Based on 2.502 opinions finded in 5 websites
Based on 2.502 opinions finded in 5 websites
Opinions
I was talking to my family about my birthday presents and Jon Richard’s (our waiter) heard us talking and brought me a free cake and ice cream. Food was really good and the menu catered for all the needs of your family members
Dom . 2025-05-19
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Lovely food, great service by Hannah. Hannah was very accommodating and helpful with our needs during our meal. Would recommend and return again.
Chloe Pike . 2025-05-17
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Beautiful food and amazing service from the lovely waitress Hannah 🥰
India Facey . 2025-05-17
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Lovely food and wonderful service received by Hanna. Would recommend and visit again!
Louise Holt . 2025-05-17
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Shelby and Issy were excellent. Serving the bottomless drinks can’t be easy and they were just amazing, prompt with service, lovely and friendly and offering great customer service all round.
John Lamb . 2025-05-16
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Really good service, sarah was really polite and well mannered, she really made the meal special due to her professionalism. Really impressed and will definitely come back.
David Hoppins . 2025-05-16
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We arrived pre-booked meal. We were told there was a problem with the electricity and it would be rectified soon, we waited 15 minutes. Nobody came to ask us if he would like a drink, I went to find somebody tried to order some drinks we were told the car machine wasn’t working due to the electricity issue. I explained I have cash and could use that and was told that Prezzo does not take cash so we couldn’t order any drinks we were then told the electric would be awhile before it was rectified so we had to leave.
Gillian Bawler . 2025-05-15
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Went out for a meal because it was my sisters birthday the food was lovely the service was excellent they couldn't do enough for us which made her birthday special
Marcel Saunders . 2025-05-13
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Lovely relaxed experience, the 2 waitresses were polite and professional, asking re allergies etc - service prompt food tasty and hot.
Elizabeth Kilduff . 2025-05-13
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We always have a great meal with you guys and again you didn't disappoint! The Colleagues are great at giving the right level of service that you feel valued but not hassled. Keep it up we will return!
Damian Baker . 2025-05-12
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Was my 1st time but wont be my last. Food was great
Liam Sanfiz . 2025-05-06
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Menu has changed and meat and fish option not as varied
Deb Poole . 2025-05-06
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We booked for the £1 mains night, so expected it to be busy and it was. The food took a bit longer than normal to arrive but was still good for now busy it was, and it was still to a good standard.
Martin Brooksbank . 2025-05-01
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First time in Bridgwater lovely Venue very spacious
Susan Challenor . 2025-04-29
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What a great offer, 99p mains, the restaurant was packed and full of atmosphere . Service was quick and efficient , food delicious
Damon Matthews . 2025-04-29
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The food was delicious and came out really fast once we had ordered. The service was wonderful and the waitress was really helpful with any questions we had. Will definitely be back again soon.
Abi Turner . 2025-04-29
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Attended the 99p limited menu evening. The Bridgwater restaurant was packed so a little noisy. Warm welcome enjoyed our food Service excellent food arrived quickly and hot
Angie Keirle . 2025-04-29
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Really nice environment with great food and service.
Alan Walker . 2025-04-29
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Great food and fantastic service
Sarah Bennett . 2025-04-27
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Limited cocktails on offer. The menu and drinks list has changed since the last time we had a bottomless brunch. The food was OK.
Gemma Taunton-Veale . 2025-04-26
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Prawn and salmon rigatoni was excellent
Roy Pumfrey . 2025-04-25
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Lovely food, even more lovely staff
Hazel Holland . 2025-04-24
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I had such a lovely time at this restaurant today for lunch. From the moment I walked in, the atmosphere was warm and welcoming, and the service was exceptional. A special mention to Kaylanne , who took care of my table with such kindness and professionalism. She was attentive, friendly, and made sure everything was perfect throughout the meal. Thank you to Kaylanne and the Chef(s) for making this such a wonderful experience. I’ll definitely be coming back!
Nikolle Gabrielly Machado . 2025-04-23
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Delicious food and an amazing atmosphere! Kaylanne was exceptionally kind and provided quick service with a warm, lively smile.”
Cláudinha Machado . 2025-04-23
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An excellent experience! We went to celebrate our daughter's birthday
Viviane Biermann . 2025-04-22
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Prezzo is one of the best restaurants in the area! The food is absolutely delicious, the atmosphere is beautiful and cosy, and the staff are always professional and welcoming. And not least, the food is served really quickly! Prezzo is always my first choice when it comes to dining out! Highly recommended!
Anna Andrade . 2025-04-22
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It was a good experience over all.
Atul Agarwal . 2025-04-20
MORE AT Google
Great experience with friends. Highly recommended with not too much background noise. Discount voucher made it affordable. Ideal location for other night life options.
Richard Gwyn . 2025-04-20
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Wow, what a brilliant experience. Upon arrival, greeted with very happy faces from the staff members, who kindly seated us and were very approachable to our needs all afternoon. The prices are very affordable to the quality, reflecting the taste, portion and quality of the food which is a big 5/5 on taste. Service was impeccable, staff members came to service at our need and would make sure that out experience was the best it could be, treating us very well. A wide range of Italian food, starters and sides with a huge variety on the drinks menu. Would highly recommend if looking for a place to eat which satisfies your taste buds and your wallet. Would 100% be willing to go again. Atmosphere was also fulfilling, playing quiet music to match the restaurant which design is grand and almost majestical in its setting. Absolutely amazing.
Ben Murray . 2025-04-18
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We often eat at Prezzo as we love the food. Our visit this week so great, a new menu so new dishes to chose from. Service was good as usual and the atmosphere was lovely and relaxed although there were so large tables of people sitting. Looking forward to the next visit already! I enjoyed the rigiatone arrabiata I had.
Claire Pendlebury . 2025-04-17
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We had a lovely time Great food and service.
Janet Lawrence . 2025-04-13
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What an amazing experience, we recommend. Lovely team and great atmosphere.
Geraldo Magela Nascimento Cappellette . 2025-04-12
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The young man who served us was very professional and welcoming. The service was very good couldn’t knock it. Food was quick and lovely. Will return.
Sam M . 2025-04-11
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Last night we had a wonderful evening celebrating my wife's birthday and our 35th wedding anniversary. The young lady Anastasia was so nice and attentive. we had Prawns and Calamari for starters which were amazing and such big prawns. For my main I had the crab and lobster ravioli in the bisque sauce also with some large prawns in it, which tasted amazing. My wife had the arrabiata al forno with chicken and burrata which she said was so tasty. All washed down with a bottle of Sangiovese wine. Which was served at the perfect temperature. Thank you Anastasia and Jon for a very nice evening.
Mart “Mart” . 2025-04-08
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Last night we had a wonderful relaxed evening celebrating my wife's birthday and our 35th wedding anniversary. The young lady Anastasia was so nice and attentive. we had Prawns and Calamari for starters which were amazing and such big prawns. For my main I had the crab and lobster ravioli in the bisque sauce also with some large prawns in it, which tasted amazing. My wife had the arrabiata al forno with chicken and burrata which she said was so tasty. All washed down with a bottle of Sangiovese wine. Which was served at the perfect temperature. Thank you Anastasia and Jon for a very nice evening.
MartinMandyPS . 2025-04-08
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Order never arrived and could not get a response from the courier or restaurant
Jess . 2025-03-29
MORE AT Just Eat
We visited for lunch today as an early Mother’s Day treat, myself and my 4 year old daughter and was greeted by Shelby who was amazing from start to finish. She was so lovely with my 4 year old and helped her pick what she wanted from the menu and she loved every bit of it. The food was amazing (I had the kind prawn pizza which was probably the best pizza I’ve had in a very long time) and the staff were so friendly and helpful. A perfect lunch break!!
Amber Kelly . 2025-03-28
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Finally nailed it !!,changed the boxes used to transport so the food was still lovely & hot, better portion size to, the cheese bites side was a bit dull just 3 pieces in a bag, if you were served that no salad in a restaurant you’d be a little miffed for the price of it, garlic bread was nice but cold, carbonara chips were lovely but small portion for the price, all in all 8 out of 10
kelly . 2025-03-26
MORE AT Just Eat
Very good, kaylanne was our server
Delacri Skadoosh . 2025-03-24
MORE AT Google
Our waitress Shelby was so great - she engaged with our daughter and cared about experience. Top drawer. Food was also lush and desserts were really tasty. Ambience is always good.
Nicholas White . 2025-03-16
MORE AT Google
Food was an hour late, and stone cold by the time it got. Would not answer the phone either. Disgraceful.
Aaron . 2025-02-22
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£40+ all missing other then 1 meal. Can’t even get through to the restaurant. Chicken burger was bland. Lacking flavour.
Ash . 2025-02-22
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Valentines evening. We frequently use the restaurant and always have a good time, on Valentines night they excelled, beautifully decorated, great ‘lovers’ style menu and the tables set mainly for couples created a buzzing atmosphere. The staff worked their tails off serving a constantly full venue
Peter S . 2025-02-22
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Prezzo is an elegant place to eat , wonderful atmosphere with amazing staff. I have never been disappointed.
Helen Mcelligott . 2025-02-15
MORE AT Google
Good place to eat in Bridgwater clean good service good different food and comfortable ambiance
Barrie Alec Pipe . 2025-02-15
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My Ceasar Salad was delicious and the chicken breast was plentiful and very tasty. Tiramisu for pudding again delicious. Service was attentive but not overbearing.
David Baker . 2025-02-14
MORE AT Google
Great meals and great service. First time trying carbonara and really enjoyed it. Had the cheesecake, was expecting the banana to be a part of the cake not in the side. It was still a nice dessert
Clare Cox . 2025-02-12
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This restaurant is a true delight! Every dish was flavorful and made with fresh ingredients. The cozy atmosphere made us feel comfortable, and the staff was incredibly friendly. We had a fantastic evening and will certainly be back for another meal!
Andrew Loom . 2025-02-07
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Don't order a bundle, they'll forgot to pack the bundled items.
Sergeant . 2025-02-06
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I had to order this twice as the first order didn't arrive. Please refund me for it. I ordered it while not logged in. I spoke to Prezzo and they said I need to claim it back through you.
Tiff . 2025-02-03
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bag and box was open and no sorce on food
Skye . 2025-02-01
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Stunning location and beautiful atmosphere, probably the most spectacular venue in the country
stu lilley . 2025-01-27
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Food was good but yet again forgot the dips and chocolate sauce for my son’s desert, despite me adding a note to please not forget! Third time it’s happened now. Still a good takeaway option.
Sarah . 2025-01-25
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Such an amazing offer, brilliant food and staff
Lianne Coupe . 2025-01-24
MORE AT Google
Eat regularly at the restaurant and also enjoy the atmosphere and the food.
Morris Massay . 2025-01-24
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Really lovely food, speedy attentive service from highly cutomer focused staff. When we went (Monday 18-30) it was a bit quiet and lacking atmosphere, but friendly helpfull staff made it a very enjoyable time. Menu appears to be a bit pricey but quality costs and quality is what you get, by the platefull.
CHARLIE FREEMAN . 2025-01-18
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Ordered a carbonara and garlic bread each for two people. Waited an hour and a half and only one arrived, I tried to phone and went on hold to which the automated response asked me how many I wanted to book for and when I said 0 said that's not a valid response so I can't even connect to a real person. Seriously unhappy and still hungry
Bella Stephenson . 2025-01-10
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Table of 6 for lunch, spotlessly clean setting, attentive and helpful staff and one of the best meals we have had out for a while, we couldn’t fault it. Was very surprised with the quality of the food after reading some of the negative comments, will definitely be going again.
Maurice H . 2025-01-09
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Great building , very welcoming staff. Very good menu spoilt for choice, food hot and very good. Can’t wait to go again. Well done Bridgwater.
Christine H . 2025-01-09
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Microwaved main course, or at least it seemed it. Bland mashed potato with what was supposed to be a featherblade of beef. Starter of soft Calamari equally as disappointing.
Simon McGall . 2025-01-03
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I gave this one star to the lovely lady that welcomed us and took us to our seat. The rest gets no stars as nearly an hour waiting for a drink is not acceptable in a restaurant. Could not flag down a member of staff to find out what the problem was. It was not overly busy and the table was booked a month ago. I would recommend staying away from this particular restaurant as there are much better ones to spend your money in the local area. A shame.
Victoria Cross . 2025-01-01
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Food was cold! Everything was cold!
Alexandra . 2024-12-22
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Prezzo Bridgwater really let themselves down tonight, and they know it. I've been a very good customer. I've been rooting for the place to succeed while other Prezzos have been failing. I take my family there often - and have done for many years. I always leave a generous tip. Last time I was there (this year), I was given a Prezzo scratchcard. It was a winner, and it offered 40% off the whole bill for up to 12 people. I was impressed and asked the waitress, who had served me many times before, how long it was valid for. My family all remember her saying "It has no expiry." As the card itself shows no expiry, I believed this. This evening however, I presented it and it was rejected. It wasn't a large bill. 4 of us - 2 of them children, no alcohol. I had to be extremely firm about how unethical they were being, and the manager's attitude was really unnecessarily obnoxious. It was so odd. I would have left a great tip. The waitress was lovely, and so attentive. There was another waitress on her first day - she was great. It had been a lovely evening, and I feel really disappointed that I wasn't able to leave them a tip, at Christmas, for their excellent service. The manager made me feel like trash - for what? That last time I was there, the bill was about £350 as there were 8 of us, and I must have been 20 X in the last 10 years or so. It's one of the best restaurants, in the best building, in Bridgwater. I'll never go in there again. Moronic.
Dave H . 2024-12-13
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Pizza was good, Pasta was poor, side salad a joke and the wine undrinkable. It took 15 minutes to order drinks and food, the food turned up 5 minutes later, still no drinks. All done in 30 minutes what a lovely mid week treat!
Traveler32729441698 . 2024-12-12
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Food is tasty. Staff are friendly.
Chin Wai Olive Ting . 2024-11-24
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We visited prezzo having seen the xmas menu included one of my favourite dishes from this restaurant so after not seeing it for 2 or more years we were both looking forward to our meal unfortunately it fell far short of the Chicken milanese from previous years, bland would be my kindest description gone is the bolognese from it previous incarnation now we have a super bland tomato sauce or fries option. Sorry to say its not what we expected and an incorrect bill just added to the disappointment of the evening
richmcgin . 2024-11-23
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My order never arrived and it was showing that was delivered
Aurelia . 2024-11-15
MORE AT Just Eat
Prezzo is situated in a glorious old building, which has been tastefully preserved to maintain its features. In my mind it is better to sit in main building and not the more populated window section. The food was lovely, both had pizzas and were well cooked, generously topped and piping hot. Staff were friendly and while the prices are not cheap, if you sign up to the companies mailing list, they send you some very good deals (we used 2 for 1 main, saving us £14.) But for the lovely location and tasty grub, I would say it is worth the money and is a destination with a bit of the wow factor. I would ignore the 1 star reviews, they could not be further from our experience.
502jonk . 2024-11-07
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We pre-ordered our lunch and it still came out half an hour after we arrived. The staff were rude and the spaghetti Bolognese was awful. Definitely not value for money - will not be returning.
Ahsa-marie Baker . 2024-10-31
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Food was great hot will return service was good sit in front part of building you can people watch...
Mike Ardren . 2024-10-04
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it was delivery cold so probably was delivering 3 or more at the same time.
jason . 2024-10-01
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First visit, and will be the last visit, Service was just about ok, the servers couldn't even pronounce what was on the menu correctly. Our starter was very bland, and then half way through our starter they decided to serve our main meal, which we rejected, and told them don't bring it back re heated, what a joke, they just don't have a clue. Main meal arrived a bit later, after we finished our starters, and we are sure it was the same meal just reheated, very dry, burnt round the edges. Not impressed and will never return. Very over priced, for what you receive, and very under delivered, not somewhere we would ever return to, there are fare better places to eat in Bridgwater, Even the cheap meals in Weatherspoon's are better than this place.
mike424u . 2024-09-29
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Order claimed to be delivered and wasn’t.. tried to call and no answer and the restaurant directly cannot seem to help me due to it being a problem with just eat
Ellie . 2024-09-22
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Ordered meal for 2, and the food was cold, pizza had low quality and pasta was tasteless.
Nicole . 2024-09-15
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What a horrendous meal! Dry salmon, dry pasta, awful service, overpriced food and drink. Really rude manager. I have given this local business the benefit of the doubt on several occasiaons but not again. Do e, never going back!
Kazza T . 2024-09-10
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Food was okay. Not great, but we were hungry and did eat it. Lacklustre, slightly warm and underfilled Ravioli, which was a small portion for the nearly £18 it cost. Garlic bread was well overcooked and just came uncut (or unsnapped) on a plate. Bottled beer at £7 is also a bit steep even for a restaurant. Lovely looking building, staff really nice, but when we pointed out that the food was mediocre we just got the response ‘oh that’s a shame’, and no offer to do anything about it. If it wasn’t a meal on expenses, we would have made more of a deal about it. Instead - we will just vote with our feet and not go go anywhere near this chain again. Shame, as we eat out a lot more than most due to work travel requirements. Zizzi is our chain choice - never had a bad or even mediocre Italian meal in any of their restaurants, or Carllucios.
Njames2000 . 2024-09-08
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Very big portions , kids absolutely love it as well. VERY nice service , reasonable prices.
Magdalena Mroczkowska . 2024-09-02
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Took my daughter here to celebrate her birthday and it was wonderful. The food was absolutely delicious, the service was brilliant and they did some little extras that made my daughter's birthday really special, which was much appreciated. The menu is really good with lots of variety. One of our party was younger so ordered from the kids menu, they received a drink, starter, main and dessert for one price, which I thought was a great offer. I'd highly recommend this Prezzo, especially for celebrations. We will definitely be going again.
Katie Perry . 2024-09-01
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Second time! - Got home to find I was overcharged on their 2-4-1 deal. After seeing the sign outside and confirming with the waitress the deal we split the bill and no one really looked at the bill. Got home and thought it was a bit steep and checked and yes for the second time they didn't apply the bill. We even paid a tip. Anyway chased up with a phone call at 2145, they explained the till was closed but then told us we should have checked this when paying but typically the splitting of the bill meant that no one really looked at the bill and we had had a drink as well. Very rude, she said she was the manager and basically told me 'tough'. Terrible attitude, followed up with a complaint but if like last time they send a voucher which we didn't use. Who wants to risk that at a restaurant that you've complained about?
M5929DEjasonw . 2024-08-14
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Edited version as trip advisor won’t allow such profanity… After sitting down for my nieces birthday meal, I was excited as I perused the menu. The cider I ordered was going to be the first step to what I thought was going to be a great family get together… however, on arrival the £6:50 bottle was the size fit for a borrower… the equivalent of £13 a pint. The sad, poor excuse for a meal that followed was unfortunately no better. 12 ravioli on a plate covered with a few peas and shoots was in no way worth the £14:95 I paid for… at two ravioli a mouthful I was done in six forkfuls… that’s nearly £3 a mouthful… and that’s not including how cr#p the cheesy garlic bread is for £6. I did mention my disappointment of the size of portion to the waitress where I was told I could fill up on my friends sons fries if I wanted to, hardly a fitting solution I thought. There were clearly no f…is to give from the staff when I came to pay my bill at the end of what was quite possibly the sh…..est meal I’ve had in sometime. A lacklustre response and even a laugh from the staff when explaining I may as well stop of at the chippy on my way home… and the impertinence of ringing up the 20% service charge on top of a hugely overpriced bill that I refused to pay. Overall and on reflection… a s..t place with s…t food with a s… t attitude. Safe to say I won’t be going back…
Sprocket . 2024-07-07
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Great meal in a lovely and ambient restaurant.
Steve Darch . 2024-07-04
MORE AT Google
Food was over and hour late, it was so cold also. So bad!
Sibbyrose . 2024-06-29
MORE AT Just Eat
So so disappointing, I took a friend who was visiting me from Wells. Olives were very very salty and inedible only to the be served a pizza that was raw in the middle and the chicken dish that was way over cooked and rubbery with a watery sauce like dishwater with no flavour, both meals were completely inedible and sadly we decided to leave. What has happened to this once enjoyable resturant, I’ve been visiting for years???
Jenny T . 2024-06-23
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For the cost this is terrible. The food was probably ok but it was stone cold. Will never order again, we get hot food from take aways that are half the price. Huge company though so this will no doubt be ignored.
Greg . 2024-06-16
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Myself and partner had lunch food was lovely, Sara our waitress was fantastic! So lovely, friendly and welcoming, with a brilliant memory. An absolute asset to Prezzo. Thank you Sara
paula tanzell . 2024-06-16
MORE AT Google
For the cost this is terrible. The food was probably ok but it was stone cold. Will never order again, we get hot food from take aways that are half the price. Huge company though so this will no doubt be ignored.
GeeProflex . 2024-06-16
MORE AT Google
I always when I buy pasta they never send the correct portion of cheese u pay for ,I put always on 2 portions of cheese for every single portion of pasta and they send 2 portions for all the order
GD . 2024-06-10
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Food was good, service was great, bit echoey but a nice venue in Bridgwater.
Daniel Amin . 2024-06-07
MORE AT Google
OK but not my first choice for a meal out. Staff professional and we had prompt and friendly service but the portions are a bit small for the price - we had to go back to our hotel to ‘top-up” so as not to go to bed hungry! The black and green olives promised on the menu were just green and tasted unripe. Didn’t like card reader prompting me to leave a tip with waitress looking on. Just felt I’d been ripped off.
ferroequine . 2024-06-06
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completely cold, the pizza was really chewy where it had obviously just been sat there. the cake was dry and in crumbs by the time it arrived. The delivery driver was a 10/10, and looked far more appetising that the actual food.
karen . 2024-06-01
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First time in Prezzo for us. Lovely food, beautifully presented and a good varied menu. Served by a young man called Frasier,who was so efficient and just moved effortlessly around the whole place but always smiling and friendly. I am in a wheelchair and he assisted by opening a side entrance. Nothing too much trouble for him. Well done.
Christine W . 2024-05-25
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come on now I paid like £17 for a salad, why do I have five little gem lettuce stems in it.
Sergeant . 2024-05-22
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The food was delicious as always. Thank you.
Miss . 2024-05-07
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The meal I had here was so delicious. Lots of different flavours coming through each mourhful. A very enjoyable experience.
Pat Rhodes . 2024-04-30
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The order was incomplete, the burger arrived without fries, I called and no one answered
Laurentiu . 2024-04-23
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Really enjoyed our night here. Friendly greeting and excellent service. The meals were excellent and served very quickly. We were very well looked after. Good value. A shout goes out to Otavia who was charming. Thanks
Derek Northcott . 2024-04-14
MORE AT Google
We randomly stopped in on a Saturday evening. Great food, good customer service. Will return :). Update - We have since returned on several occasions and every time food has been quick and delicious and the service personable.
Kate Bobbett . 2024-04-09
MORE AT Google
Please bring back the Rissotto dish.
Hugh Williams . 2024-04-07
MORE AT Google
Freezing cold food not edible. Not happy at all. What a waste of money.
Jim . 2024-03-29
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Have been a few times in the last 6 months, and the food has always been excellent (portions could be a little bigger but no different to other restaurants). Service has been good and attentive.
Derren Depledge . 2024-03-24
MORE AT Google
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1744 Opinions
Lack of check backs, very slow service. One of the meals had obviously been microwaved to heat it up. The side of chips when finally brought out, were either undercooked or the thin ones were like cardboard and inedible. When the table was cleaned only those who had cleared their plates were asked. With regards the chips/ microwaved meal I have never seen plates cleared so fast no questions asked regarding the fact that most of the meal and side hadn't been eaten Very disappointed