Rancho Steak Restaurant in Poole

Amazing night with tasty food and cocktails

Great food great service would recommend

My favourite Restuarant in Poole

Great place would highly recommend. Food was delicious

Had a meal here and was super impressed. Steak tasted delicious and was cooked perfect to my liking. Would definitely come back here again.

Food was amazing , staff extremely helpful and great service. Magician working blew my mind and was incredible. Definitely recommend and will be visiting again.

I was served the worst piece of steak you could imagine. Ordered medium rare and came out rare in parts and done in other parts. The whole thing was horrible to the point that I couldn't cut the steak with a steak knife. I'd say it was at least 35% gristle. Totally inedible. I was given a 20% discount voucher for our next visit which is never going to happen so I gave it back to the waitress. Avoid this place like the plague. They need to employ somebody who knows how to cook a simple steak. Not to be racist but the Indians do not eat beef and guess what .... The cooks " not chefs" where Indians.

This restaurant always delivers top quality food and Ryan is an asset to your company .

We had a fantastic dining experience at Ranco. The sirloin steak was cooked to perfection, juicy and full of flavor. The BBQ ribs and chicken wings were equally impressive, with tender meat and a rich, smoky flavor that really hit the spot. To top it all off, the desserts were absolutely incredible—decadent and beautifully presented. The friendly atmosphere and attentive service made it even better. Definitely a place we’ll be returning to!

Updated review this time was one of the best we had. Too bad you don't have the sweet potato fries anymore. Other than that the meat was divine

It was ...OK. not much to write about. Was pretty slow service despite being empty Barr us and 3 other tables. Was quite expensive for what it was.

We went on a Wednesday monitor was relatively quiet. Staff were attentive and welcoming. The menu was predominantly steak but there was a good selection of other meats, as well as fish and vegetarian. Great selection of good wines. Food was well presented and delicious worth a visit.

3rd time I’ve been here. Keep giving it the benefit of the doubt because the food is actually pretty good. But the service is appalling. Took the staff over 20mins just to take a drink order from us (and we had to ask for a drink). They don’t even ask if you want dessert. Then they have the cheek to add 10% service onto the bill. Unbelievable

We visited there today, and we had a warm welcome. Service was outstanding, staff were friendly and they had extremely good customer skills. Always asked if everything was OK Food was outstanding and very well cooked, good presentation. Thank you for a lovely meal, and see you again soon

Food was bang average Nachos looked like slop Ribs overcooked Cheesecake was defrosted I reckon as was warm on arrival

Went here for a family meal,been wanting to go here for a while now,certainly wasn't worth the wait.Food was ok nothing special. Service was terrible,tried to charge me for an £18 bottle of wine they never gave me. Had to ask for the bill twice,both times waited 15 mins. Then still expected a 10% service charge. Never again.

We went based on previous reviews but it was very disappointing! Kids serving that were very pleasant but being berated by chef made us feel uncomfortable! Steaks were wrong and were not cooked as we asked for. It was over priced and underwhelming

Went there on Tuesday for unlimited ribs - the first rack of ribs was super nice ! Unfortunately the ribs which followed were disappointing with a lot of fat - the service was extremely slow however the waitress were nice , but definitely need to improve the service speed

Great first rack of ribs but unfortunately the others that came weren’t to the same standard. Very fatty and not as flavourful. Service was very slow even though it was quiet and lots of staff working. Took too long to get out all you can eat ribs out which ruined the experience. Toilets smelt revolting too.

Went here earlier today for their ‘all you can eat ribs’ customer service was shambolic! Had to wait over 30, minutes to be served although it was quiet. Afterwards we had to wait another 30 for the first lot of ribs, these were rather nice however the next 2 lots were deceasing in quality, in addition none of the waiters came over to ask us if we were ready to get some more and ended up waiting over an hour for our second portion. The chips were also awful, very dry and needed the entirety of Poole harbours water to wash down

Horrible! Very poor service- even though it was empty in there. Food very over cooked and dry, chips for one of the meals and sauces came out after we had finished eating after asking for them multiple times!

Loved the barbecue ribs generous portion and sumptuous

Good honest place. Staff is attentive and the food is great value for money. We enjoyed our visit very much.

Ordered a sirloin cooked medium rare.. was not cooked evenly.. fat not rendered.. very chewy .. bloody.. was offered a replacement.. cooked exactly the same !!also had the chicken wings for a starter.. should’ve just fell of the bone.. a bit tough ! If the chef cared about his food he would’ve come out to ask what the problem was..this is supposed to be a steak restaurant.. they need a chef that can cook and understand steak..bill was £120 for two of us..so a bit disappointed !!

Bro wtaf did i go to like fs staff didnt understand what me or my dad and grandad were saying one of the male waiters decided to go do other things and not take our order to the kitchen my sirloin was supposed to me medium rare i got given a "well done" sirloin *i do not recommend*

Had an amazing meal here whilst visiting poole. Come here for game-changing steaks that are cooked to perfection, and you can even ask for flavoured butters and sauces. All round great experience and amazing food!

Please could we have some steak with our sinu and gristle? Unbelievably poor steak. If we'd have bought a steak like this from Sainsbury's, it would have been taken back. We pointed this out, but no serious apologies, no discount! If you're selling steaks at Milker & Carter prices, then deliver quality, not a fourth rate gristly offering. If you want a good steak, go next door to Sambo Brazilian Steakhouse. Nothing can be as bad as the steak we had at Rancho's. Obviously, we won't be going back.

Ordered a fillet steak medium and it came out medium well. It was still somewhat tasty. Had to ask for a steak knife… (in a steak restaurant)

Food was cooked perfectly at very good prices. Staff were very friendly and helpful.

Absolutely spot on, the food was amazing 21oz rump cooked perfectly, my wife chose the combo ribs and chicken and said that the flavours were the best she's ever had, the side dishes tasted fantastic. The staff couldn't do enough for us, I've eaten in a number of steak houses but this is the best one by country mile, if we lived in the area we would eat here once a month. Thanks everyone for a amazing meal and your superb hospitality.

Absolutely spot on, I had the 21oz rump steak and it was cooked perfectly, my wife chose the ribs and chicken combo and said that the flavours were the best she's ever had, the side dishes made the mouth water just looking at them. The staff were amazing and couldn't do enough for us making sure that we were happy the whole time we were there. If we lived in the area we would definitely eat here once a month. Thanks to everyone for an amazing meal and your hospitality.

I kid you not this food was the beat food I have ever tasted. Staff where so nice and helped us with anything. The toilets where nice and clean and the decor was cool. I would definitely reccomend this place and I will hopefully come back.

Great food, service+atmosphere. Steaks and side dishes were cooked absolutely perfect. Would definitely eat here again.

Delicious cocktails. Steak cooked to perfection. We had an early dinner so for us the service was great.

Really yummy food, good meat and clean restaurant. Staff are really friendly.

Food was lovely! Drinks took a long time as staff were busy chatting to eachother. Staff could be more engaging too. Thanked a young girl for clearing the plates and said how nice the food was and she proceeded to ignore and walk away with the plates.

Absolutely amazing service and food. Wasn't a long wait considering there was 22 of us. Food come out quick and hot. Everyone got what they asked for.

Food was good but the menu did not say that the steaks came with chips and side salad so we over ordered on the sides. Staff were nice and friendly. Lacks atmosphere, it's a bit like being in a dinner hall, they need to sort out the background music and the lighting.

The food here was amazing i would definitely recommend and the service was really good the servers were nice and polite to me and my family.

Really like the menu here. Great selection of cuts and flavours. I normally have the trio with a few sides (french beans with spicy seasoning are delicious). It's always been properly cooked and tasty. Staff are really nice. Great views from the window tables. Reasonable prices. Plenty of parking nearby.

Long story short, avoid at all costs! My partner and I went here for dinner, and it was honestly one of the worst meals I've had out in a while. I have been a couple of times previously a few years ago and really enjoyed the food, however it has clearly gone massively downhill since then. We ordered a large 21oz ribeye to share with a selection of sides. When the steak arrived it was practically still mooing (I understand that it's a large cut of meat, but I've been in cheaper restaurants with larger cuts (with more people) and it's been perfectly cooked). We sent it back and when it came back it again was still undercooked, yet well done around the edges. The sides were poor, offering a basic bag of salad covered in salad cream, raw spinach soaked in cream, and mushrooms soaked in oil. The waitresses were lovely and couldn't fault their service, even if they were rushed off their feet with the owner just sat in the corner doing nothing.

No complaints what so ever. The place is spotlessly clean. Staff are lovely and nothing is too much for them. Very attentive. Food is amazing will definitely be coming back

To be clear Weatherspoons is my bemchmark. We ordered a shared steak 600gr ribeye with creamed Spinach, chorizo sausage and garlic mushrooms. The steak was practically raw inside but somehow over cooked on the outside. The chorizo sausage was the highlight this was nice. The creamed Spinach was cold, raw with cream poured on top. The garlic mushrooms were almost whole, in an oil Garlic mix no butter. We had side salads provided with the steak, these were well dressed with salad cream 😐 The staff serving were not the problem but clearly overworked as there were only minimal staff with the owner sat on the end of a table doing nothing. Very poor indeed needless to say did not pay for the food.

We popped in early for dinner, so it was very quiet. The food was delicious and the service great, we were too full for a desert. The restaurant had filled up by the time we were leaving.

Beautiful steaks! Great cocktails! Had a really lovely time, will most definitely visit again!

Waited an hour and a half for our food in that time we saw countless people come in eat and go the. Food came and was all wrong so waited for more food and didn't have the mushrooms but the young lad that served me was really polite and well mannered felt for him as manager didn't even come over just sent him to sort it wouldn't recommend!!!

I would give zero stars if i could. Ive had many great meals here, but i believe the chef and management has changed- we won't be returning! We ordered 3 steaks all cooked 'medium', one arrived well done the other 2 were rare so we sent them back to be recooked, they came back even worse - the one that took the longest was so rare it was inedible but we didn't finish any of the steaks and complained .... the girl in charge rudely shooed away the lad helping us. She was apologetic and said she would remove 2 steaks from the bill and "heavily discount" the third. She also admitted they had had several complaints that evening. When the bill came they had removed one steak and discounted one of the others by 20%.... our total bill was over £75 and we left hungry. We paid for our drinks and starters and refused to pay for the steaks and we were rudely told if we didn't pay for the steaks we weren't welcome back.... Guess what.... we weren't planning on ever going back! The attitude of the girl in charge was extremely rude, arrogant, agressive and unprofessional ... I haven't ever been spoken to in such a dismissive and hostile manner.

Great food. Prices are higher than I paid a year ago. Steak dinner, dessert and one drink about £40 inc service charge (tip) Also, the service charge is automatically added at 10 percent.

Good good but no atmosphere and poor service

Great food great service great price what more could you ask

We returned after taking a break, Rancho went down hill after covid due to poor service and long wait times. I was pleased to see that has been rectified, the service wad attentive but not too much and the food was cooked to perfection, the only negative was the sauce on the ribs was clearly made with a treacle base and it was a tad too thick. Otherwise lovely!

food was ok, wasn’t worth the price though and had to wait for half an hour for our plates to be collected and then another half an hour for the desserts because the waiters were sat around the bar talking and one of their conversations was definitely about us as they were looking and laughing. Not happy.

2019 it was a 5* restaurant for me. I was looking forward to finally go there again, but no, 2023 even 1* is too much. Steak nothing special, no sauce at all on the burger. Won’t go there again.

Toilets were falling appart, lights weren't all working (some didn't even have bulbs in) waiters had to be asked multiple times for drinks. Just overall really time-consuming and not pleasant

Unfortunately ranchos has taken a bit of a turn for the worst. Run down decor with pealing graphics on the wall, light out with no bulbs in, pealing 'leather' chairs, paint pealing in bathrooms and a the only cubicle in the mens toilet that works has a broken lock, which also means if you fully close the door it's very difficult to open it again. Staff are too busy talking and on phones to serve, waited far too long for drinks to arrive and for orders to be taken. Water was asked for but not brought over untill it was asked for again. Food was good nothing special. Coffees were forgotten about completely and even once reminded they took another 15 minutes to arrive, I understand if it is busy bit there were 4/5 other tables so really no excuse. Just to add the lift to get up was out of order. All in all a very run down place that needs a revamp and staff to be much more attentive.

Recommended by Argentos in South Hampton. All you can eat Ribs on Tuesdays for £20. I was so happy that they were the same as in Southampton. They just fall off the bone. Soooo good.! I think they need more servers or at least a bartender, so that the servers aren't tied up with drinks. A must try.

I will try to keep this short and. Did not have my original order so had to change it which I was ok with at first. My steak comes out and I immediately find a hair on it. I point out to the waiter who...

Definitely not Good at doing seea food. The rest good

We were a party of 7 out for a family birthday. The restaurant was almost empty and the staff were very unattentive. Had to ask to have our table cleared after waiting over half an hour after we’d finished our meals. I went to the...

Absolutely beautiful food and the staff were all very lovely too

Another friendly visit as always. Popped in on last Wednesday…had a few large parties in and the atmosphere was welcoming as always. Food tasted lovely and the ribs tender as always. Waited no more then 15/20 mins for food. Booked in for our new years...

Reasonably priced steak house with a few non- meat options Went on a Thursday night and it was pretty empty so no atmosphere. Just a couple of waiting staff. Couldn't find anyone to ask for the bill at the end of the evening.

Not very busy which was good,food was great

Where do I start!! They can not cope with bigger parties! We were a group of 14. We ordered drinks at the bar with one waitress who then disappeared without making our drinks, we ordered again with another waitress and was charged there and then!...

Where shall I start 1. Empty restaurant but shoved in a corner table next to the serving hatch! 2. 30 mins wait for drinks after ordering. 3. Then forgot one of the ordered drinks. 4. When the drinks were eventually plonked on the table we...

It was very well located, but in my case the ribs were overcooked. The part that wasn't burnt was good. Possibility of repeating. 7/10

Me and my partner were pondering the quay debating a sambos or a ranchos… we instantly seen the most warming welcoming face which immediately concluded our decision. We both endured a 11/10 meal. My other half had a steak accompanied by multiple sides and I’m...

My partner and I wanted to go out on a steak date night. We accepted that it was going to be a costly evening wherever we went. We first arrived and were greeted by a polite server, Harry, who got us seated and promptly took...

Well sat down on the seat put my hand down between the seats and the cleaning isn't great tioletsalthough pleasent aren't the best smelling

Steak a little underdone for what we asked for and we didn't manage to eat it all. However, the service and atmosphere more than made up for it and made our experience lovely. The manger was lovely and accommodating, friendly and warm as were the other staff. Drinks were lovely. We will be returning (but will next time one up on how we like the steak cooked).

In short a fantastic meal in which all four of us enjoyed every course. The only downside was the slow drinks service as the restaurant wasn't busy at the time but after a few reminders Harry came over, apologised on behalf of the waitress serving...

Haven't been for a few years and was expecting good things after hearing that there had been a change in management. How wrong was I, table wasn't ready for booked time not off to a great start. Drink and food orders were taken reasonably quick,...

7 of us went for a birthday meal, after ordering all the drinks and everyone receiving theirs a waiter came over to say they didn’t have any cranberry juice for my cocktail and then said ‘well I could go to tesco I suppose’ Then I...

We try to frequent this steak house whenever we are in this area. The beef lombo steak was cooked to perfection (tasty too), enjoyed with great rustic thick cut chips & washed down with a bottle of Merlot- what more could you wish for! Service...

Nice views! Food was lovely. Friendly staff. The rack of ribs was massive and more than I could eat in one sitting. We went on the Tuesday when it was " all you can eat ribs" night !! ( I only had one portion but other tables had more) The chips are hot and fab and well worth going for just them

Really nicely decorated restaurant, food was delicious and the staff were attentive and friendly. Fab night. Thank you!

Delicious food served quickly. Will definitely visit again.

We revisited after coming last year and were served by a lovely young man. It wasnt busy and the food wasn't that quick to come out but we were fine with that as gave us time to talk. Could have been a little quicker with...

Very disappointing after reading reviews booked for 2 of us. We both had steak, mine cooked med and hubby med rare - mine was cremated I also ordered creamy spinach which came 10 mins after my steak which was raw spinach with a waterey sauce...

Awful service, got up and walked out as after 1hr 20mins we still had not received our starters. I have never walked out of a restaurant either up until now. I realised our order had been forgotten but was lied to by being told it...

Absolutely awful service, unable to comment on the food as we were left sitting for an 1hr 20mins and we still hadn't got our starters. Couldn't get another drink and waiters were to busy to ask us let alone check on our food order. When we eventually managed to get someones attention we were lied to telling us our food was about to come out and that they would "rush" it through. I wouldn't recommend this place to anyone as it ruined our evening and they didn't seemed bothered.

Few things that this place need to sort ASAP we visited on ribs family of 6 with two very young children . 1- child high chair straps didn’t fit correctly even with a change of chair ! 2- atmosphere and staff ! Staff need to smile and great customers with interest . In fact I would have to say staff are appealing and all need re training . No staff uniform also which makes you feel you are in some kind of back street cafe . 20% service change added to all bills we Disney pay it ! 3- food though was good ! But not worth the money

So much food. Food was really great. Service was brilliant. Fabulous 👌 Congratulations 👏👏👏

The food was 4/5 we really enjoy the food here and have been a couple times when we have visited poole and each time the service was slow. We waited 30 mins for a drink then 15 more minutes for the starter then 40 more...

Went for my mums bday party as a party of 12 at 5.00pm on a Saturday. All of our drinks took ages. We had them half hour later. We then had to stop the server running off so we could place our order. Our food then took even longer to come out and the three children with us were starving. When we finally got our food it was All burnt. 12 meals. All the grill meat was charcoal and my 81 year old nan struggles with her pork chops as they were soo cooked they were hard. She was offered a replacement but with the service we had received we weren't prepared to wait again. We bought a cake and topper to be bought out at the end. It came out without the personalised topper, when I asked they said ' oh we put the candles too close and it burnt' . Worst dining experience ever. Not sure what's happened to this place but I won't be returning.

AWFUL EXPERIENCE COMPLAINED 3 TIMES AND NO REPLY. Party of 7 went on unlimited ribs night. Table booked for 7 it was nearly 9 when we received food. All tables around us were complaining. It was a birthday celebration we brought a cake but ended up taking it home. Night was ruined. We did get a free round of drinks and 20% off but on reflection this should have been more. We were not able to have unlimited ribs it was too late when we received food. The whole night was a disaster. I could tell you alot more but this review is long enough. I feel sorry for the young waiting staff who were rushed off feet. I decided to complain via their email. I did this twice no reply I then wrote and again no reply. This speaks volumes the management don't manage they hide behind the fact that they don't care about your experience. There are some lovely restaurants in poole that do care take your money there instead.

Lovely food , had the dulex burger , only small criticism is the burger was slightly over seasoned with salt but wouldn't stop me ordering again . Staff got confused by cash payment and gave wrong change twice still left with wrong change ( was only £2 short when we left ) so let them keep it as tip ( would of got more if they done it correctly .....)

10/10 Food and Service as always. Food came out quick and was cooked brilliantly and we met a lovely server named George who made the night for us all, would definitely recommend.

The wife and myself and two good friends enjoyed a nice meal there tonight . All had veryious steaks all were cooked as requested and were delicious. Our waiter a young lad named George gave us excellent service I think possibly a restaurant manager in...

2nd time I've been and the both times the food has been excellent but the service is dreadful, takes ages to order a drink which they then forget to bring over. They never seem to have anything on draft on the 2 occasion we have been.

No prawns, no chicken wings got chips instead of rice

Perfect place for steak & wine lovers!!! Lovely staff, nice service, high meat quality!!! Many thanks to Harry, Aleisha, Leea, Nahid and Wiki for the hospitality!!! Lovely 💯🤍🤗

This restraunt has so much potential. Unfortunately the staff and food let it down. After reading the reviews, I was very surprised to see it was basicaly empty. After being seated for 5 mins, 2 members of staff started arguing which really created a tense atmosphere in the restraunt. I proceeded to order drinks, the pina colada was awful. Tasted like a premix with no alcohol. My son and I ordered burgers, mine was a chicken burger and honestly it tasted like something from a chicken and chip shop. I then tried to order another drink first asked the waiter and waited over 20mins, I then asked a differnt waitress who said it was on the way, after almost an hour of waiting for my second drink, I then asked for the bill and had to wait an extra 20 mins for that. I have never been to a restraunt with such poor service. The staff were uninviting, stressed and looked like they didn't have a clue. After the argument had finished one guy proceeded to complain to another staff member and my son and I could hear everything that was being said, all the F words included. Out of all the staff not one person had made us feel welcome and comfortable. Safe to say I won't be going here again. It was a shame because we had really lovely visit to poole, just wish I didn't come here for the end of the day.

An interesting experience, took a while to get served and receive drinks. Food was okay nothing special, two of our orders were just overdone completely. Our first waiter just walked out ( don’t know if he was fed up with the waiting too? ) and another lad took over who handled the situation brilliantly, credit to him.

To put it simply, the new management have destroyed what was once a great restaurant. Menu has stayed (mostly) the same but lacks the friendly atmosphere it used to have. Walked in, was not greeted, the girl at the front desk picked up some menus...

Amazing evening here tonight having a family meal. The owner of this has really turned it around. Everything cooked to perfection and generous portions, the ribs are the best I’ve ever tasted. Great team behind this establishment and Harry always goes the extra mile. After...

Have been here many times but was totally spoilt last night by having a completely different menu online to the actual menu at the restaurant! Also have upped the prices & now do not come standard with salad or choice of potatoes.All sides are now extra cost! No Salmon on the menu now also, bring back the New York rump!!!! Real shame! ☹️

One star for the glass of wine I had. Everything else about this restaurant was awful! Awful Service awful food worst meal ever!

George our waiter did an amazing job of looking after us, he was not only very efficient but very pleasent, always had a smile & nothing seemed to much trouble, you made our evening George & we thank you for that👏 hope your managers realise...

George who was our waiter for the evening went above & beyond to make our evening very enjoyable, he couldn't do enough,he made our evening, we feel that he's a real asset to your company, 4 very happy customers, Bob, Nigel, Carol & Tracey, we dined on Tuesday evening at 7pm, Thank u George you were fantastic 👏