Based on 231 opinions finded in 3 websites
Based on 231 opinions finded in 3 websites
Nº 125 in 280 in Rushmoor
Opinions
Fantastic quality food and the delivery time was really quick. Would definitely recommend!
Ben . 2024-12-08
MORE AT Just Eat
Great flavours and well cooked chicken, recommend the quarter or half chicken with hot seasoning, it’s delicious
Caroline . 2024-12-04
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Delivery driver was a nice guy
Jack . 2024-11-26
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Had a lunch here with friend. Quick and nice service. It was delicious
Alokfitt Creation . 2024-11-24
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Always a good meal from these guys
Rob . 2024-11-23
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Good place to eat I used to live in Aldershot and had food regularly from here now live back in Bristol came today as was passing aldershot and had good service as always and good food
George Botsford . 2024-11-23
MORE AT Google
Best peri peri chicken in aldershot Definitely coming back here for-sure
muhammad Hashim bashir . 2024-11-23
MORE AT Google
Great place value for money food fantastic staff amazing. Ty for your service today
Pompeys Batman David Webb . 2024-11-22
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Great food - great customer service - highly recommended!!!!
Sahar Maqbool . 2024-11-11
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This was our first time ordering and it was all fantastic, will deffo order again, thanks!
Ben . 2024-11-04
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Everything was really nice, delivered to Farnham and still hot, friendly driver
Richard . 2024-11-01
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Rooster Shack’s food are awesome! We tried it just now via uber and the delivery was fast!!! Love the BBQ chicken wings and the Lemon and Herb! I just made a call in their Aldershot branch just to thank them for making my day happy! Thank you to Rooster Shack and the staff👍🏻👍🏻👍🏻
Pastor Irwin . 2024-10-30
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fantastic food better than Nandos very friendly staff try their all recipes you will love it
kapil shrestha . 2024-10-26
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Worst food ordered a peri peri burger meal and fries were stale and cold
Travelers trolley . 2024-10-13
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Lovely hot and tasty food only issue is the chips weren’t very fresh
Tara . 2024-10-12
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I tried mixed grilled today and it was the worst experience I ever had. There was insect 🦟 in my food, rather than being ashamed they were trying to convince me that it is some kind of spice. Ok i know sometimes it happens but when they gave me the new meal there was rubber init. So it clearly reflects that this takeaway has some serious hygiene issues.
Arslan Manzoor . 2024-10-07
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The food was nice but it was cold even when I collected and waited an extra 15 minutes from the original collection time. The wait isn’t a problem when the food is hot!
george . 2024-10-04
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The food is always well cooked
Steven . 2024-09-30
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Just give them ago, clearly they have tons of passion and they know what they are doing, just amazing flavour and value, they should charge more, the chap with the white beard should be worried
alastair amy . 2024-09-07
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Just Unbelievable, place and order wait more than 1 hour..!! Rang no body answer the phone..!! At the end I paid but didn't got my food..!! My kids wait until sleep..!!
steph yong . 2024-08-26
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Was really good and tasty but the delivery time was just so long! Over an hour to get food. But once it finally got here. It was really nice!
zoaye . 2024-08-23
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The food was really nice just what I needed. And the delivery driver was lovely so friendly and delivery early
Tori-Mai . 2024-08-10
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I ordered food online with them. When it came half the order was missing. I called them up and they said they would sort it a call me in 10 minutes. 15 minute later I called them as I didn’t hear from them. They told me the haven’t do anything yet and will call me in 15 minutes. I said this is unacceptable. They then went on to say they won’t send a driver out. So what would I like! I did not get my food. Very poor customer service. Clearly don’t care
Andy Butler . 2024-07-30
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Absolutely disgusting service and disgusting foods. We received the wrong orders. And even with the orders we received there was hair inside our drinks. I have eaten from here 3 times before. Once was nice second gave my family a sickness bug for 2-3 days of upset stomach and cramps. I would not recommend. I spent £50 and the shop done nothing to compensate us not receiving our order. would NOT RECOMMEND
Rosie Brown . 2024-07-05
MORE AT Google
Met the most cheerful delivery guy. Keep up the spirit mate. Oh! and Amazing burgers.
Mart . 2024-07-02
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amazing food and service, worth every penny 👌 😋 🙌 👍
Eseta . 2024-06-29
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everything was stale and cold x
Albert . 2024-06-17
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I highly recommend this place food was on point I think the food was amazing thank you
Leanne . 2024-05-22
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food was stone cold. Waited nearly an hour too! won't be using again
Tina . 2024-05-08
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Quick service and the food arrived hot & tasty.
Ryan . 2024-05-04
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best place in Aldershot. fast & accurate
Rob . 2024-04-29
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Delicious burger with juicy patty and fresh toppings. Highly recommend!
Stuart . 2024-04-28
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1st time trying Rooster Shack. Good experience and have to say, excellent food
Rob . 2024-04-26
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Ordered smash burger from here and loved it. Juicy patty. Highly recommended will definitely come back
Abdul . 2024-04-26
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Well over 2 hr late still not got the food called them 3 times and they said five minutes away every time and saying it’s delivered feel scammed never spending money there again
Harry . 2024-04-25
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Lovely food very friendly delivery driver
Amir . 2024-04-23
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Delivered 10 mins late and was very cold
Adam . 2024-04-23
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Latest update. Food has got worst. On various occasions they have given food that's not fresh. I had a loaded fries yesterday. The chips were obviously reheated. The chicken on it is never consistent. Sometimes it's plain grilled chicken and sometimes it's flavoured. I think they use whatever left over chicken they have. Today I'm suffering from food poisoning as a result. They also got the order wrong again! Wanted the chicken fillet burger plain which they confirmed. Of course it came with all the salad and sauce. The short guy with beard is the guy who messes up the order and is often rude. I have been a loyal customer from many years and have done Party orders too. No more. Won't be going back. I used to champion this place before.... Bring back the old franchise owner! --- Under new management and unfortunately things have gone downhill. The new staff who man the phone struggle with English. They can be rude and write down the orders incorrectly. When you come into the shop there's no greeting or friendliness. Have received incorrect food on multiple visits. The 2 joint wings are smaller now. This feedback is from multiple visits since the new ownership. Such a shame. Was one of the best chicken and burger places in Aldershot, Farnborough and Camberley.
A A . 2024-04-20
MORE AT Google
Gone downhill and falling further down rapidly use to love eating here but it’s just full of salt and overcook meat. Left dehydrated and felt awful after eating. Presentation is now dreadful barely any salad and sauce in the wrap the wings were burnt salty and tasteless. Such a shame use to be decent.
Ryan Bennett . 2024-03-16
MORE AT Google
Fast delivery very flavourful food
Tara . 2024-03-08
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I was annoyed my dips were missing that I ordered and then had to come down to the store for them!! Which is what I didn’t want to do or I would have just done collection!
Tasha . 2024-02-10
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Excellent food and first class service
Owen Muganda . 2024-01-31
MORE AT Google
Rude ill mannered staff, disgusted by the behaviour of the man serving around 11pm standing crossed arms very shirty and insulting for no reason. Highly not recommended. Stay far far away from them
Ammad Hassan . 2024-01-27
MORE AT Google
One of the best takeaway in Aldershot. Lovely food and friendly atmosphere. Ordered a home delivery today! Amazing food, was so hot on arrival. Thanks team Shack
Aneela Mamud . 2024-01-25
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i am very happy about these guys they are always happy and helpful !!!!
James Sutherland . 2024-01-17
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Found this place today and gonna bring all my friends and family here for sure bestest smash burgers
Arslan Shafique . 2024-01-13
MORE AT Google
Really nice people, always friendly and smiling. Great food, especially the peri-peri fries with peri mayo!!!
Kendra Ansley . 2024-01-12
MORE AT Google
Excellent service and food is brilliant especially the rice box
Tahir Islam . 2024-01-10
MORE AT Google
This place is unreal! Defo be back
Jonny D . 2024-01-09
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If you’re looking for huge portions for an affordable price then this is it. The grilled chicken burger and the Double patty moroccan was incredibly filling. The mango shake was thick and mango-ey! The fried chicken was moist but a little too oily and salty for me and not enough batter. I recommend grilling the chicken less to retain its moisture otherwise recommended.
Zafreen Rahman . 2024-01-05
MORE AT Google
Appalling customer service. Never ordering from here again- they substituted items from my order as they didn’t have what I wanted, I requested a refund (as this is not what I ordered and you should not substitute something without telling the customer?!!) I was met with an attitude from the manager over the phone who told me he would send the driver to collect the food if I didn’t want it and then he hung up. The driver never showed up or collected the uneaten food and I haven’t received a refund or any other kind of communication.
Lauren Jackson . 2023-12-28
MORE AT Google
said it was delivered 30 mins before it actually was and there was no pilau rice!
Sam . 2023-12-26
MORE AT Just Eat
Food never arrived and couldn't get through via phone. Drove to the shop and was told unable to refund in shop. Eventually gave me proof that it was not delivered and a email address to claim refund. No acknowledgement of any of the multiple emails or any refund. Staff told me it was ONLY £28.71. Very poor customer service with no money back for the non delivered food.
Rachael Dale . 2023-11-20
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I put in an order through Uber Eats tonight. Food is as good as its always been and was really enjoyed by everyone. Despite getting a bit lost delivering the food, the driver (Rooster Shack staff not Uber Eats) was very polite and friendly and got our food to us hot. I did call them before the order arrived to give clearer delivery instructions as delivery drivers often get lost round here but was rushed of the phone. It would've been a 5* delivery if you just took that extra time to listen, because I was then called twice (as I knew I would be) when there was a struggle to find the address. Customer service is key to longevity.
Lewis Jackson . 2023-11-02
MORE AT Google
Can not comment on the food as they had run out of chicken on the bone ...
lee edmundson . 2023-10-29
MORE AT Google
So tasty fried chicken 🍗 He is serving Halal food Professional staff and easy parking Dining in area Very nice at all Highly Recommended
Ahmad Teama - احمد طعيمه . 2023-10-14
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New ownership is really poor. Ordered food for me, wife and 2 kids. Out comes the shake, the chips. No burger. Waited 25 mins for food. They completely forgot my daughters burger and no one seemed to even notice. Previous owners quality control was of a very high standard and the wait was 10 mins. Needs massive improvements for me to consider coming back to eat here.
Shezaad Karim . 2023-10-07
MORE AT Google
Excellent, fresh, tasty food as per usual
Joe Kirkpatrick . 2023-10-05
MORE AT Google
Absolutely delicious food Burger was juicy Fries well seasoned Had a strawberry shake to wash it all down will be back again
PJ Defreitas . 2023-09-06
MORE AT Google
Drove to order some food but they wouldn’t serve us because apparently they were closing even though their opening hours stated on Google and just eat say they are still open! Bit weird that I can literally order the food through just eat but they won’t serve me physically in the shop. Won’t bother again.
Emma . 2023-07-29
MORE AT Google
Best food in town. Great service. Friendly environment
Dipak Limbu . 2023-07-11
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10/10 food and service. Highly recommend 👍🏽
Patrick Finlay . 2023-07-09
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Found this place tonight, and thought I’d give it a go. Not too busy, fairly priced, and friendly staff. Chicken tasted good too.
steve cadby . 2023-06-22
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i had to pay my whole life savings for a ketchup packet…
Ibz 731 . 2023-05-16
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Very good food. Great fries, good burgers. Not the cheapest, but worth it.
Sintjin Ansley . 2023-04-05
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Decent meal, good priced and boss is a nice humble guy. Would recommend for anyone nearby
Brett Abbott . 2023-04-04
MORE AT Google
Loved the food here . Will definitely go back again.The food is not as expensive as other shops n it tastes great
Jenisha Gurung . 2023-04-04
MORE AT Google
Food was amazing. Great service. Definitely going again 🙂
Emma Cooper . 2023-04-04
MORE AT Google
Amazing food and really good service. I recommend to visit this place . Best food in ash vale.
anjum rehman . 2023-04-04
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Amazing food, great customer service! Very clean, which is so important to me personally.Will defiantly be going again.
Myra Rehman . 2023-04-03
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Best smash burger I have ever had! Loved the oreo milkshake too. Will be ordering again.
Hamide Sıdar . 2023-04-03
MORE AT Google
Amazing! I would recommend this to anyone who loves food, especially if you like spicy food. Staff was very friendly, and the food was unreal. Will come back 100%
Andrea Bazoli . 2023-04-03
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Went there with the girls, Ordered smash burger and buffalo wings 💯 The food was fresh and tasted good. Would definitely go again.
Hafsa Asif . 2023-04-03
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The food is lovely and the people who work there are very friendly and very welcoming to anyone. Would highly recommend!!
Ben Harper . 2023-04-03
MORE AT Google
Absolutely banging food 👌🏻 10/10
Greg Kaufman . 2023-04-03
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Very impressed with the service and the quality of food. Will be ordering from here again
Azime Sidar . 2023-04-03
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Absolutely the best in the area firstly clean and the service is perfect the guys there amazing at what they do. The food is delicious highly recommended
Ayhan Parmak . 2023-04-03
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Amazing chicken! well seasoned and fresh, would recommend here highly!
Jedd Rawlings . 2023-04-03
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Very enjoyable experience in a friendly are with parking all around. Food is of best quality and the service is very family friendly. Love the decor of the shop very welcoming. Would definitely recommend and I will be going there again.
E B . 2023-04-03
MORE AT Google
Great well priced food and very polite staff. I will definitely be coming back again!
S N . 2023-04-02
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Order from here whenever I'm back in the UK. Food is always good, the Texan burger and the quarter chicken are personal favourites. Definitely worth a try.
A D . 2023-04-02
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Order was wrong people are rude absolutely shocking don't Order from here 😒
Ben Dance . 2023-04-01
MORE AT Google
This place is great. Busyish area but easy to find parking. Very friendly well spoken staff. Very clean inside. They were happy to customise my order with no hassle and it was correct when it arrived. Food arrived quick, hot, and delicious. A lot nicer and a step above every other chicken shop. 10/10.
Sam Colville . 2023-03-24
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Ordered in just eat payed for it to then tell me they don’t deliver rang ask why said they haven’t got my order and don’t use just eat told me its my problem to ring just eat almost impossible to ring just eat really bad 30 quid down no food worst customer help Iv ever received told me they don’t care ring just eat will never eat my from there would not recommend them to anyone
chantel storey . 2023-03-22
MORE AT Google
Love Punjabi burger & their fries 🍟🍔
ASAD IQBAL . 2023-01-17
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foods good, dirty fries used to be 10x better with the bacon but it’s been changed to chicken now. Not super happy.
Archie Williams . 2023-01-15
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The only good thing was the smash burger. Chicken was over done and chewy. Same with beef pattie for the other burger - over done and the bun was burnt. It's a shame because usually it's great food. But not the case this time.
Samra Hussain . 2023-01-15
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Very nice Halal cheese burger, really enjoyed the taste
Nasir Shiraz . 2023-01-11
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Pretty standard food, but nothing wrong with it
Zuber Ali . 2022-12-26
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Had a shocking meal tonight . Gutted because recently they had been consistently good . Tried something different with the panner wrap. Was as dry as sawdust and bland. Cheesy chips were soggy . Won’t be ordering again!
Tommy Richardson . 2022-09-16
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Great wraps, highly recommended!
Alejandro Bande . 2022-07-20
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One of the best takeaways in Aldershot
James Jeans . 2022-06-03
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Nice food. Good customer service
Ali Abbas . 2022-04-10
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Wife ordered from here Thursday night. Quite bland in comparison to other chicken places. One piece of chicken was still pink in the middle. Pulled apart to check and ended up bloody juice on our fingers. Unbelievably expensive for what you get as well. Definitely won’t be ordering from here again for all reasons.
Luke Thompson . 2022-03-05
MORE AT Google
In complete and utter pain burger was raw chicken was very pink now stuck on the toilet feeling very ill
Rhianna Roadknight . 2022-02-14
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We order fairly regularly from Rooster Shack, at least once a month. It is always really fresh, arrives hot and is very tasty. The delivery is also usually incredibly quick (in 20 minutes or so, we do live close by)! In particular the piri piri chicken and the BBQ chicken is very flavourful and well cooked. My husband likes the Shacks burner burger. Recommended! Glad to have this close by :)
Jessica Crawley . 2022-02-12
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Can't fault it! Chicken, rice and sald all tasted fresh and wholesome! Will be back
Ian McVicker . 2022-01-12
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Felt ripped of there tonight..3 bits of chicken no fries. £5.50. Will not be returning
Errol Watkins . 2021-11-11
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Very tasty food, a big menu and a receptive service
Steven Winter . 2021-10-13
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First time ordering. Everything was delicious. Great milkshakes. We collected and sadly they missed something off our order but a staff member drove it over with extra chicken in no time at all. Very impressed.
Bevis Beardman . 2021-10-11
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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422 Opinions
The reviews below this one is absolutely 100% fake the food was horrible it was cold. Some of it was fail the Afters well all I can say is the jelly and ice cream was okay. We all had Coke for drink and it was cheap. Coke definitely do not recommend to anyone I came out side to be sick & within 20 minutes, I had tummy pains and needed the toilet is absolutely horrible. Do not trust the reviews.