Based on 505 opinions finded in 1 websites
Based on 505 opinions finded in 1 websites
Nº 315 in 544 in Great Yarmouth
Nº 58 of 89 Other cuisines in Great Yarmouth
Opinions
We sat outside for a post Parkrun drink in the unexpected warm sunshine. The super friendly barstaff were on hand to sort out a tub of fresh water for our black lab Bruce and even loaned us a bucket & spade for our little grandaughter to play with on the beach.
Jane R . 2024-10-06
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After a trip back from the south west I went for a few drinks at the Pier,it was very busy inside and out the staff were very busy and very polite and professional in dealing with customers in turn, I decided to have a Sunday lunch as busy as they were the wait was minimal and the food was first class it was hot and very tasty, all the staff from the management to the young members of staff who work behind the scenes, every single one of them are professional in their jobs. Well done to all a very lovely visit I certainly will eat there again.
Mike W . 2024-09-16
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We found the staff very friendly and helpful, plus, the decor was extremely tasteful. But the real reason I am writing this review was the food. I can honestly say I had one of the best meals I've ever had. I rarely write reviews, but The Pier really did deliver. Thank you
Gary B . 2024-09-13
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Elegant hotel/ bar/ restaurant but definitely not a 5 star! 😏 incompetent unfriendly staff.. with no experience whatsoever and inability to cope with the work load and serving of customers. Tables need to be cleared and cleaned.. maybe on busy summer days/ evenings ‘ greet and meet’ host at the entrance. Food is processed and boring as Alice once said ‘ much of a muchness’! Fish was tiny, lots of batter but no fish… scampi was frozen… and just not enjoyable. Overpriced too at £19 for frozen scampi. Tables too small, chairs uncomfortable. Perhaps inform people of steps/ stairs etc that are high with no hand rail. Definitely more disability awareness needed.. after all it’s a HOTEL for goodness sake. I will definitely not be returning 🙄
Dollym . 2024-08-19
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We started in the pub for a pre dinner drink, very friendly service and nice relaxed seating outside. We moved inside to the lovely art deco restaurant for our dinner reservation. The restaurant is small but very charming, lots of nice choices on the menu. I had the pate to start and it was really tasty. The salt and pepper squid was very good. Unfortunately the mains let us down. My son's burger was very dry and my lamb chops (which are advertised as grilled pink on the menu) came quite well done. I informed our waitress and she took my plate back to the kitchen. She came back a minute later saying the chef cut into the largest piece and that it was a bit pinkish so it should be fine. I insisted that it was still over cooked. A while later a new plate came and the lamb was so raw I could not eat it. I asked her to take it back and give it a few more minutes per side. When she brought it back it was well done again. At this point I gave up and asked if I could have the fried mushroom started instead. My family had all finished eating at this point so I just wanted something quick so we could leave. The mushrooms were obviously cooked from frozen as the insides were stone cold. I just left them and we paid the bill and left. Really unfortunate as we were all looking forward to dining in this historic building as a highlight of our holiday.
JeffE65 . 2024-07-20
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Beautiful decour and fantastic location, arrived for a drink only, we sat outside then saw the food arrive at other tables so had lunch , roast dinner amazing and the deluxe burger outstanding,, a must go if in the area
Lichfieldlisa . 2024-07-18
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Excellent experience as always. Have had in excess of 100 trips to dine here and all faultless. Staff friendy and overall great quality. Food and drink prices are reasonable considering service offered and quality. This venue has become a local firm favourite.
Dan G . 2024-06-19
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We booked into the restaurant for a meal before going to The Pavillion for the show. The restaurant is nicely laid out but still relaxed. Every member of staff was so friendly, chatty and attentive with a good sense of humour to boot. The selection of food was good without being overwhelming. I had skate from the special board, there was plenty of it and it was all cooked so well. The lasagne, ordered by both my fellow diners was also a good portion and lovely and rich. We did not know what to expect as we had never eaten there before and we were pleasantly surprised and will be returning very soon. Thanks to the lime and soda guy at the bar and Hailey and young lass who served us.
Andrea M . 2024-05-28
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Visited around 4pm on a busy Saturday afternoon before attending bingo bingo. Staff are always very pleasant and attentive. Food was good and the service was excellent. I would come back again for sure!
Vogue2612 . 2024-03-10
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Our local where we often eat lunch or dinner. Lovely staff and good service as always. They now have a chef trained in Indian food. Tonight’s prawn buns was superb. Rich well seasoned sauce with a good helping of king prawns. I hope he will offer more curries this winter. Yes, more curries on each week or so. Tonight’s was a king prawn dupiaza, the best yet.
Linda B . 2024-01-28
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Plated meal……everything was over cooked and burnt. No one came to see if our meal was ok. I couldn’t eat much. The Xmas pudding and custard was okay . WONT GO THERE AGAIN
Marilyn K . 2023-12-16
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We visited here on the off chance and a recommendation. Went with another couple and dined in the main restaurant and I can say it was well worth the vista we have a great evening and a fabulous meal. One negative point was every time the main doors opened we got a gush of cold air. Otherwise a perfect visit.
Qualityworks . 2023-11-18
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Long time no see. Well let's go for a nice meal So the 4 of us booked evening meal Wow what a lovey venue. Very clean excellent decorative restaurant area
mikedE8370QC . 2023-11-11
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Great place for food , mice menu. Had lovely seaview, staff all friendly and helpful. Place nice and clean. Nice area will definitely return.
Mariewiltshire . 2023-10-12
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Superb breakfast, wonderful staff and very quick service. We often walk to the Pier Hotel for breakfast and its consistantly very good.
Pam K . 2023-10-06
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Our local where we often eat lunch or dinner. Lovely staff and good service as always. They now have a chef trained in Indian food. Tonight’s prawn buns was superb. Rich well seasoned sauce with a good helping of king prawns. I hope he will offer more curries this winter.
Linda B . 2023-10-05
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Been coming to Gorleston every year since 2014 on holiday and always come to The Pier for a meal,we've never had a bad one, the staff are friendly and polite ,you don't have to wait long for your meal to arrive ,we always look forward to coming, nice friendly atmosphere.
davidpT6678RB . 2023-08-13
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Lovely position and the outdoor terrace is a great place to sit when the sun is out .staff were lovely , food towards the pricey end but benefit of an iconic location.the toilets are lovely and clean too .
Jane B . 2023-08-09
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Back for our holiday visit! It’s a must when in the area. We regularly visit whilst on holiday here. Lovely friendly staff, fantastic surroundings and top quality food and drink. We seriously could not recommend more highly.
Scenic16777841152 . 2023-08-01
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This hotel pub has the friendly helpfull staff great atmosphere clean attractive surroundings and fabulous food and drinks On the doorstep is the best beach in Europe Oh and the bestreal ale in Great Britain Thanks to Andy. I love this pub star of the film Yedterday. The best by far
kim g . 2023-06-18
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The food was very good, we had starters, mains and sweets. Lovely staff, very pleasant. Table was ready for us when we arrived. Glad we booked as the restaurant was very popular.
264tinaj . 2023-05-14
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Simply excellent, servixe was also superb, if u can eat the whole plate you will need walk it off on the beach. Great variety on the menu too.
Jamie J . 2023-04-02
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really friendly staff and a great setting with lots of charm. the hotel is featured in the film Yesterday ' and its great to see all the filming locations
Stuart R . 2023-02-24
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First trip to GY and first meal here. Great recommendation by our local work colleague. The food was lovely but the service was amazing! Thank you to Hayley for looking after us so well.
Mags A . 2023-02-04
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We recently had the funeral for my Grandfather at the Pier Hotel/restaurant. The staff were amazing, respectful of our feelings and very friendly. We had a hot and cold buffet which was absolutely delicious and there was lots of choices ( my favourite was the Scampi). The area we were seated was private and very clean. I would definitely recommend this hotel/restaurant for any family occasion. Thank you Pier Hotel for making a difficult day abit more bearable.
J1451GZcharlier . 2023-01-12
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Stop off to have lunch the service was first class staff very attentive Food was excellent lamb cutlets and baby back ribs in a BBQ sauce followed by lemon meringue sundae absolutely lovely what more can you ask for. Thank You
thecockney55 . 2022-10-26
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On a wet a windy early evening we arrived in Gorleston -on-sea ready to go to the theatre with family. We decided to visit The Pub on the Pier great decision. We enjoyed a great meal of very British fish and chips they were lovely...
seb1954 . 2022-10-10
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We stayed in Gorleston-on-Sea for 6 nights and spent every evening here to have a main meal. The food is great value, home-made and large portions. Service is excellent and very fast. The staff are super friendly. I would recommend the Steak & Ale Pie,...
Caz155 . 2022-09-12
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Is a holiday even a holiday without a trip to the pier? The coffee is so so nice. It’s the perfect place to chill with family and friends indoors or out. The staff are helpful and friendly and the place is so clean. We love...
Scenic16777841152 . 2022-08-21
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The staff were very friendly and helpful. The hunters chicken was a tasty meal and the portions were good. I will definately eat there again.
J9223WNcw . 2022-08-20
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There were 5 of us. Two had their meals delivered incorrectly. (As in Cod for Scampi) This seemed to be because of the inexperience of the young staff. Sounds like a management problem to me. My own meal was wrong and it was taken away...
Patrick S . 2022-08-18
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Just went to the pub on the pier this evening with my mate for my birthday . The drinks were very good price. The atmosphere was lovely .we sat outside to begin with then came indoors to have some food . The food was delicious...
EmmaO1409 . 2022-08-14
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We go quite a lot. The people who work there are so obliging nothing is too much trouble. We have stayed there too and had a fabulous time. The food is really tasty and they always do their best to make sure your dietary needs...
Budlier . 2022-07-10
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Had a very pleasant evening here. Looked a bit average from the outside but inside it's elegantly decorated with a range of seating options, range of wine , varied menu and very comfortable atmosphere. I had the cromer crab salad which contained a very generous...
WildParrot42 . 2022-06-11
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Yesterday evening 6 of us had an meal in the restaurant. What a lovely place to eat. The food was delicious. I had the Lasagne but felt pretty envious when I clapped eyes on the Lamb Cutlets, ordered by 4 other family members. My hubby...
sueanne21 . 2022-06-06
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My friend and sat down for a lovely meal and the service was excellent. Would certainly come back for more. Jean who’s my friend lives in Gorleston, told me about the hotel so of course I had to come! So thank you Jean and many...
Martha F . 2022-05-26
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Stopped off as we wanted to see where part of " Yesterday " was filmed and decided to stay for lunch. Sat outside with our dog , food arrived quickly and very enjoyable, if a little expensive. Interesting decor inside pub. Would visit again if...
gottobethere . 2022-05-25
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Stopped for food and drinks and ended up here every day. Lovely location and very friendly welcoming staff.
anitasI7537PP . 2022-04-22
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We popped into Gorleston for a change from the Potters Resort. After a wander we decided to have some food at the Pier Hotel. We sat outside in the sun with lots of dog owners (we almost felt embarrassed not to have one) and shared...
andrewmsmith2 . 2022-03-31
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Had thought it may be a bit pretentious, with artistic meals. Not at all. Lovely room. Excellent, attentive serivce. Food was lovely. The sort of portions you'd expect in a pub. We would have loved a dessert but the mints with the bill were all...
I9223XUkarens . 2022-03-22
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Friendly welcoming pub, stopped for a drink and some chips whilst watching the view of sea. Would happily come back again. Good size portions and plenty of condiments.
timj476 . 2022-03-20
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Found the service really good along with the food, decent gluten free options and the prices were reasonable.
andydolan2016 . 2022-03-05
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Excellent food we had skate as the main and it was excellent. The service was friendly and very helpful The pricing was very good. We had local ale which was good and competitively priced. There was plenty of free parking. Enjoyable experience
Richard G . 2022-01-28
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Great drinks and coffee. Food for everyone. All at great prices. Staff best we have encountered in a long time. A must.
romazlovescuba . 2021-11-30
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I went to the pub on the pier with my partner and her son, it was busy but the service was quite quick, we quickly got our drinks and picked our main course , while discussing the show we were going to see later the...
_stevecuv . 2021-09-19
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Had a lovely Lunch on Saturday, great service and food ,lovely views of course Even though they were very busy ,great service xx
Ros53 . 2021-07-18
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Rather unexpectedly good meal with excellent and attentive service. A wide selection on their temporary Covid menu made it very easy for us both to choose starters which were generous and very tasty, plus mains which did not fail to impress. A good (if slightly...
TimnJane5 . 2021-07-14
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Traditional scampi snd chips followed by jam roly poly. Lovely art deco decor and the staff we so pleasant and looked after us superbly. Definitely recommend
Compass24646607371 . 2021-07-05
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Popped in fo a quick drink and we were not disappointed. As soon as we sat down the staff were with us with menus. And quickly took our order. The drinks arrived in good time. Highly recommend the staff here
Philip P . 2021-06-29
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Nice outside seating area in front of the impressive Pier Hotel. Quick efficient service with a friendly smile. Food and drinks were fine and reasonably priced. Would certainly return
Richard J . 2021-06-19
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Came here for a evening meal the food was very good and the price about the same as the 2 hotels we stayed in .
maggiemaggie56 . 2021-06-16
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Never been so furious with service in any pub before. I was completely ignored for service st table for an hour. Had to order a taxi and leave. Completely inept.
stephentE3183OW . 2021-06-09
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Have Always eaten here over the years when I visit my friend who lives in Bradwell. On this day we visited as a group of 4 and thoroughly enjoyed our meals yet again. The pier has always been consistent with food unlike many other restaurants....
Q6350GBtheresal . 2021-05-27
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Took a trip to Gorleston today. Been here before but not for food. Very busy and staff were really friendly and accommodating. Eventually got a table and chose fish chips and peas and scampi and chip. Very very tasty, and hot! Nice drink as well....
NorthernSouly . 2021-05-22
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I usually rate only hotels here as per my profile but today I thought I need to make an exception as I feel my experience can help out the local visitors/tourists. This bar/restaurant (?) is based right on the pier so the location is spot...
Aeon_Flux2 . 2021-05-03
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A family favourite is fish & chips at the Pier. The food was good, service was very good, very pleasant all round.
Barrie M . 2020-10-15
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We stayed in the hotel and ate in restaurant twice for dinner. I would recommend the "Carne con Chilli" but be aware the description of hot is very accurate, I was determined not to be defeated and it was very tasty but HOT. We also had the Sea Bass which was a larger fillet than we usually are served, was well cooked and tasted very fresh. We also sampled the Steak and Ale Pie which was very tasty. Portion size is a little on the large side which unfortunately left not much room for dessert. Great value for money, being used more to London prices did not feel at all ripped off.
davidlM6793HG . 2020-10-04
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Wife and two friends met for lunch , as they have done on many previous occasions, but unfortunately for the Pier they will not be returning.Wife had soup only after being informed that they could not provide a small fish and chips. The leek and potato soup came with one slice of brown bread and tasted like it came out of a can. Price £6.50.The other meals had their issues and the service from one particular waitress could best be described as 'surly'.The Pier appears to think it can serve mediocre food and charge over the top prices for it. That may well work during the summer but I suspect the locals will not wear it. There are certainly 3 that will not!
Fred S . 2020-10-02
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We stayed at the hotel, so this was obvious place to come and enjoy some down time. The bar area is clean , safe nicely decorated (Art Deco style) well priced with a decent selection of drinks . Lovely outside seating area to watch your world go by or simply look out to the vast beach directly opposite. Nice little areas to tuck yourself out Of the way to read or keep yourself to yourself if you do wish . Does have TV’s above bar area so whilst I was there I did watch some sport on sky, if that’s your thing but it’s not purely a sports bar it covers just about every option, including a nice little coffee bar too.
1905nick . 2020-09-24
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Visited this morning with my daughter. We both had the breakfast for £10. The breakfast itself was mediocre, the bacon was undercooked for our liking and the portion size was meagre. Overall I definitely would not recommend visiting here for breakfast. Far too expensive for what you get.
Y3504DCchristinag . 2020-09-21
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Meal in The evening was expensive,we ate at Lunch time outside and it was a good price and the location was great overlooking the sea
Philip H . 2020-09-15
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Visited at lunchtime. Sat outside, each had a pint with fish and chips....perfect food, service and atmosphere
bindyboo222 . 2020-09-04
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We had a fantastic Sunday lunch here 2 days ago, and then struggled to book a lunch on the Broads ( eat out to help out - we forgot). Staff accommodated us at short notice, friendly, clean, well organised and food really good, and a bonus 50% off. We will be back!
louisemA486PM . 2020-08-26
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I have to disagree with some of the posts put on here as my husband and I have stayed here for 7 consecutive years and have never come across rude staff. The staff are very friendly and polite. The food in the restaurant is good quality food and every member of the waiting staff wears ppe. We have a very relaxing and enjoyable experience while we stay here and have already booked again for next year.
Y8544HUtracym . 2020-08-24
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Visited gorleston for first time. We Went to see the pier hotel, having seen it on the film “yesterday”. Food was good honest steak pie and was one of best I’ve had. Very affordable and the staff were attentive and could not have been friendlier. COVID precautions were all appropriate and reassuring. Can’t fault and I look forward to returning.
Dgl12345 . 2020-08-24
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Lovely food and service. Friendly staff. It’s great when you sit outside. A beautiful view of the beach.
113catharineh . 2020-08-22
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The breakfast was apart of our hotel stay, however it was rubbish and the staff were pretty rude. The eggs were hard both times we had breakfast and beans overcooked. We ate in the restaurant one night too and it was so expensive and not that nice. Seemed like alot of it was brought precooked. I don't mind paying alot for dinner, but I want it to be yummy! We went to the cafe across the road for breakfast instead...
amyej1995 . 2020-08-21
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Last time I ate here I was served raw salmon,but I thought I would try again as its local to me.I wish I hadn't bothered.1. When filling out my details on entering there was only 1 pen and no sanitiser(i used my own pen)2.sat down at a very sticky table,and waited and waited for 20 mins or so before the waitress decided to walk past our table so stopped her and ordered a drink(which took 15 mins to arrive)3.whilst ordering our lunch another waitress came and started chatting to our waitress totally ignoring us.4.the food finally arrived 80mins after we arrived.5.we kept various people entering the kitchen area with no ppe on (very odd)6.The food was very basic and considering the price it was like you would get at a harvester or equivalent.7.we ordered dessert chocolate fudge cake (which was served cold!) and ice cream (that was ok)8 not once were we asked if everything was ok, the staff were very moody and abrupt very poorly organised with staff wondering around the place with food not knowing which table to take it too .I could go on but im not going to.9 . I was embarrassed that I took my guests here and definitely will not return.
kla28672 . 2020-08-19
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Started off OK, we ordered food for our family of 5 and drinks. 4 of the meals arrived at the same time, the gammon had no pineapple and the steak came without mushroom and tomatoes. Then we had to chase up the 5th meal which then arrived 5 minutes after us enquiring. During the gammon I found a BLACK CURLY SMALL Hair on the plate under the salad. I returned it to the waitress and she took it off me and returned with other meal, no apology or sorry. OK this is not going to great, we continued to have out early dinner and ordered 2 desserts, the 2 kids ones were ordered with the main orders. I asked if we could have them too as they were finished and asked by the non interested bar man in a waistcoat (supervisor perhaps??) twice that I have to pay for kids ones in which I explained twice yes we have with the original order. Seemed as I was only ordering 2 desserts this time he wasn't bothered and he's customer service lacked as he said goodbye to a member of staff while I was talking to him. The 2 desserts arrived and not a sign of kids ones, so enquired again and waitress came with pad explaining once again they have to be bought separately, in which we said we did with original order, she took the order again and they arrived 10 minutes later. I'm really not sure if the kitchen staff lacked effort, experience and hygiene, the management on site wasn't up to much and reflected onto the staff or because it was a Tuesday between lunch time and dinner time they were bothered by our custom and it showed sadly.
D4650MJleahw . 2020-08-19
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10 of us had a drink outside overlooking the beach on a hot sunny day! Lovely and a reasonable price too!
Steph D . 2020-08-10
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Ate here with my family whilst visiting the area, we all had really good meals, portion sizes were very generous, and the quality of the food was excellent.
DavidMK5 . 2020-08-08
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There are very few restaurants open in Gorleston at the moment but here the staff worked very hard to accommodate our needs. Food & service very acceptable with some staff working very hard to help and make our time at the property enjoyable.
Photopete700 . 2020-08-02
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We stayed at the hotel on the 31/07/20 for 2 nights. On the 1st night I had a large gammon steak and my wife had rib eyed 10 oz. As we had a starter she could not finish it!!! Both were excellent as well as the service!!! Next night I had spicy Singapore noodles and my wife had roast turkey. Mine was lovely but my wife just said it was ok. This is a good place to stay and eat if staying in the area. The price of the drinks, if you live near London, you would think it was 10 years ago!!!!. An excellent place to eat.
Kevin L . 2020-08-02
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COVID restrictions are good, cleanliness excellent but food was less than impressive ( fish overcooked, and small limp salad, bbq chicken breast rubbery and tasteless)just really underwhelming and completely overpriced!! Happy to pay £16 ish quid for a bbq chicken dinner if it’s delicious but when it taste like a ready meal I’m less than impressed - won’t go back - felt like a rip off!! Lots of other places to eat locally with better quality - try Olive Garden / /Pamela's in Gt Yarmouth/ Cliff Hotel Gorleston!!
TripAd1966 . 2020-08-01
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We have eaten here many times before, the food is OK but not brilliant. The view is great, which is worth the visit alone. But (and I know we are in different times with COVID), we were put off by ‘too much cleaning’. Yes, I know that sounds odd, but staff were constantly cleaning, spraying, it was like eating in a car wash. Weird atmosphere too. But, I guess that is the times were are living in.
Scroby99 . 2020-07-30
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On this occasion we only had drinks, however we were very pleased that staff were all wearing PPE, screens installed at the bar, one way system in place and social distanced tables. Great :)
jeffelaine2016 . 2020-07-29
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Went here today for lunch - food was well below average and very over priced for the quality. The view of the sea was the only pleasant part especially being sat outside. Staff were OK - social distancing seemed to be fairly well adhered to. Payment is taken upfront when ordering which I didn't particularly like. We had a panini and cod & chips. Panini slipped off my plate and went on the table when being put down by the waitress - she apologised but a new one was not offered (I didnt eat the half that touched the table). The panini was pretty much just ham as the cheese had been cooked so much it was basically a crisp. It was served with a very small salad, scoop of coleslaw and 3 crisps. Partner had the cod & chips - the whole dish was awful! He left the whole meal so having paid upfront we spent £22 on 2 drinks, half a panini and 3 crisps... will not be eating here again. There are so many over much better places to eat!
602charisb . 2020-07-20
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4 of us attended the pub on the pier for lunch and a drink. Firstly was greeted by a waitress who said dont know how long the wait in we've hardly got any staff on. Hello to you to!!! Social distancing was a disaster outside because there was about 15 lads all drinking, were loud and the swearing was disgusting. They were told several times about keeping the chairs at the tables but were not told to kerb the swearing. Our drinks came out 2 diet cokes, you could see through the glass, 2 coffees. We said we'd be ready to order in a few minutes. The diet coke was like coured water, we finally saw a waitress to tell her, she said they have a problem with machine because everyone is returning them. She did come back with 2 bottles. We then waited about 20 minutes for someone to come back for the food order. We had 3 paninis and a ham sandwich. The paninis come with coleslaw and tiny side salad and a few crisps. All three were different. One had coleslaw no crisps. One had crisps no coleslaw the other had both! The sandwich was as dry as anything. Waited for waitress to come back. We said the bread is so dry. She said well it shouldn't be it came in today. We said well it is dry. She took it away. No apology. Came back a couple of minutes later and said there was nothing wrong with the sandwich. The bread was fresh in today. We said I'm sorry but the bread is dry. She said well 2 of us have poked it and the bread is fresh. It only came in today. Well we have to agree to disagree, so I'll have my money back please. Still no apology. 2 mins later she arrived back and put the money on the table and walked away without saying a word. So rude and unprofessional. To argue with a customer infront of everybody is totally unacceptable behaviour. One of us went in to speak to the manager who did not offer an apology, made excuse after excuse. Talked about pandemic. And said you got a refund didn't you!We've been here many times. But this is the last. Dusguting behaviour for something that was so easy to deal with. Get more staff in to cope with the amount of people, educate them in customer care and your staff wouldn't be as stressed.
JackieStevenage . 2020-07-18
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Social distancing measurers good and access controlled. We went for lunch 3 covers had beef sandwich with side of Chips, Turkey sandwich with side order Chips and a salad sandwich. The beef and Turkey were OK not well presented the salad sandwich was two bits of bread and lettuce tomato and cucumber on a plate my daughter had to make her own sandwich. No peppers or onion coleslaw very poor and was charged £6.95 Shocking.
j0hnfranciss . 2020-07-13
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I have been dining in the restaurant at The Pier Hotel for 40 years now, and due to the excellent, sensibly priced food, service, cleanliness, surroundings and sea views, i thought it was high time i wrote a review.Over the years i have seen many changes, but currently Margaret, Rodney and Ian run a very nice comfortable, spacious restaurant, witn extremely efficient, friendly and polite staff. Most importantly all the meals on the vast menu are always of the utmost best quality, fresh, and with large portions, always served on hot plates. Service is always quick and with no fuss. all meals are served at the same time, which is very pleasing when there is a large group of you. There is always a Specials Menu which has a good choice of Starters, Main Courses and Desserts. Also prices are very reasonable, it is recommended that you book well in advance, especially for Sunday Lunch. Overall my family and i would personally like to thank Margaret, her family and all the staff for making our evenings so special and enjoyable.
adrianb679 . 2020-03-13
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Went in for lunch, following a backstage tour of the Pavilion Theatre. The food was OK, but nothing special, especially for the price, which was high for standard pub food, much of which I think is bought in.I had the cheeseburger and my OH ham egg & chips. I will admit I did not notice that the menu said the burger was served in a sourdough bun, and I don't like sourdough. But who serves a burger in a hard (stale), flat sourdough bun, and gives no choice of any other bun? It was very poor bread. When asked if everything was OK, I said about the sourdough bun, and was told "leave it then". Whilst the burger patty itself was no doubt of good quality it was vastly overcooked and dry. At £11.75, the meal was a rip off. The ham egg and chips was decent, but at £10.75 for 2 slices of ham, 2 eggs and some chips, it needed to be more than decent.I am not saying everything was bad, it wasn't. But for the price, it needs to be a lot better.
TommoNorfolk . 2020-03-11
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Had roast beef and was very disappointed that the potatoes were frozen instead of ‘proper’ roasties. The veg was just standard boiled with no cauliflower cheese or swede. The beef was chewy and I know it’s not holiday season but to charge nearly £12 for aunt bessies is a bit disappointing.
Treez35 . 2020-03-11
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Great lunch spot , had mature cheddar and ham panini. Really tasty, with hand carved ham and great cheese. Served with a nice slaw and salad. Had a side order of chips were ok and a pot of tea, served the correct way with a pot of hot water . Friendly staff served the food quickly and were helpful. Not the cheapest place but well worth the extra for the quality.
ukpunk . 2020-02-10
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Have eaten here on many occasions. Good menu choice, but also excellent specials board. Good range of beers and lagers, and also varied wine list. Also, good range of coffe available on request.
24800714Colin . 2020-01-12
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Had a wonderful meal here on new year's day. Very tasty fish and chips, and chocolate fudge cake. Nice atmosphere, clean toilets great staff
148dianet . 2020-01-04
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We recently 'discovered' this family owned and run gem, which has gone onto our favourites list for family get togethers. We just love the elegant dining room with its sea views, glamourous chandeliers, crisp white table linen and friendly service. And the food is good - fresh seafood a speciality with a nice Sunday Lunch offering. The recent filming of ' Yesterday' in the vicinity has also added a touch of glamour! We have not sampled the hotel rooms, but they would no doubt be equally nice.
ivorrickwood . 2019-11-18
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My husband and I popped in today for lunch and I can highly recommend it. I had sea bass which was on the specials and it was lovely, hubby had the chilli which he said was good, washed down with a couple of pints and a couple of G&T'S
Julieb1905 . 2019-11-09
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Breakfast was very tasty, hot and good quality. Dogs allowed outside. Good value, look forward to returning. Can't give five stars as the staff behind bar were a little pompous. Much better than The Cliff!
252annettew . 2019-10-29
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Nothing better than a walk along Gorleston front and then lunch at the Pier Hotel. The staff are always very obliging, service is good and the food excellent.
Christina B . 2019-10-26
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We have been here before going to the theater.today we had a light lunch. Staff very helpful food tasty and quick to arrive. Cost under 20pounds.had all day breakfast very good value wife had ham egg chips also very tasty.will we go back yes of course.
shabbyNorfolk . 2019-10-23
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Visited today and was only disappointed that I couldn’t stay longer and sample the food which smelt delicious.
carolineja80 . 2019-09-22
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Went here from for a meal after day at the beach was good quality drinks reasonably priced also would return
Stevo794 . 2019-09-16
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We have been coming to the Pier for years. However, every time they print a new menu, the prices go up. The lasagne used to come with a bowl of salad, then, despite a price rise,it came with a "salad garnish", Tonight it came with a tiny handful of leaves from a supermarket green leaf bag and nothing else.
Linda B . 2019-09-15
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Never had a bad meal, good varied menu and staff always great even in those busy times. There is always a buzz in the main bar area but there are nice quiet spots as well.
BrianPhilpot . 2019-09-04
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We have a rescue dog that can't be left so we take him with us so went down pier where they allow dogs outside and had a lovely meal it was really nice it was very busy but still didn't take long for meal to arrive and the staff were very friendly I would definitely go again
john p . 2019-09-04
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Popped in here after a visit to the beach. Only stopped for a pint but the food looked really good too. Staff were all immaculately dressed and very polite and helpful. Clean toilets too. The decor is lovely and wasn't what we were expecting when we went in. Wish we could have stayed longer.
Jetlag_Deb . 2019-09-01
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Visited as a group of six. Food good and reasonably priced. Location ideal at north end of beach. Worth a visit. We sat inside in the Snug in chunky armchairs.
MWC-UK . 2019-08-31
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A beautiful building with loads of charm and character. Busy, as you would expect on a hot summer's day. Service is friendly and efficient. We shared the seafood platter. Enough for 2 and very well presented. Also popped back later for coffee and cake.
PDPachus . 2019-08-27
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Inside and al Fresco seating. Right near the harbour and the beach. Extensive and reasonably priced menu. Friendly and efficient bar staff and waitresses.
GlennCYates . 2019-08-14
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We dropped in last Monday night and after much deliberation we both decided to order the King Prawn Penang Curry & Rice from the Specials Board.....what a great choice we made....a very tasty dish which we can heartily recommend. Pleasant staff and service as always.
Christopher C . 2019-08-11
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124 Opinions
I’ve known and been to this dynamic and friendly cafe on and off over the last 10 years or so. Whenever I’m in town, I’ll always make a beeline for the Hamburger, always enjoy the great food and drink, and all the friendly and hardworking staff, a special mention particularly to Shirley, Rachael, Claire, Kelsie, Lilly for always providing service with a smile. Now back home, I feel sad to have said goodbye for another year, and only hope that we will keep in touch, and vice versa. The atmosphere, the food, drink, service etc., is exceptional and top class! If you love American food, e.g. beef burgers, breakfasts, ice creams, other meals, I’d fully recommend that anyone reading this should make this your first priority.
1114 Opinions
Visited the Boathouse on our last night in Norfolk and we chose well for our farewell dinner. The weather was terrible so it was lovely to step inside the really tastefully decorated restaurant. The staff were lovely and friendly and gave us a warm welcome. My husband had the mussels which were delicious he had asked for a starter sized helping but he was given the full meal size so I had to help him to eat them. I had the cod it was enormous and also absolutely delicious, it came with Indian flavours and an onion bhaji absolutely gorgeous. We would highly recommend a visit there were so many tempting dishes to choose from. The lady on the next table had the homemade beef and ale pie it smelt amazing.
197 Opinions
This spot is so bad,the workers are a disgrace. they started laughing and giving us dirty looks. they chucked the cutlery onto the table please sort your attitude out xoxox
827 Opinions
Excellent food , Excellent staff and yummy cocktails , prawn starter delicious so tasty , sea bass main yummy and Eaton mess dessert wow superb 🤩❤️ we will be back thankyou for a lovely evening.
103 Opinions
I don't think you have caught up for food g for vegetarians yet which is a real shame. Compare the meat brekkie to veggie brekkie. You need to offer more such as veggie sausage and bacon. It's very unbalanced and does not really cater that well for vegetarians let alone vegans. On a positive your prices are amazing.