Based on 479 opinions finded in 3 websites
Based on 479 opinions finded in 3 websites
Nº 161 in 315 in Staffordshire Moorlands
Nº 1 of 3 American in Staffordshire Moorlands
Opinions
Always cold when I have it delivered. Below photo with very very little lettuce, doesn't look appetizing does it? Rude customer service. Umpteen times I've give them benefit of doubt, I'm no longer spending my money here.
Leon Owen . 2024-09-14
MORE AT Google
2 large chicken kebabs in pitta...enough chicken but barely any salad and pitta slightly warmed. Also had a burger meal deal. Asked for salad with the donnor but no salad. The cheesecake was (and still is 45 mins later) completely frozen. Very disappointed with our Sat night treat
Helen b . 2024-08-31
MORE AT Google
Shocking how can u deliver a burger with the bun soggy and dripping with water absolutely disgusting sort yourself out
Josh Nellist . 2024-07-22
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As a regular customer for years I have never had to complain about this place but tonight it took 1.5 hours on a Monday for delivery I called twice both times 25 mins apart and was told it's leaving the shop now. Food arrived and very poor cold donor meat cold chips and poor ended up throwing £23 worth in the bin. Seriously will look for another place. Even the food wasn't as described there was no fish fingers in the meal 😞
Richard Evans . 2024-07-15
MORE AT Google
Best pizza in Biddulph great service from the staff.
Stormzz . 2024-05-24
MORE AT Google
⭐⭐⭐⭐⭐ I've been a delighted patron of Rupeyal Biddulph since 2020, and each visit reaffirms why it's my go-to restaurant. The food is simply awesome – bursting with flavor, freshness, and creativity. From their tantalizing appetizers to their delectable main courses and divine desserts, every dish is a culinary masterpiece. The service is always impeccable, and the ambiance adds to the overall delightful dining experience. Rupeyal Biddulph truly sets the standard for excellence in dining. Highly recommended!
Junaid Khan . 2024-02-21
MORE AT Google
Cracking takeaway, have been going here for 20 years. Always good food and quick delivery.
matt lovatt . 2024-02-01
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Pizza stuffed crust was delicious
ASAM Shakeel . 2023-11-13
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Nice place to get a takeaway and pizza, pizza toppings at a premium though . Your food quality is ok but them prices need another looking at.
Zafar Jawaid . 2023-09-16
MORE AT Google
Best place in biddulph. Absolute legends. Beautiful wall for this review to go on. Dads pissed, they fed him and sorted him right out. Sister loves it too.
Emily Beckett . 2023-08-27
MORE AT Google
I usually always order food from here and very happy with it. Pre ordered food 4:30pm came at 5:45pm. Unfortunately I had to warm all the food up in the microwave as it was pretty much cold than warm. The kebab meat wasn't cooked very well neither. The delivery driver didn't seem very pleasant neither
Ashleigh Nellist . 2023-08-17
MORE AT Google
Absolutely beautiful food, staff very helpful and polite, best takeaway in biddulph, keep up the quality and service,
Lisa Beech . 2023-06-18
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No joke I found a bug in my chips. Never ever ever going here again!!!
ircallum . 2023-06-11
MORE AT Google
Best testy food ever in stoke. Will highly recommend.
adm upt . 2023-06-11
MORE AT Google
Our go to place for Take away , pizza always lovely and not greasy like some Take aways , Caters for my Allergies never had any issues as long as you make them aware always been safe. Great place highly recommend.
Sarah Singh . 2023-05-19
MORE AT Google
One of best take away in biddulph
Matty Haslam . 2023-04-24
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Onion bargie brill garlic bread was terrible absolutely an meat feast pizza well what can I say blind meat pizza still looking for it not really happy
Paul Rainsford . 2023-02-10
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Chose pizza deal listed on shop display at 15.80 added a burger listed at 5.50 my math get 21.30 when asked he said the prices on the menu are online prices and charged 24 . He asked if I wanted sauce when replied please drop a little in a small pot instead he wants 1.50 more . And gave me the food dry . blatant robbery oh and had the cheek to also charge 1.50 more for pepperoni on the ANY 2 PIZZA DEAL
C W . 2023-01-15
MORE AT Google
I had first time meal this place very tasty food.
Imran Ali . 2022-10-13
MORE AT Google
We are regular customers at rupeyal and the food is always amazing but last night then went above and beyond. we had a big order it was over £80.00 and not only was everything correct it was also on time- only a 30 minute wait for collection and the food was absolutely amazing. We throughly enjoyed our food last night - all 8 of us! Thank you rupeyal - we will see you again next week!
Jessica Kenyon . 2022-10-09
MORE AT Google
Not bad not amazing. Used to use all the time but not as nice as it used to be. I think with all takeaways. You have to go and try as everyone is different. Give it a go you might like it.
Ant . 2022-08-11
MORE AT Google
Last burger at this fabulous place 😥 food is fab and the staff are all so lovely. Tom served us tonight and he was excellent. Sorry to see Reubens go from Biddulph.
MrsG188 . 2022-08-04
MORE AT TripAdvisor
My first one was deleted! Me, my husband and another couple visited Friday and I’ll be honest it’s one of the worst meals and service I’ve had in a restaurant in years. Considering there was hardly any other people it took an hour for our starters to come and then another hour for the mains to come! And when they did come wow was I surprised. All of our starters and mains were burnt, overcooked and dry. I mean I didn’t even know it was possible to burn nachos?! Most of us left a lot of our means due to the visibly burnt and black coating on all our food. The bits we did eat was purely because of how hungry we were due to waiting so long! I wanted to complain at the time and was waiting for a member or staff to ask how our meals were and if everything is okay but I can say that was the first time in my entire life where no one has ever asked?! I personally believe this was because they knew what the answer would be and wanted to avoid the situation. Disgusting service. Do not recommend!!
Meghann G . 2022-07-29
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Delivery charge was a bit high but the manager called to explain. Food arrived and was fresh and excellent
wayne jennings . 2022-07-21
MORE AT Google
Food was OK but quantity over quality. Ordered chicken kebab and chips and got chicken with chips. Not as described
Simon Chaddock (MadMonkeyKiller) . 2022-07-19
MORE AT Google
Amazing visit start to finish. Staff so lovely, food is amazing and portions are huge! Would reccomend highly the pork belly bites and the sweet chilli corn ribs as they don't sound like much on the menu but we're amazing! Burgers were perfectly cooked and huge! Special thanks to Cleo who was helpful and welcoming throughout. Will definetly be back.
Natalie M . 2022-07-16
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Thank you for our lovely meals tonight Thursday 7th July, Nina & her staff were very friendly & sociable, perfect, great food,, plenty to choose from off the menu, nice seletions of drinks from the bar even alcohol free 😍 reasonable prices, great serviced all round, very clean, sorry to say Annette, Nina's Mum wasn't working, would have been lovely to see her again after all these years of covid, Will definitely be back soon & would definitely recommend!
Annette Decker . 2022-07-07
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Visit most weeks, all the staff are very welcoming, the service is very efficient. The food is of a great quality and a great price, each evening different offers take place. The last visit we were looked after by Tom, very polite person and ensured that we were looked after and taken care of. Definitely recommend paying them a visit.
Martin W . 2022-06-30
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Burgers at Reubens tonight 😋 great food, great price 👍 cheers Tom for for your excellent service 🙂
dollyStoke . 2022-06-23
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Great meal tonight. Nice atmosphere. Thanks to Tom and all the staff. Even better 50% of all burgers on Thursdays....we shall return
3louises . 2022-06-23
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Absolutely the best place for burgers full stop! Really exceptional, quality food with a beautifully simple menu and a new weekly burger of the week. Dan the chef’s cheesecake dessert is the best I’ve ever had. Consistently good service, food and prices!!
VictoriaTheWonderful . 2022-06-18
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Visted Ruben's Biddulph for the first time following a recommendation and have to say that the food ( although limited a little for choice ) was excellent, the ribs were out of this world, all 5 meals were really tasty and the staff were friendly and efficient, well worth a visit.
Paul D . 2022-05-27
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Fantastic food lovely staff . Will definitely recommend it to everyone and will definitely be going again
xLOUx5 . 2022-05-03
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We have just been and enjoyed the 50% burger deal. The burgers were amazing and there was a great choice of real ales and cocktails. Also great service by Cleo and Owen. We’ll definitely be back again!
X1210VNemmag . 2022-04-14
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My family is a regular here and we love the food and the great service. Owen and Cleo looked after us this evening and they always do a great job. Great food and service at great prices. I'll always be coming back.
willybassman . 2022-04-14
MORE AT TripAdvisor
Great food. Sunday American roast is brilliant value and great quality. Oddly, the food, service and cleanliness eclipses the Congleton restaurant. Recommend!
ajn11 . 2022-04-13
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Been meaning to try Reuben’s for ages and we finally got routine to visiting on a Thursday for the 50% off burgers deal and we were very glad we did! Excellent burgers and we all really enjoyed the desserts - defo get one! Thanks to our waiter, Owen, for recommending the waffle 🧇
Judith T . 2022-04-10
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We LOVE it here! We tend to visit for 50% off burgers on a Thursday and it's such a great deal. The quality of the burgers is so good!!! And the bar staff are fab too (shout out to Owen)!
rhicaddy . 2022-04-09
MORE AT TripAdvisor
Walked in and said hello to the guy behind the counter and was completely ignored. Ok then; I'll spend my hard earned money sonewhere else then.
Tash H . 2022-04-06
MORE AT Google
Visited on a Wednesday for the 3 course for £15 deal. Food was really nice and a bargain for £15! I was expecting smaller portions etc for the deal that wasnt the case. Burger was incredible. Will be visiting again.
iain241 . 2022-03-24
MORE AT TripAdvisor
Fantastic meal tonight!! Burgers are amazing can’t wait to go back and try another one.service was spot on too.. all in all a great place with great food..
407JanetH . 2022-03-05
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Really nice curry's and kebabs, our 1st choice for takeaway
Hollie Maguire . 2022-02-28
MORE AT Google
Best takeaway in biddulph always great food, brilliant service, curry and burger meal deals are best around cannot beat the value
shaun mountain . 2022-02-25
MORE AT Google
Food was amazing, the Baller Box, was the fave. Cocktails amazing….you have to try the Cool Rummings Cocktail if you like Rum…staff were lovely and attentive too, great family night.
mandiemooarino . 2022-02-09
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We regularly visit Reubens Biddulph and always receive great service and mouthwatering dishes. Definitely recommend the old school beef chilli nachos, the Dirty Burger and of course lots of Pornstar Martinis to wash it down. The husband prefers a refreshing pint of Peroni and always...
woodgemma . 2022-02-08
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What great value for money! I ordered the ‘Sunday roast’ and was gob smacked by the portion size! Not only that but it was delicious. My children didn’t leave a scrap on their plates and even helped the adults to finish theirs. Lovely cocktails too!...
BeccaHawthorne . 2022-02-01
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I booked a table of 4 for my family and I when we went it was half price burger Thursday and we ordered an old smokey burger, a chicken bdc, a bdc and a dirty burger and I just want to say that the burgers...
darrelcooper1 . 2022-01-30
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Me and my girlfriend came here for dinner last night (Friday 21st). Food was excellent. Service was even better. On first arrival we were given a table near the front door so we ended up being quite cold not long into it. We asked if...
tomaJ70 . 2022-01-21
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This could and should have been so much better, the fries were basically a soggy lump with melted cheese on them, the cube of rib , I have personally had better ribs from the supermarket. Burger was not so bad , could have had crispy...
Andrew L . 2022-01-15
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Me & the Bride have been to this restaurant twice since it reopened after national covid shutdown with it's new American/Mexican type menu. The Bride is vegetarian and I'm traditional, and we both found plenty choice of meals to be had, and the food we...
CrabbyValiant . 2022-01-06
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Had our first ever take away on Christmas Eve and the food was fantastic . Hence the 5* review . Next visit will be sitting in
xLOUx5 . 2021-12-26
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Excellent food and service. Staff incredibly helpfully and pleasant! Wonderful night. Can't wait to go back! Highly recommend the Christmasr burger!
paulrS2483SC . 2021-12-23
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Visited Ruebens recently and it was absolutely fantastic. We were there on opening night and were so sad when it closed for lockdown. We were worried it wouldn't reopen, but thank god it did! We went for date night, both had burgers which were SPOT...
I4963RJjessicac . 2021-12-16
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We have always loved Reubens and last night did not disappointed. Half price burgers on a Thursday night with 5 🌟 service. Quality food in a loveky atmosphere, would recommend 100%
I5084SRjaynem . 2021-12-03
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Brilliant service from all servers, especially Paul and Owen who were extremely polite and timely with our order. Food was fantastic. I will definitely recommend the burger night to friends. 10/10! Would dine again.
271secc . 2021-12-02
MORE AT TripAdvisor
Great food great delivery will always go back. :)
Zac Carr . 2021-11-24
MORE AT Google
Excellent chicken tikka chat nan👍 will be ordering again 🤩.
Zoe Carr . 2021-11-24
MORE AT Google
Fantastic food and service will definitely be ordering again.
Kyle Mountford . 2021-11-24
MORE AT Google
Delicious food good quality amazing service
Afzal Ahmed . 2021-11-04
MORE AT Google
Very good and very quality food thank you very much very good service
DENISE DENISE . 2021-10-21
MORE AT Google
Great food, great atmosphere and great staff. Owen and Paul amazing servers and food came out quick without a dip in quality. Amazing cocktails and a great range of food and drink. Super welcoming and relaxing environment would recommend to any family.
ConniexAlice3011 . 2021-10-17
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best kebabs in biddulph by a mile.
spixel pixel . 2021-08-29
MORE AT Google
Very bottom of pizza base was burnt and hard but then further in the base was raw.
Andrew Biggs . 2021-08-12
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Placed and order. 1hr and 25 minutes later I phoned and before I said where I was calling from I was told it was on it's way and the phone got out down. I have been ordering from the rupeyal in biddulph for 4 years and this will be my last order. Just very rude with no customer service.
Simon Baskerville . 2021-05-13
MORE AT Google
We absolutely loved our evening here tonight! Really great tasting food that’s been freshly made and full of flavour. Good friendly service too. We are local and will definitely be returning!
Charlabout . 2020-09-18
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Thanks to Reubens Biddulph for a lovely meal and drinks. We had a started sharer, main course and dessert and it was all lovely food and really good sized portions of food. Along with the meal a few drinks each of which there was a...
Leigh H . 2020-09-18
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Use this place every weekend nice set of guys that work there always us for a laugh and a chat food is cheap and ideal just what you need
Jordan Hopcraft . 2020-09-01
MORE AT Google
Booked in here to use the eat out to help out deal, A deposit was taken which in my eyes is a good thing due to no shows. We were well spaced out when shown to the table and dealt with drinks and menus fairly...
howard b . 2020-08-27
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Always order from here, always happy
Carly Jackson . 2020-05-23
MORE AT Google
Ordered online to pick up and was amazing and very nice. Hot and super tasty Last time I had food from here bout 1yr ago it was greasy so MUST of changed owners Recommended and defo get food from here again
Richard Betts . 2020-04-04
MORE AT Google
Total waste of space ordered over 1hr 30 nothing and don't answer the phone total joke
portvalefanjosh 5 . 2020-03-28
MORE AT Google
Best pizza by far curry's delicious naan bread outsranding
mark rutter . 2020-03-19
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Visited Reubens in Biddulph this evening for a meal, the food was delicious. The staff were all really friendly and the service was excellent too. We were served by Chloe she was friendly and very helpful. I had the cocktail of the day which was...
Jo-w-Congleton . 2020-03-14
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I came last night with friends and we had gorgeous food and the loveliest waitress! The food took a while but tasted really fresh and was worth the wait. The half and half pizza and pasta option is a great idea to get to try...
Madeleine S . 2020-03-12
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I have been to the restaurant twice now . Great service in the bar when you arrive and in the restaurant. The half and half pizza / pasta is amazing and portion size is just enough. The decor is in keeping with the congleton restaurant...
846DarrenM . 2020-03-08
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The food was really nice and have very fast service felt very welcome aswell as the lovely staff, as we were served but Mel boot, staff where very polite. Will be going back soon.
Erin_lou1 . 2020-03-07
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Excellent service tonight at ruebens served by a lovely young lady called Mel, food was absolutely delicious and piping hot, lovely atmosphere and quite busy we’ll definitely be returning, thanks very much amazing place to dine with polite and courteous staff.......
dollyStoke . 2020-02-29
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Ate here with 3 friends on a Friday evening. Staff were attentive and quickly took drinks and food orders. We opted for two burgers and two pizzas - meals were delicious and we all enjoyed our food. Staff were great asking if we wanted extra...
louby41 . 2020-02-28
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24 Biddulph U3A Members had a super evening out here with lovely food, friendly and efficient staff in really nice surroundings. We'll be back!
G1805MHgretad . 2020-02-27
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A lovely, funky new restaurant! Great decor, loved the tree upstairs. Nice crockery, well presented food. Booked a table for four, empty plates all round. The fries with skin on were divine and staff were friendly. Will come again, would definitely recommend! Thanks for a...
E3896URjackieb . 2020-02-23
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Fantastic food. Love the half and half. The service by the lovely Sarah was also brilliant. We definitely will be back.
176kerrys . 2020-02-21
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Excellent service from the waitress Reese i think her name was. We never had to ask for anything. Very polite and always had a smile on her face. The drinks came quick and Would recommend, we will be returning. The food was beautiful, the pizza...
Sff2359 . 2020-02-20
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I had heard good things about this place from friends that have visited but was shocked at just how good it is. I had a calamari starter and seafood pasta main. They were both incredible! The main in particular was outstanding. My husband had a...
Michaela P . 2020-02-19
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We had a fantastic meal here on valentines night. We were late for our booking as our childminder was late but after a quick phone call this was no problem. We were greeted delightfully when first entering and had lovely waitresses throughout. Food was gorgeous,...
Bc12356 . 2020-02-15
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Lovely welcome by barman and waitresses all lovely and helpful. Nice decor and atmosphere.. food delicious and well presented.No leftovers on our table!
janegL1387WY . 2020-02-15
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2nd visit as first one was so good. Food is excellent, plenty of choices and well presented. Staff are very friendly and always attentive. Thank you Sarah for excellent service 😁
424JuliaP . 2020-02-13
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Negatives Front of house service needs addressing. On both occasions we were not attended to for some time? It's important to address paying customers on arrival as soon as possible. No menus provided once seated, I had to ask for them. Dirty fork, requested a...
paulrS2483SC . 2020-02-03
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Two of our party are vegetarian and the choice was woeful. In this market its unforgivable. Pizza with no topping or pasta with tomato. My pizza resembled a frozen offering from a budget supermarket. Burgers are small and puddings overpriced. An 80's idea redecorated.
andrewhC1654CG . 2020-01-25
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Visited Friday night for my birthday, food excellent atmosphere great,staff very polite and helpful.certainly will be going again.thank you.
Ann W . 2020-01-24
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Never get what i order it isn't very good such a shocking place to buy your food tastes horrible if i could i would put 0 star rating
Connor Allmark . 2020-01-21
MORE AT Google
Delicious food and fantastic, personable service, James on the bar was chatty and friendly, but the good was spectacular, aranchini and flatbread to start, then split my main half and half, half pizza and pasta, came out quickly and was perfect, left stuffed! Credit to...
hitheredanny . 2020-01-14
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Excellent food and service. A group of 6 of us visited on a very busy Saturday night. There was a slight problem with our order, these things happen in the very best places, the important thing for me is how the error is dealt with...
clotguy . 2020-01-11
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We have visited the sister restaurant in Congleton many times so wanted to try this one. Good variety on the menu. Pizza , pasta, burgers, steak and variety of starters and sweets. Like the idea of 1/2 pizza 1/2 pasta and for £12 it was...
RWAStoke . 2020-01-02
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Popped in on a Tuesday night , nice little refurb, very clean and nice welcoming staff , I had arancini starter which was delicious followed by pasta with a traditional sauce of chicken thigh, with capers,olives and tomato ,again delicious followed by chocolate sundae, we...
macchef . 2019-12-19
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Some friends and I went to Reubens last week for dinner and were all thoroughly impressed. Lovely food, drinks and venue. I can recommend the American arancini to start and smokey mac & cheese for main--both super tasty!! Love that there is a half pasta/half...
Lauren9416 . 2019-12-17
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Placed an order and didn't receive all the order tried to ring they answered but no one talking on the other end and they put the phone down
Anne Powell . 2019-12-08
MORE AT Google
Nice place but worse than spoons really chicken overcooked, dry and overpriced needs big improvements
marc l . 2019-11-30
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Good for curry. But twice now I've ordered burgers, pizza etc with the kids. Both times they forgot one of the drinks, although they did send one straight away after I called them with one more complimentary. But the chicken burger I order came completely on it own in a bun. No salad or sauce like stated on the menu. Very disappointed.
Gabriella John . 2019-07-26
MORE AT Google
very nice chicken special kebab.mozzarella melters are awesome.
ian . 2019-04-11
MORE AT Google
Our favourite local takeaway, had very minimal issues and if we have had any problems they aren't hesitant to sort it out! Great service great food!
Jake Downward . 2019-04-06
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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4818 Opinions
Excited to arrive and a quirky theme with the food being delivered by roller coasters, however the excitement and bright lights is where it ends. There is zero customer service, as you are seating and then order/pay through an app before food being delivered by the roller coaster. The app was difficult to manage and payments wouldn't be accepted as wifi issues and it kept crashing before the payment went through. Eventually I had to ask a member of staff to make the order before we walked out. We were warned food would be delivered and there maybe a 5 minute gap between the orders when being seated. There was actually 13 minutes between the 1st and last order being received, my eldest girl ended up eating her meal with us watching her as we had finished - not good! We were all still hungry as well, even McD's fill you up better and a fraction of the cost! Very expensive for a few burgers and zero customer service. It cost us £70 for 4 soft drinks and 4 burgers and chips - ouch! I wouldn't recommend and we would never return, other than to look at inside and see what happens in there.