Ruby's Bar in Castlereagh

Amazing food but very run down. Went with family for Sunday dinner and the food was amazing as it always is, however when we first got to the restaurant we where greeted by a young girl and a kid (maybe 8/9/10 years old). The kid insisted on giving us our menus, she brought us to our table and dropped the menus on the floor (obviously by accident) but was just very off putting that we where being waited on by a child rather than our waitress. When we were brought to the table our seat was completely mangled as you’ll see in the picture below so my partner and I where almost sitting on-top of each other so neither of us had to sit on the damaged part. While we where ordering our food the kid was like lying her chest/belly on our table holding her head up just starring at us while we ordered and it was just so awkward and weird….got our starters brought out, unfortunately 1 was missing but once we told the waitress it was brought out quickly after. Unfortunately this isn’t the first time I’ve had something to complain about when it comes to the service in Rubys and I don’t like leaving bad reviews for places however, It’s just a real shame because the food here is so so good. The place just seems really run down and the some staff don’t seem to have a clue what they’re doing 😕

I had the roast dinner it was lovely well worth the money big portion cocktails were lovely I had a purple rain great value for 7.50 and strong the only thing I didn't like was the pavlova I just didn't like it and didn't think it was worth 6 pound

Didnt get my drinks and pizza was so hard to bite.

Very nice food and surprisingly kept its heat. Definitely order again

Outstanding food and presentation the customer service is amazing your made to feel so welcome we really had such a pleasant experience thank you for your service and your customer care you have a wonderful team of staff and compliments to the kitchen staff for ever bite of food was absolutely gorgeous see you soon

Overall a great lunch experience. Really attentive staff, fast service and delicious food.

Great food and great value meal deals. Their roast beef Sunday dinner is something else. Also recommend their Caesar salad starter and pizzas!

lovely food and warm when arrived

Absolute joke waiting on Delivery, order was placed just after 5pm, I rang the restaurant at 6.53pm to ask where my food was considering it said delivered on Just Eat from 6.40pm which I got told it will be leaving the kitchen in 10 minutes. Food didn’t arrive until 7.31pm! Waited over 2 and a half hours!!

I was here one Friday when apparently it was steak night. I had the sirloin steak, cooked medium, at least that’s what you think you get after ordering your steak medium. Well what I got was a well done and very hard to chew piece of meat, that even a dog wouldn’t enjoy. A steak night of horror and definitely not recommended.

There was multiple items missing from the order, The food was late and when it did arrive the chicken was cold and hard as a brick

Best meals about never disappoints

Food was lovely, hot and delivered in time. Will be ordering again

Amazing restaurant and cocktail bar situated in dundonald near the hospital! We went on the night of the euros final so the restaurant was perfectly quiet and the staff were very friendly and held great conversations with us. The food was amazing and we were surprised with how nice it was as it was our first time being there. Will definitely be back soon!

Food was nice after it eventually arrived

food was first class as usual and piping hot.

Great service great food and great price Roast beef best ever

Don't be fooled by the location. Access is upstairs and isn't the boozer that's situated below. Arrived when it was really quiet and had a limited menu due to being the 12th July. Regardless, we had a starters, a couple of chicken wings, hot, great taste, wasn't dry, and had great texture with a crunch.. After this, we moved on to the brisket and boy who did not disappoint one bit. Service was great all round, nice level of reassurance.

The place is very run down. Left before ordering

Never had food and service like this before, food took over two hours too get to me it was cold,chicken strips where burnt and not a bit of garlic on the chips refused to give even a partial refund definitely would not recommend at all

steak was cooked to perfection,meal was really rasty. definitely recommended.

Friday night £20 steak and sides with drink was amazing , food was beautiful and great service . People need support local restaurant / bar especially with offer like this. Could make it for this kind money.

The food was delivered on time and roasting hot. It was really tasty as all their food I've ordered so far. Definitely now a favourite if not first choice for food now.

💯 best thing I've ordered on here, was hot when arrived. roast beef Sunday dinner and desert was excellent 👌

the food was lovely, very rasty, good portion size. also the food was roasting. I will definitely be ordering again. Can 100% recommend if this is the food standard all the time.

Food is beautiful & fresh . Arrived lovely & warm too :)

The Sunday dinners here are out of this world and a good price, will definitely be ordering again!

Well. Such a friendly place. For that it's great. However, ladies toilets need some tlc. No toilet seat or hand dryer does not impress me. Other than that. Great place

Really enjoyed lunch friendly staff, great value. 👍

There was a missing item on the order. I only received 2 chocolate fudge cakes but had paid for and ordered 3.

My order was over an hour late. I tried to ring the restaurant but couldn’t get through and the just eat app told me my order was delivered twice. I ordered another meal just before my ordered arrived.

food was great..Delivery was late, so food was a little cooler..

Pizza upstairs are amazing. Wood fired. So nice. Well definitely be back. Strawberry daiquiri are out of this world

The food was lovely but the place is a bit rundown needed painted and new carpet . And mens toilets r run down 2 of the 2 doors didn't have locks on the where missing and toilets needed a good clean,and the was at start of evening around 5 pm so obviously hadn't been cleaned in a while.Also carpark needs a good clean and tidy up it tatty looking weeding and cutting of back of plants and it needs a good sweeping 🧹.But must say the food was lovely. 9/10 for food 4/10 for place.I only visit the place 3 weeks ago in march 2024. Saying all that I would go back.And this was the 3 time I have been there. O and one more thing it's upstairs the restaurant and the lift 🛗 was out of order so that needs fixed ASAP.

Ordered a delivery of ribs wings and frys ribs were small sauce nice wings only 4 very little sauce and chips were sweaty never again

Everybody is really nice, the atmosphere is great, and the food is really fresh.👍

Great food, everything cooked to perfection. Tasted great, loads of it. A good feed my granny woulda said. Cheesecake was very yummy 😀

Lovely tasty food and really nice friendly staff. Updating my previous experience, while the food is still very nice I was disappointed with the amount of fat in the centre of my beef which put me off, as well as the gravy being over salty.

the food quality was not there ribs were tiny portions. only 4 wings with very little sauce and the chips were sweaty very poor

I never leave reviews tbh but I ordered a roast beef dinner from here tonight and 2 desserts and it was beautiful. The beef was like butter. Food came piping hot and was early which was brilliant I thought considering I live in Ards and I was starving lol! Worth the money in my opinion! Only thing I wish there had of been more of was gravy but that’s just me being picky lol! Would highly recommend if you’re feeling like a lazy Sunday roast!😍 Perfect start for Easter, thankyou rubys!!😊

The meals arrived very quickly. The food was still hot which was great. Both meals were delicious. I would highly recommend this place and can’t wait to order again.

Great place to eat never had a bad meal in it food is lovely and stuff are very pleasant would definitely recommend 😋

Great food, slow service. Would still recommend.

Went for lunch food was lovely staff were really nice Guinness was on point ended up staying for a few drinks couldn't fault it definitely be back

Had the 2 course Sunday lunch, it was a fantastic meal and must make special mention to the beef; succulent and taste. Staff are very engaging and knowledgeable. We will definitely be back, thanks

food was lovely but unfortunately the order was missing both desserts and the drink 😪

Late late late.. alway late.. stopped using them because of the fact they are always late... not 5 minutes but 1hr/ 2 hrs late... no time management .. food arrives cold.. shame on them.. and their number doesn't work it is for Ruby's the restaurant but the actual food comes from elsewhere... get your act together.. don't use this if u expect food anytime soon!!!

Nearky2 half hours after placekmv order it arrived burger was wrong tried 5 times ring them no answer

The site is very good. We found it on the way to another place but it was the best we have eaten. The meat was grilled and the pizzas were cooked in a wood-fired oven that smelled spectacular. Super recommended really.

The food was delicious, however it was over an hour late. we ordered for half an hour before we needed it to be here to allow for a delay (5.30pm) Our meal arrived at 6.40pm!

received almost the completely wrong order. missing two items, in place of one item was another set of the fries we had ordered.

Had the burger. Tasty but could be better overall. As with the chips which were way to chunky

Took 1 1/2 hours for delivery and food was cold as only one delivery driver and the forgot my pavlova

Food just okay, service? They forgot

Very good restaurant, the staff is great! Smiling and attentive. The meal was excellent I recommend +

Not great. Just average xmas dinner but small amount of turkey...awful music playing which put us right off. Service was ok just a bit slow...food nit good for the price at all..whoke place needs re furbished. Torn seating and broken bench backs...not a great impression at all.

Fantastic food, great value for money

Actually arrived a little too quick, chips weren't as crunchy as normal but still lovely with the peppercorn sauce. Burger from this place is beautiful and has me coming back time and again. Definitely beats other restaurants that are far more pricey

Food is amazing Thankyou takes some time to be delivered tho

The food was lovely, very quiet, and not that busy.

Got the roast beef dinner and I can honestly say it was the nicest beef ever, literally fell apart. The staff were helpful and friendly and the atmosphere was good.

I ordered for the first time today. I had the sirloin steak, chips, pepper sauce and tobacco onions. Everything was cooked well and tasted good. It could have been a little warmer but I enjoyed it non the less. Will order again.

Amazing food! Very reasonable price! Quite run down and needs a renovation.

Lovely food & atmosphere, great service

Pavalova wasnt great , everything else was gorgeous :)

I have just came to Belfast yesterday and it's ny first time in Rubies, the meal was absolutely delicious and the staff were excellent ..

Definitely worth a visit food is good

Ordered the delivery for 7.30, it arrived at 9pm. Disappointing, especially for my 8 year old niece who was starving.

Upstairs in the Hog & Goat. Outstanding food on Sunday. Roasts are phenomenal and super friendly staff. Can't recommend highly enough.

Good grub at a good price, perfect if you need food whilst using the hospital across the road. Do yourself a favour and go here instead of McDonald's if you're ever in the Ulster

Very tasty and a good atmosphere ✨✨😋😋👏

The delivery time changed and I ended up waiting 2hours from I ordered it till I got it, the pizza half cut my hands were black after eating a slice as bottem was black 10 bits of pepperoni fired on it and the garlic pizza was more like a plain cheese pizza

Lovely food, great prices, nice environment and generally very comfortable experience, made me happy

No dragon tongue calzone arrived.

Great food, decent price and lovely staff

Recommend the carbonara, delicious.

After 3 hours and 2 phone calls still hasn’t arrived after being told it was out for delivery 40 mins ago. Absolute joke!!!!

First time trying this place. Delivery was delayed. Food was ok, not great. Got chips instead of sweet potato fries. Probably won't use again.

Sent a starter when a main was ordered then just eat wouldn’t give the difference back as per the their rules absolute joke

Was good 👍 we had a few bad meals there before. So decided to try again hopefully we will go back soon

Wasn't worth the 2hr 15m wait, 2 slices of pizza were stuck to the box and had holes in them. Not like my first pizza I got not recently

I got order from justeat this evening beef cream potatoes carrots and brocli was ment to be roast potatoes and Yorkshire pudding which didn't recieve was disappointed in as have got meal before out of rubys and was delicious the meal was delicious no problem there but payed for roast potatoes and Yorkshire pudding which was disappointing still would get meal out of here but like all my meal only complaint thankyou Roberta neill.

Really small portions and slow service

Food good lot of kids running around.

Came quickly and absolute lovely food had turkey and ham and daughter had roast beef… melt in the mouth. Also had pavlova with berry compote just wow! Would highly recommend

It was very tasty and not too over the top priced compared to some places. Have been there on a number of occasions and would go back again!!!

Brilliant service delivered to our door the food was delicious would definitely recommend and will definitely be ordering again x

Good quality food delivered in a timely fashion, arrived around 15 mins before the expected delivery which was very welcome would definitely order from here again

Says food has been delivered but still waiting on it nearly 2 hours in. Rang the restaurant multiple times & no answer

Had a lovely meal. Great quality and a great price. Steaks are delicious

Amazing food. Piping hot and cooked to a tee.

We visited to have dinner for my husband's birthday. Food was really lovely , good portions and very tasty. Staff are all friendly, efficient and welcoming .

Chicken stack was lovely, sweet potato fries were good too an good portion sizes

Have zero complaints food arrived hot and early. The food was so good. Would highly recommend Ruby's for a Sunday roast. Yorkshire pudding wasn't nice for my taste tho.

Great food and staff. No much atmosphere could have done with a bit of music playing

Went for boxing day evening meal , food was five star..very reasonably priced.

Food was really nice service was good however there was only one waitress on mabey could have done with another waitress however the food was delicious I wud defo go back.

Horrendous. It was so cold we ate dinner with our coats on and. Could see our breath. The staff were lovely when you find them. 15 minutes after waiting over an hour for our main (( which we were still eating) we were asked to hurry up as another party was arriving. Now seriously the place was half empty, didn’t even get offered the dessert menu let alone the ice-cream that came with the kids meal. And no veg. And we didn’t eat it we put it in my bag for the dog. Depressing Christmas lights not turned on. Table was dirty. Not even a cracker for the kids or even a festive feel of any kind. Brooke and the Latvian girl were running the show by themselves and held the total lack of support from anyone else together

Food was excellent. Staff were lovely.

Excellent food, great quality and food was lovely hot on arrival for eating.