Roadchef Strensham M5 Northbound in Malvern Hills

5* service from Joshna this morning at Fresh food. Also fair to say that the quality of the food is very good also. Thank you Joshna and Roadchef for the experience.

Very friendly and quick service, joshina was lovely

Lovely kind young lady served me today at Fresh food cafe her name is Johsana food are delicious and fresh I'm recommend

Nice full English at fresh food cafe. Ishna who served us was lovely and attention. Thank you

Lovely and helpful server called Kam. He had a great sense of humour and served us quickly.

Very impressed, the place was heaving but kept clean and service was quick with helpful staff.

Naitik was very friendly with his service and the food was nice

Great coffee, great pasty. Amazing staff especially Kam who was super friendly.

Fantastic customer service from Naistik. Friendly and helpful. Thank you again.

My little boy left his toy lamb in the services, the lady I spoke to on the phone was so kind and helpful, she found the lamb for us and posted it back tracked and signed for. Absolutely wonderful people, so kind and helpful. Completely restored my faith in people. Thank you so much.

Great service from Naitik. He was very friendly and couldn't do enough to help. Would recommend and return. Also the food was delicious and good value. Much better than a mcdonalds.

Great service from Naitik and Iosif, really nice guys. Got served a couple of days ago with big smiles and great greetings. Give them a pay rise 👍 I’m

Toilets smelt a bit and maccies staff incompetent. SNAFU

Great showers here just have recently been refurbished so a few more now can get busy in the services itself but it’s quite big

OK but prices exspensive, spar no meal deal on food but exactly the same products in whsmith on a meal deal so shop around , pasties exspensive £5 !

My stop at Strensham service area was brief, only answering a call of nature. What I saw was food outlet franchises and shop. Also fruit machine arcade, the toilet facilities were clean and fresh, obviously ongoing cleaning throughout the day.

Good service station with clean loos, a couple of well-stocked shops and good cafe options.

First time here in a wagon. Stayed over night in a HGV. Lots of parking. Decent showers, plenty of them and they're free. £32 for the night or for £35 you get parking plus 2 x £5 vouchers to use in the shop, w h smiths or the food court.

HGV showers would appear to have not seen a cleaner or any cleaning products for a long time. They need a jet wash and thorough deep clean. Didnt use as was worried what I may catch.

Only stopped for costa but excellent service, hot coffee

Cracking shag here tonight earned another £50 👏

Great selection of food options. Good retail options. Doggie friendly 🐕

The toilets were fetid. Single handedly the most disgusting public toilets i have used in my life, the odour was powerful and foul and there was actual fecal matter spewed across the floor and toilet seats. The urine smell was palpable it smelled like it hadn’t been cleaned for weeks. Festival toilets are nicer. The stalls don’t have locks - i had to wee whilst folded over to keep the door shut and my modesty intact. apocalyptically bad.

Brilliant service, questionable visitors. Illegal parking in disabled spaces… shame on you. Driver parked next to trash bin, throws bottle out of window… shame on you. No one under 50 years old should be allowed here.

Compliments to the chef. Are not in order.

Visited fresh food cafe today was served by naitik he was super sweet and kind food was been served on time.

Today we served by Natik.“I recently dined at this place and was thoroughly impressed by both the exquisite cuisine and the impeccable service. The menu showcased a variety of innovative dishes, blending bold flavors and beautiful presentation. The attentive and knowledgeable staff ensured that our meal was a memorable one, providing excellent recommendations and ensuring our satisfaction.Thank You so much again Natik😊😊😊😊

A place for the weary traveller. M& S staff very friendly and helpful

Visited this services a few times when travelling with my partner always eat here and the food and service is always great! Today we opted for bagels and were served by naitik and iosif at fresh food cafe and there was amazing ☺️

Always stop here on my to and back from Wales always clean and good prices

Lovely rest room nice tidy clean place

Love this place with McDonald's

Gets very busy dinner time.Stop and avast , it's okay

I wasn't there long, but the place overall was well ordered, clean and the variety of eating places was good. Didn't go around all the areas but from what was seen it was very satisfactory.

Would be better if they had inline charge points so a car and caravan can charge without having to un hitch the van and reverse into a charge bay.

Went their toilets where nice and clean, went to whsmith and spar no staff so couldn't pay for a drink other then that its a services kinda what expect really

Car broke down and the staff were lovely and helpful. Nothing too much trouble and made to feel welcome. Very clean

I was served by Joshna who was delightful, friendly and helpful. The coffee was great and food superb. Excellent in every way. Joshua never stopped working. If not serving she was sweeping the floor or filling shelves. All with a smile.

Good stopping place on long haul drive. Friendly service at coffee place and a wonderful place to excerise doggies with a large green space.

Only a service station but it has everything you need

Beenu at the spar is super helpful and does a great job.

Dealt with Joshna and Rose. Very helpful

Fantastic service, and very helpful staff.

Lovely & Clean So much to do plenty of food out

Naitik and Josif great guys, give them pay rise👍🏽 I was greeted with a fantastic professional service with a smile. I bought a jacket potato and they served it so fast. Seriously best service station food service I've ever had!! Keep up the hard work guys!

Quite busy but good service and facilities clean

Thank you Joshna and Naithik for the amazing service, lovely people🙌🏻🙌🏻

I had a good customer service from Joshna at Fresh Food Cafe. 5/5

Excellent service provided by sanjay

Good service provided by Sanjay

Joshna and Joel were so helpful !! great service at fresh food cafe

stopped there this morning, toilets were clean, shop has a great selection, the manager, Kuba, was very helpful

Stop over. Usual shops and food venues.

Motorway services food and drinks clean with rest rooms

Decent services has everything you need for a stop. Lovely dog part at the back of the car park

Faulty screen on one of the Gridserve chargers. Bit of a pain, but good speed once you get it to work.

Just great! Plenty of spaces for HGV. Showers are the best on M5!

One of the better services as motorway stops go, service area clean, good choice of food and beverages. Picnic benches available. Hot water for washing your hands in the gents loos!

Typical services but it does everything right.

Usual type of services with lots of choice

Snap, the device is on the right inside, the camera stores are light asphalt, the big one is half empty at night.

First time visit and I was very impressed

Now has more EV charging availability. Toilets are kept clean now. Overall, pretty much spot on.

'Caravans only' rank full of not caravans

Nice big parking lot, snap. If you pay an extra 3 pounds, they will give you a voucher for 10, you can buy something in the store for this money. Clean, asphalt everywhere, cameras

20 minutes queuing at fuel station as they haven't signed up that the HGV pumps on the left are key fuels ONLY and then only one pump for left tank HGV at main forecourt. Massive waste of time

Everything you need and loads of stuff you don't

Very clean an tidy like how shops are arranged

Great choices, food, drink and shops. Also very clean.

Lots of parking space Great place for a longdrive break

Great place to stop for a Macdonalds!

It's ok if u have a spare 100 pound

Very nice food and extraordinary service provided by the staff member called Naitik. I’ll recommend the food.

Stopped to charge, so always nice to have some food options.

Ok for service station but toilets not very clean.

A very busy place a lot of nice food out let’s. Nice big car park so you can have a walk round and stretch your legs after a long drive.

Does the business for a services. Very handy for when you come off the M50. Nice green space out the back to stretch ones legs.

Good place to take a break, brunch and beverages.

Typical motorway services. Usual facilities and shops. Clean and tidy. Don't buy fuel here unless desperate - 30p per litre more than non motorway prices.

Joel served me, he was so helpful and polite, an absolute pleasure to deal with. Food was very well cooked by young lady, perfect egg on breakfast which is most unusual. Thankyou to both of them. Will definitely call next trip.

Its a long time since I have visited Strensham services and I must say that things are hugely improved. We visited the Leon food outlet and really enjoyed the food and service. Great service and.great quality. Well done Leon.

I had chicken tikka from ffc , naitik served me he was really nice and polite really good service would visit again….

We only stopped to use the toilet

Very pleased very helpful and a very cheer full young man kam is. He allowed me to pray his customer services was next to non and would most definitely come back due to his hospitality

Great place for a quick and delicious coffee. The staff was friendly especially Kan who served us well.

We have taken breaks in many motorway services, however the service received initially by Kam at Cornish Pasty, Strensham, was excellent. We appreciated his welcoming cheerful chatter, as were the rest of the staff. The pasties were really tasty and the seating area was spotlessly clean and tidy. Most refreshing. Thank you.

Kam is a very energetic and helpful chap

The spar store was well maintained and operated and customer service was outstanding.

Bought drink and food at Costa. We were approached by Kan with a trolley of end-of-day freebies. He was delightful - a natural and able communicator, ready wit and great sense of humour, quick thinker with an answer to every quip and a great people person - a brief but delightful encounter.

Kam was friendly & engaging. It was a pleasure to be served by someone who genuinely seemed to enjoy their job and who also wanted to make sure I enjoyed my food & drink. Thank you

Plenty of on site parking for all types of transport. A lot of eat in or takeaway franchises. Toilets are of good standard. Showers a bit small & pretty open. Not much room fir bag storage, clothes etc etc

With all the work going on, it was still possible to park, and enjoy the facilities

It's a motorway service, toilets were clean, good parking, good disabled access. Food expensive. Fuel expensive, cheaper in Franklyn services.

Kam gave excellent customer service and was very friendly and cheerful. A credit to you

Young gentleman Kan was delightful and very helpful, highly recommend

Halfway stop for me. Always very good. Costa free cakes are unusual but very welcome. Edit. The cherry and almond cake actually came from Cornish bakery at Strensham and was delicious.

Thanks Kam. You were kind to a weary traveller.

Served by Kam - he’s literally the best thing that’s happened to me today ❤️

Great service lovely cakes thank you Kam

Just a standard SS all the usual facilities