John Dory's in Castlereagh

As some comments have said,food cooked by kids .no proper training or manners.woke schools no doubt.next they'll be pushing it into yer bake if you complain.

Purchased a COD bites and chip, the Fish was definitely not COD and the strong fishy smell from it was terrible and not normal, not the first time I’ve got a bad meal in here, avoid this place and go a bit further for better food!!!!

£7.50 for this sad amount of chips, when you order a supper you’re paying for more time but never get it. every time i go the chips are undercooked and have to be put in the air fryer, lids don’t fit on the curry so they spill out everywhere. ur better off going to the jolly fryer which seems to be an actual chippy

Good when ur on the road for 8 hours

Just got chips, which were good, but shocked that a portion of chips is now £4.50!

Gave this place 1 last chance and let down again. Lived in Carryduff for 30 years and this place is the worst I have ever tried and very over priced . Poor quality food, cooked by kids, thrown together and the price is through the roof just avoid at all costs..

Too much money for so little food. All John Dory's the same.

It's really clean and fast at serving wasn't in it long enough to notice the atmosphere

Fish was great. 2 pieces, and some chips thrown in. Good value for money.

Order right every time still warm when I get home

There's nothing unique about John Dory's - it's decent food, it's relatively pricey and there's nothing that sets it apart that makes you want to call it your favourite chippy. The service is standard, nothing to shout home about. It's functional, the food is good, but like with any chain it seems to just follow a formulaic practice without trying to hard to impress

Haven’t been in a while to this John Dorys, last time wasn’t great, this time was worse, rubbery chicken not actually sure it was cooked fully and fish bites you could ring out, cost of living and the price of things do better John Dorys !

Quite disappointed as first try here, both the cod and haddock were very soggy and unappealing, clearly the oil temperature not high enough to crisp the batter, pity as the fish seemed a decent quality, three young kids serving and I didn't want to think the worst when went in but it turned out that way, likely need a bit of food and customer service training, on good note the chips were decent, curry sauce nice and thick and potato pasties nice if batter a little soggy We went as Cod and Cow closed but will return back there for sure.

Sorry bit over the top with the reviews John dory's hope it can be result

Ordered fish and chips with curry sauce - The fish had soggy batter when I opened up the box. Looked and tasted like the fish was microwaved instead of cooked fresh. Total cost £12.75. Chips was mediocre and the curry sauce tasted like it had wasabi put into it! Not the best place for fish & chips in my view. Had better for less. Sorry guys, that's the honest truth.

Horrible food even worse prices

Chips are horrible. Soggy and cold, seemed to be sitting there for hours before we ordered. Will never be back

Cooked to order beautiful fish worth every penny recommended to us and will be back

Usually pretty decent food but forgot our 3 sauces and chips were awful

Come on folks !!6:50 for a curry cheese chip??? Nearly had a heart attack! Probably the most expensive chipy in the world 🌎 first and last time .

Very overpriced at almost £5.00 for average chips. Zero eye contact or engagement from any of the staff . They didn't even ask if I wanted salt and vinegar. I only went here as I was desperate. Avoid.

Never seen as many unhappy staff in one place,food was greasy enough extremely overpriced and far from warm. Take your staff to Dundonald depot and educate them on customer service. I for one will never step foot back in Carryduff as long as I breath

Decent fish suppers and two for one offers. They also have an app which offers a discount for your first order.

Tastie food...the peas is amazing 👏

Decent fast food when needing a quick bite to eat.

i give this place 1 star as ive been waiting numerous hours on my large order that was quite expensive, and when i got my order and i checked in the bag, i was shocked and confused at the contense of the food, as it was a small order that wasnt nearly worth my money. when i returned to the shop, i was even more shocked to find out that they gave my order someone else!! My children where so disappointed at the fact that they had been waiting on their special treat for the day, and had to sit and watch it being re-made. It wasnt nearly as good as we expected it to be, and they got the chance to make it twice. Absolutely outraged at this!! - Sharon G

Ordered gougon meal and two battered sausages both over cooked. sausages had burnt taste

Another great carryout. Fish fresh as always and even the chips were decent which isn't always the case

Was a regular customer but more recently having more negative experiences here, so I'll try jolly fryer from now on. Made a complaint today re order of 2 fish. The batter was soggy and undercooked. Tasted like fish wrapped in pancake. They weren't interested in my complaint, wanted me to drive back in rush hr so they could have a look at it. Explained I didn't have time to go back and forward so I'll just post the pic here. Staff are aware myself and family members had been regular customers but they didn't care less. Prices continue to go up and orders are often incorrect. The shop is always empty, the reasons are obvious!

I ordered from John dory’s Carryduff this evening, when I arrived home with my order I found that a portion of chips was missing and there was no salad on my burgers which I had ask for.. for the price that I paid I would be expecting for my order to be correct!

john dorys behind nickols fuil garrage before roundabout just had curry and chips lots of chicken and sause your ladies serving were very polite very curtious nice to see some have good manners definetly use again they are a credit to john doors and this is from an ould lad of 70

They always get your order incorrect. The fish portions have been rediculous lately. A lot of the menu is overpriced.

Superb range of gluten free food. Highly recommended!

They say there batter is glutton free, not sure about that but I can tell you it is flavour free. The chips taste of nothing and the gravy was unspeakable bad. Over priced rubbish never going back.

This is the best chippy for chips. The best chips I've ever had. The fish is also first class. Well done to all the staff who are doing a sterling job

I've never had a bad experience here, my wife thinks they are the best chips in Ard-vagas lol

This is the second time my order has been wrong asked for a half pound cheeseburger which was the size of a kids burger they claimed they don’t do half pounds never heard of any chippy that doesn’t do them🤣place is a joke now the young ones working there haven’t a clue won’t be back! standing there giving me dirty looks as well not paying for a kids burger the owner needs to seriously have a word with them.

The Carryduff store was good ..nicely cooked fish

Chips just arnt great at all.... Most other stuff is beautiful.

Super tasty fish and chips AND they have a gluten free option!

Always top quality food, especially the fish bites

I find that there customer care is terrible won't be back they are not very friendly

Best scampi I've had in a long time 👍

I usually get a good fish supper in a John Dorys. I had some very good fish and chips always to my pleasing. Always busy staff good at their job

over priced for what it was, sit in cafe prices for takeaway food

Hubby had a sausage supper here a few days ago and said it was really good. I'd nipped next door for a Chinese so we both good well fed.

Ordered at 18.50 waited two hours no delivery and when I called for an update the employee on the phone wasn't very helpful but told me the order was with the driver. Called back again after a further 40 mins of waiting and was told that the driver left 10 mins ago and the order was on its way again. Eta on order was 40 mins. Waited another 40 minutes and called again and was told there was no order recieved -(even though they toom the money from our account). Not able to give me a refund and drivers have gone home so have to speak to the manager tomorrow. Very disappointing to be waiting more nearly 3 hours on an order that was 'never recieved' and for being lied too multiple times... Customer service goes a long way even if your busy. Can't say ill be ordering again. If i could give minue stars i would.

Alright place for chips. Bit expensive for what you are getting. But other than that it's a chippy

Every time i have ordered from here they were missing something from order such as the sauces, beans or peas. Last time they forgot a whole piece of cod too. Asked for cheese burger with lettuce, onion and ketchup and only came with cheese, topped with a hair from one of the staff too - lovely.

Excellent gluten free menu and food is delicious

Always fast sufficient staff and friendly to. The app is brilliant and quick. Always get orders correct to. Food is good portions and good quality

Fast service, and absolutely delicious food!

Pre-order via the app and get a time for collection. Good Gluten Free options.

My husband is coeliac and really looks forward to fish and chips for time to time. Drove 10 mile to get them. Wish I hadn't bothered. Complete waste of time and money.The worst fish I have ever been served.Cooked to a crisp and truthfully the smell of it was enough. Could not believe it. I wanted to bring back to them but my husband wouldn't let me. Really disappointed.

Just your typical fish and chip shop. I've had better but will still pay a visit here every so often.

Food was excellent with good portions. A nice peice of fish, cooked well

The first getting from there and was Great will definitely be going back and Staff where very helpful and friendly 5 star 🌟

Good chip shop on the outskirts of Carryduff. Food is good and the service friendly. This a simple takeaway.

Great food , never lets you down

Nice clean place. Good gluten free options too, thankfully

Great food, but a tad expensive. Not very obvious location.

They put egg, no beans, 1 sausage and bacon on a cowboy supper. Box was half filled.

Have stopped going as food quality has declined recently. Chips seem to be refried, gravy too thick and chalky tasting.

Excellent place, Excellent service, friendly staff

Ordered on app into shop three times severed at 20 17 fox was to ready at 2000 lost order food cold very shoddy told was just made

Great food. However, the time stated that food will be ready for collection on the App is not accurate. Add 10 minutes otherwise you'll be waiting outside in the cold.

I had fish, George had chicken gugions and a small chip and curry sauce. Very good

Unfortunately the food wasn't to there previous standard March 2020 . Got food today 27th October. Much much better than before .

Love John Dory's. Food is great and the staff are really friendly.

hi just wanted to come on tonight to share the 1st class customer service i received in your shop today. It was my first time in your premises unfortunately however it most certainly will not be my last. In a time were everything seems so doom and gloom it was so refreshing to receive a warm friendly welcome from one of your staff. very well mannered, friendly and professional. food was excellent and delivered quickly but more importantly correctly. thank you very much and i will be sure to recommend to others. The staff members name was Sylwia thank you.

After an incident the owner got in touch with me and went above and beyond the call of duty to rectify the issues. He was an absolute pleasure to deal with and shows how much he cares about the business and its customers. Will definitely be giving them more of our custom in the future

Yesterday evening 27th Aug we phoned in for a small order to collect at 18:56, the member of staff took the order and called it back correctly. It was not busy when we collected. When we got home none of the dips we ordered and payed for were included. I tried to ring back at 19:20 when I got home but there was answer. Normally, I fully understand that these things occasionally happen and put it down to various reasons, being busy etc. However I have had this type of experience more often than not recently with John Dory's. Some of which include: - Ordering a chicken burger, but getting a beef burger (after confirming the order 3 times at the till!) - Again, a chicken burger was ordered that came smothered in red sauce. - Taco chip where the mince was completely burnt. More annoyingly the member of staff knew this was burnt from the smell and look of it (I returned this at the time and got a not too convincing apology). To my disbelief the same thing happened a week later! I see previous reviewers have expressed the same issues with missing items / wrong orders. I'm curious if JD are taking the feedback seriously enough to implement additional measures of checking of orders before they go out. Until they do, I would strongly advise any customers to check your order before you leave. Very disappointing, I know the odd human error is expected, but I am yet to have a positive experience in my last several visits. So for that reason I will not be back.

Excellent placed order on line via the app, selected time and order ready for collection on arrival. Brilliant great service John Dory's

Ordered on the app. Kebab meal came with no chips - how hard is it to have an order checked? Taco beef - terrible stuff altogether, not a popular choice obviously but it wasn't freshly cooked it was obviously sitting for days - really poor stuff. Management have dropped the ball big time. Not the first time John Dorys Carryduff has let me down, no more chances I'm done.

Absolutely amazing and is compatible with an app I use a lot just eat!

Everytime i order from this place for delivery the order is always wrong. Missing items and then waiting 40+mins for re-delivery and when you ring them back to check where it is, the replacement items haven't even been picked up yet, unbelievable!!! 80minutes later still no food. Think ill forget using john dorys from now on, gave the benefit of the doubt a few times, failed everytime. Used to be a lot better, went down the drain this past few years.

Food can be a bit of a hit and miss affair sometimes the drys are cooked fresh but if you are unlucky the soda can be cooked beforehand

20 mins waiting on a fish super. Freezing chips and the skinniest cod you have ever seen. Avoid.

Nice portion size, good quality cod and excellent mushy peas.

all good and cheap if you use the two fish supper for £12

The last couple of times the fish has been greasey

Good food and friendly service.

Just what you need on a cold wet night

Very good all round. Reasonable price and quick service

It's new location is amazing, but further away from us but food is worth it

Great hot freshly cooked fish and chips. Good parking.

I've heard good reviews about John Dorys and have had a nice meal before (cod goujons,) but i recently had the chicken kebab - it was overwhelmed with mayonnaise and the chicken was like cooked chicken from the packet.. it tasted okay. I gave it a go again and got the spicy chicken curry on chips "with a kick" ...the kick tasted like peanut butter and wasnt nice, was it meant to be satay?? .....Price was £5.45 on the menu and i was charged £5.46 (lol) not looking the penny back....but meal was unsatisfactory :( Think its safer to stick with the cod goujons in future

Chips can be hit or miss sometimes but majority of the time they are good.

Gluten free frying vat available.

Great fish and chips. Really tasty

Great food, they have there act together.

Top class fish and chip shop , passionate staff and quick service . Proved their motto “fried with passion served with pride”

Ben served me today and the chicken strips where unreal, I also has a curry cheesey chip and the portion size was just enough. This chippy is the nicest I've had yet. I will be back

Good food and good value. Friendly service and welcoming.

The food is excellent and the service is second to none. Portions are very generous

Been before and was good. But this time fish thin and dry, batter burnt and chips hard

A new location serving the same good food

Went in last night for dinner for the family. Fish and chips. The fish was cold. A bacon, cheese fillet burger. No bacon. No cheese. Chips with all meals were rank. No flavour and am odd texture. Asked for salt and vinegar on everything except a sausage supper that was also ordered. Nothing got salt and vinegar EXCEPT the sausage supper that got salt. In fairness the last was my fault as I've noticed previously that the staff pay no attention to whether you want salt and vinegar or not. They proudly advertise that they've won awards for staff training. Lol. The price list advertises two different prices for the same dish. (goujon meal £6.95 & £7.20).Winning awards at UK wide competitions? Not even the best chip shop in Carryduff. ADDENDUM 14/05/2019 After the most insincere apology I've ever read (no-one else has complained...the staff think the food is wonderful...), I did, as offered, email directly in with more details and reasons why I didn't return the food (in short, it was late), as well as going into further details. That was 1 week ago today and, as of this moment, I've had no response. The only explanation I can think of is that they checked the CCTV and realised that I was, actually, telling the truth! Look, I'm not begging for free fish suppers or whatever, what I want is for you to recognise that I am raising genuine issues and that you are putting changes into place to rectify them. Then I can go back to enjoying your food again like I used to.

Poor service at the desk. Chips under cooked and menu is over priced

Won’t be back here in a hurry very bad mannered female staff would kill them to have a smile on there face to me that’s bad management they need retained to deal with the public. Food was dried out both times I went don’t know what was worse the food or the staff.