Priory Hotel Portbury in North Somerset

Served by Simon, excellent service and entertaining host

Exceptional service from Simon & delicious food.

A great evening all round. Simon was great

Lovely meal. Simon was fantastic! ☺️

Come here pretty much daily for a guiness after work, served by Simon and Sarah today and they were excellent. All the staff are always friendly and it's just a nice place to be, especially after a long day at work.

Food was very good. Unfortunately, the food was delivered first, then gravy if the meal required it and then, lastly, the crockery would arrive. The crockery should have been on the table to start with. Please get your act together!

One of our favourite restaurants.

Good service food was excellent

We enjoyed the meal and the staff were excellent. Will return again for a meal.

A fantastic lunch at this location . Really great food. Very friendly and attentive staff. would highly recomend it

Excellent food and service as always!

Excellent food and fabulous friendly service from Simon. Will definitely be back.

Lovely meal. Arrived at 3pm after what had been a very busy lunchtime. Simon was very friendly and chatty. Conjured up a pudding for me when they didn't have what I wanted. Excellent service.

Brilliant food and amazing, friendly service from our waiter Simon today who made us feel very welcome. We will definitely be back!

Good service by Simon. He is very friendly, our daughter loves him coz he is funny. Good food too.

I recommend it to people who appreciate good cuisine and excellent service

Simon was absolutely fabulous, great humour, service & attention to detail.

Brilliant venue for a large group of us (we were 12 including adults and children). Food was fantastic with wide range of choices including catering for Gluten and Dairy Free. Great portion sizes and all delicious. But what topped it all was the brilliant service from Jess who was super friendly and welcoming and totally on top of everything - all our food arrived promptly and at the same time and nothing was too much trouble for her.

We have been here twice now for winter family gatherings of all ages and both times it has been a lovely experience. Its warm, cosy and very welcoming, and tables are very thoughtfully arranged across different areas. There is a lovely selection of food which everyone in our groups enjoyed. (I am also gluten and dairy intolerant and was very well looked after and reassured by their care and knowledge and had plenty of choice.) The service was also fantastic, right from booking, speaking to the manager in person beforehand about our larger group booking, and when we were there. All staff were extremely helpful, thoughtful and everything was managed really well. Jess especially was absolutely fab at our larger family group visit.

Great food, location and service

We really enjoy our visits here but I have given 4 stars just because it is a bit pricey.

10 of us visited today. booked 12 months ago. we were advised upon arriving that they were short-staffed due to the severe fog. This did not detract from the service we received . Both food and service excellent hot and served with minimum wait. we were assigned a waiter called Simon who was excellent throughout. Engaged with the youngest member of our family who had been unwell for a few weeks. Simon made him smile throughout the meal. Thank you Simon we will be returning.

great meal, with a lovely server Simon!

11 of us went for a Sunday meal to celebrate mother in laws birthday. Food was so tasty. HOWEVER 3 of the guests who all had the roast dinner, started being sick the next day. All off work and was obviously food poisoning. The 3 guests don’t live at the same house- we met at the meal, they had the same food and then we left. Clearly it was from the pub but somehow the investigation said it wasn’t. Basically impossible not to be. So disappointing. Spent over £350 and 3 people are ill and no apologies! Won’t be going again.

Lovely decor, professional friendly staff, 5Star food, very different from big chain. Homely atmosphere fine wines and ales xx

Martha was fantastic, great afternoon.

Lunch was absolutely incredible! The food was delicious! I was served by a gentleman named Simon who made the whole experience worth the 5 stars!

We had a wonderful experience for our family Christmas meal. The dining area was warm and welcoming. The crackers were a big hit with the children. We were a party of 7 adults and 8 children with ages from 7 - 17. Our server Simon was so attentive and friendly, nothing was too much trouble. We thoroughly enjoyed the festive menu, between us having several of the meals. Simon was very knowledgeable about the dishes and particularly great with the children. Thank you for making our evening special.

Simon was great and provided excellent service when we visited for our family Xmas party 👏🏻

First time at The Priory, really enjoyed it, Simon who served us was really friendly and helpful

Lovely atmospheric pub with restaurant. Beautifully decorated for Christmas 🎄 Fast efficient service with a nice menu. Outdoor seating for summer days and muddy boot and paws friendly. Would recommend 👍

Thank you so much. A great Sunday roast, Martha was fab and really attentive

A really good find and a great Saturday lunch for 11 of us. Food options really good and a great experience all round.

Our waiter Simon was absolutely fabulous,so kind and attentive.very helpful.

Pleasant all round with really excellent food and a nice atmosphere – warm and friendly service

Great service and a good laugh served by Simon. Lovely atmosphere

Vince you did it again. Amazing service hospitality skills kind friendly and helpful.

Amazing experience at the Priory! The food was incredible, and the service was top-notch. A special shoutout to Sally, who went above and beyond to make our evening perfect. Highly recommend!

Food was excellent, they were short staffed so one poor lady was covering multiple bases. Had asked for a table in the dining area, but not a massive issue being in the bar area aside from some whiny dogs.

We popped in this morning at 10am hoping to have a coffee and breakfast. It was empty of customers and one member of staff inside. She didn’t seem very pleased to see us and so we asked if it was ok for a drink and breakfast to which the lady said yes. But then as we stood waiting nothing else was said as she seemed to carry on with jobs. Eventually she can back and said we could sit down and we could have a drink while she searched for menus. So we ordered two coffees and sat down. The lady then went to the coffee machine and did something at the coffee machine for a while before then disappearing completely. We gave up and went somewhere else for breakfast where we were made welcome.

Excellent service excellent food 😁

We enjoyed an excellent dinner at the Priory and our server Simon was very attentive, courteous and was quick to work on our orders so well done Simon. Many thanks for having us.

lovely food, lovely place, simon was our server absolutely lovely man!

Simon was the perfect server, very attentive and friendly! Food is lovely here too, we’ve never had a bad meal.

Lovely food at the priory. Simon is amazing. Ultra friendly and helpful

Amazing service from Liam, faultless...he even managed to subtly persuade me and my friend to go for a mini pudding and hot drink..brilliant service and great food all round, be back again soon!

Quality food, pub and atmosphere. Superb service from Simon, will be back!

A nice choice of food on the menu. Excellent food served from the friendly staff. The only moan was that the staff were quite slow. It was table service but I needed to go to the bar to order and get attention. This resulted in us going over our allotted time for our table. It was busy though so I put it down to that? Will definitely be back, overall very good.

A great place to celebrate my birthday with good friends. Can't wait for my next visit.

Food was delicious, waiter Simon very attentive. Definitely will return.

Food came fast and was very good, Staff were fast and very polite and kind Atmosphere was good Will come again:)

Lovely welcome and excellent food for our lunchtime visit. We sat by the open fire (which was toasty!) and Simon looked after us very well.....5 stars.....we will be back!

Simon was so helpful and friendly. Top service. Food good too

Warm welcome and very helpful team. Meal well presented and very good

Lily was our waitress last Sunday & she was a joy & very professional. Great service, lovely personality, a breath of fresh air 😊 The Priory are very lucky to have her. The food was fab too!

Warm and cosy atmosphere. The food was delicious and the service was first class. Served by Liam- thank you for everything

Lovely weekend treat meal deal. Thanks Mia for great service and a beautiful smile Camembert starter, chateaubriand to share and chocolate trio for desert

Food was good, service was good, Simon was very helpful

Anja was brilliant and the best part of our dinner. Food was lovely. Pub nicely decorated.

Anja was brilliant and looked after our every need.

Relaxing atmosphere not drowned out with music like some venues great choices in food and drinks

Fantastic service and wonderful food. The real for is a bonus in the cold winter months!

Excellent service and food. We enjoyed our evening meal.

Enjoyed a relaxing Sunday lunch, lovely cosy pub and we were well looked after by our waiter Alfie.

The food and service were superb. Jane was a lovely host.

Amazing helpful staff, clean toilets with lovely hand soap great service

Very clean and pleasant surroundings

Excellent welcome, food and service. We came for a birthday and nothing was too much trouble. Would definitely come back

Very good food, excellent service, lovely waitress, and a good friend Emily Thank you, we will be back soon

The food was amazing. Service was quick and professional. Definitely coming back.

Lovely food. Lovely staff. Best sunday lunch but could be hotter sometimes. Veg is very fresh and not over cooked. Everything we've ordered has been really good especially the gammon & chips. Try to eat here 2/3 times a week. *****

Food was extremely slow to come out - we waited an hour and 20 minutes from ordering to mains

We popped in for coffee early on a Sunday morning. We were made to feel welcome even with our muddy son and dog. The log fire was lit and really nice to cosy up next to.

An absolutely fantastic experience! The food, drinks and atmosphere- amazing! Thank you Andrea, you were brilliant!!

Great day today thank you Andrea was fabulous and really paid attention to what we needed.

We have had a lovely time today! Andrea really looked after us, she couldn’t do enough. We will definitely be back!

2nd visit; both times the food was good. The service was attentive and the staff were pleasant. We will be returning as the choice on the menu was good and the Priory for us was better value than most of the eating places in Portishead

Beware of the roast carrots hard as rock couldn't even cut them.

Very tasty enjoyable lunch, with good service

I went to this delightful pub/restaurant in Portbury, Bristol, with a friend. Our lunch (fish goujon sandwiches, fries and the rocket, asparagus and pink onion salad) was delicious, freshly cooked, and very filling. It was quite quiet, we went on a Monday afternoon. The staff, in particular Andrea, were friendly, attentive and helpful. I would happily recommend it for a quiet, weekday lunch.

We both had pizza..it was late afternoon, thought we would try it. Not a good idea. Poor base, poor sauce, poor cheese. Wish we had ordered anything else!! No chilli oil, it was badly needed.(pizza was dry..largely due to the terrible base). Pub is nice , staff friendly .. Just choose anything else on the menu as it looked good.

We had a lovely lunch, generous portions and beautifully presented. Andrea served us and was really chatty and friendly. We will definitely return very soon.

Excellent lunch with brilliant service by Jane as always. Very friendly and enjoyable.

Having travelled around the UK for my work, I tend to find places that are not main stream chains. Having Googled what's in the area, this place came up. From the outside, it seems well kept, good car parking and welcoming. Was greeted by a friendly staff member by the name of Simon, who was engaging and polite. The menu had a good choice and I'm always a great fan of Gammon (Grilled Bacon Chop). Food arrived in good time and was hot. No complaints from me here, would be visiting again on my return to the area. Well done team.

Simon behind the bar couldn’t have been any better great service with a smile

Amazing pub, beautiful inside and out. So glad we made the visit, Liam was amazing and nothing was to much trouble. Food was amazing and the staff were all so Helpful will definitely be back again. Thank you again Liam

Lovely food as always & Simon was great! Made us laugh & was very accommodating from start to finish.

We had a lovely meal, with great service from our waitress, Mia. We use this restaurant regularly and thoroughly enjoyed our evening out.

Was quite impressed with the vegan options!

Pub food at fine dining prices. Pizza is like something your kid would bring home from school class. Dry overcooked with hardly any cheese or sauce, not stone baked or worth £16.50 they were charging for it. Pie and mash was slightly better but not worth £18.00. All in all, over priced food and drinks in a local pub food environment. Staff were friendly and eager to please but we Won’t be going back in a hurry.

Simon was excellent 👌 great guy and great service Thank you

Love this pub, great food and service! And pooch friendly, too! Wish I lived closer as would love it as my local..

Large group celebrating a retirement. Food excellent, landlady took control and managed over 25 of us with orders and payment. Great atmosphere. Lots of parking - great pitstop if needing a travel break from M5

Just had the best steak Iv ever had, and the served by the lovely Jane. Looking forward to next time.

Our waitress was lovely, and really polite and courteous. The food was delicious and up to the standard of the Priory. My only suggestion would be that regardless of what front of house staff are doing, it would be nice if they simple great customers when they first arrive before continuing with what they were doing. Rather than leave arriving customers to wait until front of house had finish what they were doing. A simple…’Hello, welcome…I’ll be with you in one minute’ would be all that was needed. Just a suggestion. The Priory never disappoints.

Had the trio of meats Sunday lunch , belly of pork was a slab of fat no Meat and definitely no fat rendered down , nearly cracked a tooth on broccoli , nice carrots beans and parsnips , worst roast potatoes I have eaten even aunt Bessie’s taste better , not offered any condiments , big portion of food thou but sadly won’t be returning

Visited for the umpteenth time again today. Greeted at the door by Jane who showed us to the table and knew our drinks order… Food great as usual but it’s the fantastic friendly and personal service from Jane that brings us back time after time!!

The man was very ignorant and didnt seem to want to be helpful or listen to requests

Where to start, we were seated at our pre booked table and left for 15 minutes before someone asked if we would like drinks. It was then that we were told of a 10 minute delay before we could place a food order, (they obviously had a staffing issue by now). I ordered scallops on a bed of spring onion mash with cheese as a starter, but what I received was one scallop sliced in two with mash and cremated cheese. In my book 'scallops' in the plural constitutes more than one! - surely a trading standards issue My main course of sea bass fillets was a joke, again massively overcooked, two slightly thicker than a razor blade fillets of fish that amounted to three maybe four forks of meat each. It has to be said that my companions meals were fine. When I confronted the rather young manageress she agreed to remove my meal from the bill. We used to enjoy coming to this pub but we won't be rushing back, sadly. I'm all for helping out the hospitality industry in these times of purse string tightening but don't rip me off.

Enjoyed a gorgeous Sunday roast at The Priory Sunday 25th August 2024. Brilliant service from Vince, would definitely recommend, thank you.