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4.3

Based on 508 opinions finded in 2 websites

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Nº 271 in 841 in South Lanarkshire

Nº 4 of 4 Japanese in South Lanarkshire

CUSTOMERS TALK ABOUT DISHES WITH..sushichickenramencurrybeautiful

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“Too much information Salt! We had a good dinner, enjoyed the food, especially the new ramen dishes! Food and drink was pretty quick to come and we were having a nice time. Unfortunately, one of the servers, who had been friendly, decided to share his extreme political views with us at the end of the meal and it was so awkward and perplexing, that it completely killed our vibe. We’re all for freedom of speech but there’s a time and a place. I doubt the management of Salt would want us to associate their restaurant with fascism? Have a word guys. The experience means I’m going to second guess any future trips to Salt even though we enjoyed the food a lot.

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Lauren Cameron-Rastogi . 2025-03-14

MORE AT Google

This was our first try and it didn't disappoint. We have family and friends recommending this fabulous place and the portions were great although we did order a small banquet. Did get any ones names but thank you to all the lovely staff .... John and Donna mclachlan ...

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JOHNBHOY . 2025-03-02

MORE AT Google

Fantastic food and wonderful service. I had brisket red curry ramen and I highly recommend. The Katsu curry was also amazing. Absolutely delicious.

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mec 92 . 2025-03-02

MORE AT Google

We visited Salt for my birthday at the weekend which was our second time visiting. Both visits have been amazing. The food is absolutely delicious, we normally go into Glasgow for our favourite Japanese dishes but will now prioritise Salt in Hamilton! The service is good, very friendly staff. The food comes out pretty quick & is delicious. If you’re a fan of sushi you must try the crispy rice nigiri with spicy tuna. We’ll definitely be returning.

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Samantha Scott . 2025-02-25

MORE AT Google

Another fantastic night at Salt. Not only is all the food amazing, the manager and staff and the best I’ve ever had in a restaurant. We had soft shell crab Bau, dirty fries, chicken gyoza, katsu chicken curry, beef ramen, cheeseburger rolls, pork belly Bau everything amazing and delicious. We will be back Salt. 😋 Ann H

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Ann . 2025-02-23

MORE AT Google

Great food. Would highly recommend he bang bang shrimp. We had the cop out Katsu curry chicken and prawn, both excellent. The whole meal which was 2 katsu curries, chicken teriyaki sushi, and shrimp bang bang were excellent. The reason I didn't give 5 stars was the time the whole experience took. It felt like FAST food. We went for a "date" night and we were done in 45 minutes. I would suggest that the food delivery was a little more delayed and I have never said this before in a review. It all felt a little rushed We were attempting a romantic meal for two. May I suggest a delay between drinks and meal to achieve a greater experience for the diner.

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David Young . 2025-02-21

MORE AT TripAdvisor

Back at Salt today after a few months of illness due to surgery, the meal was outstanding, absolutely beautiful, value for money was fantastic, both my wife and I had ramen, dirty fries and sushi, this was my first time trying dirty fries, they were amazing, the ramen and sushi were also beautiful, the staff were first class, making sure we had everything we required and making us feel really special and welcoming, well done to Greg for such amazing staff, an old saying people make Glasgow, Greg and his fantastic staff make SALT. Very many thanks again. We would highly recommend anyone to visit SALT for a fantastic meal. Kindest regards to all staff front and back. Charlie and Carol Poole.

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cpoole105 . 2025-01-30

MORE AT TripAdvisor

Delicious sushi and ramen, really fresh and flavourful.

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Amber Jones . 2025-01-26

MORE AT Google

I came here today with my friends for a nice meal. We often come to Salt to meet up and chat so we weren’t surprised that the food was decent as it usually is. However the bill in total came to £45 in which we gave £60 to split the change. We waited 25 minutes to see if our server would bring over the change to which he did not, so we had to get his attention and ask for the change and when he brought the change it was wrong, but we felt so embarrassed to ask for the right amount as we had already waited ages for the change, so we just left. We would have left a tip anyway but it put us off leaving one because the server just assumed we were leaving a £15 tip for a £45 bill. I totally understand if he just forgot to bring over the change however this has happened to us once before and I think it’s pretty rude to not bring the change over after the bill has been paid and to just assume that we were to leave a £15 tip.

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Abbie G . 2025-01-23

MORE AT TripAdvisor

Great food, friendly staff and lovely restaurant! This is the second time we have been and it was just as good as the first! The food is incredible but the whole experience is made better by the server who is really friendly and the service from start to finish we can’t fault! We have come from East Kilbride as we had heard good reviews and we will definitely be back and would recommend to anyone!

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Stacey Herekiuha . 2025-01-23

MORE AT Google

I came here today with my friends for a nice meal. We often come to Salt to meet up and chat so we weren't surprised that the food was decent as it usually is. However the bill in total came to £45 in which we gave £60 to split the change. We waited 25 minutes to see if our server would bring over the change to which he did not, so we had to get his attention and ask for the change and when he brought the change it was wrong, but we felt so embarrassed to ask for the right amount as we had already waited ages for the change, so we just left. We would have left a tip anyway but it put us off leaving one because the server just assumed we were leaving a £15 tip for a £45 bill. I totally understand if he just forgot to bring over the change however this has happened to us once before and I think it's pretty rude to not bring the change over after the bill has been paid and to just assume that we were to leave a £15 tip

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Abbiexoxo . 2025-01-23

MORE AT Google

Really enjoy the food here and the portions and very generous for what you pay, places looks cool inside and service has been great every time I have went

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Jimmy Deadman (Draenorth) . 2025-01-23

MORE AT Google

This restaurant is amazing. The food is excellent, the staff are faultless - the Corn Ribs, what can I say! I have recently moved back to this area after 20yrs living in Inverness and I am delighted to discover this wee gem of a restaurant

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Karenmcpherson266 . 2025-01-20

MORE AT TripAdvisor

Lovely food, fantastic service. Will deffo be back to try that mango pale ale!

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Noah Brannan . 2025-01-12

MORE AT Google

First time visiting Salt Hamilton and it was lovely. Great food and immaculate restaurant. Staff were very attentive and friendly. The decor is lovely. Would definitely recommend. They had a lunch menu which I opted for. I got my pork belly ramen, chicken gyoza and a coke all for £15. Was the perfect portion size for me! Parking, there’s a car park called Auchingramont road car park, around the corner which is 80p for an hour, £1.20 for 2 hours

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M H . 2025-01-09

MORE AT Google

Gorgeous food prepared and served by excellent friendly and helpful staff.

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Alastair Rennie . 2025-01-06

MORE AT Google

I was on a waiting list for 8:30, and the next day they reached out to let me know a table was available for that evening. I brought a friend along since it was his first visit. The service was friendly, the food was excellent, and the atmosphere was wonderful. As a vegan, I ordered several small dishes, and they were delicious. I would definitely return! :)

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D M . 2024-12-31

MORE AT Google

First time here at this restaurant and first time eating sushi, and it was great. Also ordered more different food from menu and it was great. Staff was brilliant and atmosphere and restaurant itself brilliant.

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Steven Cain . 2024-12-28

MORE AT Google

Atmosphere was great, staff very attentive and pleasant, and the food was delicious I wish my stomach was bigger.

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PawX 300 . 2024-12-11

MORE AT Google

I booked a table for 2 people instead of 4, yes my mistake. We got there they took us to our seat then said they couldn't accommodate us and we had to get back up and leave. They could have told us at the door to save our embarrassment and people staring. I have never been told to leave a restaurant before because I have had extra people any other restaurant has accommodated any changes that are made last minute and then they send me an email saying I cancelled my booking. NO I DIDN'T YOU ASKED ME TO LEAVE.

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Marianne Dornan . 2024-11-24

MORE AT Google

We recently dined at Salt in Hamilton and had quite a mixed experience. The Highlights The food was simply fantastic. Every dish we ordered was flavorful and beautifully presented, making it a delight for both the eyes and the palate. It's clear that the kitchen team at Salt takes great pride in their culinary creations, and their efforts certainly paid off. Room for Improvement Unfortunately, the service did not match the quality of the food. Our waitress seemed rather surly and uninterested in providing a pleasant dining experience. At one point, she came to ask if we wanted the bill when we had barely touched our coffee and tea. This occurred within less than an hour of our arrival, making us feel rushed and unwelcome. Additionally, the temperature inside the restaurant was quite cold, adding to the discomfort. Overall Impression While the food at Salt is outstanding, the overall dining experience is marred by poor service and an uncomfortable atmosphere. It's a shame, as we genuinely enjoyed the dishes we tried. With some improvements in service and ambiance, Salt could easily become a favourite dining spot.

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SerendipityGCC . 2024-11-16

MORE AT TripAdvisor

Very disappointed with the service, 21:00 I walked into the restaurant and was told that they already closed. How rude is that! I can see that they are cleaning so due to that they refused to serve me and told me that they are closed! Empty restaurant, no signs that the restaurant is closed, according to Google Maps is marked that is open till 22:00. No respect to customers! Any early finish or working hours changes should be shared online or on Google Maps etc.. I was driving for so long to get there… i walked in, notified that we were closed and closed the door! Very Rude!

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Albert Jasutovic . 2024-11-07

MORE AT Google

My partner and I were looking for something a bit different and stumbled across SALT’s website. Wow….absolutely amazing food! We had a selection of hot and cold starter and ramen (maybe a bit too much being honest). Staff and ambiance very friendly. Reasonably priced for a tapas style meal. Definitely going to go back again and more than likely use their takeaway service.

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wmcdowall . 2024-11-02

MORE AT TripAdvisor

First visit thoroughly enjoyed an Absolutely delicious meal, plenty of variety and really tasty, helpful staff giving advice on menu. Good size portions.

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Kirsteen W . 2024-10-24

MORE AT TripAdvisor

As always 10/10 food & drink at Salt Hamilton ,although feel bit let down tonight on not as much the service but almost physical pushiness to get you out 😫 sadly as much as I like the food here I think I wouldn't come back for an evening meal. Just feel 1hr 15 mins is very short. (Which has actually decreased from 1hr 30)And after spending £125 on food and drink, especially as staff allowed my partner to order a drink 20 mins prior to booking ending and then not bringing to 10 mins before. for the front of house gentleman to actually physically tap my partner on the shoulder and basically ask to leave 3 minutes after the 1hr 15 as I was getting my coat on! ( was pouring outside and taxi hadn't came yet) I totally understand restaurants have reservation times to adhere if busy, however there was no one waiting for our table as I checked on way out and also table beside us was in prior to us arriving and still there as we left (or should I say were evicted🙈) sadly service issues still seem to be letting down a really good quality restaurant here over 3 minutes 😫

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Lisa Gaffney . 2024-10-19

MORE AT Google

Excellent food ! Service was also excellent with friendly courteous staff who were also professional. Lovely atmosphere and beautiful decor

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Catherine Campbell . 2024-10-16

MORE AT Google

Fantastic food, great staff. Brilliant addition to Hamilton

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David Merchant . 2024-10-16

MORE AT Google

Aww man I absolutely adore this place! This isn’t my first time at this restaurant but it is my first post! Delicious food that’s full flavour and plenty of options to choose from. On this occasion we opened to share the cheeseburger spring roll (absolute must), chicken gyoza, the dirty fries, then I had the chicken teriyaki. I enjoyed this but I would have prefers some sauce to coat the rice but that’s maybe just personal preference as I do like a sauce. All in all it’s an aesthetic place to eat with friendly staff that are attentive.

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Francesca Pannullo . 2024-10-10

MORE AT Google

Inside is stunning food was amazing and service was fantastic !!

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Lynn Pat . 2024-10-10

MORE AT Google

All was great. Food fantastic, better then last time. Great service. Again recommended

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Maria Wozniak . 2024-10-07

MORE AT Google

One of my absolute favourite places to eat. The food is excellent, the staff are friendly and the decor is lovely. Great atmosphere.

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Holly Lambert . 2024-10-06

MORE AT Google

Food is amazing and the staff are so lovely, will definitely be back again and again

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Sarah Stirling . 2024-09-16

MORE AT Google

Dinner for 2, got a selection that covered the majority of the menu

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Andrew Rae . 2024-09-08

MORE AT Google

ramen broth is out of this world. sushi fresh, cocktails are delish. its my happy place

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wendy b . 2024-09-08

MORE AT Google

I've decided that for every bad review I write, it's only fair to write a good one about somewhere. And this place is my fave. Beautiful food, good sized portions. Attentive staff and lovely atmosphere

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Caroline Ross . 2024-09-06

MORE AT Google

Tried Salt for dinner last week for the first time and back already today to try out the lunch menu and on both occasions the food did NOT disappoint! Would highly recommend! The food is absolutely delicious and now our new favourite spot. Staff are so friendly aswell. 10/10, Fantastic.

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Catxpro . 2024-09-05

MORE AT TripAdvisor

First time at SALT and won't be our last! Absolutely fantastic experience from the atmosphere to the wonderful staff. Food was out of this world and the Korean chicken sushi is the best I've ever had! Can't wait for our next visit!

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Laura Mckinlay . 2024-08-30

MORE AT Google

We really appreciated the warm welcome we received as we entered the restaurant. The menu was varied and the food we ordered was absolutely delicious. The atmosphere was lovely and the staff, including the chefs, were lovely. We will be back soon!

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Eileen495 . 2024-08-19

MORE AT TripAdvisor

Very professional and friendly service. Nice setting. Great value lunch menu. Great quality food. Had the chicken katsu, curry fries, spicy salmon sushi and chicken gyoza. Highly recommend.

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Oreo Oreo . 2024-08-05

MORE AT Google

Salt is our favourite restaurant, we ordered 2 large katsu curries, Parmesan fries, chicken teriyaki sushi, burger spring rolls, and the chicken teriyaki on the skewers. Food came out quick, tasted amazing, and staff are friendly and polite. Highly recommend Salt 😁 lost count of how many times we have visited this restaurant as it is the best.

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Kayleigh C . 2024-08-04

MORE AT Google

Food is always brilliant, staff friendly and good atmosphere, keep it up👌been here a few times now😍

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Para Manic . 2024-08-01

MORE AT Google

We cannot get enough of this place, the food is always absolutely delicious alongside fantastic service. There is something on the menu for any mood/appetite!

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Iddlesez . 2024-07-30

MORE AT Google

Have been meaning to try this place for a while now, staff are really nice and friendly, couldn’t fault the service. The atmosphere inside is great, a few cherry blossom trees indoor around some kind of the tables. The food is nice (really enjoyed the dirty fries, cheese burger spring rolls, corn ribs, katsu curry) however it felt a bit heavy handed on the salt side of things - which is ironic given the name of the restaurant. The chicken and beef is halal at time of writing but always best to double check before ordering.

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Zahid Ali . 2024-07-24

MORE AT Google

Have been meaning to try this place for a while now, staff are really nice and friendly, couldn’t fault the service. The atmosphere inside is great, a few cherry blossom trees indoor around some kind of the tables. The food is nice (really enjoyed the dirty fries, cheese burger spring rolls, corn ribs, katsu curry) however it felt a bit heavy handed on the salt side of things - which is ironic given the name of the restaurant.

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Zah_ali84 . 2024-07-24

MORE AT TripAdvisor

I can not recommend this place enough! Me and my partner stumbled across this place as we’re currently staying in Hamilton and just wanted to go out to eat. A hidden gem! The food is some of the best food I’ve ever eaten at this sort of restaurant and all of the staff were so nice and lovely! The deco is absolutely gorgeous and as the place isn’t too big it’s not loud or overwhelming like other restaurants are. I’m vegetarian and my partner eats meat and there were so many options for the both of us! If you come to this place don’t skip on dessert too! We had white chocolate cheesecake and raspberry and white chocolate mochi and it was delicious! Unfortunately we’ve traveled from Yorkshire but if we’re ever around again we’ll definitely be back!

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Gemma Beard . 2024-07-16

MORE AT Google

We visited SALT today for the first time and were looked after by Greg. He was so welcoming and explained the menu to us. When we were still a bit confused about how much to order he came and explained again and recommended how many dishes we would finish, which we appreciated as many restaurants would let you over order just for profit however this was not our experience at all. He was super attentive and checked on us regularly to see how we liked our food. We finished our dishes and as per Greg’s recommendations it was just the perfect amount of food for us. We will definitely be back.

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Sophie Gavin . 2024-06-28

MORE AT Google

Great sushi and noodles. The cherry blossom trees inside were so cute, it is no my phone screensaver.

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David Powell . 2024-06-22

MORE AT Google

First time here and certainly not the last! Food was phenomenal and great service

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Robbie Lewis . 2024-06-13

MORE AT Google

Was definitely worth a visit. Extraordinary good food, loving furnishing and nice service.

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Michael Berger . 2024-06-11

MORE AT Google

Just a cool place to dine. The atmosphere is great, the decor is very nice and the service was excellent. The pricing was reasonable as well for a "Japanese" restaurant. The food was "overall" good, hence I'm giving it a 4 stars.

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Sebastien Gavillet . 2024-05-21

MORE AT Google

This is a hidden gem of a place. The venue is well decorated and not too large. The staff are very attentive and polite. Our server chatted through the menu offering and kept us right for portion sizes as this is a tapas style menu. Food was absolutely delicious and well portioned. I will definitely be back.

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Joanne Martin . 2024-05-21

MORE AT Google

The food was amazing and the service was excellent reasonable prices 👌

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Alex McBride . 2024-05-18

MORE AT Google

Went to salt with our 17 month old, our server (Greg) was amazing with him. Helped set up the high chair, offered recommendations from the child menu for what our child might enjoy, and really made the effort to chat with our wee one any time he came past the table. Unlike other places that do the usual "beige food for children", we loved the bento box they offered kids- they got try lots of different textures and tastes (noodles, rice, sushi, pancakes) and lots of veggies on the plate too. Our food was great, and wished we could have had a dessert but we were totally stuffed!

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Jo M . 2024-05-17

MORE AT TripAdvisor

Out of the many times I have visited this place for lunch or dinner it has never been a let down, the food is top tier and the staff are always friendly, not to mention the inside atmosphere with the decor is outstanding, perfect place for a night out with family

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William . 2024-05-17

MORE AT Google

Had a beautiful lunch for my daughter’s birthday.. staff and food 5 star. Came around asking how everything was which I thought was lovely the value for money paid was excellent and we will definitely be back

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Rose McEwan . 2024-05-12

MORE AT Google

Had an amazing lunch at Salt couldn’t fault anything from food to service and value. Really top class service from all the staff we will definitely be back.

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rose_mcewan . 2024-05-12

MORE AT TripAdvisor

I've tried it only as take away so I cannot judge the atmosphere, probably is also a 5 star tho! Amazing food, sushi is fresh and their udon was made with proper noodles, not the instant ones.

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Eleni “Biochemist” . 2024-05-02

MORE AT Google

The interior is very nice and the food was delicious. We tried quite some dishes and everything was very good.

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Joanna Latkowska . 2024-05-02

MORE AT Google

That was the best ramen I have ever had. I'll be back for sushi in a week.

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Jahulath . 2024-04-25

MORE AT Google

First time there and loved it. Food was fantastic, staff were brilliant and for 3 people the price was extremely reasonable.

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Stephen Mccaig . 2024-04-23

MORE AT Google

Lovely restaurant, delicious food and staff exceptionally gracious friendly and courteous. Definitely recommend

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Hazel Faulds . 2024-04-07

MORE AT Google

The owner has a shocking attitude!

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David G . 2024-04-04

MORE AT Google

Once again amazing!!! Never disappoints.

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Allan Docherty (ALDOC1) . 2024-04-02

MORE AT Google

Always have a great experience at SALT. Dined as a couple and as a family, and the service is brilliant. Highly recommend!

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Kimberly McNab . 2024-04-02

MORE AT Google

Nice Japanese food and cosy atmosphere

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Hakan Ozegemen . 2024-03-25

MORE AT Google

Had a great evening as per usual and food was amazing. Staff very friendly and attentive.

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Michael Hughes . 2024-03-17

MORE AT Google

Fantastic food, attentive staff, lovely atmosphere

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Carolyn MacDonald . 2024-03-15

MORE AT Google

This place was amazing 👏🏼 the staff were so kind and the food was delicious the meaty box is the nest sushi 🍣 😋

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Aferdita Bitra . 2024-03-15

MORE AT Google

What an amazing restaurant, it is so trendy, service was excellent and the food was incredibly tasty. Probably one of the best restaurants around. Will definitely be back, my partner and I absolutely loved it and it was fantastic value for money. The staff are so attentive and can't do enough to make your experience so good. 5 stars

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Patrick R . 2024-03-10

MORE AT TripAdvisor

We dined tonight for dinner and can’t recommend Salt enough. The food is delicious, service is excellent, the atmosphere is perfect with a buzz but not too noisy and the decor is modern, classy and quirky. Tonight the owner came and introduced himself and spend time chatting to us. We really appreciated this especially during a busy Mother’s Day. We love it here and will continue to recommend it to friends and family. We have never had a bad dish. The katsu curry is to die for!

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debsquinn . 2024-03-10

MORE AT TripAdvisor

We had gone here to celebrate our sons birthday. Such a disappointing experience. We have been here before and had a positive experience. Sadly not this visit. One of our parties order did not arrive. We kept expecting it to arrive. We spoke to our server. Meanwhile the rest of the party had finished our meals. We were then informed that the meal had not been prepared yet and it would be at least another 10 minutes. It was removed from the bill . The gesture was appreciated. It ruined what should have been a lovely evening celebrating our sons birthday. I can’t abide poor service. The food was good shame about the service

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A7765JMsusanm . 2024-03-09

MORE AT TripAdvisor

A family group of 7 of us went for a birthday meal. It was a fabulous meal, food was delicious and everyone enjoyed what they had ordered. We had 3 teens with us and they really enjoyed it, something for everyone as long as adventurous palate as everything full of flavour

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Freya747 . 2024-03-03

MORE AT TripAdvisor

Been a few times now and each time the food has been amazing

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Sharon Mcallister . 2024-02-21

MORE AT Google

Tasty food and excellent staff.

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Barbara Aitkenhead . 2024-02-21

MORE AT Google

The Salt Bang Bang shrimp along with the Korean spicy chicken ramen which had a lovely broth were both delicious. The Japanese curry fries were not smothered in curry sauce and the chips were nice and crunchy. The Salt buttermilk wings (garlic teriyaki) came out piping hot which was good as it allowed us to try everything else till they cooled down. The wings come with wipes as youll need them along with some extra napkins as they are well coated with a very nice sauce and the chicken cooked perfectly. The sushi for me was ok but very bland but the kids really liked it so perhaps it was just my personal tastebuds that weren't craving more. I've tried several sushi/noodle restaurants and I cant see by Wagamama for their ramens and value for money but for something different I'd recommend Salt to everyone as the food was nice, the service was great and the staff are friendly. There are booths available and I highly recommend them for a more peaceful and enjoyable experience as we were in between tables and ended up with a couple of toddlers up on the seats with no supervision at times.

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Frank McLaughlin . 2024-02-05

MORE AT Google

The food is amazing, sushi all made fresh and you can truly taste it. Huge range of choices for those we are a little pickier too! And such friendly staff, just an all round great experience.

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ellismarie101 . 2024-02-03

MORE AT TripAdvisor

Birthday lunch out at salty first time trying it and it was amazing the food was 10/10 highly recommend this place the staff were amazing we will definitely be back .

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Gfisher2014 . 2024-02-01

MORE AT TripAdvisor

Impressed, wonderful menu, excellent service, good value, hope to be back soon

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Margaret French . 2024-01-23

MORE AT Google

Salt bang bang shrimp we're excellent and the Japanese whisky sour was amazing 👌

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Stephen Lawrie . 2024-01-20

MORE AT Google

I booked Salt in Hamilton for a special dinner. The food was good. However, our experience was marred by issues with service and hygiene. Our main issue was with the glasses for our drinks. My Negroni came in a glass with noticeable dirt on it which I had to wipe off, and my girlfriends glass had dried food inside. We pointed hers out to the waitress, but when the drink came back, it had the exact same piece of dirt at the bottom. All they did was wipe the top. The situation worsend when we saw the bar staff's reaction to our request for a clean glass. The bartender openly muttered expletives to the waitress and then glanced over at us with obvious annoyance. While we're not lip readers, her words and expression were unmistakably clear. This kind of response made us feel like we were being a problem, which was really disappointing, especially given what we were paying for the experience and all we wanted was a cocktail not sat in a glass with dried food. A staff member, possibly a manager, did come over and apologise, but there wasn't any real effort to make things right. We were still charged full price for the drink with the dirt in it. We live nearby and are well-acquainted with the local dining scene. This disappointing experience at SALT is something we'll be sharing with our friends and family to ensure they don't encounter the same issues. It's a letdown to see a restaurant fall so short on such basic hygiene.

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Jamie . 2024-01-14

MORE AT Google

Lovely food lovely staff will be back

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Pamela Mcintosh . 2024-01-07

MORE AT Google

Lovely restaurant, food lovely, lots of choice - great cocktails, place immaculate and staff friendly

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77Claire77 . 2023-12-28

MORE AT TripAdvisor

Do not buy Xmas gift vouchers! On 2nd December we tried to use a voucher purchased as a gift for our Xmas last year to be told it had expired 2 weeks earlier. Manager refused to do anything to discount meal. Our night was ruined. I was told to send an email to the company to complain and this has been ignored. Salt did manage to reply to this review within 30 minutes of it being posed.

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Stuart McAndrew . 2023-12-10

MORE AT Google

Tried to use a voucher that had been gifted to me only to be told it had expired at the end of October (6 weeks ago). I asked if I could pay a fee to have it extended only to be met with a blank NO!! and that the owners were very strict about expired vouchers not being extended. Very poor customer service. Please don’t buy a voucher as a gift for someone who can’t use it on time.

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Kay Henderson . 2023-12-10

MORE AT Google

Tried to use a voucher and was told it had expired 6 weeks ago so didn’t get an opportunity to use it!! I asked if I could pay a fee to extend it but was told a blank NO!! No leeway with expired vouchers so avoid buying if you’re not planning on going in the near future. Total waste of £40 and very poor customer service.

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Kay H . 2023-12-10

MORE AT TripAdvisor

Quite simply excellent. A restaurant of such quality that it wouldn't be out of place in any city throughout Europe. Bao buns, loaded fries and Sushi of the highest order, very well done and thankyou.

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Leon Gray . 2023-11-28

MORE AT Google

Outstanding Japanese food, wouldn't go anywhere else.

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Steven Docherty . 2023-11-25

MORE AT Google

The owner has a disgusting attitude towards paying customers. Should not run a business if they can’t treat people with dignity and respect, avoid at all costs if you have any form of disability as the owner will discriminate you and also reply to your truthful review with a lot of lies and a very nasty attitude

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Jo Ef . 2023-11-21

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No we won’t leave it there i actually was in the venue your obviously unaware of the equality act the only shouting going on was because your man in charge was completely appalling dismissing a disability I think your business is more at risk under the equality act. Nobody was threatening anyone other than your manager I can only describe him as a Sirius snape threatening like character, only he’s a good guy. I did not re enter so person*, one was irate because I too am autistic but don’t shout it from the worktops, meanwhile I left don’t make assumptions based on name, indirect discrimination right there. If you watch back your CCTV you will see the threatening in a young girls face and the breath in. Listen it’s a trend and all of your reviews I would account for half off being made up and the rest seem to follow our exact experience other than dismissing the equality act which by the way I hope nobody ever has to deal with if your kid has disabilities this restaurant simply dismisses them. Like he did last night. Also he admitted speaking to girl on the phone. So please stop lying even more I welcome a legal case your business needs trained on disabilities. Yes any business I ever seen run would’ve taken a young girl who called a week earlier told yeah it will be refunded because of the error. Into consideration and individual circumstances, all that was said was look at it from our point to be fed with “I’m going to win this argument.” Excuse me…at that point I left because you cannot argue with people who speak to customers like that like I said I’ve been brought up around catering industries and that for me was a horrible customer service. Please send legal contact as I await it for the lies the deceit and exaggeration you have just replied with. You’re business overstepped the equality act I left because the tone of your management there was no argument to be won. There was a conversation promising a refund however he failed to admit that to us and only added to his lies. Nobody threatened anybody he was simply proven that autism was a disability I remained in the car one was irate because they don’t have the disability. He has a very threatening demeanour. Will also be in touch with legal advice because this is not getting left I can assure you as your business need trained on discrimination and maybe need to look at broadening your horizons for the mistake a young autistic girl might make. What you’ve done is tried to paint two people like louts when the reality is your management is shambolic and there is a pattern of un acceptable behaviour. It’s clear you prefer to argue with custom that take constructive criticism. Not based on our experience but on previous experiences when others have said exactly the same. Athlete means nothing we know what we saw and like I said that’s why I left and didn’t return wasn’t arguing with somebody that that threatening or with black pool eyes. He wanted to threaten as much as he could without lifting his hands. I wouldn’t have taken a disability badge back in however one obviously felt the need too with the injustice he treated the others with. There’s a way to talk to people and he has zero people skills. Against your lies your man was behind the bar serving nobody. Your young girl sent to the door to guard. If she was that scared of us I doubt that would’ve been your chosen stance. Your clearly just as bad a liar as he was.

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John Gallagher . 2023-11-21

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absolutely terrible customer service. ableist owner do not waste your time going

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Brooke Forsyth . 2023-11-21

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Fried chicken is a little bit dry. Sushi is quite good.

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Renton Lau . 2023-11-13

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Food was great, however the customer service lacks a lot. My friends were a bit late (due to a late train, so I was there first, totally our fault, of course) and as you know you only have the table for 1,5h. I was called during the week asking to change the booking to half an hour early, to which I agreed. After we finished our food, we waited for a good 15 minutes before staff came to pick up our plates and ask us if we wanted something else. We did want dessert. We did give our order for dessers, only to be told 10 minutes later that we can't have our desserts because our time will run out soon. Why we weren't told that when we placed the order for them? Or why can't the staff move faster and do their job, so customers can actually have dessert? And why I can accommodate you for an earlier booking, but you can't accommodate us and provide desserts even tho you had EMPTY tables? This seems to be a pattern tho, looking at the other reviews. And the owner finds it hard to accept feedback based on their replies. So folks, if you go to SALT, make sure to swallow your food fast if you want dessert. . . . ETA: Imagine not being happy with my initial 3 star review. I was right! Cheeky response from the owner that clearly doesn't know how to keep customers. There is no way you can keep track of the time like that for every table unless you have CCTV, which I doubt they do. Oh, and I thought I shouldn't include this in the original review, but midway through our time, the staff was carrying boxes with supplies inside the kitchen, and whilst I couldn't see what was in the majority of boxes, I saw a lad carrying frozen gyozas (from ASDA I think) and other frozen products. Changed my review to 1 star, not worth eating here. Save your nerves for traffic or something else lol. If you look at my profile, you'll see I'm very easy to please. I've eaten all over Europe, from cheap street food to Michelin star restaurants, never had a problem like this with a restaurant. . . . ETA No.2: The saga continues. This is now November and just noticed the edit to my reply. Surely they have something better to do. I can think of a couple of examples: stalking customers and their employees through their CCTV (by the second too), or buying more frozen supplies! From London, mind you. (Sarcasm, in case it wasn't obvious) I pity their employees. I wouldn't wanna work for them. Do they check their breaks by the second too? You don't have to worry about me coming back, I wasn't planning to. But you can worry about me NOT recommending this place to everyone I know.

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Alexandra Viasu . 2023-11-12

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Brilliant sushi and street food. Love the wall art too. Service is super quick which is great for the kids. The kids loved the bento boxes (terriyaki and tempura fish) and they gave us leftovers away with us. Really lovely and welcoming staff. I had a hiccup with a voucher and they were really understanding and reasonable about it.

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Mar8765 . 2023-11-07

MORE AT TripAdvisor

First time here. Food was excellent although each dish just arrives when it's ready. Still, very enjoyable.

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Fred Trigg . 2023-11-07

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Ordered takeaway online, took an hour and half to arrive, wrong order. When i rang up i was told to go through uber eats for a refund. Barely an apology, told I can reorder and that was it! I appreciate uber delivered the food but you need to take some responsibility for customer experience and satisfacton

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keendiner14 . 2023-10-28

MORE AT TripAdvisor

I recommend the Spicy Tuna sushi in fact I recommend trying everything

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Justin Sloan . 2023-10-21

MORE AT Google

Food was tasty although I ordered the crab and avocado and found crab shell in the crab meat waited ages for dessert of waffles and a coffee to arrive got the felling they had forgotten about it

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gary clunie . 2023-10-19

MORE AT Google

First time visiting Salt. It’s really nicely decorated and the atmosphere is good. We were served by Eilidh who was excellent and took time to explain the menu to us. All the dishes we chose were great - top dish was crab and avocado Salt roll. I would have given it 5 stars but the restaurant itself was very cold and we had to sit with our coats on. Other diners were doing the same. I will definitely go back but please put the heating on!

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Linda G . 2023-10-17

MORE AT TripAdvisor

Excellent food. Lovely restaurant. Not too expensive either. Really recommend this place

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Matthew Collins . 2023-10-12

MORE AT Google

Can only book a table online which requires card details for some ridiculous reason. No thanks

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Sean G . 2023-10-12

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