Based on 532 opinions finded in 3 websites
Based on 532 opinions finded in 3 websites
Nº 401 in 1033 in Croydon
Opinions
Fantastic restaurant to eat, food is amazing staff are polite helpful and always on hand. Fabulous location
Mafalda Anselmo . 2024-12-29
MORE AT Google
My favourite Chinese takeaway and restaurant! Lovely food and staff! Atmosphere is great. Never disappoints.
Pamela Prosper . 2024-12-09
MORE AT Google
#####DO NOT EAT HERE##### Spend £52 on a takeaway and not 1 but 4 hairs in our chicken curry. Had to chuck all of the food away as it made us feel sick. Obviously a lack of hygiene there. We called up expecting to be offered a refund. Only to be met with a rude person only offering another chicken curry as a solution, which we quickly declined. Real shame as the food has been good there over the years but has gone down hill. STAY AWAY. Since me leaving this review the royal garden has responded and just to make it clear you was not professional in how you dealt with the issue of hairs found in my food. At no point was a refund offered only a replacement dish which after feeling physically sick when seeing the four hairs in curry I obviously declined and ALL the food went in the bin ! Your response to my honest review is very disappointing and anyone can tell there is clearly a lack of hygiene on your premises and the way you deal with complaints needs seriously looking at. If you wish to discuss this further with me you have my contact details please do.
Matthew ward . 2024-12-07
MORE AT Google
Had a take out. Im in shock. The portions are rediculously small. Chips were like cardboard. The prawn fried rice (although a decent size) contained 4 prawns. I won't be ordering from here again.
Ris AR . 2024-12-07
MORE AT Google
Another excellent meal - thank you.
Martin . 2024-11-30
MORE AT Just Eat
Good quality as always. The cucumber and spring onions were missing from the C/A duck but we had some at home so not an issue
Paul . 2024-11-24
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The food arrived so quickly. It said it would be at least an hour, but it arrived in less than 45 minutes. The food was also delicious! Amazing vegetarian options for me and my partner!
Charlotte . 2024-10-19
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Good food as always from there.
Geraldine . 2024-10-06
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Lovely food, very quick delivery
Daniella . 2024-10-06
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Always very happy with the my orders, great food 👌🏼🙌🏼
Lassalete . 2024-10-06
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Delicious as always. 5* every time.
Melissa . 2024-10-03
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lovely food. very quick delivery
Jane . 2024-09-30
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Soooo disappointed with our meal tonight. Use the restaurant regularly and so happy to recommend to family we had round this evening for our first take away tonight. Food arrived late and barely warm, nothing like the quality we’ve come to expect in the restaurant. Crispy chilli beef was tasteless, king prawn balls unrecognisable. Not worth the £125 we spent, it will be our last take away from here.
stephanie . 2024-09-20
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Our search for a good local Chinese restaurant scored another hit this evening at the Royal Garden at the top of Shirley Hills. The food was delicious and the service excellent. Can highly recommend the duck. Fantastic. We'll be back.
Peter Hayes . 2024-09-13
MORE AT Google
The best takeaway! Food is scrummy, service with a smile!
keith . 2024-09-11
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Fantastic hospitality. Most of the dishes we had here were phenomenal. And the whole experience was truly amazing.
Mary W . 2024-09-09
MORE AT Google
Had a lovely dinner there on Sunday. Food was fantastic. I’ve been vegan for a few years now and this place has the best vegan selection I have seen in a Chinese restaurant. The vegan sweet and sour mock chicken and Peking duck was a highlight. My wife non vegan and children also had meat dishes and loved the food. Will 100% be going back.
kevin siu . 2024-07-31
MORE AT Google
I have been to this restaurant several times, and the quality of food is amazing, they have never dropped their standard. The staff are lovely, and the atmosphere is so relaxing. It's one of those restaurants that you never want to leave! A really great experience.
Andrea Smith . 2024-07-27
MORE AT Google
staff polite - food hot, fresh and delicious.
Karen . 2024-07-27
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Great food as always. Please remember to mark the soya c&s soup as it is very difficult to tell from the meat version (we ordered one of each). Many thanks.
Paul . 2024-07-14
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Excellent Chinese food at a fair price. Definitely go again
Liz Stewardson . 2024-07-14
MORE AT Google
We had a lovely time with nice food. The crispy aromatic duck was shredded at the table. I’ve also been here multiple times for lunch, and a walk in the surrounding countryside.
A S . 2024-07-14
MORE AT Google
Lovely food, as always. Thank you.
Martin . 2024-07-05
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Had dinner with a mate, it was fantastic, food service, etc, maybe a tiny bit pricey but no issues with parking and it bright and clean, the location in the hills at Shirley is always good to walk of the excess food or have a drink in the garden, highly recommend for everything from a business to a family get together, any left you get the option for a takeaway box. Overall I highly recommend this restaurant
Jason Holyoake . 2024-06-29
MORE AT Google
Having been to the restaurant many times over the years, I would suggest they get in touch with Gordon Ramsey, because the food was horrendous. Standards have slipped so bad. But went back tonight and was very impressed. The food was very good and service was good. This place is back where it was when Lawrence and Lin, ran the place.
Terence Figgess . 2024-06-13
MORE AT Google
Was our favourite Chinese restaurant until we were moved off our reserved table so that a walk in of 15 people could sit together. We were moved to a table for 2 and expected to squash 4 people on it. We were told there were no other tables as they were reserved, but what about our reservation? Also the restaurant appeared empty. Regular custom obviously means nothing compared to quantity. We will never return.
Gemma Hinton . 2024-05-26
MORE AT Google
Very nice and recommended. Food was still hot and the duck was delicious.
Carolyn . 2024-05-18
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Won tons were overcooked tonight. Normally my favourite items but disappointed this evening.
Jason . 2024-05-18
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Very friendly staff, great service.
Yvette Mathurin . 2024-03-24
MORE AT Google
The menu is a little more pricy (or at least the rice is) but it’s also finer quality food than your standard Chinese. I think the atmosphere is great too : good balance of fun and sophisticated
Kyrill Potapov . 2024-03-16
MORE AT Google
I always order from this restaurant but I don't know what happened this time as nothing was good, everything tasteless, the food seemed to be reheated several times, the rice looked more like mashed rice, I think they changed the chef so sure we will not order from here again
Bianca . 2024-02-22
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Very happy with my order, food very tasty and delicious 👌🏼
Lassalete . 2024-02-17
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Lovely location, you can enjoy the sunset at a beautiful platform of Adbington Hill, then head back for the Chinese food. It is a flat road just 3-minute comfortable walk outside the place. Sunset before meal, and star gaze afterwards. We had Cantonese style roasted duck, Cantonese style tofu and salt and pepper chicken. Taste is modified to suit the local appetite so it is not most authentic Chinese style. We had a jasmine tea to balance the deep-fried food. White rice just like many Chinese restaurant here, was slightly expensive (more than 5 pounds) so we did not order any. The hut is a spacious and beautiful space, like a venue for wedding. White table cloth with roses on table. Ended the night with their complementary white chocolate. Had an enjoyable evening. There are many parking spaces outside the restaurant. No worries about parking.
KS Leung . 2024-02-13
MORE AT Google
The food is great but I’m a bit fed up with something always missing and not getting the refund for it it’s happened last 2 times I’ve ordered from them lately…
kim . 2024-02-11
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The best takeaway we had in a long time
Helen . 2024-01-27
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The resturant is located off the main road into a pitch black dark side road within a woods. There is an led sign on the main road to tell you the resturant is there, otherwise you won't see it. There are no warnings that if you are not travelling by vehicle and instead are walking up the pathway that there are no lights. This is very dangerous for customers. Solar power lights and tree lights could at least be provided along the walk path and a sign at the end of the road to alert safety if you're walking up the pathway. They need to suggest to the street council to provide street lights, as a woman travelling in pitch black darkness to a resturant with 5 minutes walk up an unexpected side road with no lights, other than the light from a phone, creates a terrible experience from the beginning. Even driving through the pathway is also dangerous for drivers, it's like a setting out of a horror film. As a foodie, the food wasn't great, considering the prices being charged. The prices weren't high but the quality in my dish was less then what I'd expect in a local takeaway. This isn't the quality standard I'm used to if I'm going out to eat. The quality was absent like the atmosphere and also, lacked in good quality of natural flavoured ingredients. The pineapple in my dish tasted as if it was from a can. The sweet and sour side sauce tasted highly acidic. Vegetarian options are decent. If you like tofu then there's plenty options. The atmosphere and the deco had a mixture of identities, there is no distinction of who the audience is catered to. The staff tend to awkwardly stare for a while with no reason why, between walking in, before taking orders, and after taking orders, this made me feel uncomfortable. Towards the end the hosting became better. The venue as a whole, including the outside garden, is probably aesthetically pleasing in the summer. However, it's a venue I wouldn't be coming back, due to the reasons listed above.
Christina . 2024-01-26
MORE AT Google
The food was okay, but nothing special. the spring rolls were incredibly oily.
Alan . 2024-01-20
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Unfortunately the food didn’t taste great. Not the real authentic Chinese flavour
Aba . 2024-01-19
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Great food as always, delivered on time
Jon . 2023-12-31
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Delivery man really polite. The food was barely warm, certainly not hot. Had to be re-heated. The chicken in the sweet and sour chicken balls was so tough and dried up, not edible. The Quarter Aromatic Duck was a very small portion. If that was a Quarter it must have been a VERY small duck. Barely enough to make 3 SMALL wraps, certainly not the size a Quarter portion should be. The 'Special Fried Rice' nothing 'special' about it. Mostly rice, very little of the other ingredients, prawns etc. Tasteless. Sorry, I don't like to leave negative reviews but that is the honest truth. Certainly NOT worth the £65.20 we spent. Disappointing
Rachel . 2023-12-21
MORE AT Just Eat
exceptional. we order here all of the time. best in Croydon 💪
Antony . 2023-12-08
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Ordered it 2 hours in advance to arrive at 7:30pm, called the restaurant at 7:50pm to discover that the driver hadn’t even left yet. Food is always delicious but the delivery times are abysmal. Had previous experiences of them not delivering on time, standard delivery times on the app showing 60+ mins but then adding 30min more on with “updated times” once you have already placed the order and are stuck waiti. Will try eating in the restaurant next time but delivery just isn’t an option anymore.
Gemma . 2023-11-24
MORE AT Just Eat
60 minutes on top of the hour originally said. Food turned up stone cold and straight in the bin. Restaurant said they would give a refund that night. Waited 3 days to be told it’s just eat to refund. Just eat sent a £5 voucher. I’m now having to chase just eat instead of them refunding the money. SHAMBLES
Matt . 2023-11-20
MORE AT Just Eat
Celebrated my Dad's 70th birthday here last night, with 20 of us including kids & a baby. Nothing was too much trouble, the service was impeccable and food delicious. They even gave us a separate table to display his birthday cake and balloon bouquets. Thank you so much for making my Dad's evening feel so special!
Emily Jayne . 2023-11-17
MORE AT Google
Best Chinese restaurant and food in Croydon - by far!
Antony . 2023-11-06
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Food arrived very late and was only luke warm - not surprised about that as we rang the restaurant and was told it was out for delivery and would be another 15 minutes.
Chris . 2023-10-05
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I love this restaurant! Especially the staff! The server Elise on fridays is awesome and gorgeous!! Is she single?
Augna Sooter . 2023-09-28
MORE AT Google
We often walk in the area and have always felt unwelcome here. We've come by twice and each time we've ordered 2 drinks, usually a starter and we sit outside with our dog. On one occasion a woman behind the bar rudely stopped me from going to the toilet and then another member of staff apologised on her behalf and said I could go. Some of the staff in there seem quite irritated that people would come for just a drink and sit outside. There's a new cafe next door with the friendliest man! He's lovely. Gives off a very different energy to the staff in the restaurant. Additionally, the restaurant feels totally out of place for its location. The aesthetic is confusing, high class Chinese restaurant on the inside but with plastic tables on the outside? All in the middle of a trail area It's generally felt uninviting so we won't return, but we'd happily go to the cafe that's and is attached.
Anj B . 2023-09-23
MORE AT Google
Lovely food, delivered super early, vegetarian options excellent !!
Alessandra . 2023-09-23
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Food was okay I need to start cooking from fresh definitely was not fresh
michelle . 2023-09-22
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The meal was completely awful really warm ordered soft shell crab one arrived at £9.20 and it taste better. Food was not hot food was not fresh. Ordered the meal at 5:30 and it was at my house by 545. It was awful considering I spent £45 had to complain, because it was so bad getting to the point where I won’t order from them anymore. Everything was just reheated.
michelle . 2023-09-22
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Excellent food and amazing service. We do not order Chinese from any other restaurant. Best Chinese food in Croydon
Antony . 2023-09-20
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Very nice place and tasty food at reasonable prices. There is ample car parking spaces with relaxed atmosphere. The location is ideal Shirley/ Addington Hills Can sit outside with a dog. For lunchtime they are only open on Fridays and weekends.
Kaushik . 2023-09-15
MORE AT Google
The best Chinese food Nice place Friendly staff
Patrycja Mania . 2023-09-04
MORE AT Google
Always great quality. Best veggie menu in town
Paul . 2023-09-03
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Ordered from here multiple times and it’s consistently good. Always delivered with a smile, never had a reason to complain!
Carl . 2023-08-30
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Food is always delicious. Good portions and a vast menu. They have their own delivery person so usually on time if not early! Highly recommend
Julie . 2023-08-25
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Although we 3 enjoyed the very nice food (Canton set meal) I think that there is something about the service and atmosphere which leaves room for improvement. Three Tsing Tao beers served up warm (with the excuse that they had come out of the 'wrong' part of the fridge, when a neighbouring table got splendidly chilled beers) and a bottle of warm still water. Capped off by what seems like a 13% service charge added to the bill! Inflation really is rearing its ugly head everywhere!! A bit cheeky if you ask me as the prices are not that cheap!
ROY DIXON . 2023-08-18
MORE AT Google
Surprisingly wholesome food for a takeaway! The veg Singapore rice was especially great. Portions were generous and delivery was friendly and quick- everything arrived nice and hot. Thank you :)
peter . 2023-08-15
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I got all items asked for, the driver was nice and shared a joke regarding the weather and once I’d opened the order I enjoyed the flavours and texture. It was delicious.
Rashaan . 2023-08-02
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Really tasty and great veggie options!
Charlotte . 2023-07-31
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Delivery,Food & service excellent best Chinese about, Restaurant is even better!
Kim . 2023-07-30
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The food from here is always amazing, we found our new favourite local takeaway. They bring the food so quick and everything was piping hot and delicious
Xanthea . 2023-07-30
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Lovely and very tasty, will order again and recommend it 👌🏼
Lassalete . 2023-07-27
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i am apaulled by their service, called to confirm order and was rudly hang up on
Amalinaa ꨄ . 2023-07-24
MORE AT Google
Picked up a takeaway from here yesterday . not been here for many years . great food , tasty and fresh will be back here again .
shaun Fegan . 2023-07-18
MORE AT Google
Usually an exceptional Chinese but last nights food was awful kung po pork was bone dry and a struggle to eat. Crispy chilli beef was the worst we’ve ever had and the duck didn’t travel well either. Might return but will be a while
James . 2023-07-18
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Arrived on time and nice and hot and ready to eat.
Philip . 2023-07-12
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Order arrived late and luke warm. Food was nice.
Philip . 2023-07-06
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Amazing!! So fresh! Really improved!
Thomas . 2023-07-05
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Really good food, lovely setting and really nice staff. So nice that it's in the woods.
Lynn Sturgess . 2023-07-02
MORE AT Google
Always excellent food and prompt delivery - highly recommended
Stuart . 2023-06-27
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Arrived nice and hot and ready to eat. No complaints.
Philip . 2023-06-21
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Malaysian lamb curry was very good as some other reviewer has said - though a bit small for £10. Chicken satay was dry and tasteless but the rest was pretty good.
Tony . 2023-06-17
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I really like the food from here. As a veggie or vegan they have a wide variety of choice with plenty of different vegetables and they don't just bulk up on the cheapest so plenty of flavour and not overcooked either. Wouldn't use another Chinese restaurant in the area now.
Tracie . 2023-06-17
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Very very pricey now and have had a couple of problems with unusual stuff being found in the food. I do not feel the same about this restaurant as I did three years ago unfortunately. I can’t confidently recommend but on a good day the food is tasty.
Elizabeth Lowe . 2023-06-11
MORE AT Google
Brilliant food , tasty , on time
Jake . 2023-06-02
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Great food, piping hot and delivered early. What’s not to love? 😀
Arron . 2023-06-01
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My order was incorrect I ordered prawns in black bean which did not come with order which was very disappointing
Marie . 2023-06-01
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Quick delivery, nice and hot and ready to eat.
Philip . 2023-05-27
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We had just intended to go for a walk in Addington Hills for the first time ever and did not expect to find a Chinese restaurant in the middle of the park! The whole experience was hands down the nicest Chinese experience we've ever had, waiting staff were charming and especially Anthony, in particular, deserves a special mention for his positive and friendly energy. Will definitely be back!
MrBABBOCH . 2023-05-15
MORE AT Google
Malaysian lamb curry was awesome. I had just had some in the restaurant and wanted to share it with friends.
Helen . 2023-05-14
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Excellent service from start to finish.
Philip . 2023-05-04
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Didn’t even supply sweet and sour sauce with the chicken balls. Food portions small and cold. Not the best
Fiona . 2023-05-01
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If I could rate this a zero I would. The customer service is so bad. The blond lady was so disrespectful and tried to question my upbringing when I tried to take my receipt and dissed my parents. I feel like she disrespected me because I was young and she claimed that she had already had a hard time today. The food was mid, the drinks were stale. 0/10 experience would not recommend to my worst enemy. Go at your own risk
Michela Jaiyeola . 2023-04-30
MORE AT Google
Great service. Also the food is exceptional each time. The meat is always tender and melting in your mouth.
Benjamin Schmauss . 2023-04-30
MORE AT Google
Great food. Missed an item. No big deal.
Robert . 2023-04-28
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Great cocktails. Food was lovely and staff very welcoming
Dani K . 2023-04-11
MORE AT Google
stone cold late expensive food. 1st time i used. never again
keith knight . 2023-04-09
MORE AT Google
Took a group of six. Had a great time as food was good and so was the ambience.
Nathaniel Asafo-Agyei . 2023-04-08
MORE AT Google
Had a great experience. Went on a Sunday evening. Food was a good standard, portions slightly smaller than other places but still reasonably priced. Staff were fantastic - all pleasant and attentive.
Anthony T . 2023-04-03
MORE AT Google
Had to wait over 2 hours for the order when originally was 35-40 minutes. Try phoning the restaurant to find out where it was and phone must of been as attempted over 100 times. Food was stone cold.
Craig . 2023-03-25
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Lovely meal, great service, will come again
Michael Cunningham . 2023-03-20
MORE AT Google
Always fantastic food with a quality service, thank you.
Guy . 2023-03-11
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Another wonderful meal and excellent service, as always - thank you.
Martin . 2023-03-10
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Food was delicious as always. Definitely the best Chinese food in Croydon.
Sandra . 2023-03-02
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Always fabulous food and service, thank you.
Guy . 2023-02-27
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Excellent service, fantastic flavours and arrived hot 🔥 🥵 😍 😎
Robert . 2023-02-19
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Took over 2 hours for my food to come and it was cold
joseph minney . 2023-02-18
MORE AT Google
Had a delivery not the best food cold and greasy wouldn't use again☹️
Karen Fowler . 2023-02-18
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I ordered 2 doner kebabs on Uber eats but didn't receive my food. I called the place after 2 hours of waiting but was not given a proper response. They tried lying to me multiple times but got proven wrong each time. Terrible customer service. DO NOT ORDER FROM HERE.