Rouge Bar in City of London, Westminster

I have tried to book a table here for two weeks now. I have emailed three times and called ten times. Not once have I received anything back. Awful customer service. I had a few questions before I booked, and I was a party of 10. They have lost out on generous tips and money. Will be looking to spend our money elsewhere. If you can't even answer the phone or email god knows how slow, you are as a business when you're in the restaurant. I dread to think.

Llegó para presenciar la disputa de un cliente por parte de un miembro del personal. Parecía que el hombre intentaba presentar una queja en silencio y se encontraba con una resistencia audible y vergonzosa de la señora de la recepción. A pesar de esto, cometimos el error de almorzar aquí. Caro y comida ligeramente fría. Servicio hosco y lento, y una relación calidad-precio realmente pobre. Es comida de café a precios de restaurante. No es adecuado para la hora del almuerzo en absoluto. No bebí pero la lista de vinos parecía demasiado cara, especialmente para vasos de 125 ml. La decoración es agradable, pero no lo suficiente como para guardarla.

Popped for a snack. Chocolate sworl slightly stale bought a tin of coke no offer of a class by staff member. Lots of staff looking busy but not achieving a huge amount

The food is not bad but the service is horrible. The waiter accidentally split a lot of soy sauce on my jacket when taking the dishes away and when we called him back he said we did it ourselves!! He was rude and arrogant. There are plenty of similar restaurants on the same street, better try some of the others!

I don't usually leave reviews unless very disappointed or was a really positive experience worth leaving. Well this beyond words I think was in drive through approx 5pm today bought a single big mac burger and crispy mc chicken meal I noticed a brown substance gently stuck between both boxes of burgers*** upon investigation to me it appears to be human feces Yuk *** {Never would I go here again}Errrr They also gave me the tile receipt of the car ahead.