Based on 283 opinions finded in 3 websites
Based on 283 opinions finded in 3 websites
Nº 324 in 721 in Canterbury
Nº 2 of 4 Mexican in Canterbury
Opinions
Had a lovely lunch here yesterday. The food is full of flavour , the restaurant and toilets spotless and the owner super friendly.
Edward the dog . 2024-11-09
MORE AT TripAdvisor
Nice food, nice atmosphere, staff were friendly enough. Shame the £7.50 churros were so small and only three of them!!
d42mat . 2024-11-09
MORE AT Google
Visited today with my two children and three other family members. We have been to Herne Bay many, many times but we'd never noticed this restaurant, despite it being opposite a play park my kids go to every time. We had been missing out. Inside is incredibly clean and well-maintained. We were warmly welcomed. Table was all ready for us. Service was great throughout and the food was simply awesome! Large portions, very well presented and super tasty. Even my fussy mother in law said she'd go back, and she's never said that about anywhere! One particular mention - my son is gluten intolerant. There were lots of things on the menu he could have - he was spoilt for choice! Menu lists which items are gluten free. He had tortillas with beef and cheese which he loved. Their chips are also gluten free. This place is a hidden gem. Very worth a visit and competitively priced too (special offer for weekday meals). Well done guys, we will be back.
Mal . 2024-10-30
MORE AT Google
Small venue with tasteful themed decor. Quiet when we visited but out of peak season. Lovely food and great service.
Joanne Field . 2024-10-12
MORE AT Google
Sadly we didn't like the food. Wings 0/10 Burrito 7/10 Tacos 5/10
L C . 2024-09-22
MORE AT Google
Our first time eating at this restaurant, Very good food and would highly recommend. We would definitely order from this restaurant again.
Keith . 2024-09-21
MORE AT Just Eat
We came here for lunch today as we always do on our way to Broadstairs. The restaurant is beautifully decorated. The gentlemen serving is always friendly and the food is really good. Highly recommended.
Edward the dog . 2024-09-18
MORE AT TripAdvisor
Lovely meal delivered as couldn’t get out would highly recommend
Sandra . 2024-09-12
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Went expecting more American style BBQ and ended up having amazing Mexican Food!!!! So hard to find good mexican 🌮🌯 food here in the UK so very pleased!!! Highly recommend the Chimichanga!!! The Beef was moist, tender and full of flavour!!!!
Ryan Street . 2024-08-27
MORE AT Google
food was amazing and very very generous size portions.
Ryan . 2024-08-12
MORE AT Just Eat
Food has always been 5 star 🌟 🌟 🌟 🌟🌟 and good value. The deco needs urgent attention but if what you want is just to have a good meal this is the perfect place to go. My favourite is the prawns fajita but every meal is tasty and generous
Rowena C . 2024-08-12
MORE AT Google
Food way too expensive, I ordered the jalapeno poppers paid £7.50 only for 3 and a small tub of salsa, the burrito wasn’t even in the shape of a burrito and half the fillings where on the outside not only that but the shredded beef inside tasted a bit funny, I wouldn’t order from here again. Not impressed with the quality of food especially for that price range
Jaime . 2024-08-10
MORE AT Just Eat
Away for work in Herne Bay I needed a place to eat. I walked in and asked a lady if there was space for a table for one, to which she looked at me with a confused look like I was some sort of weirdo eating by myself. She then just pointed to the back of the restaurant so I made my own way to a table (big customer service no no). I then sat down and another lady approached asking if I’d like a drink, I said no I’m okay thank you but I’m ready to order. I ordered my food and no more than 2 minutes went by and the lady that took my order returned asking me to pay the bill? I said that’s not what usually happens, to which she replied “restaurant rules”. So I got my cash out reluctantly and gave it to the lady whilst questioning the lack of customer service I had just experienced. She had nothing to say but to shrug it off so I asked for my cash back and left the building telling the First Lady that she had just lost a customer. It’s such a shame because this looked like a great place to eat, atmosphere looked good and the food looked amazing which is why I still have moderately high stars for. I was excited to eat here after seeing some good reviews but unfortunately I never got that far. When I left I asked a local family nearby where there was any nice places to eat and they recommended A La Turka. I went there and had the most amazing meal, combined with excellent customer service and a lovely atmosphere. Discrimination is not okay and this restaurant should be ashamed of their staff who are not demonstrating good standards of customer service. The only way I would return back here to work is if you was to pay my bill!! R.I.P customer service in Saloon Bar & Grill
Mr Walker . 2024-08-08
MORE AT Google
8 of us went for lunch all the food was amazing !!! Staff are lovely and helpful Atmosphere was great and wasn’t rushed so we could catch up Would recommend
Rachypeep . 2024-08-03
MORE AT TripAdvisor
Second time visiting and just as good as the first, food was top notch. Service was welcoming and great atmosphere. Will visit again and again.
Daniel H . 2024-07-23
MORE AT TripAdvisor
I went to this restaurant this afternoon & was not at all impressed. We had a burger each and our little one had a burger. The patties were obviously brought in and not done fresh which is a shame. The lettuce was very sad and not fresh at all The service was okay they brought out a chilli hat for the little one which I thought was a bit odd, also raised a concern how regularly it’s washed. But a nice touch for a toddler she seemed to get a laugh out of it. Small portion sizes considering the price, generally quite a poor experience
Ryan S . 2024-07-21
MORE AT TripAdvisor
We ordered £70 worth of food and unfortunately there was an issue with one of the more expensive items missing; I called up and explained and the lady who helped war wonderfullly helpful and apologetic. We would happily order from them again, everyone loved their food!
Ryan . 2024-07-20
MORE AT Just Eat
Went with my family enjoyed the food fantastic service and lovely atmosphere
Claire Louise Baker . 2024-07-19
MORE AT Google
Most incredible place to go in the area, chose the potato skin starters, which were delicious and perfectly presented, then the steak fajitas which melted in our mouths, then the churros desserts. The banana mama cocktails are heavenly throughly recommend. Interior design is flawless and well worth the visit to see and enjoy, waiter was friendly and served us perfectly and food was quick to arrive. We also managed to park right outside too which is perfect for a nice evening romantic meal. Visit here if you are looking for a nice meal and delicious drinks. Couldn’t have picked a nicer place. We will be back for sure!!
Tony H . 2024-07-15
MORE AT TripAdvisor
My partner had chicken bones in his chimichanga
Gem . 2024-07-09
MORE AT Just Eat
Yet another fantasic meal in here today. It never disappoints. Today we had the lunch special, two courses for £14.95. Food cooked to perfection. Service always friendly and welcomming. We shall return. Dog friendly in the attractive garden as well.
Edward the dog . 2024-06-25
MORE AT TripAdvisor
Very expensive and not worth the price…. Rack of ribs came and were basically 3 small ribs with no meat. Plenty of other places to eat for this price which have a lot better food
Kayle Joned . 2024-06-25
MORE AT Google
We were seated very quickly and our drinks order was taken, a few minutes later they arrived and we ordered our food. The food was hot and very very tasty when it come out. We will be coming again.
Joanna Howard . 2024-05-20
MORE AT Google
As always food is delicious and arrives on time.
Joseph . 2024-05-05
MORE AT Just Eat
Ordered ribs- had them lots of times before and always beautiful- but these were all fat and not very tasty - like I said usually lovely- maybe a duff stock
Leanne . 2024-04-27
MORE AT Just Eat
Incredible food in a place one would not be surprised to see in a horror movie.
Barry Turner . 2024-04-11
MORE AT Google
As a family we have been to Saloon before several times and always really enjoyed the food and the service but our most recent visit in April was disappointing. I feel like the chef has been changed as this time the food was not good. I ordered a vegetarian chimichanga and it was bland and was filled with long beans instead of peppers erc, had no taste, rice was mushy, beans were flavourless. My family ordered the chicken fajitas and said the chicken was far too spicy and very over salted. They didn't enjoy. The drinks were nice and service was fine but I'm not sure if we'll go back to risk unpleasant food again.
Sarah G . 2024-04-07
MORE AT TripAdvisor
The burrito is quite dry by itself. Especially the filling. Which is why the portions of beans in sauce, salad, guacamole and sour cream on the side is very important. Luckily this place does great portions consistently. Quite pricy for what you get, but the food is good.
Louie . 2024-03-31
MORE AT Just Eat
Fantastic food .Great staff. We will definitely be returning with more friends and family. Food was so so good 👍
Blanche Fitzsimmons . 2024-03-19
MORE AT Google
Took my wife here for her birthday, midweek lunchtime, so quiet but had a lovely meal with friendly service, Everything was obviously cooked fresh. Plenty of choice on the menu, with many Gluten free options so my wife had plenty to choose from. Overall a really good experience. Will definitely go again.
John Wenman . 2024-03-13
MORE AT Google
Amazing place food delicious the presentation is so professional 😋 lovely friendly Staff. Food portions perfect. Highly recommended 👌 5 stars.
Rachel Keating . 2024-03-06
MORE AT Google
Food delivered finally after 3 hours, the nachos were cold, chorizo uncooked, quesadilla sauce was like water in consistency and very cold, quesadillas had hardly any cheese in them so wouldn't hold together to dip anyway. Just disappointed as its so expensive here now and the food quality is getting worse. Plus no one wants to wait 3 hours, especially with no updates, I thought they weren't going to bother.
Rainbow . 2024-02-24
MORE AT Just Eat
Superb food, lovely staff and nice setting. We will be going back and we will get a desert next time.
Andrew & Jenny Beale . 2024-02-15
MORE AT Google
Cold, flavourless, pathetic sprinkle of side salad with brown lettuce, deserts were ok but £20 for a so called paella is expensive especially when hardly any seafood and no flavour- first time ordering and last time ordering AVOID!!!
Laurie . 2024-02-04
MORE AT Just Eat
Fantastic food Lovely cocktails Great service
Claire Louise Baker . 2024-02-03
MORE AT Google
If you haven't tried The Saloon yet, but love Mexican food, you've got to give them a go! Great decor, amazing food, correct prices, it's our favourite restaurant in Herne Bay!
didine3221 . 2024-01-23
MORE AT TripAdvisor
although ran late as usual, the food once again was amazing
Andrew . 2024-01-07
MORE AT Just Eat
the food was outstanding as always, really loved it and hope the creators of my food either get a pay rise or a bonus for the fantast food.
Andrew . 2023-12-30
MORE AT Just Eat
Although the food was amazing, it was pure luck my food arrived hot due to the lad running very late. I ordered my food for 6pm not waaay later... it's a shame cos it' reflects back on the chef's cooking food that I and others eat. there's no point asking for a point in time you want the food because it always arrives late. the drivers need to make the delivery ordered time or drive faster.
Andrew . 2023-12-14
MORE AT Just Eat
Did ask for my order to come at 17:45pm not alot later. however the food was outstanding.
Andrew . 2023-12-09
MORE AT Just Eat
By far the best ive eaten. Decent size for the price and left us all stuffed. 100% be ordering again.
Mel . 2023-11-28
MORE AT Just Eat
great food and friendly staff very clean and a relaxed place thoroughly enjoyed it will return for our wedding anniversay
Cheryl H . 2023-11-24
MORE AT TripAdvisor
Fab food, very filling. A little on the salty side, especially the pinto beans (too much salt).
Toniann . 2023-11-11
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Avoid my food arrived 2 hours late and stone cold I phoned the restaurant and they didn't have a clue about the order so avoid avoid avoid
Dan . 2023-11-11
MORE AT Just Eat
Always a pleasure to eat there. Great meal as always. Poor chef must be exhausted as we ordered so many dishes , all wonderful and the service and decorations great and everything was very clean.
Brenda Jenner . 2023-11-05
MORE AT Google
Order submitted 5.30pm, delivery confirmed 6.48pm. Called restaurant 7.20pm. Waiting on driver. Food delivered 8pm and very cold. Not what I expected after paying over £40
AL . 2023-11-04
MORE AT Just Eat
The restaurant is authentically decorated, which along with the music playing in the background, creates a great atmosphere. Amazing food, beautifully presented, plentiful and full of flavour. Staff are friendly and attentive. If you like somewhere different, you’ll love this place. We went back a second time and we were only in Herne Bay for 5 days!
rhiannjivani2016 . 2023-11-03
MORE AT TripAdvisor
Delicious! Food always cooked fresh and great customer service. Highly recommended!
kasia Ociepka . 2023-11-01
MORE AT Google
The taco were really good and the portions were large also they make a great cocktail 🍸
Linda Savage . 2023-10-31
MORE AT Google
Fantastic food and lots of it. Very reasonable prices.
Tony . 2023-10-24
MORE AT Google
Me and friends went for dinner absolutely loved this place. Cocktails delicious, banana puddings and so many lovely flavours. We are definitely planning our next visit. 10/10 services was also brilliant.
victoria henley . 2023-10-22
MORE AT Google
First time ordering and food was amazing!! Nachos fully loaded, burrito was packed and very filling, chicken burger I was told was also really nice so everyone’s happy! Looking forward to trying more items on the menu
jade . 2023-10-22
MORE AT Just Eat
My beef burrito was 10/10. The vibe and the service was excellent. Wetherspoons, next door but one, was crowded with people for Tuesday Steak club but Saloon has a lunch menu that's a similar price and significantly better. Wetherspoons customers don't know what they're missing.
Brian F . 2023-10-03
MORE AT TripAdvisor
Food quality very poor for a restaurant. Meat was pink and food on the whole was cold. Contacted restaurant who informed me that they would speak to the chefs regarding the pink chicken and to contact just eat for a refund as nothing could be done. Bad quality for a £75 order and will not be recommending or ordering again!
Keely . 2023-09-30
MORE AT Just Eat
Delivery was over an hour late due to no courier being found
Mia . 2023-09-27
MORE AT Just Eat
Food was amazing! Great service and they have a great variety of cocktails too! Definitely one of the best places to eat in Herne bay!
Grace Craft . 2023-09-23
MORE AT Google
Fantastic food! The beef tacos were out of this world! One of the best places to eat in Herne bay by far. They do an awesome range of cocktails aswell 👌 👌
The Only Jazz . 2023-09-23
MORE AT Google
Good food, Tex Mex, service was good,didn't have to wait long for our order. Restaurant was nicely themed,outside tables available,parking close by.
Ian Hayter . 2023-09-17
MORE AT Google
Chips were cold and soggy. Burrito was good
Tom . 2023-09-02
MORE AT Just Eat
Enjoyed a lovely meal with family. Tried on the different hats that were around the place.
Brian selley . 2023-08-25
MORE AT Google
Fantastic food and fantastic service, would come again
20 08 . 2023-08-23
MORE AT Google
Excellent food and friendly staff
Darren Hodgkinson . 2023-08-23
MORE AT Google
Great service 💯💯 Food was amazing the best mexican food i ever try🔝🔝👏👏
Nedret Metodiev . 2023-08-23
MORE AT Google
Fantastic food and atmosphere and great service from friendly staff Thoroughly recommend to anyone visiting Herne Bay
Darren H . 2023-08-23
MORE AT TripAdvisor
The restaurant's 4.4 score is a bit perplexing upon closer inspection. While the interior boasts charming decor and the garden seating adds a pleasant touch, the culinary experience falls short. Although the food was serviceable and fulfilled its role of satiating hunger, it lacked the satisfaction that makes dining enjoyable. The Seafood paella was more like a risotto, probably made in a saucepan, the peppers were probably frozen because they were soft and soggy. The seafood was also most likely a cheap frozen seafood mix consisting of mussle meat, (squid rings which were soft and mushy could actually mush it with a fork) and pieces of what appeared to be cut octopus and a few tiny shrimps along with soggy seafood crab sticks cut into pieces. It had 1 grilled prawn on top which was also kind of mushy. The taste over all was very bland. Also had burgers, they were pretty standard, nothing to get excited about. The bun was toasted on ths grill which was a nice touch. The chips tasted like budget chips.
Envoyous Ent . 2023-08-22
MORE AT Google
We went in on a whim,having been there about a year ago. The first time being a good effort. Once again the food was very tasty and served in good time. The vegetable questillias were great! I then had a chicken burrito that hit the mark. We both felt well fed at a fair price. There wasn't much wrong with the service things were brought in good order when requested e.t.c. The atmosphere has taken a bit of a hit as we were the only ones there! Will go back.
David Lawrence . 2023-08-21
MORE AT Google
Worst steak I've EVER had. Tbone. Under weight & over cooked. I sent the 1st one back but the 2nd was not much better. I left it on my plate. I paid but shouldn't have. All the staff were lovely though. Just a shame the Chef can't cook.a Tbone. £30.00 LOSS. So Very disappointed. On the flip side though the best hallumi fries I've ever had.
Stephen . 2023-08-19
MORE AT Google
Delicious food. Great service. Catered well for children. Lovely location and spacious restaurant. There were 13 of us and every meal was great. Only improvement would be to add some veg to the kids meals. Very good value 2 course lunch menu and good sized portions. Definitely recommend.
JOANNE H . 2023-08-17
MORE AT TripAdvisor
Food is nice and hot. The seafood paella i ordered just tasted of salt, nothing else really disappointing
Gemma . 2023-08-17
MORE AT Just Eat
Food is always delicious, it can be expensive, but it’s always worth it and I often have left overs the next day!
Kenny . 2023-08-08
MORE AT Just Eat
Very interesting place, decor was very fun. Food was delicious and cocktails were strong. Didn't get checked on by the waitress often, but it seemed to only be her on the floor serving all the tables, and she was doing a good job, so not a complaint just an observation. Would return again if in the area.
Tiegan Agnew . 2023-08-06
MORE AT Google
Found by accident as we were looking to go to a restaurant nearby but thought to expensive for lunch so came to the saloon. Excellent Mexican food reasonably priced and very good service, will definitely return and recommend
lloyd woodhall . 2023-08-04
MORE AT Google
Taco Corn shells are something special, amazing and yet so simple…have 3-4 of these reasonably priced delicacies for a real feast…keep up the great work guys!
Gary . 2023-08-04
MORE AT Just Eat
We visited her twice in 4 days on a family trip away. Service is wicked and the food is really good. Nice Mexican food, burger was so so. Cocktails were nice. Go for the Mexican food and service.
S Palmer . 2023-08-04
MORE AT Google
Fabulous meal with family, so lovely to catch up we were too busy chatting to choose from the menu as the choice is plentiful! After the fourth time of asking, we had finally decided and wasn't disappointed in any of the dishes. If for dessert you're ordering churros, do not share and have one to yourself! Delicious 🤗
Jane Meow . 2023-07-30
MORE AT Google
Very expensive and food was tasteless
Jess . 2023-07-26
MORE AT Just Eat
We stopped here on our way to Broadstairs. A lovely decorated restaurant on the front that sadly wasnt busy. Beautifully cooked food, a friendly waiter and good pricing. If you love somewhere different give this place a try.
EdwardTheDog . 2023-07-23
MORE AT TripAdvisor
We had a great meal, well worth a visit!
Liz Newbury . 2023-07-09
MORE AT Google
Excellent food, great surroundings. Recommended. Well worth a visit.
Smax 311 . 2023-07-03
MORE AT Google
Was really looking forward to trying here but was quite disappointed. Food wasn’t hot and burger buns were soaked and fell apart. Chips were really soggy and not even half a box - really small portion. The burger was tasty and I expect would be really nice hot. Very expensive for what it was.
Sarah . 2023-06-25
MORE AT Just Eat
Food delivered was wrong and salad looks like it has been shaken around,ring the restaurant to inform them of the mistake and got told they couldn’t do anything about it
Christie . 2023-06-25
MORE AT Just Eat
Although late food was excellent
Natasha . 2023-06-24
MORE AT Just Eat
I ordered my food over an hour before I wanted it delivered and it was still 20 minutes late. For the price, portion sizes were absolutely terrible. Nearly £7 for 3 tiny churros. Won’t be ordering again.
imogen . 2023-06-24
MORE AT Just Eat
Food was lovely. Shame it arrived later than ordered.
Jessica . 2023-06-23
MORE AT Just Eat
Just food wasn't the best my girlfriends food was well over cooked, pity its very friendly & welcoming
Wayne Tanner . 2023-06-12
MORE AT Google
The outside looks horrible.. inside is so nice and the food is very good!!
Kimmey . 2023-06-11
MORE AT Google
The service was ok but the food was really disappointing. It was lukewarm and did not warrant the cost. Would definitely not order from here again. Feel like I have been ripped off tbh😕. £6.50 for 4 small chicken wings and £7.95 for not a lot of halloumi fries!! I have had much better food elsewhere. Would not recommend.
Tina . 2023-06-11
MORE AT Just Eat
Very disappointed with both food and service, overcooked steak. A 3 course meal was only 2 courses because they wanted to close up early. Not impressed
Lindsey Dawkins . 2023-06-03
MORE AT Google
Hot and very tasty. Love the way you can build your wrap.
Sarah . 2023-06-03
MORE AT Just Eat
Food was really nice! Not many restaurants around that do mexican food, was very happy with our order.
Tom . 2023-06-02
MORE AT Just Eat
Burrito in my view includes refried beans, guacamole and other flavours, this was lots of rice with a tomato flavour, and a bit of chicken. And for a ridiculous price!
Wendy . 2023-05-20
MORE AT Just Eat
Stunning restaurant. We had the best dinner ever, their starters were soooo yummy and we had a paella for dinner was very delicious, the best one we've eaten so far. Highly recommend this place!!
Мелани Янкулова . 2023-05-16
MORE AT Google
Had the seafood risotto , not nice , to make up the lack of any seafood it was made up with crab sticks _ yuck and just one very charred overcooked prawn , left most of it !
Roz Stocks . 2023-05-15
MORE AT Google
Coleslaw was missing from both rib meals again!! Food was still lovely though
Jessica . 2023-05-14
MORE AT Just Eat
Visited last night whilst staying in the area, from the street the restaurant looks small and quiet. But once we walked through the door we were warmly welcomed and the restaurant was bright and clean, the theme was mexican and the restaurant was tastefully decorated. The waiter was exceptional and had a great balance between being friendly and respectful. The food was absolutely amazing, we had the burrito and chicken and prawn fajitas which were some of the best mexican food I have ever had. The cocktails were amazing and the Mojitos were the best I have had. Value for money was brilliant and we had a great evening.
Daryl Brown . 2023-05-11
MORE AT Google
Seems the prices have increased but the dishes no longer come with salad, guacamole or sour cream. Still get the pinto beans, and not forgetting 3 slices of chilli! Food (burrito and enchiladas) was nice, but shame about massive onions
Andi . 2023-05-04
MORE AT Just Eat
Rip off prices 15.95 for a small container of chille which was microwaved owner claim it wasn’t but it took 4 mins to come out restaurant down road 10.95 if you want to get good value chille go to supermarket
David Guy . 2023-04-24
MORE AT Google
Expensive and small portion for chilli and not fresh £15.95 for micro wave small chilli con carne the owner states cooked fresh when it comes out to you in 3 mins I don’t think so only thing fresh is the cut chilli on top was told if you book with just eat it’s cheaper also menus on web states £10.95 when you ring to complain you get the previous owners number for the price I paid could of had a four course Indian for two so be wary of the food prices
David G . 2023-04-24
MORE AT TripAdvisor
Food was really nice but the food portions for some seemed somewhat small as well as being slightly cold but with delivery is some what expected
Nathan . 2023-04-21
MORE AT Just Eat
Brilliant meal again, 2nd time we have been very tasty great service, really good menu for all tastes
Steve R . 2023-04-14
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1084 Opinions
ONE STAR – WOULD GIVE ZERO IF I COULD Let’s set the scene: I’m a vegetarian (aka, no meat, no exceptions). I waltz into Taco Bell, confident that their fancy touch-screen kiosk would handle my no-meat needs with its nifty “make it vegetarian” option. I order a Taco, Burrito, Chips, and a Drink, thinking I’m safe in the hands of modern technology. Oh, how wrong I was. First, someone dares to interrupt my vegetarian bliss to clarify if I wanted black beans instead of beef or with the beef. Sweetie, the word “vegetarian” literally means no beef, no meat, no animal-anything. Why is this even a question? 🚨 RED FLAG #1. 🚨 Fast forward: I get my order, sit down, and take a bite of my taco, expecting a mouthful of black beans and happiness. What do I taste? CHICKEN. Yes, CHICKEN. Not beef, which I had explicitly removed, but CHICKEN. A protein that doesn’t even belong in the taco to begin with. I was flabbergasted, appalled, and honestly? Traumatized. Not only was my meal ruined, but now I’ve accidentally eaten meat for the first time in years. Cue the vegetarian existential crisis. Naturally, I march up to the counter with my tainted box of betrayal and explain the situation. The response? Less than zero urgency or sympathy. The employee looks confused and calls the manager. Enter the manager, who seems more interested in debating the validity of my complaint than fixing it. She offers to refund me… for the taco. Excuse me? THE. TACO?! What about the rest of the box? Do you think I’m going to gleefully chow down on the rest of the meal that was prepped alongside its chicken-loving cousin? Hard pass. After practically begging for the BASIC courtesy of a full refund (which should’ve been automatic, btw), the manager finally complies, but that’s it. No apology. No fresh replacement meal. Not even an ounce of acknowledgment for the fact that they just force-fed a vegetarian meat. I expected at least a little groveling—maybe a free dessert for my troubles? Nope. Just a big fat nothing-burrito (which, at this rate, probably would’ve had bacon in it). So here’s my advice to Taco Bell: 1. Teach your staff what “vegetarian” means—it’s not rocket science. 2. Triple-check your orders before sending them out to avoid poisoning unsuspecting customers. 3. Work on your customer service because to be honest it was drier than the chicken I ate against my will. Until then, Taco Bell is OFF the menu for me. P.S. I’ve already filed this incident under "reasons I have trust issues".