Based on 445 opinions finded in 1 websites
Based on 445 opinions finded in 1 websites
Nº 366 in 882 in Kingston upon Hull, City of
Opinions
What a difference since last time we visited. So much cleaner and such a warm welcome. It goes to show what can be done when someone actually cares about their pub. We didn't eat so can't comment on that but the dishes we seen looked lovely.
Paul Sutherland . 2024-11-18
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Never planned on coming here but so glad we have. The food is absolutely fabulous. Cooked really well and it was very hot when it was brought to the table. I would recommend the food here all day long. I have just had the mixed grill and my partner has had the festive burger. Nothing was left on our plates. Will definitely come here again.
Wayne Fuller . 2024-11-17
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Popped in for a Sunday lunchtime drink and a meal. Had a mixed grill, and a festive burger as its now November. What a treat, lovely food, hot and filling. Not what I went in for, but turned out to be a great meal. So finished with the sherry trifle cheesecake. I will definitely have this again. It should be a dessert on masterchef. Most enjoyable. Thanks Marstons.
Wendy Lee . 2024-11-17
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First time having a meal here it was quiet, but the food was well cooked and hot didn’t have to wait long and the service was good will. Go again
Pamela Smith . 2024-11-05
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Always a nice evening at Charter House. Staff are really friendly.
B Hepworth . 2024-10-20
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Great place 2 meet n beer as always fantastic!x n staff brilliant 2
Colin Pattrick . 2024-10-06
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Went for tea the other night with the grandkids, wasn’t waiting very long for some very nice food. Great experience, thank you
Shirley Lydiat . 2024-09-30
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Pre booked a table for 8 for a birthday. Arrived at 5.30pm then ordered our food by 6pm. By 7.15 a few tables started to recieve food but sent it back because it was cold. We were told we were next. We waited another half an hour. So by 7.45 our food started to arrive. Most of the food was OK but one of us got the fish and chips and the fish was hard and over cooked. I received a piece of beef that was supposed to be a medium rare steak. It was over cooked and very tough. I sent mine back and waited again until after 8pm. Again sent another piece of steak that was medium this time but still tough as the first. We didn't order any desserts and left feeling very disappointed.
asher sorfleet . 2024-09-29
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Excellent food and warm friendly staff. Had a Great Wednesday afternoon for the social club with lots of games food and dancing. Great Atmosphere xxx Meeshia x
Meeshia Sims . 2024-09-27
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Great pub bery friendly bar staff
Ian Rispin . 2024-09-22
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Not been in this pub since I left Wilberforce college in 2002 so thought we would pop in for old times sake and I have to say it was fantastic, friendly staff, food was very good it was a bit quiet but was a great visit.
GAVINHR . 2024-09-20
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Great place to pop I and quench that thirst..
John Mclean . 2024-08-13
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incredible food the steak was perfect beautiful atmosphere nice sanatised areas since theres new ownership you can really see the improvments made
leo phillips . 2024-07-04
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The food is disgusting! Worst experience I have had for a meal. I would recommend going to Apollo or Four In Hand, the pints are so expensive too. Would not recommend. Wish I could put no stars.
Janet . 2024-06-22
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First time. Will be back. Great atmosphere and service
Karen Badger . 2024-06-01
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Lovely atmosphere, staff are ama,ing and food is gorgeous
Emily shay . 2024-05-17
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New landlord and landlady. Went for speed quizung tonight! It waa fab!! Had a really good night!
Nicoke Todd . 2024-05-04
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My boyfriend ans I came to Royal Charter for our Valentines Day dinner. Service was prompt with some of the friendliest staff I have had the pleasure of meeting. The food was wonderful too, with my boyfriend having the mixed grill and myself the steak and ale pie. Thankyou to Eoyal Charter for making my first proper Valentines Day a day to remember.
Duncan Bhaltair Eanraig Wilson . 2024-02-14
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Ultimate burger . Well the name says everything you need to know . Delicious.wife and daughter had curry and cheeseburgers all top class . Really full but had to try the Banoffee cheesecake . Didn’t disappoint . Would high recommend a visit
John Allen . 2024-02-09
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Friendly staff Decent food Good portions
Andrew Batty . 2024-01-22
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The pub had a great atmosphere and looked very nice. Unfortunately, I had limited drink options as John Smith's was unavailable. However, apart from that, I had a relaxed and enjoyable time at the pub, and there was an interesting history of Hull that added to the visit.
Cal . 2023-12-26
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Just been to this pub for Tea . I’m an awkward person for eating best of times but I asked for a mixed grill but didn’t have the meat available . Alternatively they did it another way just to please me .They couldn’t have done anymore for me . The Bar staff was excellent and the pub is very cosy 👌👌. Recommend 100%
David Allen . 2023-11-29
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What a lovely friendly pub. The staff were very happy to accommodate us. The food was lovely and a great atmosphere. Will definitely be back. TERRIE LAMB
Theresa Lamb . 2023-11-22
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Great food and service. Was very quiet when we went in. TV on but seemed to lack an atmosphere but I will go back
Carol Farrar . 2023-11-21
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Had a lovely dinner here, the bar staff was very friendly, there is also a big outdoor space. The food I had was good and came freshly prepared, shout-out to Gill on the bar who was very nice, will definitely be coming again soon
Damian R . 2023-11-09
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Brilliant customer service, excellent food what more could you ask for
Ellis Wainman . 2023-11-09
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The pub Opened around 1999 the 700th anniversary of Hull receiving it's royal charter from King Edward l, from which it takes its name. On the edge of the Westerngales housing estate this nice two roomed pub offers a good range of pub food. Sadly no real ale on the hand pumps in the bar. The bar has darts and pool, and is also dog friendly in the bar. A nice cosy pub with friendly staff, loads of parking.
Andrew Nell . 2023-10-21
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Great food and great service good pint i reminded this pub for a food and beer you won't be disappointed
Mark Carver . 2023-09-19
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Went for a drink after a friends christening. Lovely atmosphere, and child friendly with a play ground in the garden. Lovely place 😁
Lee Lee . 2023-09-08
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Took my family in for some lunch. Went to order food at the bar to be told I would have to wait untill a group of 15+ people got their food first.. They hadn't even ordered yet!!! When I asked how long the women said ' as long as it takes'. Not very welcoming and won't be coming in the future. We left and went to the apollo where we was greeted by friendly staff. A far better experience!
Gemma Bennett . 2023-08-29
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Avoid like the plague....poor management. Lazy management
Mark Pearson . 2023-07-21
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We enjoyed a lovely meal that arrived quickly. The staff are very friendly and welcoming. Can't wait to return.
Donna Beacher . 2023-07-07
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Had a great day here today watching the Rugby and football. Such a welcoming family atmosphere and the staff are so down to earth and made our day that little bit extra special. Thank you! Will be returning for sure!
Neil Gatman . 2023-06-03
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Good deals but they need a new dishwasher, 6 dirty glasses In a row! Luckely we had the bottles
Garry Townhill . 2023-05-29
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Very tatty, dusty pub, sticky tables, took ages to get served (no fault of the bar staff as she was alone trying to serve two bars) very poor
Dave McKee . 2023-05-28
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The staff were so lovely and welcoming and they were really helpful and kind ❤️ It Made our last family day out with my dad that so much more special, we can't thank u guys enough for what u did for us all 😊 It has Wheelchair access, Was great for my kids to, to go some were to play. And the food was amazing.
Maz P . 2023-05-18
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First time coming in the royal charter and what can I say, such a warm welcoming lovely pub! Food is lovely and well priced! Very interactive with my children , the staff are the best staff Iv ever come across defo need a pay rise!
Cally Oaten . 2023-05-13
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Great friendly staff, lovely food and great value for money. X
Hunter Roach . 2023-05-13
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Super dog friendly pub! We took our cocker spaniel in for a couple of pints as we read on Google maps it was dog friendly and couldn’t of been made more welcome! ☺️🤗 We was brought water and toys for Louie and they also have a selection of dog treats in the bar area! Thank you so much, we will be back.
Ky Western . 2023-04-26
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HI we all had a grand time hear on bank holiday. Thanks to all the staff involved on the day. Will defo return again..cheers. 🍻
Hi its me Picko . 2023-04-21
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Had a lovely day today for a family meal. Great atmosphere all round, the food was reasonably priced, very enjoyable and the kids all had fun. Will be returning for sure 👍
Maisie Carver . 2023-04-11
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It's just one of those places. Don't stand near the jukebox.
Sean Till . 2023-04-05
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Went on Saturday with family and ordered mixed grills and lasagne and the young one had a cheeseburger,everything was cooked as ordered, service from the ladies was spot on will definitely be going back 👌 🙂
Carl Jenkinson . 2023-04-03
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Great food, decent prices, friendly staff, definitely give it a try.
Kieran White . 2023-04-01
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Friendly workmen's pub. Food ok, edible, not upto the standard of other local pubs food tbh. Place Needs refurbishing.
Sue Flintoft . 2023-03-12
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This is such a lovely family friendly pub nothing is ever to much trouble for the staff We had a party there as it was a special wedding anniversary 40 years and they made it so lovely for us cannot recommend this pub anuf
Keith Hagger . 2023-02-12
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Ok but bit expensive for drinks
Darren Wiles . 2023-02-04
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It's a decent local pub which serves decent food and the outdoor seating in summer is lovely
Allen Longley . 2023-01-05
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Lovely place for food and drink xx
Tanya Gardner . 2022-12-29
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Food and drinks good staff friendly , sign off there times I was cold .but would Go back
philip Hirons . 2022-11-20
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Nice food friendly staff good atmosphere
Paul Rose . 2022-11-12
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Had an amazing experience. Lovely food and lovely service. Staff are so friendly.
Kerry Danby . 2022-10-27
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Not a bad pub. Great if you have kids as they have an outdoor play area. Not great for sport as they have a few TVs all located in terrible spots in the pub
Simon Langdale . 2022-10-24
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Friendly staff, always welcoming ******
keira davis . 2022-10-13
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Ordered tika masala and 8oz gammon.both arrived within approximately 20 minutes.Both very nice and piping hot. Staff very friendly and accommodating. Thank you for a very good experience.
Tony Lillford . 2022-10-09
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Table dirty your arms stuck to it was there two hours never saw any body clean table at all
Theresa Lowden . 2022-10-08
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First time here, had amazing food. The staff are so helpful and friendly Would thoroughly recommend
Andi Bennett . 2022-10-06
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We come in every weekend the staff make you feel at home the food is lovely
Lisa Wardale . 2022-10-06
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Staff where slow to serve us and talked amongst themselves. Would avoid
Wedge Kay . 2022-10-04
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We reserve a table for Sunday lunch for the family of 13, the service was impeccable and very friendly staff the starters & the main were excellent,good quality and very reasonable priced,the children also ate everything and that's a challenge and a half 😀
Allan Featherstone . 2022-09-29
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Staff are very polite and welcoming , food is beautiful
Melanie Underwood . 2022-08-28
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Very friendly staff. We were made to feel welcome. Food, including light bites and veggie options was well prepared and presented. Nice place - will visit again.
Paul Husken . 2022-08-19
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Didn't have what I wanted but was very busy
shirley howman . 2022-08-04
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Excellent service and friendly atmosphere. Top landlady all sky sports and BT sports. Awesome beer garden with playing area for kids.
Chris Smith . 2022-08-01
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Love it in royal charter menu OK but could do more vegan and vegetarian option
catherine barlow . 2022-07-27
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First time going friend took me for a birthday meal we was both very impressed with the food and how friendly the staff where
Paul Mcevoy . 2022-07-19
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Great pub and always excellent food
Michael Davies . 2022-07-12
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Just ok, food was average place was very quiet it was a week day lunch though. Had our food not once did anyone come over to do a check back on food. We had finished and our plates were still on the table 40 mins later. When lady came to collect our plates didn't say a word. Customer service is so important these days but unfortunately it didn't exist in the Royal Charter today:(
Paula . 2022-06-29
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Its was great day in there i love that pub
David Hardy . 2022-06-22
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Great place fast service polite friendly staff also lovely food
carol Leds . 2022-05-30
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Got a stake that was supposed to be medium rare but came well done. Was like chewing an old boot.
Lewy Gowie (Lewy) . 2022-05-20
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lovely friendly pub, reasonable prices, nice outside seating area, great fir families
Pam . 2022-04-21
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Lovely food and always busy. Great atmosphere and lovely friendly staff.
Nikita . 2022-04-16
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Excellent staff always a pleasure to go inches pub
Jon Dawson . 2022-04-08
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So friendly and helpful, lovely place
Julie Watson . 2022-03-24
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Good pub and nice atmosphere & meals very reasonable, will use this place again
Michael [Mike] J McKenzie . 2022-03-19
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Staff very friendly and accommodating to our allergies and particularly my son who has autism.
Amanda Crisp . 2022-03-01
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What a lovely welcoming pub with good food. My husband and I have twice visited The Royal Charter before visiting someone in the home opposite. We travel up from North London and it so nice to feel comfortable when walking into a pub where you are not a local and even remembered from the last visit. Thank you So much
Barbara Laban . 2022-02-28
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Friendly staff.Chepa prices on food but wasn't the best tasting.
Sarah S . 2022-02-27
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Surely a menu upgrade🤦♂️🤦♂️🤦♂️
Ryan Cousins . 2022-02-24
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We visited as a table of 16 with only a couple of hours warning and the staff were very friendly and welcoming. We all enjoyed our meals and will definitely be returning.
Kimberley Rowe . 2022-02-20
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Reasonable priced, good service and choice of menu
Sandra Milner . 2022-02-12
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Absolutely love this family friendly pub fab staff and fab atmosphere
Catherine Woods . 2022-02-09
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Lasagne not bad but garlic bread was burnt round the edges. Service quite slow and wasn't even busy.
Carol Tuffin . 2022-02-05
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Quite a cosy, friendly pub. I felt quite comfortable even though I was a stranger. I was in the bar so can't comment on the food quality but I had a lovely pint of Mansfield smooth. Certainly not a pub to avoid
Michael Rundle . 2022-01-01
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Great surroundings and very welcoming. Staff very approachable. Good beer, what more do you need?
Steve Carmichael . 2021-12-27
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The whole experience was very positive. The meal was lovely and the staff were welcoming and attentive. The raspberry white chocolate meringue was exceptional and presented beautifully!
Linda Emms . 2021-12-21
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Great friendly place. The staff were really kind and helpful. Would definitely recommend to family and friends.
Mandy Cressey . 2021-11-03
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The staff very friendly and the food was lovely even did some sausages for my dog
Glenys Broddle . 2021-09-15
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Quiz night and bingo shame we want offered to join in just the regulars. Bar staff lovely amd friendly as always x
Anne Carter . 2021-08-20
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When it rained water started pouring through the roof!! But the drinks are cheap.
Tal Mann . 2021-08-02
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Opposite work so it was easy to access. Enjoyed my visit, I got a chicken and bacon sub and a coke. Great food which was reasonably priced at about 7 quid. Would recommend.
Steven Gowans . 2021-07-25
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Very good 'pub grub', nice beer garden with small play area for children
Shaun Pinder . 2021-07-15
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Very friendly atmosphere and very good service
Patricia Jackson . 2021-07-11
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Local pub good food friendly staff 😋
Jenny Cunningham . 2021-06-24
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Have been to the Royal Charter a few times now, some spontaneous visits and some booked visits and every time we have had amazing service, great pub food, would definitely recommend
Clare couzens . 2021-06-21
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Spontaneously decided to take the family for a meal and drinks. Table service due to Covid restrictions but that wasn't a problem. We were not waiting long before our drink order was taken. Food was delicious and the young lady who served us was very polite and friendly and nothing was too much trouble. Great value and service. We will be back again soon.
Jane Dawson . 2021-06-16
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Food had bugs in, drinks delayed, Staff argued with you about asking for a manager x2 staff! Manager came but still never offered anything but stressful times for staff which I understand but if you work in hospitality at least put a smile on!! Will never come back again. Disgusting service from a fellow hospitality employee no track and trace offered,,soon as complained staff was horrible to full party spent over 100 pound on 1 hour visit to be treated with no reapect
Amii maii . 2021-06-09
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Kitchen closed at 5.15 no good for family going out for tea waste if time
Jamie Netherton . 2021-06-04
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If you want to wait to hell to freeze over waiting for a drink here's your place! Organisation of a flea my 9 year old could do better. I won't be back.
Angie Back . 2021-05-31
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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542 Opinions
Came here as a party of 4 on thu 31/10/24 placed our order which was 2 toasties and 2 gingerbread lattes for myself and my wife when I got the order the they only gave me 1 latte when I mentioned this to the middle aged arrogant blonde wearing shorts she said you only ordered one I said no I ordered 2 why would I order one when there was myself and my wife when the latte was ready she slid I'd on the counter and said HERE. when I sat down my wife said what's up with her she,s got an attitude we all found this embarrassing we use this Costa regularly as we are local but NEVER AGAIN.
46 Opinions
First time I have used this takeaway and the food was fabulous couldn’t fault it delivery driver was friendly and delivered with a smile will defo use again we do recommend them