Saikei Chinese Restaurant in Greenwich

You can see lots of Chinese people are going there which mean the food is quite good. The only downside is paying for the car park.

I will not go into detail because I will bore you and then you won't continue to read my review. Basically this place is no better than a chinese takeaway with dated decor and bright lights. Awful customer service and although the food was edible it certainly didn't merit it's price tag. AVOID , go find a better place, we're in our capital city, there's a million better ways to spend your hard earned money.

This is my husband and I's local dimsum spot..The food always come swiftly, freshly cooked, very hot and always hits the spot 👌🏽We really like the dimsum here... served until 4.30pm..We've also been here for dinner, ala carte menu and the food has been consistently delicious..The staff are always very helpful but very busy. The interior, however, could do with a bit of an update; we dont mind it as we come here for the food, but if you are one that likes a bit of an "ambiance", then you might find this place a bit outdated..Having said that, if you want delicious, fresh, no fuss, Chinese foodn then you will enjoy this place.

Realy good, serves authentic Chinese food, good for those looking for home comfort or the adventurous not from around here type. Gets super busy weekend lunchtime yum cha time, can get big que but is managed very effectively by staff with a ticket system, Also have to pay to park via an app cost about £3.50 at the time of writing this

Very good service and good food. Prices are rather high compared to others in the area.

Ordered on Deliveroo today. Food was cold, meat was full of bones, noodles dry and not fresh. Very disappointed. Everything went to the bin. Will never order again 🤢

Excellent Dim Sum and truly the same taste that I used to have in Hong Kong. Very friendly staff and helpful. Dishes serving hot and quick! Very good dining experience. But, there was an unfortunate thing happened about the parking. I have followed the instruction in the menu to pay the parking before I left the restaurant. The user interface only allowed me to enter the departure time (no option for the arrival time). So I presumed that the arrival time was recorded by the system and the fee would be calculated automatically. Howevee, later I received a PCN saying that I did not pay the full charge and the fine is £100! I am appealing this with the Car Park Enforcement and hope SaiKei can reflect this to the Parking Company about the problem of the user interface. It definitely refrains me to visit SaiKei again if it's not solved.

I don’t think I can count how many times I’ve been to this restaurant, in my opinion the best authentic Chinese dim sum in the East London. 👍

Really good for large events as well as small ones. Friendly staff and good service. They tried very hard to accommodate specific dietary needs. Tofu was lovely.

Check the bills! Price from the menu is inconsistent with the charging price. Ie. Prawn dumplings in menu listed £5.5 but turns out £6.5 or £7 in the bills. Feel like being cheated.

The stuff member are disrespectful and have no manners. I called the restaurant to book a table for my sister birthday dinner, they kept saying they can’t hear me multiple times, I have to use 2 devices to call them still saying the same thing. They don’t want me to book the restaurant because of my accent is very strong. Very racist

Service was great despite all the other reviews. I didn't find them rude but they were busy and very much on the go all the time. The food was really nice. All hot and fresh. The only downfall is the charge for parking.

Don't agree with the other comments on the service. The staff were attentive when requested and used initiative as well, I think lack of extra courtesy is due to being busy. A negative is the parking situation, the only available parking has to be paid for. The food is amazing, hot and tasty and there wasn't any big wait.

Really enjoyed the banquet we had here so much better to that of Hong Kong city in New Cross but don’t expect much friendly service

Location is slightly further away from public transport, but easily accessible with a car. To begin, food was a mix bag in my opinion. Siu mai, har gao, hor fun, Cheong fan, char siew bao were ok but the rest were a big miss. For example, custard bun was all dried up and not watery enough. Service wasn’t that good as dishes were served incorrectly to us multiple times, it looks as though the delivery system was off. We were also charged incorrectly for a dish that didn’t arrive but we managed to rectify that from the bill. Atmosphere is alright but not the best that I could imagine.

This is the one of best local chinese restaurant around. I have been coming here for years and will continue to do so because the food still taste good. However, portions have reduced and prices have increased which is understandable. the service is good and everyone is friendly.

Lovely and friendly manager. Delicious vegetable spring rolls.

I am yet to dine at a Chinese restaurant more deserving of high praise than Saikei in Greenwich. Food is punchy, fresh and perfectly executed. The service is faultless and the atmosphere convivial.

We really enjoyed our meal here. Very busy inside. Simple and honestly very tired decor. Service was incredibly prompt and efficient. Though I’ve had better Chinese food, this was perfectly fine dishes. The price was very reasonable for the huge portions we were given. Really liked it here.

The food here is really good but sometimes the service could be really bad and they often mess up orders. It has also often been found some marks of non clean dishes such as a cup with a lipstick mark on it.

Nice food. friendly staff . Parking is free for 30 minutes. If you're staying longer, you can either park in the nearby retail park a few minutes walk away or use the QR code in the restaurant to pay for parking.

Most of the dim sum are 5 pounds each. A bit expensive but the taste is good.

First time being here, good place for dim sum and Hong Kong style food. 12pm Saturday already very busy but attentive waitress and food does come pretty quick.

There is not a good Chinese restaurants near where we live. The closer and great one is Saikei restaurant near O2. We have been there with friends and family for many years. Nowadays, parking is bad, you only allow to stay 20 mins, otherwise we have to pay. The food ‘s prices are expensive. The discs have lots of oil in them , specially the beef ho pho. I can not believe, I had spend over £60 of take away, I like the small pot of chilli oil, they ask me to pay £1.00 For these reasons I will not going back

Tasty and authentic Chinese food

Better than Royal China for cheaper. It's pretty good dim sum and value for money. Would not say it's the best in london but not bad at all

We were trying to do a takeaway for the dessert and when it first came out there was a hair on it and we asking for a new one, then seems like they just wanna troll me and gave me another one with hair on, or maybe its the same one but they just flip to the other side .what a bottled job u guys did. Shame on you! It's a curly hair so I can wonder if it's armpit hair pubic hair or a beard? Anyway any kind of hair is disgusting！

I have been coming here for over 20 years with my kids and lately the food has been awful. Very disappointed, portions are smaller and I’ve had to send dishes back because of taste and quality. I won’t be going back in a hurry!

Worst Chinese I’ve ever had! I used to visit this restaurant years ago and it was always spot on. I ordered a takeaway today and it was £60 for 2 people. It was so greasy there was oil on the outside of our plates. I was sick straight after. Horrible.

Very good and authentic food, waiters and chefs are busy a lot of the time however- so make sure to remind them if something you order doesnt come out.

dim sum was good, no complaints with any of the food. I would definitely eat here again 😋

Been coming to this restaurant for their Dimsum for many years now. The food is simply delicious. I have been to many Chinese restaurants London China town and I can say that the Dimsum at Sai kei is more enjoyable. Not easy to get to if you don’t have a car though. It is several stops by bus from North Greenwich Station.

Very tasty and delicious, give it a try! Here are the menu items for our future reference :))

Very dated restaurant, but the food is banging!

Went to celebrate my sons and sisters birthday. Food was AMAZING! Good portions. Great menu. A 💎

The food was delicious and employees were polite highly recommended.

Beware of this restaurant’s demagogic parking culture Be careful of parking traps. After I parked my car last time, I used my mobile phone to fill in the parking information in Century Restaurant. Since I have several cars, I accidentally entered the license plate of another car of mine. It lasted about a week or so. He was fined 100 pounds after he sent the letter, and he paid the parking fee for that day. The parking culture is very confusing, and you will be fined for filling in the wrong information. In short, everyone should be careful to verify the parking information before eating. This After this time, I will not drink tea at Century again to avoid another unnecessary disaster!

My wife and I came in Today, Wednesday 24/04/2024 for lunch at 12.00p.m, the restaurant was crowded. The food was good, but they the staff need urgently to be train for customer service, because, after paying the Bill, while on the way to exit, we´ve been caught saying, " You didn´t pay" then while I was showing évidence at the réception, the employer at the till took it from my hand agressively, and did´nt apologies for wrong doing.

This was our first time we came and definitely not last time. Chicken was one of the best I had in London. Chicken was fresh and good flavour in the rice. We also called for dimsums bbq buns, prawns and mushroom( instead of mushroom inside, it was on top of dimsum which was bit strange) Over all good place on budget with no frills.

❤️ Love this place, good dim sum good environment

Poor experience , with rude and inattentive staff. We noticed a marked difference to how the Chinese customers were being served which was a lot better than us. Any question about the menu is answered very aggressively, all the food came out quickly so it can’t have been freshly made! The discretionary 12.5% charge is unavoidable unless you want to get into an argument! I also worry about the hygiene of the place as I saw a waiter openly scratching himself and he never washed his hands after! Yuck!!! We won’t be going back , pity because it’s so close to where we live.

I always love comming here, the dim sum is so so good😋

Roasted duck and roasted pork supper good.👍👍👍very crispy and tasty 😋😋😋

You can try the dim sum and Xingzhou fried rice. The price and service are both good.

A little bit expensive and could do with a few more vegan dim sum dishes but overall very nice and tasty.

Been coming here as a child, still has lovely dimsum and has a really nostalgic feeling. Try their prawn rice rolls and Thai style chicken feet they're my lost favourite dishes for dimsum. As for main dishes I always come here and get my roasted duck and beef ho fun from here. This is the best dimsum in southeast london..

The flavour and quantity is quite good ! The chicken tastes fresh ( not like the refrigerated ones ) . The service was super quick for take away ! The restaurant is always filled with people eating in groups and that is also an indication of a great dining !

Really enjoyed all the dishes we had. Excellent ambiance, the staff we cheerful, friendly and very helpful. They helped us with the menu. Service is brilliant. Will surely be going there soon. I'll recommend Saikei Chinese Restaurant for anyone to experience it

Parking at restaurant is not free which is a disappointment Food and service was ok Have been here previously where we were seated by the window with a huge ant problem crawling over the chairs and tables and the staff seemed to think it was an inconvenience to sit us somewhere else.

First off, this restaurant is in a holiday Inn which is never mentioned....after that, it's bright lights and couldn't care less staff , combined with everything ordered was sold out at 8pm Friday evening so never ever to be repeated 😡😡

Dim sum good. Pork belly delicious. Cheung Fung juicy. Service fast. Parking difficult.

Great authentic dim sum, but be sure to go earlier in the afternoon to avoid disappointment of things being sold out.

Best dimsum place in South East London

上次我去格林威治的世紀餐廳時，我把帳單四捨五入，以便付一點小費。服務生很有禮貌，沒有抗議。與上次我支付一小部分小費不同的是，服務員威脅要拍下我的汽車登記號碼的照片並將其發送給格林威治縣議會。儘管帳單上寫著服務費是可自由裁量的，但這些服務生毫無禮貌，會公開與顧客爭執。上週日，我支付了 70 英鎊現金來結清 66 英鎊的帳單。服務生說：「你們不付15%的服務費嗎？」。又在這家餐廳惹麻煩了。我額外存了 1 英鎊硬幣，他說：“我的經理會問我這個問題。”我告訴他「自由裁量」這個詞就是這個意思，然後我們就離開了。這些兇殘貪婪的服務生太粗魯了。自11月起，他們已經將大蝦炒麵的價格提高了2英鎊 November 2023 I went to century restaurant in Greenwich, I rounded up the bill so as to pay a bit service charge. The waiter was polite and didn't protest. Unlike the previous time when I paid a fraction of the 15% service charge, the waiter threatened to take a photo of my car registration number and send it to Greenwich county council. These waiters had no manners and would openly argue with customers despite the fact that the bill says Service charge is discretionary. Last Sunday, I paid cash £70 to clear the bill of £66. The waiter said, "You're not paying the service charge 15%?". Again, hassle in this restaurant. I put down £1 coin extra, He said, "My manager will query me for this." I told him that the word DISCRETIONARY meant just that and we left. This thuggish greedy waiter was so rude. They already increased the price of King Prawn Fried noodles by adding £2 since November. MY ADVICE: Give half the charge and ask if the waiter knows the meaning of Discretionary. Ignore their rudeness!

Service was generally ok although not everyone was bothered whilst serving. However the food was not good. Disappointing as we had followed reviews. On top of that the cost was way above the quality and then they added service charge. I suggest avoid.

Not exactly first come first serve. The toilets are not clean.

I hadn’t been to this restaurant for over 10 years, but this was always my family’s favourite dim sum place. I was scared to come back here after reading such mixed reviews in case it didn’t live up to such fond memories, but I’m glad I did! The dim sum here is phenomenal and I can’t wait to come back :)

Would be nice to visit there again

I love the food here! Having lived in Hong Kong for 10 years this is now our regular go to place for authentic tasting dim sum and roast meats. Like everyone says, don’t expect great service or atmosphere, but I would say that’s true in many dim sum restaurants.

We have been going to Saikei for 10 years. We have always been impressed by the authenticity as shown by the large number of Chinese patrons. However the place has gone downhill recently, in terms of food quality, value for money and service. The final straw was being fined £100 x 2 for parking there. We drove two cars and weren’t adequately warned of the need to pay, either in the car park or restaurant. The restrictions applied even at 8pm on New Year’s Day!

Very convenient location as we stayed at the Holiday Inn Express. Excellent food. Great choices on the menu. Would recommend to friends. Would love to try again. However when we sat down our chopsticks were removed and we weren’t given bowls to eat our dinner from. All other customers had both. I asked for chopsticks but didn’t bother with the bowl. We felt a bit excluded.

Update It’s our second time eating here and like before food and service is amazing. Especially auntie who gave me lots of prawn and fish crackers. Super sweet. We ate here last Dember 17 for my partners birthday around 2pm? We were seated right away and the service we got was great. I was skeptical to try this place because of the negative comments I read here. But what we experience is great, a factor probably because we did not eat here during rush time. We ordered dimsums, chowmien, spare ribs and salt and pepper squid. Everything tastes so good! I love that there chopstick were like the authentic one. Service and atmosphere was great. Definitely will go bacm and hopefully will have the same good experience. I forgot, they give you oranges which were super yummy as it is sweet.

Good value for money and good meal

Terrible food, gone downhill totally must be change of staff. The food is poor, service is definitely failure with not enough staff. Parking have to pay now. Disappointment is the word. Yiban and China Palace are the best for dim sum nowadays.

foods ok not too bad dim sum place but the bowels and cutlery were very dirty, lipstick on the tea cups ....

Lost a lot of it's quality in dim sum dishes over the past 3 years I'd say. The only good thing is that it is fairly reasonably priced and very convenient for bigger groups and families with small children. Parking is now charged too.

Get in early as it's very popular and you will have to wait for a table. Service very good, food equally as good.

Great dim sum. I think it's over priced though now. Yi ban is better. Also parking is expensive.

Used to be good but the quality definitely has gone downhill. Maybe because of shrinkflation? The quality of dishes is not as good anymore, some of the portions are ridiculously small. The night we went it was busy and it definitely showed. The service was bad and the waiting time is just unacceptable.

Another lovely meal at this restaurant. The service was quick and the food delicious and plentiful. Will certainly return.

Delicious meals here! Thank you!

Very good Chinese food but quite unfriendly staff who seemed put out that we were eating late. Quite expensive but thankfully very tasty and generous portions. A hefty service charge added of 25% was I felt was excessive. The restaurant is outdated and grubby, stained carpets but we gave it a try as it was very late and we needed food, they accommodated our late table, we left well fed. It is disappointing that the staff were not more friendly.

Came here for a baby shower banquet, the banquet food was good overall, especially the lobsters. But the place is so run down, it desperately needs a refurb.

Felt extremely unwelcome the SECOND I walked in. After a long day of travelling I was excited to get some food. The restaurant closes at 10:30pm and I walked in approx 9:40pm I was met with a waiter hurrying over to me and saying: “we close at half 10.” I said “yeah that’s fine.” He huffed and sat me down & walked away. I have never in my life walked into a restaurant & been made to feel so unwelcome. I picked up the wrong menu on the table & it was soon snatched out of my hand & told it was the wrong one. Everything was so aggressive & unnecessary!! I felt like an inconvenience that had ruined their night! I ordered the prawn toast & the Singapore vermicilli. Both dishes extremely poor. Prawn toast was sour - definitely not fresh fish used - left it didn’t eat it. Vermicilli had barely any meat - was all noodles & veg. I also finished my drink & wasn’t offered another Save your money trust me.

Najlepsza kuchnia chińska w Londynie. Niewiarygodny czas podania.

Good value, good food, friendly staff and efficient service

The dim sums are decent and up to standards. They are able to provide high chair. Parking is easy.

I had heard so many positive reviews about this place, especially the dim sum which, unfortunately, isn't served in the evenings so we couldn't have it. For me, the food was bog standard, gloopy, greasy and totally uninspiring. It is also overpriced, working out at £40 per person, including just one bottle of white wine, so very little alcohol. My advice would be, unless going during the day for dim sum, pop to your local, regular Chinese, as going here is definitely not something special.

I'll never patronise this place again! I received a £100 parking fine for parking at the restaurant's entrance, only to find out later that it wasn't their parking spot at all! No one informed us at the time, and the staff were quick to absolve themselves of any responsibility afterwards.

Saikei has a good selection of fairly price yum cha. One of the better options within London especially compared to Chinatown in central

Waited 15 minutes to be seated. No host to be found anywhere. Tried to get the attention of the staff but was ignored. Turned out that a majority of the staff were eating on a table near the door. Tried to get their attention but also ignored. Left the restaurant without eating. Had to pay for parking for nothing.

昨晚和家人一起去吃晚饭，整体体验真的越来越差，主要是服务员真的没有一个是笑脸的（除了点菜有位圆脸小哥不错）最搞笑的是上菜前的时候，前台那位女姐姐问我们需要碗不？要不然呢，其实对她不满也还有刚进门口的时候她都是拉着张脸，真的很不欢迎的模样。我觉得既然收服务费的餐馆菜好不好吃问题不大，起码笑容和服务都没，会很失望。希望能改善......

Really disappointing. It wasn’t our first time here. We have been here many times before and the food and portion was always perfect. But this time around I really think we got scammed . We always order the same food so we saw it straight away the differences. We ordered the selection of three meat with rice on the side and the portion was super small and costs us 26 pound alone not counting the price for the rice. We ate 1/3 of the food we normally would eat and ended up paying almost the same. Really disappointed I don’t think we will be back.

Food standards maintained. I've eaten here since it opened. Great place to dine.

Great lunch, sad you have to pay for parking although at a discounted rate

Disgusting restaurant，the worst service in London！

Amazing food especially those dim sum like crispy taro ball, roasted duck is also brilliant, would be here quite often!

Fantastically tasty dim sum. We go regularly and always enjoy the dim sum here.

I am oriental.I have been going there since 2010.went back last week.I have to say the standard has gone downward since covid and the price has gone up tremendously.A dimsum platter is min £5 to £7 that came with miniature size dimsum(much smaller compared to those days).Don't mind the price hike but portion had shrunken. Service charge came with poor service.Find that their waitress/er trying to avoid eye contact with you and blame you for wrong order.Taste wise is not as good as before.Some normal take away can be tastier than this restaurant standard.

Saikei gives scrumptious food and amazing dishes.

Food was decent but customer service was extremely disappointing

this is about the car park of the restaurant. i have already paid on the app for parking but there is technical issue and the app did not complete the transaction leading to me being charged a fine. the app doesn’t tell you that it didn’t charge!!!!!

Always love my Chinese food from those place when I am in UK

Love the food and service here especially the ice-cream

One of the better dim sum places in London. Loved the old school canto vibe of the restaurant. Very popular with locals - there were queues at 11am. Make sure to get here before to avoid the queues. Overall, the dimsum was of a very high quality. The chive and prawn dumplings were some of the best I've ever had. The steamed ribs were very good too, along with the cheung funs and turnip cake. The shanghai soup dumplings were slightly below average, and the congee was slightly underseasoned. Chilli oil could've had a bit more complexity. It just tasted spicy with nothing else going on. Service was friendly and continued that way despite the huge volumes of people that they're dealing with. Would highly recommend going if you can drive to Greenwich!

The dim sum is good and with most of the dishes around £5. The fried noodle and hofun dishes are yum, but the portions are small. Service is good is good and reliable. For the atmosphere, it’s typically in traditional Chinese settings.

Always best !!! The best Chinese restaurant in East London, my favourite restaurant.

Poor customer service, some food ok but prep & hygiene questionable! - Not my regular dim sum place but decided to try after a few years as we happened to be local. Went for lunch on a monday so it was quiet but upon arrival all the servers didn't even acknowledge us so first impression wasn't great. - After finally being seated although there were only about 10 tables aside from us it was difficult to get someone's attention to take our order. - While waiting for the food I noticed the spoon set on my place had some crusty old food stuck on it, not entirely shocked at this point. Luckily there were spare cutlery on the table so didn't have to go through the hurdle of getting someone to change it. We gave all our cutlery a good rinse with hot water before using it! - After browsing the menu we noticed that they don't serve deep fried squid which is a dim sum staple and a favourite of my daughter's so that was disappointing. - The dim sum we ordered was generally good but decided to top up with an order of ho fun stir fried with 3 roast meats.. wish we hadn't as the dish was strangely sweet and the ho fun wasn't particularly hot considering it had just come out of the kitchen. To top it off my mum also found a piece of plastic styrofoam in it! - Everything combined and what appears to be a minimum charge of £3.50 for parking regardless of the duration I won't be returning to this place.

Food and service is ok. Sometimes is curtain individuals which could provide bad service. On this occasion served two of the dishes wrong, ordered fish congee and got chicken congee. Parking will cost £3.50 for 6 hours, no other options. Little over priced for lunch on dim sum.

At first I thought I walked into the the wrong place, the restaurant? If that's what you would call it is very dated. The carpet is coming up and for a Friday evening there wasn't very many people. I found the food to be overpriced, eg the mixed starters couldn't be ordered unless there was two people, and when it came out you literally got 1 rib, 1spring roll, 1 prawn toast 1 chicken satay for £10 each (£20 total) it was daylight robbery. The other starter was just as bad, X4 small prawn balls (had minced prawn....or what I think it was?? Didn't taste much like prawns ..I used to having a whole prawn in batter or breadcrumbs) I was disappointed that I actually didn't bother ordering a main and went to a different Chinese restaurant!! The service was atrocious! Nobody greeted us at the door although it said "please wait here" After a few minutes we went into the main restaurant and caught a servers attention to be seated. After 20 mins nobody had come to take our drinks order, so AGAIN had to call a server over to take our order! On the plus side the mains my friends had were nice, however we couldn't wait to leave, I definitely would NOT come back here! Had to ask twice to get the bill, had to ask twice to be bought water... TERRIBLE SERVICE!!! PLEASE Avoid!!!