Rancho Steak Restaurant in Poole

The food was amazing. There were 9 of us all with different orders and everyone was happy. The only disappointment was the service. The staff weren't very attentive. We had to ask for things like more drinks. Wipes after prawns etc. Although the staff were pleasant there was just a lack of good service. We would definitely return due to the quality of the food.

Service was absolutely amazing the meat was cooked to perfection chips a little bit soggy that was the only problem

Booked a table for 4, had steak, was bland, we spent best part of £200 in there, was rushed out at the end, Never again

We had come to the Poole for a weekend getaway and were blown away by this restaurant. Absolutely fabulous service. The food was phenomenal, both myself and my partner said it was the best meal we have ever had!

Thank you to team Rancho. What a fantastic meal and service. Martin Thomas is the manager and what a team he has. We waited no time at all for the nicest meal I've had in 2025. Not to mention they even went out of their way to make me a cocktail not on the menu (Caipirinha). I had a 14oz rib eye with all the good stuff and my partner had a mixed grill. Absolute perfection and we will be back as soon as I have room in my waste line 😁 Thank you all for a brilliant experience. It makes it worth while going out.

Simply amazing. Thank you Martin Thomas and team Rancho for a lovely experience. Great staff, amazing service and excellent food. Couldn't recommend it more. See you soon 😁

Fantastic food and service! Best date night ever!

Well where to start.... Oh and my.... So on a whim the other half wanted a impromptu date night, and this place did not disappoint! I had the mixed grill with a side of green beans and tomatoes, this was cooked perfectly and all elements of the dish was simply delightful. The staff are friendly and attentive, it's a warm inviting atmosphere and ideal for couples and families. I was that over come I had to have the biscoff cheesecake to finish of my night! To Martin and the team, well done! We will be back to work our way through the menu!

Went here for my birthday meal table booked for 6:30 went straight in seated nice and quiet plenty of room between the tables, friendly staff, food was really good had the trio rancho 3 steaks all cooked great coleslaw was really nice too as an added extra, will definitely return again

Lovely food, I came with family and had really good steak. Was cooked to perfection and was temperature hot. Staff were great also, fast service and were on the ball.

We had a family birthday here last week and wow !! Considering our table was 30 plus people the staff were amazing, food came out quick and hot and delicious. I had chicken wings and the steak churasco Omg the chimmicurri sauce 🙌🏼 Definitely going back with my partner next week Thank you to the team and the barman for the cocktails

I have been coming to this restaurant for many years and I have always been very impressed with the quality of the food and the excellent very quick impeccable service. The staff are very knowledgeable and friendly and nothing is too much trouble for them. The steak and mixed grill are top quality and cooked to perfection and the ribs are the very best I have ever eaten. All food is excellent. If you come on a Tuesday the ribs are all you can eat so you can keep on ordering them until you are full.

Had a great meal with my partner, crayfish cocktail was delicious and fresh and the nachos are just brilliant. We both had fillet which was cooked to perfection. Sides were great and service from Ryan was outstanding good on the young lad.

This is by far the worst steak I have ever had, the ribeye was pure awful. I had it medium rare and from experience a ribeye you can eat mostly all of it, nothing left on the plate. Here you struggle to half of it, all gristle and not edible. My other guest had a sirloin and they didnt have enough to fulfil his order so gave him half of another cut to make up for it. The starters in all honesty were good, I had chicken wings which were huge and my pal had the ribs which were good too. I just wish I was able to complain as I really shouldn't have oaid for the steaks, they were rubbish

Me and a couple of friends popped in on a Tuesday evening and it was rib night,, wow brilliant food and good service,, Great value for money 👍🏼👍🏼👍🏼

Lovely steak house and very reasonably priced as well. Thoroughly enjoyed it, I'll be back! 😁

Lovely food, came out quite quick and the guy serving us was a laugh

My partner booked here for a Mother’s Day treat for myself and my parents and my 5 week old son. Firstly no atmosphere when walked in and not met with a welcoming presence. Table next to us had to send there whole order back to the kitchen. My partner ordered two Long Island ice teas, absolutely no taste of alcohol just coke, when telling waitress this it was made for us to feel as though we were in the wrong and staff staring over at our table When waiter bought our food out he dropped a glass pot of coleslaw, which luckily bounced off a toy in my son’s pushchair otherwise would have fell straight on his head! The waiter walked away straight away and did not apologise or help clean this up. Also went all over an expensive coat that was by the side of the pushchair. Next my dad was eating his burger to be met with tin foil all the through the burger! Sent this back to be told ‘ well this is just what we cook it in’ !! I had the three steaks as my main meal, asked for steaks to be medium to well done, each steak was cooked differently. Overall a very bad experience, only given 10% of our bill, which was absolutely nothing for the amount of upset it caused. Would not recommend this place at all.

My friends and I had a perfect night, deliciouly medium cooked stake, a warm and inviting atmosphere with the best service, the waitress was polite and the manager made us feel truly welcome. Everybite was perfection. Can wait to come back.

We so wanted to find a great steak restaurant in Poole…but this wasn’t it. Kids meal sausages came out raw in the middle…twice, my medium steak was rare…twice. The chefs said they couldn’t actually cook the kids sausages…I mean it’s grilled sausages right? :-D Waitresses first night, she did a great job trying to rescue the experience, and the kids dishes plus my steak taken off the bill and free desserts but perhaps the supervisor should have taken over. As a local it’s a pity, but there you go, we won’t be going back or recommending it.

We went on the special burger and beer evening. The staff were great and very helpful. The food was impressive for the price and all 6 of us thoroughly enjoyed the evening

Fairly quit the few times I’ve visited but great burger deal that’s well worth going often for, free coupon as well for more food in the future

Unfortunately Valentines Night was a disaster for this company. Over booked, couldn't cope with demand. Although we persevered, lots of people walked out. Service was apologetically slow, which you could accept on a busy night however the food was lukewarm once received. Starters were good however can't really mess up a nachos and seafood cocktail. Mains were tasty but cold - I did take a photo of the corn on the cob for illustration, as the butter hadnt even melted! To be honest, everyone was lovely and very apologetic. We were given a discount and a free pudding "to go". I don't know whether it's a proper reflection of the business as a whole, but I personally won't be returning again.

Generally good. One of the steaks wasn't cooked correctly. Rest of food was great. Good service. So quiet for a Friday night, we're guessing the location let's it down.

Great food. Very quiet when we visited. Very Very good

Went here with my partner to enjoy a steak, sadly this was literally the worst steak I have ever eaten. They didn’t sear the steak correctly or cook correctly leaving it extremely tough, chewy and with the fat un-rendered and hard. I ordered my steak med-rare and it came out blue to rare. The meat used was an extremely cheap and tough cut of old cow beef in my opinion - I had asked for the 14oz Ribeye (Bife Ancho). My partner order a rack of ribs which were presented smothered in source, but yet the ribs themselves were dry, chewy and tasteless. I would have sent my steak back but getting a waiters attention was almost impossible, and we had other plans where we had to be somewhere. We only had mains, but that took us in total 2 hours from entering to leaving (the majority of that was waiting for the bill ~45 minutes). We were one of the first few on there so it was not busy at time of arrival, but the time we left I would say it was 2/3 full. Sadly, I could not recommend that place at all from my experience.

We went on a Wednesday evening when it was relatively quiet. Staff were attentive and welcoming. The menu was predominantly steak but there was a good selection of other meats, as well as fish and vegetarian. Great selection of good wines. Food was well presented and delicious worth a visit.

Drinks were good, but the food was quite standard, my steak had a lot of chew tendon parts in it, making it not so nice. Service was great otherwise

Nice place however the fillet was chewy

Amazing night with tasty food and cocktails

My favourite Restuarant in Poole

Great place would highly recommend. Food was delicious

Great food great service would recommend

Had a meal here and was super impressed. Steak tasted delicious and was cooked perfect to my liking. Would definitely come back here again.

Food was amazing , staff extremely helpful and great service. Magician working blew my mind and was incredible. Definitely recommend and will be visiting again.

I was served the worst piece of steak you could imagine. Ordered medium rare and came out rare in parts and done in other parts. The whole thing was horrible to the point that I couldn't cut the steak with a steak knife. I'd say it was at least 35% gristle. Totally inedible. I was given a 20% discount voucher for our next visit which is never going to happen so I gave it back to the waitress. Avoid this place like the plague. They need to employ somebody who knows how to cook a simple steak. Not to be racist but the Indians do not eat beef and guess what .... The cooks " not chefs" where Indians.

This restaurant always delivers top quality food and Ryan is an asset to your company .

We had a fantastic dining experience at Ranco. The sirloin steak was cooked to perfection, juicy and full of flavor. The BBQ ribs and chicken wings were equally impressive, with tender meat and a rich, smoky flavor that really hit the spot. To top it all off, the desserts were absolutely incredible—decadent and beautifully presented. The friendly atmosphere and attentive service made it even better. Definitely a place we’ll be returning to!

Updated review this time was one of the best we had. Too bad you don't have the sweet potato fries anymore. Other than that the meat was divine

It was ...OK. not much to write about. Was pretty slow service despite being empty Barr us and 3 other tables. Was quite expensive for what it was.

3rd time I’ve been here. Keep giving it the benefit of the doubt because the food is actually pretty good. But the service is appalling. Took the staff over 20mins just to take a drink order from us (and we had to ask for a drink). They don’t even ask if you want dessert. Then they have the cheek to add 10% service onto the bill. Unbelievable

We visited there today, and we had a warm welcome. Service was outstanding, staff were friendly and they had extremely good customer skills. Always asked if everything was OK Food was outstanding and very well cooked, good presentation. Thank you for a lovely meal, and see you again soon

Food was bang average Nachos looked like slop Ribs overcooked Cheesecake was defrosted I reckon as was warm on arrival

We went based on previous reviews but it was very disappointing! Kids serving that were very pleasant but being berated by chef made us feel uncomfortable! Steaks were wrong and were not cooked as we asked for. It was over priced and underwhelming

Went here for a family meal,been wanting to go here for a while now,certainly wasn't worth the wait.Food was ok nothing special. Service was terrible,tried to charge me for an £18 bottle of wine they never gave me. Had to ask for the bill twice,both times waited 15 mins. Then still expected a 10% service charge. Never again.

Went there on Tuesday for unlimited ribs - the first rack of ribs was super nice ! Unfortunately the ribs which followed were disappointing with a lot of fat - the service was extremely slow however the waitress were nice , but definitely need to improve the service speed

Great first rack of ribs but unfortunately the others that came weren’t to the same standard. Very fatty and not as flavourful. Service was very slow even though it was quiet and lots of staff working. Took too long to get out all you can eat ribs out which ruined the experience. Toilets smelt revolting too.

Went here earlier today for their ‘all you can eat ribs’ customer service was shambolic! Had to wait over 30, minutes to be served although it was quiet. Afterwards we had to wait another 30 for the first lot of ribs, these were rather nice however the next 2 lots were deceasing in quality, in addition none of the waiters came over to ask us if we were ready to get some more and ended up waiting over an hour for our second portion. The chips were also awful, very dry and needed the entirety of Poole harbours water to wash down

Horrible! Very poor service- even though it was empty in there. Food very over cooked and dry, chips for one of the meals and sauces came out after we had finished eating after asking for them multiple times!

Loved the barbecue ribs generous portion and sumptuous

Ordered a sirloin cooked medium rare.. was not cooked evenly.. fat not rendered.. very chewy .. bloody.. was offered a replacement.. cooked exactly the same !!also had the chicken wings for a starter.. should’ve just fell of the bone.. a bit tough ! If the chef cared about his food he would’ve come out to ask what the problem was..this is supposed to be a steak restaurant.. they need a chef that can cook and understand steak..bill was £120 for two of us..so a bit disappointed !!

Good honest place. Staff is attentive and the food is great value for money. We enjoyed our visit very much.

Had an amazing meal here whilst visiting poole. Come here for game-changing steaks that are cooked to perfection, and you can even ask for flavoured butters and sauces. All round great experience and amazing food!

Bro wtaf did i go to like fs staff didnt understand what me or my dad and grandad were saying one of the male waiters decided to go do other things and not take our order to the kitchen my sirloin was supposed to me medium rare i got given a "well done" sirloin *i do not recommend*

Please could we have some steak with our sinu and gristle? Unbelievably poor steak. If we'd have bought a steak like this from Sainsbury's, it would have been taken back. We pointed this out, but no serious apologies, no discount! If you're selling steaks at Milker & Carter prices, then deliver quality, not a fourth rate gristly offering. If you want a good steak, go next door to Sambo Brazilian Steakhouse. Nothing can be as bad as the steak we had at Rancho's. Obviously, we won't be going back.

Ordered a fillet steak medium and it came out medium well. It was still somewhat tasty. Had to ask for a steak knife… (in a steak restaurant)

Food was cooked perfectly at very good prices. Staff were very friendly and helpful.

Absolutely spot on, I had the 21oz rump steak and it was cooked perfectly, my wife chose the ribs and chicken combo and said that the flavours were the best she's ever had, the side dishes made the mouth water just looking at them. The staff were amazing and couldn't do enough for us making sure that we were happy the whole time we were there. If we lived in the area we would definitely eat here once a month. Thanks to everyone for an amazing meal and your hospitality.

Absolutely spot on, the food was amazing 21oz rump cooked perfectly, my wife chose the combo ribs and chicken and said that the flavours were the best she's ever had, the side dishes tasted fantastic. The staff couldn't do enough for us, I've eaten in a number of steak houses but this is the best one by country mile, if we lived in the area we would eat here once a month. Thanks everyone for a amazing meal and your superb hospitality.

I kid you not this food was the beat food I have ever tasted. Staff where so nice and helped us with anything. The toilets where nice and clean and the decor was cool. I would definitely reccomend this place and I will hopefully come back.

Great food, service+atmosphere. Steaks and side dishes were cooked absolutely perfect. Would definitely eat here again.

Delicious cocktails. Steak cooked to perfection. We had an early dinner so for us the service was great.

Really yummy food, good meat and clean restaurant. Staff are really friendly.

Food was lovely! Drinks took a long time as staff were busy chatting to eachother. Staff could be more engaging too. Thanked a young girl for clearing the plates and said how nice the food was and she proceeded to ignore and walk away with the plates.

Absolutely amazing service and food. Wasn't a long wait considering there was 22 of us. Food come out quick and hot. Everyone got what they asked for.

Food was good but the menu did not say that the steaks came with chips and side salad so we over ordered on the sides. Staff were nice and friendly. Lacks atmosphere, it's a bit like being in a dinner hall, they need to sort out the background music and the lighting.

Really like the menu here. Great selection of cuts and flavours. I normally have the trio with a few sides (french beans with spicy seasoning are delicious). It's always been properly cooked and tasty. Staff are really nice. Great views from the window tables. Reasonable prices. Plenty of parking nearby.

The food here was amazing i would definitely recommend and the service was really good the servers were nice and polite to me and my family.

Long story short, avoid at all costs! My partner and I went here for dinner, and it was honestly one of the worst meals I've had out in a while. I have been a couple of times previously a few years ago and really enjoyed the food, however it has clearly gone massively downhill since then. We ordered a large 21oz ribeye to share with a selection of sides. When the steak arrived it was practically still mooing (I understand that it's a large cut of meat, but I've been in cheaper restaurants with larger cuts (with more people) and it's been perfectly cooked). We sent it back and when it came back it again was still undercooked, yet well done around the edges. The sides were poor, offering a basic bag of salad covered in salad cream, raw spinach soaked in cream, and mushrooms soaked in oil. The waitresses were lovely and couldn't fault their service, even if they were rushed off their feet with the owner just sat in the corner doing nothing.

No complaints what so ever. The place is spotlessly clean. Staff are lovely and nothing is too much for them. Very attentive. Food is amazing will definitely be coming back

To be clear Weatherspoons is my bemchmark. We ordered a shared steak 600gr ribeye with creamed Spinach, chorizo sausage and garlic mushrooms. The steak was practically raw inside but somehow over cooked on the outside. The chorizo sausage was the highlight this was nice. The creamed Spinach was cold, raw with cream poured on top. The garlic mushrooms were almost whole, in an oil Garlic mix no butter. We had side salads provided with the steak, these were well dressed with salad cream 😐 The staff serving were not the problem but clearly overworked as there were only minimal staff with the owner sat on the end of a table doing nothing. Very poor indeed needless to say did not pay for the food.

We popped in early for dinner, so it was very quiet. The food was delicious and the service great, we were too full for a desert. The restaurant had filled up by the time we were leaving.

Beautiful steaks! Great cocktails! Had a really lovely time, will most definitely visit again!

Waited an hour and a half for our food in that time we saw countless people come in eat and go the. Food came and was all wrong so waited for more food and didn't have the mushrooms but the young lad that served me was really polite and well mannered felt for him as manager didn't even come over just sent him to sort it wouldn't recommend!!!

I would give zero stars if i could. Ive had many great meals here, but i believe the chef and management has changed- we won't be returning! We ordered 3 steaks all cooked 'medium', one arrived well done the other 2 were rare so we sent them back to be recooked, they came back even worse - the one that took the longest was so rare it was inedible but we didn't finish any of the steaks and complained .... the girl in charge rudely shooed away the lad helping us. She was apologetic and said she would remove 2 steaks from the bill and "heavily discount" the third. She also admitted they had had several complaints that evening. When the bill came they had removed one steak and discounted one of the others by 20%.... our total bill was over £75 and we left hungry. We paid for our drinks and starters and refused to pay for the steaks and we were rudely told if we didn't pay for the steaks we weren't welcome back.... Guess what.... we weren't planning on ever going back! The attitude of the girl in charge was extremely rude, arrogant, agressive and unprofessional ... I haven't ever been spoken to in such a dismissive and hostile manner.

Great food. Prices are higher than I paid a year ago. Steak dinner, dessert and one drink about £40 inc service charge (tip) Also, the service charge is automatically added at 10 percent.

Good good but no atmosphere and poor service

Great food great service great price what more could you ask

We returned after taking a break, Rancho went down hill after covid due to poor service and long wait times. I was pleased to see that has been rectified, the service wad attentive but not too much and the food was cooked to perfection, the only negative was the sauce on the ribs was clearly made with a treacle base and it was a tad too thick. Otherwise lovely!

food was ok, wasn’t worth the price though and had to wait for half an hour for our plates to be collected and then another half an hour for the desserts because the waiters were sat around the bar talking and one of their conversations was definitely about us as they were looking and laughing. Not happy.

2019 it was a 5* restaurant for me. I was looking forward to finally go there again, but no, 2023 even 1* is too much. Steak nothing special, no sauce at all on the burger. Won’t go there again.

Toilets were falling appart, lights weren't all working (some didn't even have bulbs in) waiters had to be asked multiple times for drinks. Just overall really time-consuming and not pleasant

Unfortunately ranchos has taken a bit of a turn for the worst. Run down decor with pealing graphics on the wall, light out with no bulbs in, pealing 'leather' chairs, paint pealing in bathrooms and a the only cubicle in the mens toilet that works has a broken lock, which also means if you fully close the door it's very difficult to open it again. Staff are too busy talking and on phones to serve, waited far too long for drinks to arrive and for orders to be taken. Water was asked for but not brought over untill it was asked for again. Food was good nothing special. Coffees were forgotten about completely and even once reminded they took another 15 minutes to arrive, I understand if it is busy bit there were 4/5 other tables so really no excuse. Just to add the lift to get up was out of order. All in all a very run down place that needs a revamp and staff to be much more attentive.

Recommended by Argentos in South Hampton. All you can eat Ribs on Tuesdays for £20. I was so happy that they were the same as in Southampton. They just fall off the bone. Soooo good.! I think they need more servers or at least a bartender, so that the servers aren't tied up with drinks. A must try.

I will try to keep this short and. Did not have my original order so had to change it which I was ok with at first. My steak comes out and I immediately find a hair on it. I point out to the waiter who...

Definitely not Good at doing seea food. The rest good

We were a party of 7 out for a family birthday. The restaurant was almost empty and the staff were very unattentive. Had to ask to have our table cleared after waiting over half an hour after we’d finished our meals. I went to the...

Absolutely beautiful food and the staff were all very lovely too

Another friendly visit as always. Popped in on last Wednesday…had a few large parties in and the atmosphere was welcoming as always. Food tasted lovely and the ribs tender as always. Waited no more then 15/20 mins for food. Booked in for our new years...

Reasonably priced steak house with a few non- meat options Went on a Thursday night and it was pretty empty so no atmosphere. Just a couple of waiting staff. Couldn't find anyone to ask for the bill at the end of the evening.

Not very busy which was good,food was great

Where do I start!! They can not cope with bigger parties! We were a group of 14. We ordered drinks at the bar with one waitress who then disappeared without making our drinks, we ordered again with another waitress and was charged there and then!...

Where shall I start 1. Empty restaurant but shoved in a corner table next to the serving hatch! 2. 30 mins wait for drinks after ordering. 3. Then forgot one of the ordered drinks. 4. When the drinks were eventually plonked on the table we...

It was very well located, but in my case the ribs were overcooked. The part that wasn't burnt was good. Possibility of repeating. 7/10

Me and my partner were pondering the quay debating a sambos or a ranchos… we instantly seen the most warming welcoming face which immediately concluded our decision. We both endured a 11/10 meal. My other half had a steak accompanied by multiple sides and I’m...

My partner and I wanted to go out on a steak date night. We accepted that it was going to be a costly evening wherever we went. We first arrived and were greeted by a polite server, Harry, who got us seated and promptly took...

Well sat down on the seat put my hand down between the seats and the cleaning isn't great tioletsalthough pleasent aren't the best smelling

Steak a little underdone for what we asked for and we didn't manage to eat it all. However, the service and atmosphere more than made up for it and made our experience lovely. The manger was lovely and accommodating, friendly and warm as were the other staff. Drinks were lovely. We will be returning (but will next time one up on how we like the steak cooked).

In short a fantastic meal in which all four of us enjoyed every course. The only downside was the slow drinks service as the restaurant wasn't busy at the time but after a few reminders Harry came over, apologised on behalf of the waitress serving...

Haven't been for a few years and was expecting good things after hearing that there had been a change in management. How wrong was I, table wasn't ready for booked time not off to a great start. Drink and food orders were taken reasonably quick,...