alright. Pizza dough was bland and the ingredients didn’t feel fresh. Garlic bread was disgusting. Real shame. Half of it thrown in the bin. Don’t waste your money

Always tasty but better than ever last night.

Nice food. Delivered very quickly.

Arrived late and cold inedible

Really good Calzone and kids enjoyed the tomato bread

I will never order a take away again, from any take away the food tonight was disgusting. Tepid soggy chips, cold greasy cheap tasting burgers. It arrived after 15 minutes of my ordering!!!! Every time I order a take away from various places I am always disappointed. Never ever again, I’m done.

Best pizzas around hu4. Can highly recommend

Love sams pizza always order here.

Absolutely disgusting their behaviour towards customers! They got my order wrong and the employers said I lived too far to put my order right! This isn’t the first time they’ve got the order wrong neither. When I said I was frustrated about the outcome theytold me to not order form there again! Horrendous service! Don’t order from there

Very poor service again! Was again told to not order from the place again! Never used to have any issues idk what’s exactly happened with the company, not going to order from them again that’s for sure.

DONT ORDER!! They got the order WRONG and I called them up to see if they could come back and replace it and they just said no because my house is apparently “too far” even though they clearly order that far no problem as I can order from there. I told them I wanted it to be replaced and they told me no with a very poor attitude and didn’t even apologise! I told them if they didn’t they will lose a loyal customer as I order from here frequently and they said “fine” and put the phone down. Absolutely dispicable behaviour and not going here again. Very childish.

First time ordering after it being recommended and wasn’t disappointed! Lovely hot food, really tasty pizza and son absolutely loved the garlic bread!

Never fails with us, this is the only pizza shop we order from and have done for years now.

The family sized kebab was lovely very generous portion all fresh and very tasty great price too thank you :)

Nice hot food and the delivery driver apologised for the delay even though he was early. Lovely man. Will order again! Thanks!

Fantastic as always from Sam's. Driver was friendly, food came early and was piping hot. 👌🏼

The omelette I ordered tasted disgusting, Smelt horrible and was hard. Delivery driver was rude

Absolutely shocking service, ordered a few times and evertime it's been late. First time was over 2 hours past the predicted delivery. Rang them up and was met by a rude blunt person on the phone. Had the delivery driver getting aggressive and had tgephoneput down on us..... Will not be ordering again!!!

I was a bit dubious ordering from sams, the offers are so cheap it seemed to good to be true but we have ordered four times now, using different offers, so we have tried a large range of different food between us. I have to say everything we have had has been lovely, Delivery is very cheap too. I would highly recommend that you try this take away.........well done to Sam’s pizza.

I am very particular when it comes to pizza and tried numerous places but the pizzas from here really are a top notch .

Rang the take away to find out where my food was it was still cooking 30 mins after it was supposed to Have been delivered mmmm perhaps don't state a time if you can't deliver then food was edible but I won't be ordering again

arrived late donner meat was cold and the large chips wernt large

Ordered 2 x donner meat and chips (that said they came with salad and a pitta each) and two drinks. Order finally arrived, no salad or no pitta and a random garlic bread which I didn’t order. Rang the restaurant who couldn’t understand what I was saying when I said the salad and pitta was missing, just kept saying to me ‘no pitta with this just chips and donner’. It clearly stated what it came with. They couldn’t find my order for ages on their system either, saying they don’t deliver to where I live. Finally said ‘what do you want’ and said they’ll send me another donner and chips, this never actually arrived so won’t be ordering again.

Order was totally wrong. Asked for Margherita got chicken pizza. Got donna meat and chips when just wanted chips. And burger had sauces we didn't want. Think there was a mix up 🙁

Very disappointed we always order from sams pizza its always nice but today wasnt great the chips were soggy, burgers just wasnt nice, donnermeat was very greesy and we ordered a can of coke and a can of diet coke which we was charged for but NEVER GOT! Not happy with this takeaway today! Very disappointed.......

Always early. Food is always good.

Outstanding pizza nice and hot,chips was hot aswell,quick delivery under 45mins thankyou.

Love this take away, great value and nice pizza's. Always speedy delivery too :)

Another excellent meal delivered pizza was spot on. Chips nice and hot. kebab meat very tasty and cheese burger cooked just right not over cooked highly recommend and the delivery time is excellent usually earlier and driver is very polite and talkative *****

The food was cold. The pizza was dry and lacked sauce and topping. The wrap filling was cold and fries undercooked.

nicest pizza I ever tasted! amazing delivery time!

Fantastic as always. Fantastic food and lovely staff!We always come!

Pizza was hot and very good quality. Lots of toppings. Very tasty . Would recommend to all. Thoroughly enjoyed it .

Everything was fine didnt get my free garlic bread delivery man said he would bring one still waiting

great food and fast delivery thank you.

Amazing as always the food is always great but I always look forward to seeing the delivery driver as he is always very polite and respectful and always early ! I live next to old people and he always quiet and makes hes respectful of the neighbourhood!

Nice food fast delivery and friendly delivery driver

good food! excellent service and delivery as always!

Very fast delivery and super friendly delivery guy. Food was fresh and piping hot. Highly recommended.

Great food . Great delivery. Will use here all the time

First time ordering what we got could have fed the 5000 good quality very fast delivery 10/10

great food as always! a very fast delivery! and an excellent service!

Great food and delivered hot would use again

you only gave us 6 wings, we ordered 24 and we gave you all the money (£16)

Arrived 20 minutes late, order was wrong, driver tried walking away with the change... in general just poor service. The food itself was pretty good considering.

Food was good, well cooked, definitely order again from Sam's pizza

Donner pizza was fine, slightly cooler than I would have liked-maybe plastic bag would be better than just a paper one, otherwise everything ok.

Lamb was a little chewy but still tasted good!

Food cold and 15 minutes late, won't be ordering again.

Usually order from Napoli or Giannis will definitely be ordering from here again! Food was exceptional and at a great price, and it came 15 minutes before the estimated time!

always used but not been as good lately

ordered when got here delivery driver didn't have any change said he would bring it back and post but didn't not to be trusted food of average

Only went here cos Toscana next door was closed. Chips were average, free garlic bread was free of garlic, bolgnese and chips looked average, my wrap was actually fine, only 18 popcorn chicken instead of 20. Basically, Toscana has nothing to worry about here-will not be using again.Oh and the delivery driver gave me £3 change instead of £5-I said can I have the other £2 please-and he looked surprised. He wanted it as a tip when id already paid £1 delivery.(Free delivery with toscana.And no, I dont work for them.Overall-Bang average Sams, must try harder

Always use Sams as it's very cheap and quick! Food always comes hot and the chips stay nice and crispy. Only complaint would be that the pizza was a bit over cooked last night and the cheese was burnt, but still lovely nonetheless.

DO NOT ORDER FOOD FROM HERE. I FOUND SEVERAL FLIES IN MY SALAD. Half the order was wrong and instead of garlic bread we were sent a full custom pizza, didn't get the dips asked for.

They need to read the order more carefully-was given chilli sauce instead of mayo for the donner meat and chips,also no ketchup on the burgers despite selecting ketchup on the sauce selection.Food was nice,would have been a full score without those mistakes

Nice pizza plenty of topping. Chips were nice just could of been a bit warmer.

Forgot garlic sauce on pizza :(

Pizza had plenty of topping my son will only eat from here

Love this take away always great food great delivery and brilliant prices

Everything excellent as usual from the team

Shocking service doesnt give you whats ordered

Nice hot food,delivered quickly.

Chicken burgers were lovely but pizza barely had on any cheese and was a margarita.

kids meal missing the chips so daughter missed half her tea. brought them 45 min later after I'd said not to bother as meal was ruined.. not happy with the service at all..

Very nice food ,and delivery very fast.,thanks.

The food last nite was the best take away i've had. By far the donner meat was fresh red hot and very tasty great delivery also