Rio's Piri Piri Hodge Hill in Birmingham

Dealt with Adeel, Messed up our order, did not apply our discount voucher. even though we ordered beforehand for collection, they made us wait another 30mins and when we got home the order was incomplete. Never going back there again.

Best chicken and rice I’ve ever had. Pepes got nothing on them

Very helpful and the food came quick.

Wicked customer service and food is excellent as usual

Natu was very helpful and provided wonderful service , highly recommend the chicken and rice

Lovely atmosphere Sairam absolutely great customer help

Beautiful service wonderful food and the staff nifty was absolutely respectful and kind whilst I wait for my order

Sairam is an amazing guy, he is so great! He deserves a raise.

Sairam, Very well mannered, overall good service & nice food.

Best services along with tasty food. Staff is very friendly.

Lovely food great service by Adeel

Great service by staff and fresh food when visited. Thank you once again especially to the brother Adeel, top man 👌🏻

Very good service provided by Adeel, food was 10/10. Thank you for looking after us brother!

Great service, staff very friendly

Customer service is amazing, food is great

Love this place been coming here for years never let me down always 10/10 food and Adeels service has ALWAYS been exceptional

The food is fresh and cooked to a high standard; always delicious especially the peri chicken. Customer service is brilliant. The staff are so friendly, welcoming and accommodating and always maintain a clean and hygienic environment.

Lovely experience met Nitu who made my experience good

Nitu is a very lovely kind helpful and always goes above and beyond in her customer service ,l Sai is a nice helpful lad at counter

Lovely friendly staff. Order was delivered quick and set to standard

Service with a smile!!! Would recommend to come here if you want great protein.

Excellent customer service Food was good

adeel was so friendly and helpful!

Amazing customer service , very helpful and very friendly. Was served by adeel and he was amazing 😊

Adeel gave amazing customer service and great communication I’d advise Rio’s to promote him.

Food is good and high quality. Food made fast upon my arrival. Served by a lady called Neetu who was prompt.

Excellent service from the guys here at Rios.will definitely see me again!!!food was lovely too.

Good food great service by adeel love this place

Nitu at Rio provided great service and nice food/clean restaurant

Customer service was good the girl call neetu served me she really good served me with smile i just want say keep it up like this thank you

Tasty food .nice staff staff nitu service very good

Really good experience and fast service

Came as a group my mate ordered first and never made it now we all have to wait not our food went cold not right.!

Amazing fresh food, on time, and great seating and service

Best food in town, best service by cashier call Adil. Must try everyone!!!

Very good food and amazing service and they are clean and very good people that will give you the best costumer service

Great atmosphere and environment

Never fails always the same quality of food.

Reliable, very friendly staff, tasty food.

Amazing atmosphere food is splendid helps with the gym

Served by Adeel, come here often. Food is always fresh, tastes good, good seating availability.

I’ve been looking forward to trying chicken rice, and was so glad that I did! The food was so delicious and the service was really great, too!

Come here very often, never a let down, top quality food and top service from Adeel always

Cant go wrong. Decent food. Adeel top lad

Very happy with the service and quality of food and great big thanks to brother Adil

Awesome food with even better customer service. Adeel you’re a legend 10/10

Very good food and amazing hospitality by adeel!!

10 out of 10 service an food Neaver let us down on the food best in hodge hill

Excellent service from Adeel, was quick and polite with taking my order. 5 stars!!!

The food is very delicious and their staff is very friendly and kind too and I will highly recommend it to everyone.

Adeel done best service big thums up 👍👍

Ma sha Allah best shop in this area my brother Adil is great

Staff is always friendly and welcoming

I'm a regular customer at this place for the last few years, I love their food and hows it freshly cooked. The customer service guy Adeel, he is very kind and treats customers like family

The food is very nice and tasty, it is also worth the money. I would recommend it anyone who has never tried Rios to try it

Brother Adeel deserves more then 10 star for his amazing service and kind behaviour ,very very kind every time I come, he's the best there is ,I hope he progresses further as well as this business, food was amazing 11/10.

So disappointed with the wait time. Order two things and it took almost 40/45 minutes waited.

This place's standards have deteriorated massively over the last five years. When they first opened near my house, I really enjoyed going there. However, my last five visits have been absolutely disappointing. Considering you're paying an average of £8 per meal, they should at least serve fresh fries. On numerous occasions, I've noticed them cooking large batches of fries, which they then refry for a few seconds, making them oily and poor in taste. When I pointed this out a couple of times, they insisted the fries were fresh.Recently, I had chicken and rice, which was edible but a real letdown compared to competitors. The rice was very mushy, and the chicken had an unpleasant smell. I'll now be sticking to my regular spot, Meri Go, and travelling the extra five minutes for better food and standards.

Food tastes good, the only issue is that they take absolute ages to get your order ready.

Got delivered there parking was horrendous but app still shows order confirmed a serious delay in app driver NEVER payed attention to instructions only thing good came 5 mins earlier that time said chips soggy,veggie burger nice with a bit of there sauce but soggy once again as for the rio grande burger ( the chicken was very dry I had to use sauce to take away the dryness)

Ate here a few days ago and had a really nice meal. Just some chicken strips (grillets) in hot and lemon and herb. Was really tasty and nicely grilled!

Delicious food with professional staff Always recommend

Love this place, friendly staff and great food.

Not happy at all. Spent lots of money the first time. Then receive a 20% off voucher to get to the checkout and an error occur in their end. I try to put it through again to be told that the voucher is no longer valid as it has been used.

Very unprofessional staff not all of them. Misleading prices Wrong prices on main menu display screen in Shop Trying to overcharge when questioned Reply was they are the old prices on the screen....

Parking space is not that big but we parked behind a parking for tesco i believe . Ordered chicken strips and chips . Better than chicken and rice if you prefer something light and spicy . You got options for mild , hot and extra hot . There are other choices as well but chicken and chips was a nice option. Would eat this again . Dine in is okay as ambiance is not super great though .

This branch does take long to give you your food, once received my food was just about warm the chicken was dry and not juicy like the alum rock branch. My suggestions be to not overcook the chicken. Otherwise it’s in a great location

my daughter placed an uber eats order and she requested a extra sauces as the 1 tub of sauce ain’t enough and they didnt even think about outting extra sauces in so the manager needs to do something about this because my daughtee was veey upset as its not filling

quality chicken, full of flavour

Food is always great, order once a week at least from this branch but I'm disappointed with the beverage selection, humanity must come before profits. I won't be giving my custom anymore until they change tact.

DO NOT ORDER FROM THIS PLACE! First time I ordered food from there today, food came on time great, but when I opened the bag my burger was missing, I rang them to query it and they point blank said there's no way they missed it and I'm lying, which full well I am not I kept all the contents of the bag for proof, then I ring them back to ask where is my burger and I get told they are not sending me one and if I want it i will have to go to the shop to collect it because they won't send another even though I paid for delivery and because apparently I'm lying. why would I go to all this trouble complaining if I was lying ? And this was from the owners mouth too .

💯 for the Taste and service... Recommended 👍🏻

Always mess up order. Did phone order , arrive 15 minutes later to be told , we forgot to do your orde , waited another 15 minutes for food . No sorry said by staff . Regular theme , take tooo long to get the food out

Theres this same worker who is so stingy ge doesnt even give me basic chili tubs and garlic guys like its againts policy yiu have to pay. Deffo wont be back crazy high prices skankkkk and Makes food so spicy is un edable

Food was amazing, staff were lovely, shop was clean and the sauce pot nearly left in my pocket it's that good 😂🙌🏻

Absolutely delicious 😋 I have eaten in and I order at home, try lots of different foods on the menus and I have enjoyed every single one I’ve even got my mother eating from here and she is very picky keep it up Rio hodge hill 👍🏽

Does not match original rio’s taste. I placed order on rios app with all the different sauces. Not all flavours available and the available do match the original rios sauce. Tasted as OTC tesco’s sauce

Just bought a 2 piece Chicken and chips, The chicken might have fried 3 times over. Its soo dry and had any flavour to it. Please don’t waste your money on this place.

Good food but service was a lot better when they had the young lot working here. Its obvious that the older folk just want a quick transaction and then send you on your way. So stingy

Horrible food Staff is horrible Order something and didn’t put my food on the grill Ordering first ending last :)))) Not recommend this place

Great customer service with a smile !! Anil periodically checked on our table to make sure everything was to our liking & the food was delicious!!

The food from here is amazing, we have the Rio's La Familia Grande from the menu and the food always arrives fresh and hot, and so tasty. We always have food left over for the next day! Highly recommend!! My definite go to for peri peri chicken 🐔 😋

I have been to a few of the Chikaros branches but the Hodgehill Branch is definitely the best one I have been too. I went with a few family members and between us there was quite a few children (5 In total) . As soon as we walked in we were greeted by friendly staff , who told us there was a playroom upstairs for the kids (which was massive by the way the kids loved it, and played in it the whole time and let us mums eat in peace lol). The staff also helped me take up my babies belongings as I had to go up the stairs.The staff alongside bringing up our food and being very friendly and polite , they even went to play with the children which I thought was a lovely personal touch. The food was well presented and tasted lovely , the staff gave complimentary dessert for the kids and when went down to pay the bill they got asked if they wanted ice-cream. I would definitely come here again , whether it be with my children, family and friends I feel like this place caters for all groups. Also, Staff members Abdullah and Safias customer service was outstanding and they really went above and beyond to look after us.

The Grande burger had a piece of glass inside I had it in my mouth while eating Disgusting and so dangerous!

Really good food good portion. And very nice ppl

This place was amazing and I would definitely recommend it to anyone and easily one of the best places I’ve eaten at and the service was also really good

Lovely service with nice Atmosphere food is great 👍

Amazing food, and fabulous customer services.Also very clean and polite staff with really affordable food

I recently visited Rio's Piri Piri, a fast food place known for its delectable menu. I had a wonderful experience and was pleasantly surprised when they went the extra mile by including an additional chicken wing. Rio's Piri Piri truly understands the value of exceptional customer service. The fact that they provided an extra chicken wing shows their commitment to going above and beyond to satisfy their customers. It was a delightful gesture that made me feel appreciated and added an extra touch of generosity to my meal. Aside from the extra chicken wing, the overall dining experience at Rio's Piri Piri was outstanding. The flavors in their food are bold and vibrant, with their signature Piri Piri sauce adding a delightful kick to each bite. The menu offers a variety of options to cater to different tastes, ensuring there is something for everyone. I highly recommend Rio's Piri Piri to fast food enthusiasts and those looking for a delicious and satisfying meal. With their exceptional food, attentive service, and the thoughtful gesture of providing an extra chicken wing, Rio's Piri Piri demonstrates their commitment to ensuring a memorable and enjoyable dining experience.

Grilled chicken strips- the best

Disgusting food. Don’t follow order notes, rush their food. No taste

Poor quality chicken and rice, it was soggy as chicken was covered in marinade. Charged £9 for fries and gave only 1x chilli/Mayo dip.

i dined in and ate at this shop at 3:15pm and it is currently 12:35am and i have been projectile vomiting nonstop causing me extreme pain . i have had a dreadful ,horrendous stomach ache. the food has done this to my 3 friends aswell as me . also their sweet chilli wings are mid. The servers behind the til were extremely nice and helpful yet the food wasn’t worth the agonising pain it gave me . Plz do better . Not worth £10 . Do not recommend ! Will not be coming again 😡😡😡!!!!!!

The food didn’t come and they charged me more then it was supposed too never ordering again terrible customer service

I ordered Piri Piri Chicken through the Just Eat App. The chicken skin was not cleaned the way it should have been. This was not up to the mark!

Ordered a wings meal through uber eats and it arrived quickly. Once i opened the bag i soon realised i was missing my fries so i gave the shop a call straight away. The man on the phone was very apologetic and dealt with the problem giving me two options. Great customer service which meant i wasnt mad that they missed my fries. The wings were absolutely amazing so flavoursome and the perfect level of spice. Would definitely order again

Food is good but the prices are extremely high

This bang out of order thy disrespected people food is poor quality smell of my wings bang out of order not coming here again

Best grilled chicken local with awesome flavours highly recommended good fast service quality staff especially Adeel highly recommended.

Brilliant food and customer service. All requests taken care of from Adeel took notice of every detail. Food was made to perfection