Based on 69 opinions finded in 1 websites
Based on 69 opinions finded in 1 websites
Opinions
We had pre booked as a group of 15 and experienced very poor service. We started to arrive and were left waiting in the entrance for a while before anyone even acknowledged us. During the whole meal we were never asked if we would like drinks and ended up having to keep going up and down to the bar whenever we wanted one. After been seated around an hour, noone had been to take our food order either so we had to stop one of the waiters to ask if we can order. By the time we eventually got our food we’d been sat at the table for an hour and 35 minutes. The food was ok, but one of our orders was wrong. One of our party requested condiments and the waiter was very rude to her, asking what does she mean, saying they are Italian so don’t do condiments - but then brought some mayo to her! When the incorrect order was brought back, the waiter was clearly annoyed and picked up our friends phone and moved it to put the plate down. When we came to pay, they tried to charge me for the wrong item, when me and a friend reiterated what I had, he was rude and actually chucked the receipt. Definitely won’t be coming back! What a waste of time that was! Horrible customer service!
LucyF . 2024-09-30
MORE AT TripAdvisor
OMG. What a place to dine! We stumbled upon this restaurant after being unable to get a table in the local Indian. Never liked like being disappointed. The friendly staff, the very large portions, the tasty food... what more was there. Oh, nearly forgot, the wine was wonderful too. Don't take my word for it, try it yourself
Mel W . 2024-09-05
MORE AT TripAdvisor
First visit to this restaurant, I have driven past it many times and never really took much notice of it as outside looks quite bland, it was only when looking for a restaurant for our wedding anniversary and saw pictures of the inside on their website that I would give it a go. Inside is so much different it is a lovely casual, nicely decorated space with a bar area where you can sit and wait or have a pre-dinner drink. We were shown to our table straight away, there were 4 wait staff and 3 chefs that I could see, it was a Friday night so I presume they were expecting a busy evening. The menu had lots of things to choose from, we choose a prawn cocktail, mezzo platter to start and a chicken in mushroom sauce with veg and chicken & mushroom risotto with a side of courgette fries. The food was really good, it has been a while since I have had such nice food in a restaurant, the staff were attentive without hovering and the food as it was freshly cooked took time but not excessively and as we were talking and the atmosphere was nice, background music that was not too loud the time passed without realising you were waiting. There was a variety of people dining from couples, friends & families which showed it is a popular place to dine. It cost over £70 with a few soft drinks, so not cheap but definitely worth going and I would recommend dining there.
Joanne H . 2024-08-21
MORE AT TripAdvisor
Unfortunately this restaurant has gone downhill in the last 6 months. You can see and taste that they’re trying to cut costs which is understandable but the service is sadly lacking also. Hurried, abrupt table service, forgetting to bring drinks over, no steak knife for steak and when asked it was almost slid across the table towards me rather than placed down. When I paid at the till and partner went to bathroom then came back and stood next to me waiting for transaction to complete the gentleman asked if he could help him, did he have a booking, despite us being served by the same gentleman for the last 90 minutes. Absolutely zero regard for customers now, extremely disappointed.
BWT . 2024-08-13
MORE AT TripAdvisor
Recently booked the whole restaurant out for our daughter's wedding breakfast. Not something that generally they do probably but we visit as a family and the bride and groom wanted a casual vibe and to support local businesses that we knew. The team didn't disappoint! Food was amazing (as always!), wine was delicious (house), staff were attentive, efficient and professional. Alfonso and Tony were leading on the day and achieved a service which was relaxed and friendly. Super pleased, family snd friends all very impressed - thanks again all.
Tracey B . 2024-07-14
MORE AT TripAdvisor
This is now my second visit to Rossini and again did not disappoint ! Lovely atmosphere and the food was beautiful! The best flavours in a linguine I’ve ever had! 5* doesn’t do you justice! Will be back again
Kayleigh P . 2024-06-10
MORE AT TripAdvisor
First time at Rossini, four of us for a birthday. Two of us turned up first. Person behind the bar didn't acknowledge us, we were stood there a few minutes, then he asked us what we wanted. I said we had a table booked, he didnt say anything. Seemed a bit miserable. A couple of minutes later someone else came, & showed us to our table. Five minutes later he returned to take our drinks order, we'd just about said what drinks we'd like when the rest of our table arrived so we asked him to wait a second so they could say what they'd like too; he said nothing & walked off. We had to call someone over so they could order their drinks. Lovely starters, although no butter with the pate, & not enough toast (over-crispy) for the decent amount of pate, but tasted lovely. They kindly modified one dish slightly, which suggests the food is fresh & cooked to order; great to know. Slightly odd that mains don't come with vegetables, so the plate was quite empty looking. Nice atmosphere, background music was at a perfect level, customers were chatting, it was a really pleasant volume throughout. Clean & nicely presented restaurant. Prices were reasonable too. The staff all seemed a little miserable, we didn't see any smiles or interaction with customers, not even a "thank you" after taking an order, or an "of course, no problem" when someone asked for something. Overall, I would recommend this restaurant, we will go again, hopefully regularly, but I would like to see the staff have more positivity & happy friendliness, some personality. Felt like they needed a shake to wake up. Then it would be a hundred times better.
rm . 2024-06-09
MORE AT TripAdvisor
We visited Rossini on a busy Saturday night when the restaurant was quite busy. The decor and ambience is lovely and our overall experience was excellent. My friend needed gluten free options and our waiter Lorenzo was amazing ensuring her food was right for her dietary requirements. He was also very friendly and couldn't do enough to ensure our visit was perfect. All the food was delicious and we would definitely recommend Rossini to anyone. Thank you again Lorenzo you were a star.
Caroline H . 2024-06-04
MORE AT TripAdvisor
Great Italian restaurant. Fabulous food, friendly, attentive staff, very smart too. Enjoyed it so much the first night we went back the next. Would definitely recommend.
Peter N . 2024-04-20
MORE AT TripAdvisor
Our 2nd visit here and it did not disappoint. The staff are very friendly but not over fussy and look very smart. The food was delicious and not over priced. Asked for zucchini’ as it wasn’t on the menu and the waitress returned to say there wasn’t a problem making it and it was perfect. The sea bream was cooked perfectly also. Lovely atmosphere and we can’t wait to return! Well done
donna0912 . 2024-02-14
MORE AT TripAdvisor
Great food and service. Five of us ate together and all really enjoyed good and atmosphere. Good service too.
PollytShiple . 2023-12-13
MORE AT TripAdvisor
Service was terrible . Sat down at 7.45 pm and waited 1/2 hour before our starters arrived . Asked for my bread and got told don’t think I am allowed by the waitress . Once our starter plates were taken away waited 3/4 hour before main course arrived . Calzone pizza hardly had any filling and lasgne was Rick hard on top . Won’t be be going back ad would t recommend to anyone anytime soon . Very disappointing
TrailBlazer593910 . 2023-10-21
MORE AT TripAdvisor
We visited on a weekday evening and had the great value two course deal. The staff were friendly and attentive and the food was great.
amyfeather . 2023-09-19
MORE AT TripAdvisor
The Rossini was recommended by the hotel staff at the Abbey Lodge Hotel, and we found the food and service to be very good. So good, in fact, that we went back again and didn't regret the decision.
HeyNonnyMouse . 2023-08-06
MORE AT TripAdvisor
We have always really enjoyed going here since it has opened. We had even taken family and friends with us previously too. The food was nice but on this occasion the service was terrible and has put us off going again. We had two courses which cost us £60 no alcoholic drinks. The starter came out ok but they had put cheese on my pizza bread that I didn’t ask for and charged me for it. … I then asked to take half of it home as I wouldn’t be able to eat it all plus my main- this never came back out to us in a box. The second course then took a further 40 minutes to come out and it wasn’t overly busy. When I ordered fries with my main instead of vegetables the young server said he wasn’t sure if they could do that and never came back to confirm. I then had to chase myself for an answer before they brought it out. We were never asked if the food was ok or if we would like another drink. So I was left thirsty during my main. Won’t be looking to go back.
hunt1992 . 2023-08-05
MORE AT TripAdvisor
We’ve previously enjoyed our visits to Rossini, it isn’t the greatest Italian but the food has been nice and it’s an attractive restaurant. Our last visit was so disappointing in comparison. Mistakes were made with the food order and the food was bland. The lasagne was particularly tasteless. Rossini usually bring bread at the start of the meal but this wasn’t provided - possibly because we were a larger party? The waiting staff are good, the issues seem to be in the kitchen. I doubt we’ll return after this last experience.
Trip81711 . 2023-07-30
MORE AT TripAdvisor
Excellent food - we all enjoyed each of our courses. The pizzas were remarkable - with fior di latte cheese, like in Italy! Not cheap, but very good.
J B . 2023-06-11
MORE AT TripAdvisor
Worst meal in a long time. Avoid at all costs. 8 of us, family meal. Nof one of us enjoyed. Overpriced school dinners
Y903QKdeboraht . 2023-06-03
MORE AT TripAdvisor
A pleasant place to go, everyone enjoyed the night out and their meal other than mine, don't have the spaghetti it was poor.
Crowther L . 2023-03-06
MORE AT TripAdvisor
The service was very good, the food excellent. Would absolutely recommend it but ..... 9.30 on a Thursday evening and the staff attitude was that we had outstayed our welcome. the welcoming atmosphere at 7.30 had gone by 9.30. The staff obviously couldn't wait to get home. Still scored it a 4 because of the table service and the quality of the food.
graham w . 2023-02-19
MORE AT TripAdvisor
We had a fabulous time on Saturday night. 6 adults plus my 1 year old daughter. They staff were so accommodating to our little one. Food was soooo good. Everyone enjoyed what the had and the portion sizes were very generous. To say we went at 5.30, the place was busy but service was still great. Good prices too. We will definitely be back
Ambassador590545 . 2023-01-15
MORE AT TripAdvisor
We visited at 5-45 on a Saturday to find the restaurant quite busy and noisy, lots of children (no that was not Rossinis fault),unable to hear any music. We were shown to our table on entering straight away. Then 15 minutes later we were asked if we would like a drink,which arrived quickly. Then another 15 minutes later asked if we were ready to order. The tastless garlic pizza bread arrived another 20 mins later not very well cooked. My partners Spaghetti Carbonara the meat was overcooked and tough and only a few mushrooms. My Calzone was lots of base around the edge which when removed i was left the size of a small cornish pasty. The inside had lots of cheese but very little of anything else the sauce topping tasted like cold Heinz soup. There was lots of very young staff standing around (the entertainment was watching a girl blowing bubbles with her gum).
Y1735NGjohnf . 2023-01-09
MORE AT TripAdvisor
Great service, great food. Pizza is really good as was the mushroom risotto. Very reasonably priced.
John P . 2022-12-30
MORE AT TripAdvisor
5th visit? I better leave a review? Fantastic food fantastic service ! So pleased this place opened? We were devastated when datatinos closed! But so happy someone has taken the spot and continues to serve excellent Italy foods? Well done staff !so happy now!
TonyMartinBradford . 2022-11-01
MORE AT TripAdvisor
We arrived without a prior booking and were seated quickly. The restaurant was very busy; unexpected midweek, but always a good sign. Our meals were served piping hot and very tasty. My wife ordered lasagna; I opted for the rigatoni salsiccia. Both were delicious; I...
DPJohno . 2022-10-29
MORE AT TripAdvisor
Have visited fairly regularly for past 2 years. Have always found the staff friendly, attentive & responsive. The restaurant itself feels clean, warm & spacious. Guests are generally seated near the natural light of the windows, which generates atmosphere amongst diners. What brings me back...
TimC181 . 2022-10-20
MORE AT TripAdvisor
Lovely decor. Beautiful food. Large portions and very attentive staff. I live over an hour ago but will be returning again!
466kayleighp . 2022-09-11
MORE AT TripAdvisor
Visiting Shipley so wasn't sure on where to eat but the menu took are fancy so we booked. Glad we did, excellent food and service, my partner could not stop commenting on how beautiful his food was. Mine was excellent too, most enjoyable evening. Staff...
J8109LNchrisb . 2022-07-31
MORE AT TripAdvisor
This restaurant is located on the border between Shipley and Saltaire Village. It appeared to be an authentic Italian restaurant and has a large and pleasantly decorated interior. We both had lamb chops from the specials menu which was a complete dish. It was a...
LauraDaveJames . 2022-05-22
MORE AT TripAdvisor
Warm greeting and great food - really really busy but excellent service we all loved every dish we had - will be back
Aly T . 2022-05-08
MORE AT TripAdvisor
Jst been tonight for the third time and I must say the food is spectacular I have been a chef for many years befor changing profession and I can honestly say this food is good there has never been a mistake across all meals ordered...
carlaQ6855CA . 2022-04-23
MORE AT TripAdvisor
Came here with a group of 20 of us worrying if the service would be up go scratch with such a big group. We needn’t have worried; the service was brilliant, staff were warm and attentive and the food was amazing. We’ll definitely be back...
Kelly1977_11 . 2022-04-19
MORE AT TripAdvisor
Four of us ate here tonight to celebrate a family birthday - we were not disappointed - the food was delicious and the service was excellent - the atmosphere was lovely and we found the waiting staff to be friendly and attentive. We will definitely...
Balikissangel . 2022-02-26
MORE AT TripAdvisor
Husbands 60th .lovely decor but we go for the food ?? 3 pieces of bread between the two of us ,ridiculous so I asked for more 🤷♂️that didn't seem to go down well .second criticism ...had calzoni,under cooked and absolutely tasteless .my.profession..food critic my opinion..extremely...
N3670OEkarenm . 2022-02-23
MORE AT TripAdvisor
This was our first visit to Rossini so here we go. Very warm welcome on arrival and shown to our table. Drinks order taken after a few minutes. Then we ordered starters which inc the spicy king prawns , garlic mushrooms & bruschetta. All decent...
MarekLontour . 2022-02-19
MORE AT TripAdvisor
This place was great, obviously very popular as it was very busy, but that didn't stop the staff from being friendly and attentive. The food was lovely, and plenty of it! Very reasonably priced as well. Nothing to complain about here.
Tris2264 . 2022-01-30
MORE AT TripAdvisor
12 of us went for a pre theatre meal. Great food, amazing service, lovely atmosphere early Saturday evening could not fault it and would highly recommend. Thank you our visit made a good night a great night.
Theresa B . 2022-01-16
MORE AT TripAdvisor
I visited Rossini's for a 30th birthday celebratory famil meal. The food was absolutely lovely! However, the service was very rushed which let the whole experience down. The starters came out ridiculously quick, & not long after finishing them the mains arrived. As it was...
E9611CUjadec . 2021-12-15
MORE AT TripAdvisor
I've been here on multiple occasions now and have been consistently impressed. The staff are very sensitive to the covid situation and are prepared in that way which I am very impressed about compared to other restaurants in the area. The food is always quickly...
JPCraw . 2021-12-07
MORE AT TripAdvisor
The food is outstanding! True Italian served by professional and friendly staff! Highly recommended!
Lemur21 . 2021-11-15
MORE AT TripAdvisor
Booked for a mid-week meal with friends 7.30 ordered starters these were served to table mine was put down the others were passed over me where waiter Tony got sleeve in my prawn sauce, When I said you have served over me he looked and...
Reighton33 . 2021-11-13
MORE AT TripAdvisor
We have started visiting this restaurant and I would wholeheartedly recommend it.Alongside typical Italian food there are some more unusual dishes such as cod with lentils. The staff are super friendly and accommodating. The prices are very reasonable and I would 100% recommend a visit.
Westyorkshire5 . 2021-10-25
MORE AT TripAdvisor
My Calzone was Small ,undercooked,and cold , I told the waiter, he not only didn't reply He did nothing......how on earth does an Italian restaurant get something so basic so wrong?
U8883MVsimonf . 2021-10-24
MORE AT TripAdvisor
This is now the second time we have visited and it was superb, on a Thursday night the restaurant was buzzing which is great to see, attentive staff who acknowledged us straight away showed us to our table and promptly came back to take our...
GI1983567 . 2021-09-17
MORE AT TripAdvisor
I used to come here when it was Da tonino’s and i loved it. I love it even more now. The restaurant is modern, the food delicious and the service is good.
matherska . 2021-08-25
MORE AT TripAdvisor
We had an amazing first meal in the restaurant last night after enjoying a number of take aways over lockdown. The atmosphere was great, the staff are lovely and the food is delicious!
HAL03 . 2021-08-06
MORE AT TripAdvisor
First time here since the closure of the legendary da Tonino. Huge improvement in the layout, decor, service and, most important, food. Excellent and highly recommended.
Rob W . 2021-07-06
MORE AT TripAdvisor
Had a lovely meal here, the service was friendly and efficient and the food quality was top notch. Portions were ample. Well worth a visit.
stephenlQ2069LP . 2021-06-30
MORE AT TripAdvisor
Visiting our old haunts called in this lovely restaurant enjoyed a great meal with excellent service would definitely recommend.
Novaportorian . 2021-06-27
MORE AT TripAdvisor
I don't often write review, but went here last night, for a meal. It uses to be a place called dataninos. That had been there for a very long time. I thought the food dataninos did was great. Rosinis thought. They have made the place...
D6484LYalexl . 2021-06-27
MORE AT TripAdvisor
I visited tonight with my brother & we were blown away by the quality of the food & service. The restaurant has gone above & beyond to make sure it’s a covid safe place to dine out. It’s a gorgeous restaurant with great staff who...
Laura A . 2021-05-27
MORE AT TripAdvisor
First post COVID meal out Absolutely impressed with temperature taking and safety measures! Super food and service
barbarafY5220IS . 2021-05-25
MORE AT TripAdvisor
We decided last minute to go here and so glad we did. The food was amazing , so tasty and I ate the lot!!. I had brushetta to start and then a chicken dish in creamy mushroom sauce with roasted vegetables. Husband had pizza. It...
helenmosthaunted . 2021-02-22
MORE AT TripAdvisor
After reading the reviews, we decided to give Rossini a try. Very quick and easy to order over the phone. Our order was ready at the time agreed. Restaurant is fully compliance with coronavirus measures. Pizzas are thin and delicious. We will repeat for sure!
Q2510ZXlaurab . 2021-01-23
MORE AT TripAdvisor
Delightfully surprised by our lockdown takeway meal for our 31st Wedding Anniversary. Our Mains we really enjoyed were the char-roasted aubergine in my wife’s Tagliatelle Campagnola and I, the perfectly cooked very tender fillet strips of lean beef of the Straccetti Di Manzo. Delizioso!!
Trinibrad . 2020-11-18
MORE AT TripAdvisor
We had been going to Da Tonio’s for the last 30 years, and, wanted to see what this new restaurant was like after taking over the location. Firstly, booking online was very easy, and, website easy to navigate. It’s funny that in these strange times,...
BSlinger . 2020-10-30
MORE AT TripAdvisor
Had a meal at Rossini last night whilst on holiday and thoroughly enjoyed it. Nice atmosphere, pleasant staff and tasty food. What's not to like? Would definately recommend.
736haydnt . 2020-10-26
MORE AT TripAdvisor
5th visit for my sons birthday. As foks as the first staff, food excellent we made the best of covid too regards a birthday sing. With re 20% too and a bill of just over £100 which included a homemade Tiramisu large cake, bottle of...
DarrenStanley . 2020-10-22
MORE AT TripAdvisor
We visited this restaurant earlier today. It was our first meal out since the lockdown and we felt very safe and were well looked after. The menu was diverse and interesting. I had burrata for my starter and the cheese was delicious but the heritage...
S4240YSkarenp . 2020-10-01
MORE AT TripAdvisor
We have been hearing good reviews of this place. Not disappointed, food excellent, lots of choice, staff very obliging. The decor is amazing. All COVID rules followed. Will definitely return. Extremely competitive prices.
Christine A . 2020-09-20
MORE AT TripAdvisor
Popped in for a last-minute meal this evening. We were made so welcome even though we were close to closing time. The food was fantastic and plenty of choice for vegetarians. The measures for Covid made the restaurant feel safe but still welcoming with plenty...
783felicityh . 2020-09-13
MORE AT TripAdvisor
We went for dinner this evening to celebrate our wedding anniversary. From the moment we arrived we were impressed. All precautions taken for covid, very professional. Staff were very welcoming, food was delicious. Will definitely be going back and taking our friends.
sharrona167 . 2020-08-28
MORE AT TripAdvisor
Really nice local Italian restaurant - it is especially well laid out to make everyone feel safe. Lots of room in between tables and screens where appropriate. Food really good - tasty and well presented by helpful friendly staff. Can certainly recommend the scallops, fillet...
NellyT635 . 2020-08-22
MORE AT TripAdvisor
Fantastic refurb, plenty of space and screens around adhering to covid regulations throughout the restaurant. Great friendly and attentive service, fabulous food. Everything was meticulously clean and felt very safe. Only slight criticism which is not really the fault of the restaurant is the lack...
Sherbertie . 2020-08-19
MORE AT TripAdvisor
We absolutely loved it here, great food, great atmosphere (even with COVD restrictions in place) which were very well implemented by the way. Cannot wait to visit again, hopefully with family and friends when it safe to do so. 🙂
Q5985ETjuliew . 2020-08-18
MORE AT TripAdvisor
We had a lovely meal here last night..great food and service. Also in c19 world safe, clean. Will definitely be going back. Thank you!
322clarew . 2020-08-16
MORE AT TripAdvisor
One of the best Italians I have ever been too, delicious food and great service. Will be going back soon. Only slight criticism is that the food came out a bit quicker than we would have liked. But other than that it was amazing! Thank...
970jamies . 2020-08-01
MORE AT TripAdvisor
We like to go out for lunch and have been watching the redevelopment of these premises since before lockdown. Only open at lunchtime for ‘late’ Sunday lunch, opening at 2pm - but that made us all the more hungry 😋. Our long wait was well...
199lyndam . 2020-07-26
MORE AT TripAdvisor
First visit after passing by many times. Staff friendly and covid conscious. Food - what can I say....amazing. Seabass to die for - garlic mushrooms heaven Cant wait to re-visit
samantha w . 2020-07-23
MORE AT TripAdvisor
Wow I am gobsmacked, to follow the amazing Da Tonino’s they really have done it. It’s fabulous staff, food, atmosphere even desserts were unbelievable. Keep it going guys.
DarrenStanley . 2020-07-23
MORE AT TripAdvisor
Similary restaurants in Yorkshire and The Humber
11 Opinions
What an amazing afternoon. I have done several bottomless brunches. This was by far the best. We didn't even ask for drinks, they just kept them coming and I had 3 at one time. The food was fab too. I will definitely arrange another one. Thank you so much xx
623 Opinions
Had a lovely meal with my sister and elderly parents last night, great atmosphere we never felt rushed even though we were just having mains and a glass of wine. Food was excellent and very reasonable especially as our parents were paying 😀 if I had to find anything to be unhappy about and it was more for my sister, who is celiac there wasn't any gluten free bread and she had to watch us 3 devour a basket of the most divine Italian bread.
606 Opinions
Fabulous meal again. Really friendly staff in a very welcoming atmosphere. My favourite place , close to home. Never disappointed.