Roadchef Strensham M5 Northbound in Malvern Hills

Just visited cornish bakery, been served by a young gentlemen named Kam would recommend

Met Kam... he knew what coffee I wanted before I opened my mouth, made me a beautiful coffee and was one of the friendliest young men I've ever met.

Great service, Kam is an asset to the shop.

Kam was Very polite and welcoming...top service.

Kam was awesome. Great pastry great coffee!

Kam at the Cornish bakery was fantastic he really show warmth and kindness He deserve a promotion He made my visit

Kam had a friendly and kind nature about him and provided a lovely service! Thanks Kam :)

Staff is lovely, Kuba from WHSmith was very nice and knowledgeable and helped me pick a phone charger because I wasn't sure which one I needed. Brought a smile to my face!

Nice and clean services, polite staff, Kuba from WHSmith was very helpful when I asked for help.

Just visited Cornish Bakery and the staff there are amazing. Kam and Amber helped me and made me laugh!! Would recommend

Excellent service provided by Kam, will definitely be stopping by again. Lovely gentleman, service with a smile ☺️

Great services. I always stop here!

We stopped at this services for a mid-morning break. There were plenty of parking spaces available when we visited and the car park had plenty of clear signage. The car park included a few electric vehicle charging points and a few disabled parking bays near the entrance. The services is home to a Spar, WH Smith, McDonalds, Costa, Cornish Bakery, LEON, and a few other shops and eateries, mostly focused around a central seating area. There is also a small amusement arcade/gambling area. We stopped at Costa for a hot drink and we're very pleased with the ease of ordering (either via self-service screens or the usual counter service), the friendliness of the staff and the cleanliness of the seating area. The toilets here weren't the cleanest I've ever used but were usable. In terms of accessibility, there were a few disabled parking bays near the entrance. There was one dedicated automatic door (which was working during our visit).

Can't go wrong with a McDonald's at a services.

Great stop on the way to Cambridge

Everything was clean even though the weather was yucky.

Great friendly staff and good food

Stopped here on 16 Nov for LPG. While advertised, it was not available. Both air and water machines also not working. And to put a top hat on it, toilets in the petrol station out of order. Pretty shambolic for a service area

Busy but good for a break and coffee

Very good place to stop. Lots of places to eat and shop too.

😁Can't complain 😁 Small, everything next to each other - Shops.. .

Clean pleasant. Busy but it was half term

Ideally positioned just after the M50 and halfway between home and the Lake District. Plenty of room to park our motorhome close to all amenities, with grassland close by to walk our dog; much appreciated!! Nice to see they’ve installed fast EV chargers too, which means we’ll be utilising them when we’re using the car next time we stop for a break!

Great place with all amenities for a rest whist driving long journeys

Hgv shower nice and clean plus plenty of hot water... Happy days

Clean toilets ample parking overpriced fuel as with all services

Decent motorway services Spar decently priced to for a services

A very good stop over. Plenty of food to choose and gifts

We stop here a couple of times a year. There's always plenty of parking. Toilets are ok, bit tired and could probably do with a revamp, but clean and work. Food is pricey, but services tend to be. Staff always super friendly and professional no matter which shop you go to. I usually pick up something from the Cornish Bakery but we decided to sit in and eat from Fresh Food Cafe. We had 1 full English which was ok, nothing special and 1 vegetarian breakfast, which was actually quite good. Was actually better than what I can get locally to me! Coffee was meh, which was disappointing. Picked up some exorbitant sweets from the Spar, they were mindblowingly expensive, but needed some hard sweets cos of a cough. Picked up some for the return journey from a spar in the high street for less than half what we paid!

Kam in the Cornish Bakery is a customer service legend, sprinkling sunshine on weary travellers, he makes people day and should be celebrated

Great place for a break and a bite to eat.

Nice and clean toilets with lots of food and shops.Dog walking area excellent

Kam, was hilarious, great service and funny

The toilets on the weekend were filthy, not the staffs fault. They were trying hard to clean up after disrespectful customers. Otherwise good service in the building

Just stopped off for the toilet, which was very clean.

Facilties always clean but prices are high

The fresh food place in the corner sells jacket potatoes lovely

Clean toilets and plenty of options for food

Perfect, as long as your EV has CCS not type 2.

If only all services had hgv parking areas this big. Plenty of showers too.

Toilets nice and clean ,good shops inside ,good food outlets

A great service station to stop off at we always head for this one when heading up north one of the better ones

Nice spacious, clean, all units brill

Alright if you need a pee or just a break

All you could need for a short break or even an hours sleep particularly while travelling

Toilets are disgusting. Badly serviced by staff who are unclean themselves. Otherwise, the place is a mish mash of busy, badly looked after outlets serving poor and expensive food and drink. There is nothing to be recommended here, except best to drive on by...

Excellent service area, numerous franchises offering a wide selection of foods and beverages, clean toilet facilities, ample parking

Great place for a bite to eat and a rest

Cleaning both coffee machines in the evening doesn't help the tired traveller....

Clean and tidy good range of food and grocery shops toilets where Clean

Only 8 EV Chargers. Come on RoadChef we need many more. South Mims has 16 standard and 36 Tesla.

Staff very helpful, parking in main car area a bit crowded and no clear signage to overflow area Clean and tidy, but food prices are still extortionate but that's the retailers not the site managers. A clean, tidy, professionally run services, thankyou

Amazing coffee! THE best customer service from Kam whi noticed that my daughter was upset and went over and above to help. Thanks so much x

Great service from Kam. Would visit again.

Cam served us. Very happy and pleasant. Great service

Kam made my day - so cheerful and polite. I wish everyone was like that.

Fab service and food. Kam and Natik were polite and friendly, lovely guys who were very eager to please.Our croissants were absolutely delicious! Highly recommend.

Kam and Naitik at the Cornish Bakery were great - really helpful and friendly.

Naitik and kam amazing guys great service

Kam & Naitik are the best people I’ve ever met, made me laugh so much. Cornish bakery are the best

Naitik and kam gave excellent service

Kam and Nattik have been great! Very friendly and fun!

ABSOLUTELY AMAZING SERVICE THANK YOU KAM AND NATIK

This is the worst service station I've been too. There are too many Brummies

Kam and Nattik are legends, supreme service and experience.

Thanks Kam and Naitik, top service, good chats ❤️

Excellent chorizo mozzarella pasty highly recommended. Excellent staff as well, Kam & Natitik made the eating experience after a long day behind the wheel more fun and enjoyable. They both will go far.

Kam & Naitik served me in a very professional manner - they very entertaining and certainly deserve a pay rise !!! Thanks for brightening up my afternoon 🤣🤣

Kam & Naitik were a refreshing and friendly pair with great customer service with a smile... ps... best coffee around!

Kam & Naitik were great & food was fantastic!

Excellent Service great food, recommend you trying it out.

Stopped here in passing. Baby change toilet was horrendous. Dirty, stank rotten or pee, couldn't place my bag or child down to sort them out other than on the small table

Went in today after a long journey naitik served us with a smile and was really nice talking to him.👏

Had great service by naitik very kind will surely visit again.

Naitik, served me at Chozen Noddle. Great guy. Supper helpful and polite! 5 🌟

CHOZEN noodle bar was really good value for money, good portion size and good selection. Naitik was very helpful and knowledgeable

Chozen was amazing sticky chicken was full of flavour the person who took my order was friendly and explained the food well thanks alot Naitik

A fairly normal Service station, though it does seem to be a bit dominated by Costa.

Naitik was very helpful and accommodating, couldn’t of been nice and more attentive, will definitely be returning

Quite busy for this time of year. Only stopped for a quick pit stop, good job we did as 500 yards down the motorway (northbound) hit a traffic jam, took over an hour to get through.

We had great time Thank you Naitik for your great service

Naitik saved us what an amazing guy keep up the good work

Great Thai green curry served by Naitik

We had coffee and pastries at Cornish bakery. Naitik and Kam were lovely and helpful and food and drinks was lovely.

Naitik man, such a friendly guy!

I stopped to use the toilet at the bp petrol station partnered with asda, they are the worst facilities I've ever used dirty, smelly and just overall run down, I'm surprised Asda want to put there name to this petrol station

Had the nicest brownie and almond croissant I've ever had from the bakery, after being stuck/standstill on the m5 for 2 and half hours! Kam and Naitik absolutely made our day, fantastic customer service, credit to the company. I left them smiling like a Cheshire cat.

Usual service area,a bit crowded so didn't stay long.

We had freshly made pasties and lovely lattes made by Naitik & Kam this morning at the services. These guys really cheered us up on what was a wet and miserable day. They bounced off each other, and we're super friendly. Keep up the good work guys.

Love this services. It has so much to offer with food and drinks and a added bonus it's the only services in the uk to house the welsh air ambulance

Kam made us a great coffee at the Cornish cafe! No one makes strong enough flat whites these days but Kam knows where it’s at!

Standard motorway services. Lots of food places to choose from, toilets everywhere charges and a hotel on site as well

Very busy, plenty of food outlets, adequate toilets

The lady at the fresh food cafe joshna took my phone off me and told me I had to do this. She told to do 5 stars however she was really pushy and I really didn't appreciate that.

Joshua in fresh food cafe, great service happy smile. Many thanks 😊

Lovely kind young lady served me today at Fresh food cafe her name is Johsana food are delicious and fresh I'm recommend

Very friendly and quick service, joshina was lovely

Nice full English at fresh food cafe. Ishna who served us was lovely and attention. Thank you

5* service from Joshna this morning at Fresh food. Also fair to say that the quality of the food is very good also. Thank you Joshna and Roadchef for the experience.

Lovely and helpful server called Kam. He had a great sense of humour and served us quickly.