McDonald's in Aberdeen City

Missing items food was cold and my burger tasted of pure salt couldnt eat it

driver did not follow delivery instructions a little disappointed

Cold food .. Minecraft collectible.. missing

never got one of our milkshakes

it was cold when it came could of been a bit hotter

Fabulous service from the courier!

Did not receive the sauce ordered ☹️

good but forgot one of my items

Delivery was fast and driver was kind. Got the wrong burger delivered though. Took one bit and it was spicy. I ordered a McCrispy. Other than that the meal was lovely

I ordered a meal with coke zero plus small milkshake: received chips and burger with two milkshakes. The driver claimed he can't see my door number and asked me to come downstairs, he was on a private call the whole time. He then said that I set the wrong location on the map. I know where I live and my location is correct, previous drivers had no problem finding my location. I can't believe I keep using this service., it just keeps getting worse.

The food was all hot, fresh, well prepared and packaged. None of the drinks spilled and everything was secure with everything we needed. Great job 👏

very good food, very good service thank you

I asked for takeaway and they gave it to me on a tray

Late delivery and drink was already spilled inside the bag when courier handed over, ruining my entire meal. Definitely not satisfied.

Lovely friendly driver. Tried to tip him after but couldn’t find how to

You gave me the wrong order I wanted extra cheeseburger and ordered a wrap both were not in my order

got all the food but somehow left out the three toys that comes with the movie meal.

They NEVER put in the sauce options! I had the 5 selects and the garlic cheesy bites!

delivered early & we're now stuffed

food was cold, chips were over cooked, and burger party was chewy. I always hate ordering a McDonald's, and don't usually anymore, and will return to not ordering again.

the burger was all over the box fries was stone cold and not eat able

one item missing but otherwise ok

food arrived late and was cold.not good

Order it at 9:30pm came at 11:20pm??? Absolute joke!!!!!! Would have went somewhere else . Refund should be given asap not happy !!!!

Delivery person had an attitude. He refused to deliver to my front door. The juice bag was drenched right through the bag, then it burst and went everywhere when I finally got my order when I was walking upstairs to my flat. I am not impressed

Hi the food was cold...very dissatisfied with the order

gave us the complete wrong order

Although I just live 2 minutes from this McDonald's my food is always cold

got everything & it was delivered fast 👍

food was cold and muffin overcooked and dry

spilled drink, cold fries scattered in the bag.

the order is missing half of the items.

Ordered twice this week once everything was cold and next time half my order was missing. Awful service.

no straws,no salad dressing, nothing on the cheese burger,just a desaster

Best delivery driver in town 👌

totally wrong order and food also cold

one of my bags was open , 1 drink was wrong and a custom big Mac wasn't the way I ordered but normally good

all I wanted was the nether flame sauce and the nuggies didn't come with any :(((

Always missing items and cold food. Wasted money… paying £40 for a rubbish cold food and incomplete order

Smelled like sewage when we arrived, went somewhere else.

my order never arrived altho it said it was delivered

It is impressive to come to this establishment every morning and no matter how much I say good morning no one responds with education, all you say is that you want to.

to much sauce on burger chips are missing

Food was cold, and food and sauces missing, very unhappy

Order was completely wrong, did not receive one item that was correct and all items that was ordered

Food was nice & tasty and hot but unfortunately our 2 hot drinks were cold (usually very hot when arrive) did notice that cup lids have changed from plastic to paper/card maybe that is the case for loss of heat to drinks. Driver was polite/well mannered.

It have to be the worst place in Aberdeen to get delivery. Ordered after long break as last order was horrendous and still waiting for refund.. and again today I got mushy mess covered in coffee.. only bit that you can still eat is curry sauce but burgers, fries and coffee cup went straight to bin as all food was soaked in said coffee! Are you instructed driver's to mixed food and drink on the way to customers?!?!

Chips were cold and not fresh, burger was also cold

food wasn't late but every bit absolutely soaked in drink and completely unetetable.. and delivery driver was rude about it..

i ask for a hamburger and you gave me a cheese burger not happy

when delivered, the drink bag was leaking everywhere, half of my cola was in the bag than in the cup, cola was all over my floor and cup was burst😡

Driver get lost around block even though i told him to wait ; dont speak english so unable to communicate

delivery driver was very polite. great delivery service.

Smells like sewage! Something is wrong. Entire restaurant reeks of sewage. We complained in person over two weeks ago. When we got in the lift the stench was so overpowering I had to cover my nose, started retching and the baby burst into tears. We could not eat there. Today we walked in, turned around back out again. How is this sanitary for a food establishment?

chips were cold and soggy, the burgers were burnt and all smashed up and finally, there was NOT enough pickles

Cold and straws were soggy as they were out I. The food and the chip look like they sat sat around for 10 day and chocolate it taste more like strawberry like get it sort and turns your fryers up as every time I get McDonald’s now the chips are cold

I’m hungover. This was quick and hot and tasty. Delivery driver was unreal. Thank you for your service guys

My order didn’t come to my correct address of 24 Rona Place so would like refunded.

Food was cold and all the drinks were spilled in the bag

driver was unwilling to come into hospital initially. blamed parking. to me that's not acceptable. should be able to deliver anywhere! poor show!

One item on list that ordered arrived rest wasn’t even there unacceptable

my food was cold by the time it arrived so I am not happy with it being cold. It could off been hotter

My breakfast wrap was completely stuck to the container and totally fell apart!! my daughter ordered a sausage pancake meal with extra bacon and got ONLY pancakes!! NO SAUSSGE OR BACON! VERY disappointed

pancakes delivered with no syrup

once again food was cold ordered coffee cup only half full

Great, for a change. No missing sauces or old food. 🙂

Very friendly and food was lovely and hot. And the mcflurrys were intact and nice and cold.

got everything i ordered and it was delivered fast

order not delivered to correct address.can I request a refund

Food was okay half the order was missing

friendly and nice man, good job

I have no issues with any driver but this driver was outside a car garage and no my flat and I had to go outside you guys need to change your maps or get it updated as this is a joke

ace service as usual in Aberdeen

very fast delivered, so nice 😊😊👍👍

I didnt receive my food as they came with the complete wrong order.

It is not here yet and I’m annoyed

Wrong food, cold, and the driver said it was mcdonalds mistake. Phoned them to investigate, "the driver picked up more than one delivery and must have mixed them up" unprofessional passing the blame to someone else when you could just read a label

After delivering to the wrong house the Food came cold and the bag had been opened. The guy said I should contact you for a refund to which you offered me almost 4 pounds on something I paid 15 for. 9 pounds outta pocket because I used your company.

Awful delivery service, food refused after watching it circle my property for half an hour getting colder by the minute, not at all a slight on McDonald’s but the drivers are absolutely beyond shocking at the moment, seem to expect you to do all of the leg work! Zero knowledge of the local area and generally fail to actually ever deliver to my doorstep, this one never found me! I usually have to go out to get it myself, total joke with massive service charges for nothing!

McDonald's at Kittybrewster is the best in Aberdeen...by a long mile. The staff are always very pleasant, and they never get the order wrong. This cannot be said for some other McDonald's outlets. Mòran taing.

The driver was so sweet and patient on the phone! He was super early too xx

Never received my order was given the wrong items

hash browns were cold coffee cup cold and only half full

Guy came with the wrong bag. He then said he would be back in 5 minutes. He came back and the bag had a hole in it where the people he originally gave it to had opened it.said if I wanted I should get a refund. You gave 3.90 back I paid 15. Not happy

I am quite a courier but I am unhappy that McDonald's did not put some ingredients that I ordered for me and this is not the first time this has happened

ordered my CHEESEburger w no beef patty not no cheese, gave me bun only lol

Gave me the complete wrong order. Its a big order for a family i dont like any of the stuff so ive lost the last of my money even the recipt doesn't match up to the receipt on front. Absolutely shocking. Restraunt won't even answer

Food was cold coffee was spilt

I didn’t receive this order. Can I get a refund please? I had to re order the same order as it was for my kids. The first order was clearly sent to the wrong address. Would be great to receive a repsonse to this. Many thanks Garyth Grant

Food came cold and took over an hour, want a full refund

twice now I have had deliveries and things have been missing. really frustrating.

Just wondering if anyone can actually read!! Cheeseburger is nothing like the chicken nuggets that were in the order. Cold as usual

Every time I order from this McDonald's someone meal is always left out

when order was delivered all hot food was cold and was disappointing

Visited midday on a Friday. Place was like a bomb-site. Nowhere looked clean. The chips were cold too.

Both lots of fries were missing from order, food was cold and chewy and the was no sauce on Big Mac. Very very disappointing meal

food took 2 hours from time of order to arrive and on arrival food was cold, all dips and sauce on the order were not delivered and no straws for drinks AGAIN

Once again no straw with a milkshake. Normally, I’ve then got to eat it with a spoon but not this time, as the delivery driver decided to sit in his car and have a conversation on the phone before delivering it. Milkshake runny, McFlurry half melted and food cold round the edges. That’s the last time I’ll use McDonald’s for delivery.

honestly one of the worst delivery experiences I’ve had. Extremely rude and demanding

Quick order and delivery but fries were cold