Roka The Square in Surrey Heath

While the food was okay, the service was extremely poor and overshadowed the meal. From the start, the staff failed to offer us drinks or even check on us after our food arrived. Our main meal took over 90 minutes to arrive. Basic hospitality was completely lacking, which made the atmosphere feel unwelcoming and inattentive. There was a live band, which was a nice idea in theory, but it was far too loud, making it nearly impossible to hold a conversation.

Our first visit to this little gem of a restaurant. Everything was perfect. Service from staff was amazing and they were very welcoming, food delicious, and the restaurant is delightful. Prices are more than reasonable and we will be definitely making return visits

Slightly disappointed and expensive.

The music was very loud and awful and could not hear each other talk and we were shouting.They need to consider finding a better band and adjusting the volume. The service was absolutely terrible, they just leave you sitting there. We asked the waiter for a quieter spot and he told us to look ourselves, bare in mind the restaurant was busy. They take forever to bring you a menu. We had to ask for them to clean our table and bring us cutlery. The food took over an hour to come and we had to ask the waiter and he never came back to tell us.The prawns and calamari were 100% from iceland they were very rubbery and not fresh at all. Overall would never go there again. if you go there take earplugs. Its defo a must lol.

Food was absolutely top quality! Service was great and not massively expensive either!

Incredible breakfast… fresh and authentic! I’m surprised there’s not a queue out of the door for it ☕️

We had a lovely meal here whilst on holiday from Scotland. Great food and service, staff lovely and chatty. Would highly recommend!

We had a great lunch for our special occasion @ Table 20 .. The food was amazing, and Pablo who served us was very kind and professional .. Thank you to the Owner and all his staff.. :))

Great atmosphere, very fresh and wonderful food, smiling lady qnd her smiling brother. We loved it and I recommend it. And every Saturdays perfect music nights, more fun and more dancing. We will come again and again. Love Roka

Popped in here by chance early one Saturday evening and we were delighted with the food and the service , so will definitely go back soon !

Visited the restaurant for the first time in 2019 and again in 2024 and still the taste of the food is amazing and delicious. Traveled all the way from central london to Bagshot for almost 2hrs to reach this place just to enjoy the Roka Special Mix. Food is delicious and the ambience is amazing. A must visit place if you are in bagshot. The staff is amazing and friendly. There was a little confusion in the kitchen for our order. The staff immediately informed us and gave us some bread & hummus to munch on it till the food arrived.

Wanted to try this place for ages. Seated quickly and sat in veranda upstairs so a nice setting. Food came out after about 30 mins. We found it to be just a bit bland and boring. Much preferred Turkish food at other places we have visited. Glad we have tried it but wouldn’t come back.

Delivery was late, but food was nice disappointing waiting so long

Very tasty food and great service. Covered terrace upstairs available. Recommended.

Food portion was ridiculously small for the price. Absolutely shocking.

Food started mediocre followed by awful. Starters were small and served so quickly that they must have had a trip to the microwave. Fried filo starter had been fried in old oil. Lamb liver starter had been murdered. Calamari was so greasy I couldn't finish it. Chicken dish supposedly served in flat bread came with a pile of soggy bread pieces underneath it and was pretty vile. Draft beer wasn't available so we settled for bottled Turkish beer ... Which was warm because someone before us had drunk all the cold ones! To finish it off, 12% discretionary service charge which we only paid because we felt sorry for the serving staff. Friday night and pretty empty. Reflective of the quality of the food. Please revisit the menu, too many choices but nothing of the quality we have in Greece and Turkey. We won't be back unless we hear the food has improved tenfold. We wanted the meal to be good, we had high expectations, it really wasn't 🙁

Food was okay but some friends were disappointed. Surprised to find out that this restaurant adds a 12.5% service charge which isn't shown on the menu. This makes the meal very expensive. Drinks were £9 for a glass of wine and £7 for a lager. Would not recommend

Lovely atmosphere and food. Very friendly staff, reasonably priced and we thoroughly enjoyed it. We will be returning 😋

Have had two meals here. both times fantastic

One meal (beef dish) was really poor. Everything lacked a bit of seasoning and flavour and overall very overpriced

Delicious food, reasonable prices and excellent customer service

Really enjoyed our team meal with business colleagues. Best kept secret in Bagshot. Thank you for having us.

The food is so delicious, and so are the cocktails. Great atmosphere on a Saturday night. Excellent staff.

Food is out of this world The service is amazing The atmosphere is also amazing

Fab food and service. Highly recommend.

Lovely place, with really good service and amazing food. Went for mother's day and everyone enjoyed it.

Great spot with incredible food! Loved the decor as well.

Best Turkish restaurant in Surrey by far ,very clean and the food is amazing

fantastic food, delivered hot and fresh, restaurant went above and beyond to correct a delivery snag. Cannot fault them, whether we dine in or get a delivery, we all enjoy it!

Had a great evening , Live music definitely going back

Such good food. Really nice ‘alternative’ takeaway that feels quite healthy but also delicious and huge portions

Lovely as always and delivered earlier than anticipated!

A lovely experience for my birthday, enjoyed with my family and my best man's family. A gem! Look forward to returning.

Absolutely delicious. Worth every penny

Loved the food , authentic , fresh and delicious. Good service

Perfectly delicious. It is expensive but you get what you pay for; high quantity, wonderfully cooked, perfectly delicious food.

amazing Turkish breakfast and amazing people

The food was very good but we were disappointed with the service. Had to keep chasing as there was no follow-up to check that the customers had received all the ordered items. Hopefully it will improve.

Very good one of the best place to visit

Joined several friends on a Saturday evening when there was live music. Very busy with a great atmosphere. A large menu, with a good choice. Service was excellent from a young team

The food was very flavourful, from starters to dessert. The Turkish wine was great! We arrived for an early dinner so the restaurant was peaceful and service was quick.

Went there yesterday and food was good however the portions have got smaller. The main thing that got me was the high Service Charge £9.98 on top if a £78 bill, that’s almost 15% which is ridiculous, didn’t want to make a fuss as it was a b’day meal but will seriously think twice before going there again…….reply to your reply……you need to make that ‘optional’ more visible instead just adding it without any mention

We had a lovely meal at Roko. Staff could not have been more friendly. Very welcoming and definitely try the Turkish deserts delicious. Will be back soon..

It is nice place, not crowded even in Sunday. The staff is friendly and the food is delicious. Highly recommend.

Been here a few times now...food is excellent!!..very tasty!!..prices are reasonable considering the quality of the food...cocktails are excellent too!!..you get what you pay for!!..Great service and welcoming staff.

Great quality. Absolutely delicious

Beautiful restaurant with great service and delicious food. The meals were balanced and tasty - even the children's menu had fresh vegetables included. What a great stop on our way to Stonehenge and Bath!

I had a great meal here, served by a guy named Utku who was really nice and shared some Turkish history while I was waiting since I was there mid afternoon and there weren't too many customers. The baklava was amazing!

Food is ok , way overpriced for what it is.

The food was very tasty and with quality. Definitely deserved another visit in the future.

Lovely cozy place with nice food.

Friendly service, delicious food and good value!

Best steak ever, excellent service.

Lovely food and beautiful people

Great evening with lovely food and drinks finished off with the live entertainment which created a great vibe which was loved by all

Service was a bit slow but overall a really nice experience !

Delightful place, good and unique food and some of the best service I have ever had. I highly recommend stopping here if you get a chance.

Amazing place, exceptional food, top service. Cannot wait to go back. Good size portions, too! Can't remember the name of the dish I ordered, but it had spiced lamb and tomato in it. Couldn't finish it all, so they put it in a doggy bag and threw in some extra turkish bread!

Lovely place. Drinks a bit pricey. Food wonderful

Outstanding food from fantastic friendly staff. Our last visit there, after our long and tiring day, was met with personal smiles and joy directed toward us. Not only was the food as fantastic as usual, but we were given a wonderful, although unexpected, surprise. A truly emotional and heart warming experience ❤️

Amazing Turkish food, even at 4pm on a bank holiday. 2nd visit, months later, just as good!

Limited menu but food was very good, just a bit short on vegetables.

Food not bad...better for people who like meat. A bit dark inside if upstairs. Didn't have lots of Turkish specialities...like pide and lamachun. Good portion sizes ...so might be worth trying.

Lovely setting with upstairs/ downstairs, & covered terraced dining. Good Turkish selection. Friendly staff. We ate around 3.30pm on Saturday & by the time we left the restaurant was buzzing with lively ambiance. Would recommend. Reasonable 2 course set lunch @£14.50. A la carte menu mains all around £19.

Four of us came here for dinner and we were pleasantly surprised by how nice the atmosphere was of the restaurant. Spread over two floors with an upstairs outside area, you certainly don't feel cramped here. The food was really good, especially the mixed platter, however it is a bit on the expensive side for what you get. Around £20 for a house main with one side (where the main is not too large) could be much for some, but the quality of the food is really good. I would dine here again.

Lovely meal here on the terrace in the sunshine. The lamb wrapped in pastry was DELICIOUS (called Betyi Sarma) highly recommend it. Our waiter was Georgina and she was delightful.

Delicious! Big portions for hungry people!

We were Turkish Cuisine virgins and decided to try eating at Roka one recent, quiet Wednesday lunchtime. We both have non standard food allergies yet the waiter kindly spent the time to understand our requirements and help us navigate the menu with its unfamiliar (to us) terms. We enjoyed the food and the experience, and we will definitely eat there again.

We came down there with work partners, to commence with food and service was okay, however when we ask for the bill we noticed that came with %12 service charge on it that we gullibilitily thought it goes to staff as it specified on explanation,afterwards we literally shocked when find out the owner gets all the service charges in the name of staff’s discretionary!!! what a shame to attempt the people fooling down and behave against laws!!!

The service isn't the best considering the london 12.5% service charge and we had to ask several times for spoons for ice cream but the food was lovely it was nice to go in summer and sit on the terrace as last time we went in winter the building was freezing, prices have absolutely shot up but I guess that's the cost of living.

Great food and service, but soft drinks are exorbitant. - £4.10 for a 330ml Coke!

Lovely evening great food would deffo go again the only thing that eould stop me is the price

Best Turkish restaurant in the area , wide range of choices , freshly prepared food and authentic taste

I went there for the father's day. We had a variety of dishes between the three of us. Lamb and chicken sish, adana iskender kebab, hot mezze platter were all good and delicious. Service was a tad slower than the other Turkish restaurants but it was busy. Thanks for making my special day a memorable one.

Great food and relaxed service. 11/10

The takeaway food was awful. I won't order again

Good food good atmosphere if anything backing singer abit loud having to shout across the table to my partner apart from that worth a visit!

Lovely breakfast on a sunny morning on the terrace. Food was tasty, service was great, the price felt very reasonable. Thanks very much 😊

Food was as good as we expected (having eaten in the restaurant several times). However, even with the 15% off for ordering early, it is an expensive takeaway.

Delicious. High quality food and wonderful flavours. It is expensive but worth it.

Feeling robbed after last order - over £40 for just two mains and one of them could only be described as sauce. We have in the past eaten in and had delivery and although expensive, we've been happy with the food. I guess we were lucky to discover the change in portion size with a small order rather than paying £££ and disappointing a large gathering.

This was our first time at Roka The Square. We had a beautiful lunch with outstanding service. Both of the gentleman's who served us, made are us feel very welcome. We should be definitely back and hopefully on a Saturday evening when they have live entertainment on.

The hot mezze platter to start was nice, the rest of the food was average, the service wasn't bad but for how quiet it was (Wednesday eve) it was extremely slow. Wouldn't say I'd go again as it was quite pricey for what it was.

Great food quick service highly recommend the mixed hot mezze starter !

Didn't provide the service and quality of food I had hoped for. Lamb shank served on warm liquid . Very average service 🙄

Great food, had some live music on and a great atmosphere

Me and my wife had an fantastic meal, the service was quick and the food was really tasty. Highly recommended.

This is may favourite Turkish restaurant. The food is amazing, huge menu, great service and lovely restaurant with a brilliant atmosphere.

I came here by chance while I was wandering in that region. I had a really good experience. Also, it is a friendly, friendly and clean family business. I will go again and recommend it to everyone.

Brilliant food and excellent service 😊

The food was amazing, and the owner was very accommodating. Some members of staff seemed a little inexperienced but on the whole a nice family meal

First time here, and although the food was great, unfortunately, had to lose a few stars, as we felt the staff could do with some training, although, they are happy to come over when asked, we felt as a restaurant, all drinks should be brought over together, not ask for the missing ones. Although some starters were delivered we had to chase for another x2 that were forgotten. Also had to chase for cutlery as the used was taken away, (great👍) but then replace before delivering the next course, rather than us asking for cultery to eat our next course. A very loud atmosphere, especially with the singer. Could definitely do with more soft surroundings to improve the acoustics so you can hold a conversation at the tables. The upstairs layout is so tight with the tables, you have to ask people to get up from their tables to get out. (Table spacings are a bit like being on an aircraft). Appreciate as a business like all businesses, have to make money, but there are far too many tables for the upstairs indoor space. Maybe just lose one? Would help massively? Please take this review as just my constructive criticism, I'm sure as in other reviews many do have a great evening 👍. As we still paid the service charge that was added to the bill. But with a few tweaks would be a 5/5 from me.

Great meal out, went to the restaurant for an evening meal... wonderful food, attentive staff and a really fabulous pinacolda. Definitely recommended👌

Great set lunch. Mixed meze was tasty and beautifully presented.

This is my second visit to this restaurant, and it gets better each time. The staff were very accommodating as we booked at the last minute after a long day in London. They got us a good table and were very friendly and charming. The food is fantastic, and we settled down to an entertaining evening. Would highly recommend a visit.

The hosts were unbelievably friendly and didn't stop smiling throughout the entire service! The food was amazing, quite expensive but big portions so definitely worth every penny

I've visited Roka a couple of times now and really enjoyed the food and friendly service. I would recommend Roka to any of my friends or family.

Wonderful atmosphere and service and the food was amazing!

Lovely place to have good Turkish food, nice atmosphere and staff were very friendly.

The restaurant is very nice, beautiful interior, wonderful service and great food! They just have to think about better heating of the halls!