Based on 1.224 opinions finded in 1 websites
Based on 1.224 opinions finded in 1 websites
Nº 142 in 857 in Aberdeen City
Opinions
Great value lunch menu. And drinks prices very reasonable
Andrew McGeorge . 2024-11-30
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Great tasting food, would definitely recommend
Wicked Wizard . 2024-11-19
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Fantastic service and amazing food.
steve Ferguson . 2024-11-10
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Good selection of dishes, nice staff.
E R . 2024-11-06
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We went to Rusticos for my son’s 18th Birthday celebration and we were not disappointed. The service was outstanding as was the food. If you have any celebration planned I would not hesitate to recommend Rustico’s. Thank you all so much
Brenda Griffin . 2024-10-24
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Wonderful Italian in the heart of Aberdeen with an excellent menu, not the usual stuff you expect. Very special!!
Roger Davies . 2024-10-23
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As always great food and service 👍
william angus . 2024-10-19
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This was a great find in Aberdeen today. Food was good, service excellent and very good value. Will definitely return
Michelle Ferguson . 2024-10-19
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A lovely meal, very helpful and friendly staff.
Charles Nancollis . 2024-10-15
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Bit cramped on space. Good food.
Alex Lancashire “TheNakedPorkPie” Personal View . 2024-10-10
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What a lovely restaurant, fantastic selection on the menu and really nice staff who were an absolute credit to the owner , great value and very good portions . Will definitely return 👍🏻
Bruce Innes . 2024-10-05
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Visited with work and my Carbonara was great! No complaints from anyone on the table about their food it was lovely! Also had the cheesecake of the day (mixed berry) and it was superb! No pictures as I forgot to take 🤦♂️
Leon Morrison . 2024-10-02
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Rusticos is always good. You won't be let down.
Gregor P . 2024-10-01
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The only good thing about that place is their food. Food is really good. But service and atmosphere is just horrible. To be honest I am shocked with the situation that the manager and receptionist were put us in. We booked a table for us because my friend had a birthday to celebrate, we came and asked for little something for her birthday maybe desert with candle or whatever they are doing for their clients usually — the guy on the reception laugh to our face and said “what kind of surprise you are expecting?! it’s not a turkish restaurant”, so basically he refused, well we tried. But in general it’s kinda rude and racist to say that, don’t you think so? We decided still to stay and get our dinner, the waiters gave us a vibe of some new people who just started to work -trainees- who don’t understand how to properly serve and how to clean table. In the end of our dinner when we finally paid, we saw an absolutely “mind blowing” scene - three waiters came out with piece of tiramisu with candle on top, singing happy birthday song for other clients. So to us they refused to do that, but for someone else they did. Rude and very disrespectful. We came to that table to check with the ladies if it was from restaurant, if restaurants gave them that service, who knows maybe they bring it with them. But no, the ladies confirmed that it was the service from restaurant that they requested. We came to the reception and asked for the manager. When manager came and listened our complaints with all the details and quotes the only thing that he said that it was a joke and he is really sorry, not further actions were take. No any proper apology/discount anything. You could even see that he didn't give a damn, for him we are not important guests. The only thing that he said that we are the 12th table who asked for the candle and they “forgot”. It’s not true, they refused to do that for us. But realistically we are clients and we came to get the best service, the birthday atmosphere was ruined. The evening was ruined. We decided we will never get back to Rustico, not with that kind of dealing with problems. Poor customer support.
Sofya Orlena . 2024-09-29
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I’ve never really posted any reviews in my life, especially when it comes to bad experiences but I think that today’s situation was absolutely appalling. I always avoided going to Rustico because of my gut feeling and wish tonight I would have listened to it more. We came to Rustico to celebrate my friend’s birthday, so booked table in advance, came on time. Straight away we were greeted by a receptionist in a very cold and uninvolved manner. After that we were sat down at the table and offered menus but our great experience at this restaurant ended at this very moment. All waitresses seemed so young like they just graduated school, it was their first job experience and they knew absolutely nothing as if they started job a couple of days ago. As much as I understand that everyone deserves to learn new skills and gain work experience, the service was absolutely horrible. Was taking ages to order food, we sat for ages with dirty plates, no one was checking on us or on our food experience. Everything has to be explained or asked for. As a former waitress myself, I understand that it can be challenging working in such fast paced environment, especially on a busy Saturday night, but customer service is pretty much non-existent in this place. While two of my friends remained at the table, I decided to return to the front desk to see if I can ask for the waiting staff to make a little surprise for my friend and bring her desert with a candle (which I even offered to pay for). I was given very weird look and a sharp abrupt reply “what kind of surprise do you want? We’re not a Turkish restaurant, we don’t do dances and songs for customers birthdays”. What did my request had to do with Turkish restaurant in the first place? I felt that reply was very rude and borderline racist, and at this point I wished we would have went to a Turkish restaurant instead. I just said that sorry I’ve asked, I thought this is pretty standard to ask and not something extraordinary. I’ve traveled over 35 countries and been to countless restaurants all over the world, and never had this experience before. It’s a normal restaurant practice and good etiquette to present some dessert or drinks on the house on someone’s birthday. But I decided not make big deal of it, although it was quite upsetting and just went back to table with just saying “okay thank you, thought I’d just ask”. Thought it was just something that they don’t do at this restaurant. How surprised I was when a table next to us was also celebrating birthday and all waitresses came over to wish happy birthday and brought tiramisu with a candle. My heart just dropped in that second and a felt so bad for my friend who was refused that. After paying for our meal, I decided to speak to manager and ask to explain the situation, why my friend was refused this and another customer received it. If it wasn’t something that this restaurant was offering, it should have been equal for everyone. Response of a manager was equally rude, in a laughing manner he said “we had 12 other tables who were celebrating birthdays, sorry we forgot about you”. I’ve tried to explain that we weren’t forgotten about, we were fully refused that service by (how it turned in the end) the receptionist, who said it’s not a Turkish restaurant to get that. I was explained it’s a joke and I should not take it seriously. I never was offered any apology or any other explanation why this situation occurred in the first place. My friend was standing and listening to the whole situation and thought it was personal because she was Muslim. She was very upset and so were we. After this we all made a firm decision to never come back and would like to warn others to think twice before deciding to celebrate their important events at Rustico. Management and staff is an absolute disgrace. Food was okay but nothing special. If you want great Italian food and service, I suggest Rosa’s instead, Amarone, Da Vinci or Mi Amore.
Olivia Yanes . 2024-09-28
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Had lunch many times . Very good value , quality and service.
Scot Land . 2024-09-26
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We've been to Rustico a few times already and each of them was an amazing experience. The staff is very accommodating, food is ready fast and delicious. Last night we have been served by Anushka. She was incredible sweet and polite. We've ordered 3 courses and 2 drinks each with a little coffee at the end to top it off. What we couldn't finish we took home. Thank you once again for a great evening.
Magda . 2024-09-26
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Sea food dishes are great! I loved the prawns 🤤
Roshan Raj . 2024-09-22
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Fantastic authentic Italian restaurant with great food and atmosphere.
Rowley Brown . 2024-09-17
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Authentic pasta! Fast service and lovely staff. Highly recommend :)
Martina Cafiso . 2024-09-15
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Interesting place with good Italian food, good service and affordable prices
Przemek Kania . 2024-09-14
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Authentic Italian food. Seafood pasta was fresh and rich. Mussels were well cooked and was a relatively large portion (recommendto share). Tiramisu was ddcent
Weng . 2024-09-04
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It is a great italian restaurant with delicious food very good atmosfer and very good prices
ΧΡΗΣΤΟΣ ΔΕΣ . 2024-09-03
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Food was amazing, and so were all the staff, especially Konstantinos. Will be back.
Paris Dafermos . 2024-08-30
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Enjoyed a nice meal here with family. Very reasonably priced. I'd come here again.
Richard Owen . 2024-08-26
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Despite the size of our party, about 30 people, all food was excellent and served efficiently. Congratulations to the staff for dealing with us so well.
Hamish Forbes . 2024-08-17
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Great food, great service and a buzzing Friday lunchtime atmosphere. It's why we keep coming back.
jezzab233 . 2024-08-05
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Well what can I say Rusticos never fails. Amazing food, you can taste the freshness from the first bite. Amazi The service, asked the waitress what wine would compliment our choice of food . She definitely new what wine to serve with our choice. We didn't book and where exceptionally lucky to be able to get a table as the place was out the door. The most authentic Sicilian good you will ever get in Aberdeenshire. Delicious
Gillian Paterson . 2024-08-03
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Gluten-free (my husband is Coeliac).
Shona Campbell . 2024-07-28
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Amazing atmosphere, Arancini and Pizza, my girlfriend said the gluten free carbonara was also excellent! We would definitely go back and highly recommend this cosy tucked away Sicilian restaurant!
Kiefer s . 2024-07-23
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Very good indeed. Had lunch there. Good food, nice staff and great atmosphere. Recommended
Stewart Tough . 2024-06-30
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We are travelling around Scotland and are currently in Aberdeen. We chose this restaurant based on reviews. We were seated at a table in a small room where all the tables were already taken. When I went to wash my hands, I noticed that the restaurant had a second and even a third floor. I asked the waiter if they had an empty table in a quiet corner on another floor, for example. As we had been driving all day and I had an online work conference in the evening, we wanted a more relaxed atmosphere. There was no table, but we were moved to another table. When a large family who were sitting next to us at the first table walked by, they started shouting at us and using obscene language. I was so horrified that I only heard at the end that they had decided that we had moved because of their child. We are tolerant of all life forms and against all discrimination, so such an assumption is absurd. I can only assume that they did not like the fact that we spoke a foreign language and therefore used the child as an excuse to attack us. In any case, I spent the rest of the evening in a rather tense state, afraid that one of the visitors might become aggressive towards us for some unknown reason. It's hard to say anything about the food, as I didn't want to eat at all afterwards. The service is nice, but it seems to me that the waiters could stand up for us as guests, or at least explain the reason for such aggression and insults from other guests. This is the first time I've written such a comment, but I didn't feel safe in this place. I am so sorry.
Yulia Morel . 2024-06-21
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Have eaten at Rustico's many times and am pleased to say it has been an excellent experience every time.
Ian Crotty . 2024-06-21
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Amazing food for an incredible price. I would highly recommend and cannot wait till my next visit.
Catherine Simpson . 2024-06-20
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The food wasn't bad, but it didn't felt Italian. It was too spicy and too salty. We ordered the arancini, lasagna and gnochi. Otherwise the service was good and quick.
Razvan Bogasiu . 2024-06-16
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I recently visited for lunch and had an outstanding dining experience. The menu was delightful, and I particularly enjoyed the ravioli, which was cooked to perfection. The soup of the day, served with sourdough bread, was hearty and flavorful. Another highlight was the Padellata Siciliana with prawns and calamari in a spicy sauce - an excellent blend of fresh seafood and robust flavors. To top off the meal, I indulged in their cheesecake, which was a simple yet delicious dessert. The restaurant was quite busy during lunchtime, so I highly recommend reserving a table in advance. Overall, I had a wonderful time with friends and look forward to returning. Excellent food and great atmosphere!
Agnes Yohannan . 2024-06-12
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Stunning restaurant, ideal location for family, friends or romance.
Kieran Kenny . 2024-06-12
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Was here last month with wife, we made a booking and when we got there we were shown to a table unfortunately we were left there for nearly 20 mins without orders or drinks being offered? So decided to leave,
George Morrison . 2024-06-03
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We (2 guests)were there on Friday evening, didn’t book a table, but no problem for restaurant to accommodate us. It was first time visiting here, always wanted to try Rustico. Host and servers were welcoming and friendly. We’re sat upstairs, small seating area, a bit crowded and loud. At least 2 birthday parties. Water was offered and served. We ordered starters, one for each, plain garlic bread and arancini. Portions were good size and didn’t wait too long. Thought we were going to order desserts, but when mains arrived, we understood, it is going to be too much. Mains were massive for us. Pizza and salmon risotto. Both dishes were delicious and freshly made. Server offered Parmesan to add to risotto and pizza. Glass of rosé £6, Irn bru £2.75. Dinner for 2 cost £55, we were full to top. If we would take desserts, wouldn’t be able to move at all. We will return again to try other dishes.
Signe Maluhina . 2024-05-11
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Amazing food, gorgeous atmosphere and the staff were amazing so so so attentive and great with kids! 100% recommend we will def be back
lenni christie . 2024-05-08
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Absolutely brilliant!!! Loved the food, loved the prices, loved the atmosphere!!! Now classed as my favourite Aberdeen restaurant!!!
Alex Dickie . 2024-04-27
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me and my mum came to the restaurant for lunch today and were greeted with lovely staff! They did tell us that the kitchen was about to close and that they weren’t sure if we would get a table. An older man presumably the manager confirmed we could get a table right away and we were amazed by how good the experience was. We ordered lunch and every dish we had was superb. Couldn’t fault anything. It was our first visit and due to the experience we will certainly be back.
Michael Houston . 2024-04-23
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Had a reservation here last week, food was amazing & came out quick. The servers were lovely and all the staff were very friendly.
Hannah . 2024-04-15
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Great Italian restaurant. The prices are fine for a meal out, and the portions were hearty so no complaints there. Friendly service, with a good sense of humour. I had the penne arrabiata, which was tasty if not particularly spicy. Rather a labyrinth, but good rustic decor. Would definitely recommend.
Laurie Smeaton . 2024-04-14
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Costa and the staff are Fabulous! The food is the best Italian in Aberdeen!
Charlene Corleone-Ficarazzi . 2024-04-08
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Four of us- one of our group found a hair in her starter and my fishcakes could have been hotter. The Lasagne was claggy and a bit tasteless. Staff were excellent though.
Mark Musk . 2024-04-07
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Fabulous food in a cosy restaurant. Totally recommend the pizza - DELICIOUS!! All the food is fab!!
Emma McBain . 2024-03-29
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The food was at big portions and reasonably priced ! Live the juicy lamb chops and the ice cream with espresso .. worth taking a dinner here !
Radiana Soh . 2024-03-15
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Went there for a birthday dinner with 6 others last Saturday, the food was beyond AMAZING, I really recommend the lasagne. Good prices, massive portions. Such good service, we ordered a couple bottles of wine and the service provided was beyond amazing. Will definitely come back again.
Tommy Latin . 2024-03-01
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Friendly staff really good food
Marie Towriess . 2024-02-20
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Friendly greeting. Wonderful food. Lovely relaxed atmosphere. All staff were friendly & attentive. We had not booked & forgot it was Valentines but we were treated with respect & felt valued. Thank you 🙏
Julie Paterson . 2024-02-18
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Take my wife here for the mussels, loves them, so it's a thumbs up for me. I usually have carbonara or canalone and it's always nice. Only thing is, you should probably book, as its always quite busy.
Tanya . 2024-02-17
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Great restaurant with great Italian food.
max wolfgame . 2024-02-13
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A popular place with locals and visitors.
Tom Matthewson . 2024-02-09
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God home made food and plenty of choice. Usual dishes but many unique combinations. The service was very good.
Mark Gandhi . 2024-02-07
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A party of nine people enjoyed a delicious meal. Thank you.
caroline davidson . 2024-02-03
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I have grown quite nervous to attend Rusticos recently due to having coeliac and experienced symptoms every time I have ate here. (I have eaten here 4/5 times in the last 6 months.) The food at the time is lovely- very tasty and different pasta which indicates gluten free but the staff are so rushed off their feet they never emphasise the cross contamination which in most places they do this every time without fail. - It makes you think how conscious they in the kitchen, even after I advised the waitress, added it to the booking that I have coeliac. I am not one who usually shies away about going out for food but I will be avoiding this place at all costs until they improve their allergy awareness. They need to make more of a designated place or at least have the courtesy to change gloves and utensils when cooking with allergies in mind as I have been to other places and not been unwell. I feel that people who don't have coeliac please continue to go to Rusticos and enjoy the food. However, people who have allergies please air on the side of caution.
Sophie Dryden . 2024-02-03
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A firm favourite Italian restaurant in Aberdeen.
Megan . 2024-01-28
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When for lunch here and it was amazing, nice atmosphere and the food was out of this world.
Malcolm Clark . 2024-01-26
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Amazing food quality and lovely environment. I did have a fantastic time
AbundaNatura Silvia Perez . 2024-01-17
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I was in for lunch as part of a large group (>10). The servers handled the large table with ease and the lunch menu is varied and good value. Throughout our meal the service was very attentive and professional. The lasagne was really nice and a good portion size for a lunch menu item.
Andrew Jobson . 2024-01-11
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Good food, very reasonably priced, pleasant atmosphere.
Anthony Seal . 2024-01-07
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Popped in today for lunch without a booking. The restaurant was busy but they fitted us in. The food was excellent as was the service. Will be back.
Stephen Thomson . 2024-01-06
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Always loved this place. Their starters are very delicious. Interior is quite beautiful. Had salmon risotto last time and it was heavenly. Recommended place. Staff are also very good.
Naitikkumar Patel . 2024-01-05
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Waiting staff were absolutely lovely 😍, always a pleasure going back.
Chinedu Ezeonwu . 2024-01-02
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Great authentic Italian food. Great VFM
Marc William Carey . 2023-12-29
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Been here before and was very happy,this time around we found the staff were initially fairly eager to take our order we felt they were rushing us through then during the meal staff were very inattentive and slow....we had to ask them to clear away our plates each course. Cannot complain about the food or the atmosphere.
MrGarliscer . 2023-12-27
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The food was amazing. Service could have been more attentive, according to fellow guests I was dining with. But we put it down to the staff being fairly new and time of year. But the food was great. Our party at various meals. Chicken, veal and pasta/chicken. And everyone rated them highly. Would definitely come here again. (Staff were polite and friendly)
Neil Robertson . 2023-12-21
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Ordered a table for 6 people on the phone in Italian, super nice conversation. Disappointment then with the food, starter was good bruschetta and buffala, the main course pasta con salsiccia, which was not salsiccia and the tomato sauce was far too spicy, a shame. Carbonara was okay, but not the best. Just because the car is red doesn't mean it's a Ferrari. We no longer had an appetite for dessert. If you don't use original ingredients, please don't call it that. Not recommended.
Marco Ganni . 2023-12-16
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Cute restaurant, very friendly staff and excellent food! Some of the staff were very green but overall very pleasant! ☺️
Ross McLean . 2023-12-15
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Great Italian restaurant. The food was awesome! The restaurant space is a bit small so when crowded, can be hard to manoeuvre. However, I will recommend, definitely returning to try their pizza menu soon
Korede Agbaje . 2023-12-11
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Very disappointed. We have been before and it was great. The food was tasteless and service very slow.
Lesley Steel . 2023-12-05
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Excellent food and service, great value lunch.
Alexander Tait . 2023-12-02
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Booked a meal last night for a party of 5. From the moment we walked in the door we were treated fantastically. The food was superb, the staff were brilliant and the atmosphere was exactly what an Italian restaurant should be, noisy, happy and rumbunctious.
David D . 2023-11-12
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We meant to go to another restaurant, who didn't confirm our booking although I booked a day in advance. I suggested Rustico to my family. we went and we were lucky to be hosted without booking. Food is delicious and generously portioned.. Drinks and dessert were amazing. With such prices, it is certainly a good place to enjoy a relaxed dinner.
sahar abdulla . 2023-11-07
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Cozy dining... super nice Service and delicious food
jodie yong . 2023-10-17
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I appreciate the welcoming there
Ali Deep . 2023-10-17
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Friendly staff, maybe the best or atleast one of the most authentic tasting Italian cuisines. Everything tastes fresh from starters to the deserts in the menu I may have almost tried them all. Definitely worth it! Again the staff is amazing and will help if you need anything. Thank you guys!
Farrel D'souza . 2023-09-30
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Lovely lunch - great value and excellent food
Pat Stenhouse . 2023-09-10
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Had a booking today, was super quiet. We were taken to an isolated room where we were the only customers, a nice lady offered us water - which did not arrive despite us being there for 15 minutes. No drink or food order was taken in this time either. I would understand if it was a busy period. However, staff continuously walked past the room that we were in without acknowledging us which led to us leaving for a different venue. By the time the staff had remembered we were there, we were too irritated to stay, which is unfortunate as the restaurant and menu looked lovely.
Kyle Reid . 2023-09-09
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We were accommodated without a reservation without fuss. Service was fast and friendly and the food was awesome. The place has a lovely atmosphere.
Candice Jenkins . 2023-09-07
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Great food, excellent value, amazing service.
Rueben Rodocker . 2023-09-05
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Had a booking at 8.15, we ended up leaving the restaurant after 11PM as the mains took over an hour to come out. The restaurant was incredibly loud with as many tables stuffed into the space as possible. The service was very slow. It was also insufferably hot.
Patrick Schembri . 2023-09-04
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We had a table booked for 6 for Saturday evening dinner. Although the food was very good, our dining experience was marred by the terrible din (there was a very large group of loud youths next to us) & the heat. The service was not efficient, as although our starters were serviced quite quickly, it took ages to get our mains...and the loud noise & heat made the wait unbearable. We couldn't wait to get out.
Mariella Schembri . 2023-09-03
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My first visit to Rustico. We were a group of four, taking the lunch menu, the choices were excellent, quality of ingredients exceptional, & service was brilliant, it's always good to see cheery & engaged members of staff, from the initial welcome into the restaurant, all the way through to the service of meals, i would absolutely recommend, & more than happy to give a 10/10🌟 Looking forward to our next visit to experience a lovely relaxed lunch, there was no rush, just the way a lunch should be.
Shelley Smith . 2023-08-31
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Lovely place. Gluten free options could be expanded.
Barbara Comerford . 2023-08-27
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The front of the restaurant is terrible, but there is a little gem behind it - come in. Great food, can’t really beat the value for money. Always a dangerous sign when they write the carbonara has cream (not Italian) but the food was great. We had calzone pizza, pasta ragu, and it was all we hoped for.
Dennis Kjærsgaard . 2023-08-19
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Perfect. Delicious. Accommodating.
Ryan Leishman . 2023-08-16
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Great food and a great night out.
mark robson . 2023-08-15
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Excellent service. We arrived at the same time as other tables on a busy Saturday night and were all seated within seconds. Extremely friendly and efficient service throughout the evening. The place runs like a well-oiled machine (without ever making you feel rushed). The food arrived really quickly, was delicious and (to my admittedly non-Italian palate) authentic. We'll definitely be back!
Jim Scott . 2023-08-14
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Tout très bien. Très bonne cuisine. Service de qualité. Bravo à notre serveuse parlant très bien le français.
jean louis Cimiterra . 2023-08-14
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I love this place. The food is always of a high standard. The service is always outstanding.
Jenny Kinghorn . 2023-08-08
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Pizzas, calzomes y lasañas realmente buenas. Además en el menú, las puedes pedir por 5£. Bien elaboradas.
Miguel Angel del Fresno . 2023-08-07
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Was there on a busy Saturday night. Seemed like a full football team were sitting behind us so was very noisy. The service was slow but was a busy night. Food wasn’t bad but wasn’t brilliant either.
Tom Davie . 2023-08-01
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It's ok - the food portions are massive but lacking in flavor. Salt was really low in most dishes
Rohan D'Souza . 2023-07-29
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The food was tasty and honest. Service warm and sincere. Homely. Would recommend.
Andrew Duncan . 2023-07-28
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Super déjeuner ici, nous sommes arrivés un peu tard mais nous avons été très bien reçu et nous avons bien mangé ! Le patron est un vrai sicilien qui prend plaisir à discuter de son île.
Clara Bouvet . 2023-07-27
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Food was exceptional even though staff were very busy.
Anne Argent . 2023-07-23
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My son-in-law was picking up an order for Deliveroo and the man handing out the orders told him to “Go back to India”. My son-in-law is Pakistani and had not said anything to this man other than to politely ask him roughly how long it would be before the order was ready. This is TOTALLY unacceptable and RACIST. I wouldn’t recommend this establishment to anyone if this is the attitude their employees have toward people of other races/nationalities
Kim A . 2023-07-22
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The risotto was excellent... Congratulations
G. Vargas . 2023-07-15
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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818 Opinions
4 pieces of chicken in the korma. Absolute joke. Rude staff and owners are greedy horrible people. Avoid and go to any other restaurant that is better