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3.2

Based on 40 opinions finded in 1 websites

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Nº 795 in 987 in Hillingdon

CUSTOMERS TALK ABOUT DISHES WITH..butterchicken
Score
OpinionsNoteGoogle403.2

comment_iconOpinions

When I just went, it was a really high quality fish and chips experience for me! The fish was very fresh, the chips, & everything tasted good & my service was great too! Not bad for a hotel dining experience!

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Shayok . 2024-08-30

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We were pleasantly surprised since the reviews are quite poor. the service was excellent, and I got the burger which was actually pretty good. the ambience was cozy and the place is open quite late until ten thirty. nice!

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Andy I . 2024-08-14

MORE AT Google

Drinks and atmosphere were good for staying at the hotel.

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Mg . 2024-08-09

MORE AT Google

Prices seems reasonable but unfortunately it wasn’t very good. The nachos weren’t hot & looked like it sat for awhile. The flavour was lacking. The wings was nice & spicy. Super breaded so if that’s your preference (not mine) you may like that. Ample seating & the saving grace is the service. Very friendly and prompt. He had a smile on his face the whole time!

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CHLOE AQ GUIMARY OLSEN . 2024-06-15

MORE AT Google

We were hopeful for some cold beer, wings and nachos when we arrived after 9pm at the Renaissance Heathrow hotel and stopped by Bar Eleven. The atmosphere is okay for a hotel bar and we were seated and served quickly. The server was super friendly although not entirely attentive. I would not recommend the wings or nachos however as the wings had excessive breading and the nachos were not hot. The beer on the other hand was cold and was served promptly after ordering.

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R Katels . 2024-06-15

MORE AT Google

£15 for a glass of wine is extortion

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Craig Smith . 2024-06-05

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Welcome return from our holiday left out car at this hotel met by the lovely Geelee in the market garden restaurant lovely girl with such a warm welcome just what you need after a long flight

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Liz Quinn . 2024-05-08

MORE AT Google

Poor food, simply keep your stomach full. Not my choice at all.

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Gani Goppy . 2024-05-05

MORE AT Google

Bar Eleven is a perfectly fine option - among the admittedly limited options - for eating around the Renaissance. The food is of variable quality. In my experience, the Butter Chicken has usually been very good, the Tower Beef Burger has been OK, and the Southern Fried Quorn Burger has been hard work. All of it is quite overpriced. The atmosphere has been chilled on all my visits. The booths can be in high demand but are great for families, seating about eight people. The service is also generally very good and often outstanding. On our last lunchtime visit though there was some miscommunication and we were given an unwanted Butter Chicken. I don't know of many other food options close to the Renaissance, apart from a McDonalds and The Pheasant (which sadly isn't kid-friendly), but Bar Eleven should get you through.

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Paul Richards . 2024-01-26

MORE AT Google

Great service, atmosphere, shame about the food

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Sukh Johal . 2024-01-24

MORE AT Google

Nachos was stuck in the cheese I was facing too much struggle for taking small peace out form stuck nachos.. they should be sprinkle cheese not put the nachos in the cheese... presentation was not nice.. only little girl was very nice , she was serving food with smile. Miss pretti.

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Gobind Verma . 2024-01-11

MORE AT Google

Nice enough place but definately lacked atmosphere. Staff were great though. Nothing was too much trouble for the manager.

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stephen ashurst . 2024-01-10

MORE AT Google

Great Hotel, lovely Staff, Very Nice Rooms. Love this Place 😀 ❤️

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Wayne Bramhall . 2023-12-11

MORE AT Google

Relaxing area with attentive staff and good food.

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Steve Shoosmith . 2023-12-11

MORE AT Google

Ordered the mozzarella and tomato panini with fries at Bar Eleven, Renaissance Hotel Heathrow. They were okay, but expected more from a place like Renaissance. Service lacked warmth. Vibe was good though and seemed like a busy place

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Navik Goswami . 2023-12-05

MORE AT Google

Burger was great. Staff friendly

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Jason Henning . 2023-11-23

MORE AT Google

Very friendly staff and food is great, the service was good Luke my previous visit and they treated me as a regular customer infron of my college, which was satisfying

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Tomas Alfonso . 2023-11-04

MORE AT Google

My first time here and I firstly asked about the discount, the waiter told me that I could not get it so I ordered a half pint of craft beer. He served me and when I asked for a bill the price was charged at a full pint glass of beer. The waiter said I ordered 1 pint and I had already drunk it so he could not return or do anything. The question is that as a customer how could I know which glass is considered as a half pint or full pint since I ordered and he gave me???? So do I need to pay for what I haven’t ordered?

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Nichanan Ngoksap . 2023-09-12

MORE AT Google

Hotel bar/restaurant with ridiculous prices for low quality food (£17.5 for a pepperoni pizza which is extremely greasy and soggy).

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Sami Puro . 2023-08-11

MORE AT Google

I had the butter chicken and my mum had the tower burger. Both were incredibly disappointing. The burger was £19.50 and the butter chicken was £20.50 (significantly overpriced for the quality). The service was kind but very slow due to being overworked (management issue).

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Hagan Lawson . 2023-08-06

MORE AT Google

Chill atmosphere. Maybe too chill. Took a minute to get service. Nachos had beets on them for some reason, drinks were on the weaker side, margarita pizza looked like a cheese pizza that accidentally got a basil leaf on it. You read that right: A basil leaf. Singular. Server was nice though.

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Jo Crandall . 2023-07-26

MORE AT Google

18 euros for chicken Cesar salad… they said it was a huge portion.🙄

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Susan . 2023-05-20

MORE AT Google

The tower burger and the butter chicken were both excellent - huge portions and super flavourful. The service was a bit slow considering how empty it was, but the food came out very quickly.

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Valerie Michetti . 2023-04-29

MORE AT Google

A decent hotel bar restaurant inside the Renaissance with a large seating area. In the airport area I wouldn't be too picky. Quite busy and good vibes. Service was good. Drinks were average, house wines were at house wine quality. Food wise it was mediocre, Good variety of choices. Some portions were generous, others could use a few more greenery. Chips could be crunchier. Presentation and colours were there. The butter chicken was acceptable and hearty. 12.5% service charge is already added to the bill.

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Bonnie Elena . 2023-02-07

MORE AT Google

Food was very average, and overpriced for rather tasteless, mass produced rubbish…which is quite bad given that this is supposed to be a four star hotel. One of the waiters even attempted to take away my beer - which I hadn’t finished…

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Jason Sanderson . 2023-01-16

MORE AT Google

ok, für einen kurzen Aufenthalt zwischen den Flügen durchaus Ok

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Bernd Challier . 2022-12-23

MORE AT Google

Clearly understaffed - avoid at busy times. Food was OK though.

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L M . 2022-12-01

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Tried two pints both taste like dishwater

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D Mo . 2022-10-01

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Appallingly overpriced with chairs so uncomfortable that whoever made them should be punished---by having to sit in them

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John Wolen . 2022-09-28

MORE AT Google

Awful service, mediocre food. The restaurant was busy when I arrived on Saturday night but I was willing to be patient. I didn't mind waiting 15 minutes for a table, but I did find it rude that none of the staff acknowledged me while I was waiting even though several made eye contact or gestured towards me to their coworkers. When someone did bring me to a table the table wasn't clean. I assumed someone would come by to wipe the table and replenish the cutlery but no one ever did. I had to leave my table and ask another server for silverware when my food arrived. No one offered me a second drink or asked how my food was. I waited over 30 minutes for the bill. At first, I was patiently reading my book, but then I worried the staff would think I wanted to stay so instead I tried making eye contact. After 20 minutes of being walked past or justed stared at I finally flagged someone down so I could leave the restaurant. Everyone was very friendly when I was able to speak with them, unfortunately they treated me like I was invisible.

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Kaitlyn Swift . 2022-06-25

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