Based on 488 opinions finded in 4 websites
Based on 488 opinions finded in 4 websites
Nº 372 in 751 in Newham
Opinions
My apps show ready for collation. It was 10 minutes late after I left and the food was not cooked well.
MD . 2025-05-18
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friendly driver, delicious food
Ashton . 2025-05-13
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Food so cold and no sous with burgers
Mujtaba . 2025-05-12
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Hot, Delicious, Good delivery driver
Ashton . 2025-05-07
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They don’t give no forks out with the food and the food was cold too
Hassan . 2025-05-02
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I visited this shop around midnight 1am and found it extremely cold inside as there’s no heating at the floor level. While waiting for my food, I politely asked the staff if the door could be kept at least partially closed to keep the cold out. Instead of a reasonable response, the person at the till rudely told me that if I wanted to eat inside, the door must stay wide open — otherwise, I should take my food and leave. This was very disappointing and unwelcoming behavior. Customers deserve basic comfort and respect, especially when they choose to dine in. Definitely not the kind of experience you expect when you’re just trying to enjoy a meal.
Priya . 2025-04-27
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"My friends and I visited Sam's restaurant to enjoy a meal, and while we were excited to dine, we faced an unpleasant experience. The only available table was next to the door, and it was extremely cold because the door was open. We kindly requested the staff to close the door, but the response we received was rude, with the staff insisting that they wouldn’t close it. It was frustrating as we were only asking for a comfortable environment to enjoy our food. This lack of courtesy and customer care really impacted our dining experience."
sreegiri sowjanya . 2025-04-27
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Guy at the till demanding the door to be kept open at midnight. Shop don’t have heater at the floor and it’s very cold inside. I ordered food and I was sitting at the chair. I had asked him politely to keep the door atleast half closed. But him so rudely saying if you want to eat inside keep the door open else take food and go out.
Rachit kumar . 2025-04-27
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Ignored notes completely, chips and wings were not fresh
Moin . 2025-04-26
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It’s good but quite overpriced
Alesha . 2025-04-25
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I asked no jalapeño but they still put it
Ana . 2025-04-11
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Food was good,but there was no tissues and also the most important think was I order Pepsi max but I got Pepsi max cherry,which is I don’t like.
Md . 2025-04-03
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ordered 3 hours ahead of time for the food to be delivered at a specific time and it was still over 40mins late!! food was cold and service is awful NEVER AGAIN!
Aamayah . 2025-03-25
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The chicken thigh burger was missing when ordered
Tania . 2025-03-24
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I asked you guys to add spice to the chips and it’s plain????
Natasha . 2025-03-22
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The best chicken wings and spiced chips on the planet, these lot need to cater for my wedding 😍😍😍😍😍😍
Fayek Ahmed . 2025-03-12
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Food was poor. Spicy burger was not spicy at all. They took too long to prepare the food. It was not the delivery drivers fault
Asad . 2025-03-08
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My favourite place to run for some wings and lunch boxes
Sanjida Islam . 2025-03-07
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Delivery driver very nice and polite
aaliyah . 2025-02-26
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Chicken wings were undercooked - pink. Quite disappointing. I now remember why I stopped buying from from here. It’s very hit and miss!!
Georgina . 2025-02-19
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Terrible experience, no one needs to eat wings with feathers and hairs left.
pixnhues . 2025-02-16
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We ordered on uber eats Spicy fillet maxi burger (devils ) - 2 out of 5 Combo box burger - 4 out of 5 BBQ wings - 0 out of 5… Other wings that we had in the meal 2 out of 5 Very greasy, good flavour but still grease was a turn off
KASENYA HORTON . 2025-02-12
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Have been going for years best chicken and chips
Alecia . 2025-02-12
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These cashiers are very kind and very fast And the food is excellent . Best place to buy food
Choolun Mohammad zahiir . 2025-01-31
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I requested to deliver my order at 12:55..they delivered at 13:19.. whats the point to schedule the delivery. I was in university and my break was almist finished
Ayesha . 2025-01-30
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I had rice and chicken i was good for 4 pound Seats are avilable to sit.
sreekumar M . 2025-01-23
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it’s bad experience my food delivery time 21:35 but i received my food 23:00 ,
Raheel . 2025-01-18
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The loaded rice and chicken was so frickin delicious!
Nicu andrei Buldum . 2025-01-16
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The food wasn’t bad it’s processed it’s what you expect the service wasn’t that bad the atmosphere therefore food on the ground dirty ugh
Ibrahim kayum . 2025-01-14
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Great place and high quality chicken.
Vlad N . 2025-01-14
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Ordered take away and my wings were very greasy . Idk how people make food at this place and continue to get customers . Is midnight and I’m hungry like are you kidding me . Such a waste of $
Raxo Mohamed . 2025-01-03
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I never recieved the 2 burgers from the 2 for 2 deal
Maju . 2024-12-25
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My order never arrived because the delivery could not be bothered to take instructions and lied about calling me back ask for the last 4 numbers of my mobile and used this as the pin for the delivery code so I lost money on the delivery on Christmas Eve absolute disgrace!!!
Michel . 2024-12-24
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they kept changing the time, the shop is only 7 minutes away from my house. the food was cold and soggy i had to throw it away. i want my refund
rebecca . 2024-12-17
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Amazing service. Ronald is really professional
Mudassir Kadiri . 2024-12-06
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chicken wraps were ok nothing special but the sweet potato chips turned up cold and undercooked which was disappointing.
Abigail . 2024-12-06
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its was buy one get one free. there was missing one of the burgers.
Astijus . 2024-12-01
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Am I eating pigeon? Those wings were nasty and so greasy!
Samia . 2024-11-25
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I was shown buy 1 get 1 free and I ordered them the burger and wrap was on offer buy 1 get 1 free and those wore not included in my order
shashi . 2024-11-24
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Ordered 10 wings received 8 so a rip off Service staff looked dirty need wash
Loothfur S . 2024-11-23
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where's the bottom bun to my burger?
Malcolm . 2024-11-15
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Sam’s should just stick to chicken, these were the worse beef burgers I have ever had, firstly the bun was too small for the burgers , the sauce was just mayo and it just had cheese and lettuce, like a chicken burgers but with meat? it seemed like the burger and cheese had been put in a microwave as they were rubbery and tough and crunchy round the edges -I will never buy from Sam’s again-the wings were average quality too-waste of £25
Fatima . 2024-11-14
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Took 2 hours after ordering for the to come no sauces even after requesting it. Cold horrible food
Shayma . 2024-11-07
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THE GOAT , best shop in the world ❤️❤️❤️❤️boss man knows my order every time I enter ❤️
Umer Shakir . 2024-10-14
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Always our go to fast food restaurant but you have made the burgers have the size all of a sudden but still charge the same amount not good
Sarah . 2024-10-14
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Why yall never answer the phones that’s why I gave u these stars
Mustafa Mahdi . 2024-10-13
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Food was over an hour late and it was cold. Ended up ordering something else!!
Jäger . 2024-10-01
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Very annoyed. Order just came and half the order is missing, doesn't follow any instructions either. Fix your shop.
Redwanul . 2024-09-24
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This is the best chicken shop in London I will always go here for the end of the time I highly recommend this shop if you are looking for some cheap chicken that is very good and also the staff are very nice and hard working
soumyam stanly . 2024-09-20
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Absolutely awful. Delivery driver had no clue where to go. Doesn’t understand instructions. Called me and didn’t understand anything. The food was stone cold. Didn’t even give sauces I was meant to have. Also missing blaze box
Tanzia . 2024-09-19
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Juicy, fresh wings. Friendly service
Ashton Toleman . 2024-09-19
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It came so late and i asked for spicy fries and they did not give me spicy fries
Sharon . 2024-09-01
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Says my food has been delivered when it quite literally hasn’t. Probably delivered it to the wrong house.
Ugne . 2024-08-27
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Prompt driver and very friendly
Mellicia . 2024-08-23
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Tried Chichen Wings & Chicken Pieces with chips. They were good but some were overcooked. Crisp was more than the chicken itself. They should have more sauces. For takeaway, it was packed properly.
Saami Jawaid . 2024-08-21
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Today Ordered and pais 2 mexo wrap in which one without mayo and large box of chips and drink but received chicken burger. When i check the order so disappointed.
Finu Finu . 2024-08-19
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Nonsence staff dont have mannners how to talk and deal the customers. Rubish food cold and not able to eat for people. Dont recomend anyone sams barking road eastham
Farhan Siyalvi . 2024-08-04
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Stone cold, unable to eat thrown in the bin.
Darren . 2024-08-03
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the order arrived incomplete.2 Spicy Drumsticks missing. half of fries I can not find it .Spicy Drumsticks the breading completely fell off
sandor . 2024-08-03
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Excellent food excellent Service
Sher Zad . 2024-08-03
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A lady in the counter very bad behaviour.
Dhanush Ramakrishnan . 2024-07-26
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Got wrong order need a full refund
Timi . 2024-07-23
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My new place to buy burgers. Good taste and excellent customer service.
Ali Nawaz . 2024-07-21
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The price and the quatity is good
Shahid Ira . 2024-07-16
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Food not fresh. Chicken Fillet Burger's fillet was cold dry and not fresh even bun was cold. Very bad customer service.
Muzamal Rehman Ali . 2024-07-15
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I will share details of this establishment which is very worrying. I have ordered from this particular shop for some months, but tonight I may have aswell not existed. I entered the shop just before 11pm to order a chicken rice box, for which I have ordered before many times at similiar times. I felt ignored as many people kept walking up to the counter ands getting their meals before my simple meal. I started showing frustration at the fact they gave the meal I ordered to a guy who came in 15 mins after me, and when i raised my voice the suddenly produced a chicken rice box. A simple meal easily done over the complicated orders of couples and friends who ordered after me and still got their food first. I demanded a refund and walked out.
JaymesSinnah . 2024-07-12
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They always deliver food cold and take no accountability
Irena Paprotny . 2024-07-05
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I’m disappointed my food has not been delivered I have not received it at all I’m very disappointed and I would like a refund a full refund in return
Lilly . 2024-07-02
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The burger was over cooked and the chips tasted stale
Mohamed . 2024-06-28
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I ordered grill wings but they gave me fried wings
Adam . 2024-06-27
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it says that the order has arrived but I'm in front of the door and I haven't received anything
Andreea . 2024-06-17
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Paid for extra cheese did not get it and food is cold.
Anne . 2024-06-13
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That Indian delivery men was rude, rather than hander over receipt , he thrown it on the floor.
Nick . 2024-06-09
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Delicious loaded chicken fries
Darena . 2024-06-07
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good food, hot, listened to additional notes, no complaints
Megan . 2024-06-01
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very nice food big portions will definitely buy again
Tracy . 2024-05-30
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The food come soooo cold. It tasted horrible please bring bk the good chicken and hot food please.
Lola . 2024-05-16
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Ordered at 8.10pm . Kept saying waiting for a driver and food will be prepared once driver there . Food arrived 9.15 pm and stone cold . Ruined my meal. How can a restaurant deliver cold food.
Paul . 2024-05-04
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Overcooked chips, left in the notes to put a fruit shoot drink with my order instead they gave me Pepsi max
Keilie . 2024-04-26
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Delivery driver was professional and friendly.
Danny . 2024-04-22
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they don't care about food delevery driver its a reguler problem that many rider are waiting for collect food but they don't even care shame on this type of behaviour
Safath ahmed . 2024-04-22
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this place was recommended to me but after receiving my burger in this state for a takeaway I surely won't be returning here again. If you like your food then steer away as there is no quality control I this place, if they can see what they did to this burger and still put it in a bag for me to take away then I don't trust them and I won't be spe ding anymore of my money in this place. steer away if you respect your food to be in a certain and standard way at the very least.
Mo Sharif . 2024-04-17
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Food was not good at all. There was a stapler pin in my portion of fries. Possibly from the packing as I noticed that they use stapler pins to pack their food delivery. Really big food safety concern. And no sauce - again!
Ajit . 2024-04-16
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Such a great service. Happy to order again n again
Saima . 2024-04-07
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Customer service very bad.They didn’t good behaviour with customer😡Their act they are very busy and they don’t bother customers service
Syed Muhibur . 2024-04-06
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Their approach Towards customers is very rude and bad a young kerala guys attitude like that he was supper busy with his task he Didn't pay attention to customer’s.
Farzana yasmin . 2024-04-06
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Did not receive my food and it says delivered
Zahra . 2024-04-05
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I always like their chicken burger. I also bought yesterday. And it was really bad. They should serve it fresh.
Natasha Khalid . 2024-04-03
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the food is cold, the guy came on a bycycle
steve . 2024-04-02
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The food was really bad. The wings were extremely dry and tough. Chips were even more dry and stale, definitely old. Burger was okay but was slathered in a cheap mayo that was really horrible. Never ordering from here again.
Karrar . 2024-03-27
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Best quality chicken and reasonable pricing too
Raj Alakarsamy . 2024-03-26
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Ordered the food for a reason but couldn’t meet the expectation because of the late delivery. Very disappointed.
Burhan . 2024-03-18
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The chicken wings and chicken burgers are sooooo good
Bobby Deery . 2024-03-17
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They don't have a option of no spicy wings which is a shame. But it's the rest it's lovely
Tee Aiko . 2024-03-12
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Ain't been in a good while. But their food was banging, Def gotta get back there some time.
Bunmi Hazzan . 2024-03-12
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I havent got my order yet when is it coming
Vika . 2024-03-08
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Absolute rubbish service. Ordered a meal and chips and mayonnaise missing. Called about 5 times and no one answered.
Shabnam Choudhary . 2024-03-04
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Sam's chicken does really delicious fried chicken, meals. Competitive prices, great service.
peter barnes . 2024-03-04
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Long wait unprofessional staff
Nalimela Rahul . 2024-03-03
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Very good foods and all staff Very 👍
Ali Rehman . 2024-02-23
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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