Ristorante Sergio in Cheshire West and Chester

The best Italian restaurant in Chester! First time I came here, I had the Margarita pizza, it was cooked to perfection. Today, I had the lasagne, it was without a doubt, the best lasagne I have ever tasted! If you’re in Chester and want to taste genuine Italian food, go to Sergio’s, 11/10 would recommend to anyone❤️

Great restaurant very authentic inside really friendly Great food

Amazing authentic Italian experience, the food also Amazing 👏

6pm Tuesday evening and it was getting full, which kind of says it all. Pizza and lamb cutlets were very good and value for money. Would definitely recommend.

We had a wonderful meal. The midweek lunch deal 2 courses for £14.50 was Brilliant value for money, food was fantastic.

I've never understood the attraction of Sergio's. Of all the places to eat, why walk down a grotty side street between bins and cars to get to a restaurant...but I didn't book it so let's give it a go. Let's not be put off by being ignored as you walk in and let's just wait to see if someone acknowledges us...ah we are not invisible! I understand being asked "have you booked?" and "what name?" but not so sure I understand "what time have you booked for?" (shouldn't they know that!) or just being left stood not knowing what's going on while they then move on to other people to ask the same questions. So even though a table has been booked it appears we just stand here and wait for one to become available! The menu is quite extensive but amazingly somehow also uninspiring, I was also surprised to see the only draught offering was Stella, at £5 a pint (£5 for a pint of Stella!) or you could have a 330ml bottle of decent beer for £6! Wine by the glass? Not really unless you want house wine. Conversation? Not really, it's noisy and you're packed that tightly you may as well be sat on the same table so unless you want to shout you're out of luck. We didn't stay to sample the food so I can't rate that, 10 minutes of trying to find something on the menu worth staying for without so much of a "can I get you an overpriced drink" and we decided to free up our table. Unfortunately that was long enough to come out stinking of food, but at least we got off to another one of Chester's Italian restaurants and enjoyed fantastic food and wine.

We're regulars in Sergio's and we must have been 8/9 times in the last 6 months. Best Italian by far, service is excellent, food is served quickly and staff are always happy to see you. We haven't had one thing from the menu that wasn't brilliant and we try something different each time. 10/10 I tell everyone I can about the place.

Very much Italian. We wandered in to see if they could accommodate us. Was no bother at. We shared a cheese garlic bread (a starter of epicness) and the mains were a calzone and a carbonara. Both very nice. We had a few drinks and was wonderful.

Exceptional tasty Italian cuisine with an extensive menu. Service was excellent and we were made to feel very welcome, definitely recommended

Great place. Been many times over the years when visiting Chester. Always busy. Food always very nice

Looking for top notch Chinese food then look elsewhere, however looking for top notch Italian food look no further. Outstanding every time.

Food let it down slightly this time, pasta was just really heavy and soggy. Garlic pizza was just solid with the same cheese no real flavour to it. I'd go back but I just seem to be getting some bad luck here

The best Italian in Chester! Amazing food and lovely staff! We had lasagna for starter which was fantastic. For mains, we had pizza polo and calzone, both super tasty and delicious! Good price, good quality, good service, it’s a must-go!!

Always a pleasure to visit, it was busy this weekend, so stagg a little harassed, but the meal, and the enjoyment was still a worthwhile visit.

Lovely place,food was amazing 👏

The food, service, and atmosphere were top class. Carlos was a wonderful host. The place was buzzing with happy customers, and nothing was too much for the servers. Great evening here. Highly recommend.

I can't actually comment on any of the categories above as we didn't get through the doors of the restaurant. I booked a table for lunch on my husbands' birthday, 13th Feb, at 2.45pm. As we approached the door, a gentleman told us that we were too late to eat as the restaurant closes at 3.00pm,and reopens at 5.00pm. My advice to anyone is ,don't use their online booking system. We were offered a table at 2.45pm,and told that we would need to vacate it at 4.15 pm. We were also sent a reminder of our booking. My first recourse was to email the restaurant but as I have had no response all that I can do is post this review.

Amazing food, cooked perfectly. The starters are light and refreshing and the mains are beautiful. Service was fast and all the staff are great. Really fair pricing at £14.50 per person for a starter and a main at lunchtime - definitely come here if you're in town!

Struggling for somewhere to eat and walking down St.Werburgh street the smells coming from this place are unreal, popped in for a cheese and garlic bread to take away and they did not disappoint, would recommend this place 10/10 friendly staff quick service and amazing tasty food. I will be back

A real Italian restaurant, the pasta is good but the best thing is the pizza. I recommend a delicious calzone. Friendly waiters. The prices are of a classic Italian restaurant in England.

Superb Food excellent and the staff equally so Thoroughly enjoyed our evening there

The food and atmosphere are brilliant and the price is very good for the quality of food served. I'm already looking forward to going back.

Highly recommend. The food was so delicious. Generous portions not overpriced. Service was excellent and prompt. Staff was very attentive (especially Carlos.. thank you Carlos). Recommend Lasagna Verdugo and arancini were great.

Pleasant and delicious lunch time

Came for my birthday meal, and the owner and younger lad was amazing! Brilliant conversations and incredible food. Proper authentic food, will 100% be returning!

We came for early lunch without booking, we were lucky we got a table. We had the set lunch, my tuna was cooked as I wanted (rare). We will definitely be coming back. The owner and team are Italian, so authentic Italian food! Their Affogato is to die for！

Excellent food/service. Been several times and always top notch.

Always great service, great food in Chester's best Italian restaurant.

Can never stop talking about the quality of the food was it the Risotto or the seafood pasta, everything tasted fresh. The team is great, the South American chap was very friendly and prompt, he made sure our little one gets just after a prolonged period of wait for our delicious dessert that he doubled her gelato. Only down side it can get very warm, just be careful where you get seated.

Top quality food here, steak was fantastic.

55 years of trading. Fantastic authentic Italian food and wine. Great restaurant in the heart of Chester. Friendly and attentive staff. However the toilets are very dated and grubby and badly in need of a refurbishment. Come on owners you are doing the restaurant a disservice. The horrible yellow that is dirty and scuffed and old fashioned come on! Give the toilets a makeover they deserve 🙏🇮🇹❤️

This is allways my go to restaurant in Chester but on my last visit the food was terrible mussels served closed main courses were cold the fillet steak was the smallest fillet I’ve ever seen no potatoes or fries with mains the waiter was useless so guys don’t bother on a busy sitting because they don’t cars

Very nice food and nice staff as well! Would highly recommend, thank you

Booked for my step daughters birthday on Christmas eve, the food was lovely as was most of the staff, the atmosphere was fantastic. The only thing that spoilt it was the rude waitress who was ignorant and very rude, anybody would think we'd asked her to pay the bill, she needs to change her job.

⭐️⭐️⭐️⭐️⭐️ I can’t say enough great things about this place. The food was absolutely incredible, every bite was perfect. But what really made the experience unforgettable was the service. Alessandro is hands down the best waiter I’ve ever met! His energy, charm, and knowledge of the menu were next level. He doesn’t just serve – he sells the entire restaurant experience. If you’re lucky enough to have Alessandro take care of you, you’re in for a treat. 10/10, I’ll definitely be coming back!

Excellent service. Food quality is fabulous! Served really quick, even though it was on busy Saturday evening! Staff all very friendly and helpful. Highly recommended!!

Really disappointed with this place what such high expectations 😔. The staff were so attentive and very lovely but unfortunately the food and atmosphere was not up to the same level. My pizza was like chewing gum, couldn’t swallow the cheese, and the pasta was very watery and almost broth-like. Very loud, cramped and overstimulating layout-definitely too many tables and people rammed in at once. Unfortunately will not be recommending or returning any time soon. Such a shame as staff are very funny and attentive but hopefully they can improve☺️.

Nice friendly place. VERY busy and full. Good food. Central location.

Lovely staff with Italian hospitality Pork ribs with perfect barbecue sauce so tenderlicious Pizza is the bomb with all meat and all cheese mix with simple olive oil and greens to cut the fat Tiramisu a very delicious sweet treat to end the full meal Would come back again

A lovely italian restaurant right in the centre of Chester.. Great food in a nice atmosphere with very friendly staff..we will definetly return!

Our go to Italian whenever we visit Chester. Fantastic food, atmosphere and the service, with a smile, is always exceptional.

Lovely food. 😍 Great service and friendly staff. The desserts were outstanding 👏

amazing atmosphere and great food

Had a lovely 3 course meal, we also consumed 3 bottles of wine and enjoyed a lovely family meal while we were there. It was only half an hour after the meal that the experience was tainted. While having a drink in a bar around the corner the manager of Sergios phoned my daughter as she had made the booking. He accused us of not fully paying our bill? This had my daughter very confused and embarrassed as she had made the invitations as a meeting of the parents for the first time for her and her boyfriend. After her boyfriend then explained over the phone that the bill total had been equally split 3 ways, the managers response was to resort to taking the money from the waiters. I had checked my online banking, no issues, daughters boyfriend checked his, payment was made, and his father even had the receipt with all the items we had consumed listed (as we thought they were trying to say we hadn't paid for items not listed) plus the 25% service charge. End of call, no faults on our behalf and not a word of apology or follow up call to say they had checked and found all to be correct. We certainly won't be dining there again.

The one star is for the free Limoncello which was the only good thing about Sergio's. Terrible service, substandard food, unfriendly atmosphere. I feel like iv been robbed worse italy iv ever been to. Will never return.

Proper Italian atmosphere. Was lovely!

Like the tardis, bigger than it looks, nice busy atmosphere, friendly staff, food was lovely authentic Italian

Absolutely fantastic! Wonderful food and great service.

We found him by chance walking through Chester. Very good food with a friendly atmosphere and magnificent service.

Great food , atmosphere buzzing service charge!!!!!

Visited last night while visiting Chester. Sergios is tuck away down a little alleyway by the Cathedral we only found it by chance Excellent food very authentic restaurant with a great atmospheric good service

We had booked a table for a late lunch today, arrived on time, waited 6 minutes to be seated whilst the gentleman behind the bar flirted. He then sat us down banged the menus down and walked away without saying a thing. We left. Had a lovely Thai instead.

Love this traditional Italian restaurant! Great food and wine!

Loved the place. Tasty Italian food. Prompt service.

Booked this place for my wife's birthday as I'd heard good things about this place, it did not disappoint, great service throughout, great food and excellent atmosphere. Definitely have to come back to this place to try out more of the food. If you like Italian food, then this place is a great spot to dine at.

Great choice of authentic Italian food, lovely staff, very friendly. Gets really busy so make sure you book!! Lovely location just next to the cathedral

Food great atmosphere good and the price was really good. Book ahead if you can as it gets really busy

I had a bad experience with this restaurant, especially the restaurant manager, because he does not respect the customer. I do not advise anyone to visit him, especially since the restaurant manager was racist in his dealings with me.

We waited for 50 minutes for a table. Both people that came before us and after us got seated before us even though they didn’t have reservations as well. We were unwelcome because we had a child and I’m wearing a hejab. I donot recommend this restaurant to anyone as I’m coming to enjoy a meal not to waste my time and be disrespected

Fantastic little place. The food and service was amazing

We went on Tuesday evening. It was very busy, the staff & service was lovely. We did have starters but I forgot to take photos of them. It’s the best Veal Milanese & pasta I have eaten in years. It was piping hot as well. My partner enjoyed his lamb chops. Another wonderful dining experience for us….. will definitely be back!

What a lovely place, Gorgeous food , great Staff , great atmosphere definitely recommend & will definitely return when in Chester 👍👍

Delicious food, quick and friendly service, absolutely loving the Authentic Italian decor inside Great value for money Calzone, pasta dish and cheese garlic bread with two drinks was £44! 😍

Visited off the cuff on a Saturday afternoon, able to seat us straight away. Service was great, food was quickly delivered, piping hot and delicious . Reasonably priced. Note 7% tip is automatically added to the bill.

Don’t waste your time going here!!! Food is absolutely disgusting, both mine and my partners food was foul, I understand that it was busy but we had booked in advance and were practically pushed out the restaurant. Pasta was watery, bland and was the worst dish i’ve had out before Asked for a jug of water for the table and practically got two shot glasses of water , asked for another drink and didn’t come and then after we paid we got chased out the door because they missed 39p off the total bill I mean what a joke! I wouldn’t recommend wasting your time nor your money here as both the service and food were both awful, i’d sooner go to the other Italian restaurants that are actually good in the area.

Super tasty food and buzzing atmosphere.

Love it. Always a lovely welcome. Food is special and gorgeous. X

I love this place best italian restaurant in Chester +++++

My mum came here first with work friends and loved it. She got the 2 course offer, portions were smaller and everything was super tasty. Went back with myself but missed the 2 course offer so we opted for a starter each and to share a main. Mum got the Italian meats which for a starter was too big, way too salty, the parma/serrano ham was so thick (she got this last time and it was perfect) I got the calamari which was just inedible, the coating was a mix between breaded and battered, the squid was thin and bland. We mentioned this when our plates were cleared, the manager asked what I meant by bland and I replied no flavour. He didn't say anything just took the plate and walked away, he did take it off the bill. But no apology, no conversation, nothing. From someone who's always worked hospitality, this wasn't the way to go about it. Can't say I'll be going back but if you do decide to go, the 2 course lunch deal seems to be a lot better

Waited an hour between starter and main course, and had to ask for the main. When it came, one of the meals was cold and had to be replaced. That said the rest of the food was good

Recommended by our professor. It's amazing! Excellent food and service. Large portions with reasonable prices. The food took about 20 mins to come. Zucchine Ripiene was super warm and tender. Roasted courgette filled and topped with different cheeses. The sauce was light but really good. Tagliolini Mare e Monti blended the taste of mushroom, scampi, cream and tomato perfectly together. Could be better if a bit less salty. Tiramisu was soft and mild - just about the right. Really love the mascarpone cheese!

Party of 4, each had a 3 course meal. Bruschetta could be improved, seemed like a slice of bread with a topping placed on top. Garlic mushrooms were decent, mussels close to overdone but edible. Pizza was very nice, pasta dish was good and plentiful. Desserts were good. Atmosphere was loud, but then again, a full restaurant is a good sign. I did witness a male waiter wiper his nose with his hand, then handle someones glass at the bar. If I hadn't have seen it, it would have been an issue. I would recommend as we did all enjoyed the food and the two bottles of house white mine. We would likely visit again.

We came to visit Ristorante Sergio on a really busy Monday evening, we didn’t have a reservation but they kindly managed to squeeze us in. The food, wine and service were utterly fantastic. Generous potions and super fresh and tasty ingredients. Highly recommend.

Beautiful meal great atmosphere and friendly staff. Well worth a visit.

Was welcomed ok ,but when sitting round the table talking to family in welsh was approached by a male server and was told no speaking that funny language only english or italian … 😡

We didn't realise that we had to book a table so got turned away by another restaurant. The managers in Ristaurante Sergio were so accommodating and found us a table very quickly despite us not having booked a table. There was a little error but this was rectified immediately by the Director (Sarah) and Dario (manager) who could not do enough to ensure we had the perfect night to celebrate 2 birthdays. Will definitely be returning as the atmosphere was lively and just perfect. I cannot fault the service at all, very attentive and friendly.

This is our go to place whenever we're in Chester. Staff are lovely, and food is excellent, with a great atmosphere. I would advise you book as it is always full.

Date got misgendered first thing on entering. We were so startled we didn't even think to just leave immediately, but it ruined our date pretty much instantly. Also really loud. Can't say anything about the food because we left when we realised we couldn't even hear eachother talking across the table. Probably fine if you're like, a straight couple or whatever, but yeah, that was definitely one of my worst dates ever.

Very nice friendly place, food was delicious and the service was very good

Had an amazing lunch here with my date, the staff were very friendly and the food was very flavourful.

Booked a table for 8 and got seated at two tables pushed together one circular and one square table so they didn't really go together and was a tight squeeze for us all. Food was pretty good. Really helpful and kind waitress, although I asked for no ice in my drink and got served a drink full of ice so had to use an empty glass to get rid of the ice, not the end of the world but still a little annoying. No real complaints from our group as we enjoyed our evening!

Overall substandard dining experience. The waiting staff were efficient, but not particularly engaging. The food came quickly. Good portion size, but the seafood risotto, which looked amazing, was too bland in flavour. The worst of it was when we'd finished and confirmed no coffees or desert, the bill was brought over by a very rude waiter along with a card machine. I confirmed I'd be paying cash. Although the restaurant was only a quarter full he then shouted loudly that our table 17 soon be available, hovering around waiting for payment even though we still had drinks. Left a tip and wished I hadn't. We were walking out and he says Do you need your change? Annoying.

The best Italian restaurant, the people there are kind and treat them well, the food is delicious and I treat myself as I want 😋🇸🇦🇮🇹♥️♥️♥️

What an amazing place Brilliant atmosphere Exceptional service And the food was even better If you're visiting Chester and love italian this is a must

came with my boyfriend for his birthday one of the best restaurants i have ever visited! amazing atmosphere beautiful restaurant with great accommodating staff! Definitely reccomend

Been coming to Sergios for years. Always a joy. Really great food, great service and a really lovely dining experience.

We have not been well welcome by Old guy. He should have been more polite to me and my family. He strongly needs a communicating through people who are the first time on your restaurant. If i come again to Chester, i wont prefer to come here. We got ofended.

Recommended by a friend... absolutely fantastic pizza.. service was quick and atmosphere brilliant.. highly recommend 👌

Top marks for tasty food, generous portions. Waiting staff deserved the added 10% tip to bill. BUT! don't choose this place for a quiet romantic meal. It's very noisy & bank holiday Saturday early eve (6pm) we took the last table. Possibly something could be done to quiet the noise?? The floors & tables have no covers on them & the kitchen is open to the restaurant floor. I would definitely go back but hopefully another time when it's less chaotic.

Food and staff were lovely, but it was so loud we couldn’t hear the people we were sat with. It was so loud we left to get dessert elsewhere. Maybe some noise damping would fix it?

Called in for lunch, Friendly staff and nice atmosphere, seems to be a popular place for lunch. Good portions and good choices, food was also tasty. Well worth the £14.50 for 2 courses and a filter coffee. Would recommend when your in Chester. Main menu was also inviting.

After many visits to Sergio's, I was disappointed today. The quality of the food and service as always, was excellent. We chose from the fixed lunch menu, which at £14.50 for 2 courses, is cheaper than at most other restaurants. However, the portion size for the sardine starter was not huge and the cannelloni (more correctly described as canelloni, since there was only one tube) was totally inadequate for a main course. I appreciate they need to make a profit, however this seemed penny pinching to the extreme and the meal was, IMHO, worth less than the asking price.

Cosy Italian restaurant close to the Cathedral. A reasonably sized menu, excellent quality throughout

Absolutely the best and affordable italian in chester. The Service and quality of food was amazing. 2 courses for 3 people with drinks 103 pounds. Great atmosphere and authentic italian surroundings. Would recommend and would return if in chester again. I would also book a table on a Saturday night as we waited 30 mins for a table but we were not in any hurry so wasn't an issue for us.

Lovely Italian restaurant tucked down a side street in Chester. Proper homemade food, served hot and tasty. Reasonable priced for centre. Lovely staff and great atmosphere

Food is tasty here. But what I don’t like about this place is that they charge the service fee without notifying, even on the take away. I have recently noticed they charged me with the 10% service fee for my take away but they have only said that that’s automatically added wrongly. Another time it was £7 remaining for me to pay at our group dinner. They put £10 on the post machine right after confirming that I’ll pay £7. The attitude of staff is not the most elite or friendly. The venue is a little too loud

No smiles from the staff. Stressfull. Food was good.

Great vibe, great services, great food!

Very disappointed. Food was very average , tepid and just unappealing . Extremely noisy . Go somewhere else for good food and ambience , and I am half Italian .

Really quick lunchtime service and great food. Reasonable price for the 2 course lunch offer.