Based on 462 opinions finded in 2 websites
Based on 462 opinions finded in 2 websites
Opinions
Ordered over £40 of food on 26th March. After waiting for delivery for 2 hours we called the restaurant who said there had been an issue with the driver and it will be with us shortly. We called twice more over the course of the night and were told they still didn't have a driver and were waiting for a courier before finally that they were closing so we wouldn't get our food but the manager would call us. After not hearing anything we emailed again 2 days later for the status of our refund and have had no response. 3 weeks later and every time I call the manager is not there and we have heard nothing from them and the staff can't do anything to help.
Joe . 2023-04-11
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Food is great. Delivery time was not that good but I will order again an hour early.
Braulio . 2023-03-31
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Excellent food; delayed delivery.
Robin . 2023-03-26
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Missing items again! This seems to happen a lot at this restaurant.
Jon . 2023-02-25
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Very disappointed always order from this restaurant but tonight was terrible! Cold food and turned up late have they changed owners I am extremely angry to have paid 38 pounds for this
Jamiesarwat . 2023-02-12
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Very kind delivery person! Wonderful food👌
Aleksandra . 2023-02-10
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Great Food & Service as always!
Chris . 2023-02-05
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Food arrived it was bland and the paneer tikka masala has coconut and it wasn’t mentioned
Krisha . 2023-01-24
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Really poor - arrived cold - received cold chicken and rice dishes. No poppadoms. Bland food for expensive dishes on average £4 more than competitors - not worth it. No apology - no gesture of goodwill after receiving 3 text messages confirming the late delivery. Very poor.
John . 2023-01-04
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Excellent food! The lamb chops were exceptional!
George . 2022-12-31
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We ordered a lamb biryani, chicken kharai bowl and Dehli butter chicken with a portion of plain rice. Firstly the order was packed really poorly and some of the contents of the chicken kharai bowl was all spilled out into the bag when it arrived. The delivery driver notified us of this straight away. It would have been better to pack it in a plastic bowl rather than cardboard which was dented. The food is tasty but unfortunately the butter chicken isn't authentic (although I must say that it is the best Indian takeaway version I have tried thus far in east London and it's still tasty without being overly sweet or tasting like a ready made korma sauce which a lot of them are like). We even called the restaurant ahead of the order to make sure the butter chicken was authentic but unfortunately it didn't meet my expectations. The last time I tried authentic butter chicken was from a small Pakistani restaurant in north west London a few years ago but I've been able to make it at home a few times but nothing compares to true authenticity made by a chef. Portion sizes are great though. Overall it's still a good Indian takeaway I would order from again.
Hannah . 2022-12-29
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What a great place. First time we've used them. Large helpings, tasted great, a charming delivery person.
Jeremy . 2022-12-23
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Plenty of food - authentic flavours You’re not gonna go to bed hungry Nice service - friendly delivery
Sabrina . 2022-12-09
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Food average, arrived very very late and was cold.
Nathan . 2022-11-29
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Tasted amazing! Just what you need for a Friday night x
Beth . 2022-11-25
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The order was due between 9pm and 9.30. I phoned at 9.30 to ask where it was. I was told that due to the rain the driver hadn't arrived. He eventually arrived at 10.05pm. Whilst taking the food, I asked if it was hot and was told "I just picked it from the restaurant " I was staying in a hotel and when I took it to my room the naan was stone cold and moist as it had steamed in the foil packaging, the karahi was lukewarm. I couldn't heat either up and couldn't reorder as it was already so late. If the driver was late the the restaurant should have least reheated the food. So disappointed.
Simah . 2022-11-17
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The food is of excellent quality, little too much oil, little dry chicken, but only a little. I would absolutely recommend this place. The spicy curries here have flavour, which is the sign of a good cook, they know how to apply flavours. Other Indian restaurants often make the mistake of adding too much spice which overpowers everything. Thank you Ruby!
Kai . 2022-10-15
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The service was absolutely fantastic I had my address wrong but the restaurant sorted all out for me ! Thank you
Abdul . 2022-10-09
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No popodoms for an order of that value for one and no wipes or napkins come on guys you can do better than that if you do I will order again 🤔🙂
Martin . 2022-09-17
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Food delivered on time and enjoyable
Paul . 2022-08-24
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Always good food hot too. 5 stars!!
Angela . 2022-08-24
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This is the last time I will order from here. The food is bland and unappetising. The lamb tikka roll is just pieces of plain boiled overcooked lamb wrapped in a bread with a heavily sweet sauce and the "salad" is a few pieces of tiny chopped cucumber and onion. Horrible. I also ordered a chicken somosa chaat but was given vegetarian with hardly any samosa. Ordered the masala chips which were stale and disgusting. Do yourself and favour and avoid wasting money here.
Nirvana . 2022-08-09
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Freshly made, good quality and delicious! Arrived in time, piping hot. Would definitely recommend and would I order again.
Arlene . 2022-07-30
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A lovely meal as always thankyou
Angela . 2022-07-08
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Ordered last night was a bit delayed but that's what happens on a Friday night food was great as always
Tara . 2022-07-02
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Amazing food as always and I tried the added protein option they give for a couple of pounds and I am happy to say they really gave alot more chicken to my curry which was well received😋
Muhshi . 2022-06-21
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Amritsari paneer makhani was not amritsari at all. Everything has a sweetness to it and is not masala-dar
Navjot . 2022-06-13
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Dry naan and chicken was rubbery.
Benjamin . 2022-05-21
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It was my second time eating from Ruby Murray. This food could bring a grown man to his knees for how delicious it is. The flavour was certainly amplified by the fact I hadn’t eaten for an entire day. Will definitely order again!
Anna . 2022-05-19
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Delivery time was set at between 40 minutes and an hour. It actually arrived after 1 hour 20 minutes! The restaurant phoned to say the driver couldn't get a reply and had left the food on the doorstep. They claimed he'd phoned, but he hadn't. Luckily we heard a noise outside and found him on the doorstep, so all was well. Will use this restaurant again as their food is good, but this was frustrating ad it is not the first time the food has been late.
Jacqueline . 2022-05-14
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No food delivered. Really annoying and a waste of an evening
Ian . 2022-05-05
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Delicious as always, just missed the two diet coke :(
Ivan . 2022-05-05
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The food was delayed and came really cold
Alfie . 2022-04-24
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Very disappointed. Lamb chops was cooked too long as dry and hard. The mint sauce was too spicy hot and the prawn puree was soggy, like it was not deep fried and came with no lemon whatsoever. The salad? It was a teaspoon size of chopped bits. Overall regrettable.
Wendy . 2022-04-19
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Amazing food. If I could eat there everyday I would😋
Muhshi . 2022-03-26
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Delicious, professional restaurant with very good Vegan items in it's varied menu. Excellent lassies too. Very good, thank you.
Tab . 2022-03-09
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One of the best Indian takeaways I’ve had. This will definitely be my new go to!
Edi . 2022-03-06
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Utter rubbish. It’s been over an hour and the food has still not arrived. Just repeated delay after delay.
Paul . 2022-02-13
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Best curry house i know of. Good quality and with Vegan options. Lovely food, thank you
Tab . 2022-02-10
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Food said it was delivered, however, it wasn’t. Tried to call the restaurant numerous times but they did not pick up. Absolutely awful!
Saneah . 2022-02-06
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Unfortunately my food was late and cold. Its such a shame as the food from here is really tasty. I really want to put more stars but I can't justify them on this occasion
simon . 2022-01-19
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lovely customer service, nice samosas, however very very bland food.
Nasrin . 2022-01-17
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Lamb chop main, vegetable rice and a milkshake. The lam chops were lovely and juicy with a little bit of crispiness which was perfect. The only criticism i can find is that i would of liked a bit more potato in the vegetable rice however that is a minor issue considering that everything else was lovely. Thanks :)
simon . 2022-01-16
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I've ordered also spoon and fork and I didn't receive them
Paul . 2022-01-12
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Food was lovely and fresh, would order from here again.
ANGE . 2022-01-09
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Our regular place now to order food from! Delicious food, great service and very consistent! Thank you guys again! Happy New Year! =)
Laszlo . 2021-12-31
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The food was for a better word disgusting no taste of curry at all no spices just a sickly sweet taste not worth paying £16 pounds it was worth far less than it was worth avoid like the plague did not taste anything like an authentic curry at all
Talat . 2021-12-26
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Best Indian takeaway! Seriously amazing, you won’t regret ordering from here. Amazing customer service also.
Hannah . 2021-11-28
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Ruby Murray absolutely lovely highly recommend
Lorraine . 2021-11-26
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I didn’t receive my order at all. I tried calling the take away but they didn’t answer.
Shahed . 2021-11-24
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Not a genuine indian curry place, dissapointed.. all the curry have and use same grabi base sauce. Butter chicken was more tomato soupy. Bhuna wasnt a bhuna. Biryani was bland, starters soaked in oil. Just wasnt worth it for price. Wont be returning
Kay . 2021-11-19
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Always fresh and quick delivery. 👍
Maria . 2021-11-17
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Incredible fresh food - amazing traditional chicken tikka. Great service and packaging - 100% would order again
Adam . 2021-11-10
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The food here is so good! I love a curry and i keep coming back to here. Stop scrolling and go for this one.
emma . 2021-11-06
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Amazing food glad i found this place
Lauren . 2021-11-01
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I ordered the Tikka Masala chicken. The delivery was very late and the food was cold. There was only 6 chicken cubes and the rest was soup like sauce. The curry was extremely sweet, it actually tasted like sugar was added. Extremely expensive for 6 cubes of chicken.
Onur . 2021-10-29
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It was fantastic and lovely food xx
Amanda . 2021-10-23
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Amazing food and service! Highly recommended
Sigrid . 2021-10-22
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Would recommend and would order again. Nice food and reasonably priced. You don’t usually the two in the same place!
Lucinda . 2021-09-28
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The best British Indian Restaurant food in the whole square mile. Take it from someone who's tried dozens of restaurants north of the river searching for the best BIR style curry.
Steve . 2021-09-17
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My order is over 1 hour late and I cannot seem to be able to speak to anyone about this
Andrew . 2021-09-09
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tasty food, large portions orderd from here a few times now, no complaints so far
Quincy . 2021-09-08
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Didn’t get my cola! But food amazing as always
Katriona . 2021-09-07
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Delicious and great experience as usual
Sandra . 2021-09-03
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Late delivery, marked as delivered on Just Eat so contacted the restaurant who told me it was just a few minutes way. 30 minutes later still not arrived, phoned again and told just a few more minutes. I raised a concern with them about how cold the food would be having been sent 40 minutes prior, they told me they would replace it if it was. Delivered an hour later than it should have been, very cold and restaurant suddenly no longer answering the phone to resolve the issue. Very disappointing service!
Dean . 2021-09-01
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Food was 30mins late, restaurant didn’t pick up the phone. Chops were hard. Just not great experience.
Haseeb . 2021-08-30
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Excellent food quality and service. 10/10 many Thanks.
Carlos . 2021-08-11
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I was lucky I had brought small spoons for my daughters cereal in the hotel room I don't know how they expected me to eat the chicken korma etc with no cutlery as a guest in a hotel room. That wasn't ideal but the meal was very good thanks 😊
Markas . 2021-08-08
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Late delivery not an issue as busy evening and poor weather. Food was quality and will continue to use .
Paul . 2021-08-07
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I shouldn’t have to wait over an hour for food to be delivered from a local restaurant on a Thursday. Food obviously dumbed down for tourists. I’m from the Midlands and when we ask for Madras we get Madras, not chicken in some tasteless sauce. Bisto has more spice.
Dale . 2021-08-06
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Thanks guys. Delicious as usual
Sandra . 2021-07-31
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Missing food, rude staff, wouldn’t bother with them
Kenny . 2021-07-30
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Very rude driver. Unacceptable service. Absolutely ridiculous behavior.
Priyanka . 2021-07-27
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Delivery guy got in my building without buzzing me, I was not ready and my cat ran out.
Chris . 2021-07-18
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can stop searching for a good India now I've found this one.
Donna . 2021-07-16
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The worst curries ever. Ordered korma prawns and chicken tikka masala . But over saturated with coconut, tasted nothing like cashew and tikka respectively . Tikka Marsala is a nation dish how can you get it so wrong?! And the korma was so liquid . Reviews that speak so highly of this restaurant just don’t know what Indian tastes like
j . 2021-06-19
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First time ordered from here after seeing the reviews and it didn’t disappoint. Everything we had was delicious. We ordered, lamb biriyani, chicken tikka, the mixed grill, garlic naans, chicken tikka masala & garlic and peshwari naans.. everything was 👌👌👌 We will be ordering again.
Ruhie . 2021-06-16
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Ordered this for the 2nd time as the 1st was very good. Food on both occasions arrived hot and was very tasty. Will become our regular now!
Alex . 2021-05-30
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Terrible delivery time. Really disappointing. Our food arrived over 30 minutes late and was stone cold
Emma . 2021-05-23
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Tasty food delivered on time and always good quality
Peter . 2021-05-21
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Best curry house we've tried in this area. The punjabi samosas are banging! Every dish has its own unique flavour. Reminds me of dishoom but half the price.
emma . 2021-05-15
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Amazing food, loved the biryani
Daniel . 2021-05-09
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Amazing! Full of flavour, delivery was on time! Not a bad word to say.
Aimee . 2021-05-08
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Always a great curry! My favourite curry house by far
katriona . 2021-05-02
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Changed delivery time 3 times only altered that food was on the way when I called them. Delivery driver admitted he had attended other stops before he attended us. Food was warm not hot by the time it arrived. I declined the food and the restaurant cancelled the order as I sent it back. Person on the phone accused me of not knowing London, not understanding how food works and not knowing how traffic worked. When challenged with the information the delivery driver had given he was more challenging.Given other reviews this is not an isolated incident.
Debbie . 2021-04-15
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Food was alright, but would have preferred to have more substance to the sauce for the Lamb Madras curry. Everything else was great as to be expected from a curry house service.
Lalit . 2021-04-15
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Thank you great service and lovely tasty food. Polite driver thank you
A . 2021-04-04
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Food arrived nicely packed and prepared. Was delicious 😋
Margo . 2021-03-27
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By far one of the best Indian restaurants I have ever tried. The food is always delicious, the portions are great and the delivery/service is exceptional!
Sheri . 2021-03-26
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Try the homemade Punjabi Samosas they are incredible! Wish I had ordered a couple more 👌
Harry . 2021-03-21
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The food wasn't that good. The chicken biryani didn't taste that nice. The vegetable source was nice but the garlic chilli lamb tikka wasn't nice either. I will try some more food from this place next time. But I didn't like it.
Nazma . 2021-03-18
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Best Indian food I’ve had in a long time, will definitely be ordering again.
julia . 2021-03-07
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My food was 2 hours late . Then when it came it came it was cold and tasted really bad . I got a chicken madras and it had no spice . And they forgot my stater . Waste takeaway I’ve ever had
Frankie . 2021-03-04
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Food arrived 70 mins late and was cold
Simon . 2021-03-03
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Love this friendly place, food is fab
Diane . 2021-02-28
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It was a little bland for my liking but tasted okay
Jules . 2021-02-28
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Good food, rogan josh and jalfrezi were very tasty
Tara . 2021-02-27
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This food is the best + one of my 2 favourite lockdown experiences. Nice one guyz +glz
Anthony . 2021-02-23
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Fantastic, as always, thank you!
Tamara . 2021-02-19
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Meat was very chewy and samosas were nice But main meal was bad
Samuel . 2021-02-16
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