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OpinionsNoteTripAdvisor162.5

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Had a good enough experience shopping for a few items until I got to the checkout, after that my experience went downhill, tried speaking to the checkout assistance and just got a stoney stare. Carried on packing my groceries and not a word was spocken, I said " thank you" when paying for my goods and absolutely no response again, decided to leave it thinking the assistant was having a bad day. This is not the first time I've experienced this at the Garthdee store and at the Berryden store. Might be an idea for some of the assistants to attend a Customers Training course in dealing with the Public.

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Dennis W . 2023-08-14

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Very rude staff member overseeing the checkouts. Real attitude issue. Shouldn’t be working there with the way she speaks to customers.

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Dave B . 2023-06-10

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The staff are amazing, the food is fantastic has me eating when I cannot, the pricing is always reasonable, the delivery service is outstanding, like a little friend visiting always helpful and friendly. They listen to their customers and are always willing to help in every way possible.

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Jill L . 2022-10-11

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Been many times there is one elderly women that always makes you visit hassle. There is no choice of seats and no meals nowadays

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520albertf . 2022-04-10

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Was in for coffee and cake no hot food staff got a chip on her shoulder abrupt abusive . Not a nice lady

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Vera F . 2022-03-15

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asked for a pizza to be made up . came back 5 mins later to be told its nearly ready . i never asked for it to be cooked . asked for another one to be made up to cook at home and was ill for 2 days . get them all the time in nairn and they smell fresh and are tasty but this one smelt strange but took the risk and ate it .. big mistake .. scum bag had a creepy smile as he handed it over ! was the afternoon of the 24th of august if management might actually care .

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Michael S . 2021-08-27

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A very disappointing store with poor lighting and layout. The cafe and toilets are probably the best aspects. The overall impression of the supermarket area is faded, jaded or poor

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Pewterer . 2020-02-03

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Needed something quick and easy and Sainsbury's cafe did the trick. Fairly extensive choice of main meals and I plumped for the steak pie. Wasn't expecting gourmet food but it was tasty and ample portion. Small pot of gravy was nice rather than drowning the pie Food prices very reasonable but drinks expensive.

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the-gadgie . 2019-07-03

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used to be a regular customer at this sainsbury cafe on garthdee road aberdeen but today we were shopping so decided to go in for a fancy cake and a coffee as usual nothing on display pretty poor as this store has a instore bakery the staff are over worked which meant a long queue so we went to another cafe for our afternoon treat this used to be a great little cafe but it has certainly gone down hill this cafe needs a proper person running it which means better service for your many customers

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Corinne R . 2019-05-11

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I visited yesterday and ordered a vegetarian breakfast. After waiting for 35 minutes and seeing 3 people who ordered after me receive their food before me, I had to ask what was happening with my order. The food arrived shortly after. The plate was swimming in hot cooking oil, it was absolutely disgusting. There were pools of oil on top of the eggs and baked beans. The hash browns were soggy and oozing grease. I asked the server to come and look at the plate and she immediately agreed that this wasn't fit for human consumption and offered me a refund, which I took and left. After wasting 40 minutes in this cafe, I then had to go somewhere else to eat. Avoid at all costs.

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Mike S . 2019-04-11

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Called in at the Cafe when refuelling the car at Garthdee. Fair selection of cakes and scones etc. Good coffee and fair seating area. Fairly busy and not to long a wait for service.

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george650000 . 2019-03-15

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the layout of the store was fabulous, I could find everything I wanted, the staff were very helpful and I had a great chat with the woman serving me at the counter, would definitely recommend to anyone wanting a good shop!!!

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sidthesloth1234 . 2019-02-19

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Had breakfast here before doing some shopping. We both had Americanos which were ok, my wife had a Danish Pastry which she enjoyed. I had a full breakfast with taste the difference food, everything was good and well cooked (The tomato was whole and uncooked but still good). Didn’t seem to be much staff working when we were in making the service a bit slower.

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SAB5859 . 2018-08-02

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Recently been renovated, and although not exactly an ambient atmosphere it's ok for to have a seat and refreshments , and take a break from shopping.Decent teas and coffee, but I don't know if it's due to the fact we generally go there late afternoon, but there doesn't seem to be a particularly enticing array of "fine pieces", and we're usually quite disappointed.Not only that but more often than not the cakes or buns are quite hard and not as fresh as they should be, and there's no excuse for that really.(I generally test the exterior with the tongs to see how soft they are.)Can't comment on the meals as have never sampled them though the sandwiches are just your standard supermarket ones.Do like the fact there are daily newspapers you can read whilst having your cuppa.

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alibats61 . 2018-04-17

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This was the average supermarket cafe. Maybe a bit better than average. They had the usual soup, sandwiches and basic hot meals.

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Jim4680 . 2017-12-24

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First time we have popped into Sainsburys for a 'fly' cup and a fancy piece as we were shopping nearby. Pleasantly surprised that it was just under £4 for 2 cups of tea, an iced gingerbread cake and a banana. Plenty of choice of cakes,...

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Jane C . 2017-10-28

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