McDonald's in Aberdeen City

The guy came out in the rain for it! So nice of him :)

my coke was empty as it went everywhere

Food is always cold by the time it gets here, mozzarella dippers should have a cheese pull not just snap like they do, not particularly happy with cold food.

Food cold and half the order missing !!!

Quick delivery and polite courier.

no straw and no dips that I ordered

The juice was leaking through the bag as he handed it, (apparently this isn't the first time it happened) I did get everything except I was given one apple pie instead of two. so far I'm happy that I got my food (just wished that I got two apple pies instead of one) but unhappy about the juice leaking through the bag

Can never go wrong with McDonald's but they forgot my apple pie

Straws pkeeeeeease put in stinking straws

chicken mayo had the tiniest amount of mayo and lettuce. burger not much better. burgerking next time methinks

Missing items from order phoned to ask if they could send them out. Got told unfortunately I have to contact Just Eat. Ridiculous. How hard is it to double check an order before it goes out to save these complaints.? Cold food as well as usual. So angry that they can get away with this!

Delivery gentleman was so polite and lovely

Didn’t recieve the kids meal, medium fries it was absolutely shocking I complained to restaurant who said it’s just eats fault I’m absolutely raging this is shocking service and I won’t be ordering ever again

lot better this time was still hot yep

courier was fast and efficient. very friendly. food was cooked well. no mistakes. now there's a first 🤣

Didn’t receive hash browns or syrup absolute joke!!!!

It’s the second time now I’ve ordered a chicken nugget meal and the order has arrived with no nuggets. How hard is it to check an order and get it right? When your son’s meal doesn’t arrive and he doesn’t eat burgers I can’t even give him mine Awful

Food was cold and items missing

Give me a time that was going to be then changed to a later time. Chips are absolutely cold. And so is the burger. Wont be in a hurry to order again.

food was great as been a long time since i have had a mcdonalds also the driver was so nice very pleasant so all in all a very nice and happy experience

I fully understand food isn’t going to be piping hot but for food to be ice cold on delivery then order to be wrong aswell is pathetic not rocket science

fries we're missing from one of the happy meals & the food arrived cold

It was obvious driver could not find address, he kept turning off his location, took 20mins for a 5min delivery. Food was stone cold. Was the second order I had to make as the first one did not turn up - although said delivered.

Bacon was undercooked & was cold

I had ordered a Philly stack without cheese slices & cheese sauce as my son has an allergy to dairy products-the package was labelled as being without these items, but the burgers were covered with cheese sauce-he could have ended up in hospital

delivery was so late and handed to me absolutely soaking as the coffee I ordered was over everything in the bag. everything was soaking, cold and inedible.

It was late. Food cold and no drink as it spilt on the way.

Got chicken nuggets when ordering 9 chicken selects I have photos for proof

We waited over 2 hours for the food to be delivered and when it finally arrived all the food was cold and inedible no reason from restaurant as to why there was a delay tried calling 13 times with no answer my ice cream had spilled out all over the juice seemed like it had been laying for a long time very disappointed

Coke split all over all my food and no coke left not happy at all

Great customer service an delivery Thank you :)

food arrived freezing cold. driver didn't carry it in a bag. please look over the map as the driver walked are with the food few times before coming to me.

I only received a drink and then the restaurant refused to give us our food and the rest of the order saying it was just eat fault, even though the delivery driver said that McDonald only gave them a drinks.

Food is freezing drive arsed about

It was cold and items were missing from my order

Was freezing cold had to wait over a hour for food be delivered ! We was hoping for a nice treat no cooking but had to heat eveything up in the air fryer so disappointing when you have such a busy day

3 hours after placing order, nothing arrived despite being told it HAD BEEN DELIVERED, delivery time was an hour in the future 😕

Ordered my food at 4pm And it’s now 6.30 and not got it yet also the app is saying it won’t be here til 8pm Now this food is for children who are hungry

Food arrived tepid so I had to reheat in the microwave

terrible, said it delivered but never, absolutely terrible and i can’t refund it i am absolutely fuming and at the least want my money back but expect way more so angry i am literally boiling and i tried calling the McDonald and THEY NEVER ANSWERED…

Order took over an hour to come kept getting delayed . Food arrived absolutely freezing , drinks were spilt everywhere.

2 of my drinks was wasted as the driver spilled them in the car and told just to call just eat which is a joke as 2 of my kids didn’t get the drinks they ask for food was freezing cold had to heat the up as well very poor this time

Half of my order was missing ! Not impressed !

no straw with milkshake, terrible attitude from the driver he shouted literally for a code something I've never heard of doing. I've ordered from Kittybrewster Aberdeen before but I am disgusted

I got my McDonald's but my juice was all over the bag and spilled all over my floor the bag was wet when he handed me my order i am so unhappy with this delivery

Chips undercooked n soggy. Not fresh.

he spilled mt tea and coffee everywhere

Enjoyed it but got a code for £10 off didn’t work surprise surprise

Order was delayed for over an hour and food was stone cold by the time it arrived

dairy allergy not followed could have been very serious 😨

Juice was all over food and bag.

Food delicious. Forgot to give me straw for my drink again

Great delivery driver, deserves a raise!

Missing food items not really acceptable or hard to read a receipt and place food into a bag.

Recevied the completely wrong order despite the receipt stating clearly what should be in the bag. I got a big mac and 2 portions of cold soggy chips when I ordered a meal for 2.

Delevery was good bit i didint oreder this food

give me the complete wrong order not one thing I ordered

Absolutely shocking service! None of my meals have been delivered in my order. Absolutely furious!

driver insists he was at correct address when was not, even after explaining to him on the phone where he was meant to be and read the address on order and notes giving! driver decided to park at end of the road and not move! i then had to come down and find him with a fractured ankle! i used just eat for the exact reason of not having to go down stairs and travel for food and cause more damage!

food cold, ordered extra onions on quarter pounder I got no onions, partner ordered extra pickles on her burger she got no pickles, dips ordered and paid for were missing from the order, like the staff in McDonald's can't do something as simple as read!

Everything has spilled…the two got chocolate got spilled everywhere and burgers and fries were soaked with the hot chocolate. I have photos of it. The cheese burger is fine but rest are in worst cond

Cold food,drinks spilt all over everything in bag and ripped and went all over floor.

worst Macdonalds delivery ever in terms of quality...Everything freezing cold, stale chips...Just generally extremely disappointing...😢

the whole tea coffee was spilled I have pictures to prove

Chips are absolutely disgusting so fed up off bad quality from McDonald’s its went downhill big time

Very disappointed, ordered a Big Mac and nearly broke my tooth biting into it, there was a Chucky/stone inside the burger so it was obviously dropped on the floor before it was cooked.

Waited nearly 2 hours and it was freezing when it came

Courier was driving in totally opposite direction because he had a different address in his head

a lot of items was missing and the bag was wet and the juice went all over the floor when he delivered it

The place was a pig sty. Every bin was full and overflowing with rubbish also on the floor. As such people just had to leave their dirty rubbish at their table and most of these were strewn with rubbish too. The restaurant was not busy but there was no staff on the floor. When I told person at counter as I left he could not have been more disinterested. I will never go back. It was a disgrace. Oh and the chips were cold too…

Worst experience ever will not be using this company again waited over 1 hour for the food and it said delivered and still no where to be seen I am a student I had to go back to collage hungry thanks to your workers

Again no straws for drinks, no dips as requested and chips freezing cold

Useless. Ordered 3 meals and a burger and fries. Order arrived minus all fries.

The food was stone cold when it finally arrived.

cold food missing sauces and straws

One of the sausage and egg McMuffins that I ordered arrived as a singular toasted muffin and nothing else but other than that, good.

Meal bought for the kids they enjoyed it so all good

Bag was soaked an got told to contact just eat by driver

Food didn’t even get delivered. Delivery driver caller twice and went to the wrong address

we didn't get straws for the drink

Only one part of order delivered , 1 whole meal missing. Very very rude delivery driver. Said that it’s not his job to check what he delivers

Cold food and wrong items. Not happy

There were no sauces given even tho they were added

Order was wrong McDonald’s kittybrewster can never seem to get a order correct

Delivered 5 minutes early which was welcomed. Delivery driver was pleasant and everyone was happy with their food.

i did not receive this order someone elses order was delivered and just eat will not refund my money

Not happy missing burger latte in muffin ragging

Absolutely Fuming order breakfast only arrived with my drink’s phoned the restaurant absolutely appalled by the person on the phone

My four teas fell right through the bag all over my landing I have pictures to prove and pictures of the bag I want a refund this is absolutely ridiculous.

WAS NOT DELIVERED ABSOLUTE DISGRACE

Delivery was perfect. Can’t say the same for McDonald’s all the dips were missing and there was no straws for the drinks very disappointing

they guy that delivered my food spilled my coke so have half a coke and a ruined McFlurry and to top it off he forgot my straws what a sad day because i really fancied a mcflurry u ruined my evening

the bag was leaking and the driver did not inform me, my juice was on its side in the bag and was half empty when i tipped it upwards, half of my juice is now on the floor and my food is now soaked

I said hospital main entrance stood there for 20 minutes only to have to walk to the other side of the hospital to receive food. He then blamed us and was very rude and arrogant. Now we have cold food.

Waited 3 hours for food to be delivered, wouldn’t let me cancel it online. When it eventually arrived was absolutely freezing cold

I honestly wouldn’t have ordered if my twins weren’t Autistic!! The order is always always wrong/Missing items I don’t get how it’s so hard to get right like it’s what they are paid to do!!!! Mistakes happen sure but this is ridiculous

Delicious food Only thing was no straw for my soft drink

I didn't have a straw and it just ruined my experience entirely

items again missing no point asking for a refund they never do pay out. I'm thinking about taking just eat to the SCC and get my money back for all the service thay have not delivered

The guy took 15 minutes to get up to my flat! All food was freezing clearly left on the hot plate for hours! Absolutely disgusting it all went into the bin