Based on 339 opinions finded in 3 websites
Based on 339 opinions finded in 3 websites
Nº 330 in 773 in Haringey
Opinions
Shout out for customer service from Laykah !
Geoff Vincent . 2024-11-21
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All staff very friendly, especially Shahnoor who provided exceptional service during my visits to Pret A Manger. She has consistently been very welcoming and efficient. The service has been amazing on every occasion. Thanks to Shahnoor, all of my visits have been great overall, and I’ll definitely be back! Would highly recommend this coffee shop
A F . 2024-10-21
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If you are accustomed to drinking coffee, you should subscribe to them for the first month of 15 pounds. You will get 5 cups daily for a month, provided that the interval between them is half an hour. Today I signed up with them because we are close to our residence 🌹
Abulaziz abdulah alfadly . 2024-10-15
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food was wet almost.. made 3 days ago I guess, very bad
Sevilay . 2024-10-14
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We arrived at 18:01, 29 minutes before closing. We chose hot sandwiches, which were cold because they were in the refrigerator. We were refused because supposedly they turn everything off half an hour before closing to warm up. Coffee was also refused, since supposedly it takes half an hour to wash the coffee machine, which can be washed in 10-15 minutes (I myself work in a cafe with a coffee machine, I know how long it takes to wash it). Bottom line: no coffee, no food, disgusting service. And no amount of sorry will fix this. I definitely do not recommend this establishment!
Дилана Давлекамова . 2024-10-13
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I don’t like inside sitting area it’s soulless and sad setting although only front sitting is nice but not private. Don’t feel welcoming to sitting inside hence I look for other cafe to sit down to work. It’s shame as I love pret food but atmosphere doesn’t make me to stay. Hope to see some change near future.
Hyun Shin . 2024-10-13
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Missing items yet again and no refund! Do not use this Pret
Laura . 2024-09-30
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Another Pret but decent location and can usually get a seat.
Michael Coleman . 2024-09-19
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Missing items- do not purchase from here
Sara . 2024-09-14
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Rude servers too busy talking didn’t hear me when I said oat milk then got a attitude when I told her I asked for oat milk
Fres Kida . 2024-09-10
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£4 for a coffee to receive half a cup! Shocking.
Sarah . 2024-09-08
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Delicious food! Huge fan. I always order from them.
Tuli . 2024-09-05
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The manager Attia, made sure I was comfortable with the temperature and offered me something on the house as I came to meet a friend locally. Asked me how my day went and I received my coffee before the end of my transaction. Would 100% recommend this pret to anyone!!
Mr Chris . 2024-08-14
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good staff , they always serve super quick
Caramia Mia . 2024-07-23
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Bad communication and always missing products
Kaan Özgür . 2024-07-22
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Items missing and the coffees are the worst thing I’ve had in a long time. Tastes like watery instant rubbish. No consistency
Bobby . 2024-06-24
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Terrible experience with this Pret in Muswell Hill, missing items and half a latte in a cup looks like someone drank half of it
Charlene . 2024-05-26
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I don't know what was wrong but it was freezing in there ,I know the air-conditioning was on but this was crazy,my napkin was fluttering in the wind and I was wrapped up. It's almost as if they were trying to get people to hurry up and leave .
Marie Walker . 2024-05-18
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The atmosphere in this pret was amazing !! lovely staff Made sure my order was prompt and served with care Would definitely recommend coming here
Ellese H . 2024-05-05
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I don't usually do reviews, but credit where credit is due. The staff at Pret A Manger, Muswell Hill are exceptional, even when it's busy. Let's not forget to mention the amazing line of products they serve....so moorish!! I am now getting into their soups and my favourite has to be the Chicken Laksa.....yummmmmm!! I am always greeted with a smile, a quick chat, if time allows. Thank you guys and girls for your speedy and friendly service. I just had to give you a shout out
Malkia Kateyez . 2024-05-05
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Pret kept the driver waiting 45 minutes. Dave yourself the hassle and don’t order from them.
Mostafa . 2024-04-27
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Every morning only one persons serving so very slow to get served
Robert Szczukiewicz . 2024-04-22
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Best coffees around-Last few times I’ve been served by Madi, always top service, quick to make my coffee and always served with a smile
AJ R . 2024-03-29
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Really friendly branch of Pret. All the staff are welcoming, warm, and super helpful. Great coffee, expertly made and great selection of yummy and fresh food. Madi and Shahnoor are particularly attentive and accommodating towards my little girl who is disabled ensuring she's one happy little bunny each and every time we visit. :-)
Lucy Iles . 2024-03-28
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A branch of the chain, not a big variety but tasty and good.
Shlomo Ben Dayan . 2024-02-23
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Very poor experience, ordering via a delivery app but not the fault of the app, blame sits with this branch - 1 hour to deliver, food missing but charged, required ID for restricted items ????, and, my favourite - the food was off. Orange juice was sour and fermenting and the bottles looked like they were going to explode. This is on the back of a very poor experience visiting the store last week for slow rude service. Avoid until they get their act together. Very sad as I love Pret so it’s down to this branch.
Joanne Cumper . 2024-02-17
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I went there for coffee with a friend. The heating was on but the front door was open. It was very cold in there. I asked the staff if the front door could be closed after customers entered. I was told the front door had to stay open as it would affect the food in the refrigerator inside the door. Not a nice place freezing cold staff could not care. I will not be going again
Maureen Sexton . 2024-01-15
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Normally expect better from Pret. The coffee was nice and hot, but they failed to deliver the Tuna sandwich I ordered, and the croissant was much more doughy than the usual one.
Danya . 2023-12-29
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I have collected too good to go on 09/12/23 to give to an elderly friend. I received only 2 items 1 roll and 1 macaroni cheese for their lunch bag when in fact there were plenty of sandwiches left in the basket. She could have put even 1 sandwich in the bag instead of giving it all to a young woman sitting by the door seemed waiting for the freebies. Perhaps could be a colleague or relative of one of the staffs. The 3 staffs were unwelcoming. Chit chatting as they were not busy at 14:30. I will never go and buy again in this branch.
Annie Travels . 2023-12-11
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This branch is lacking planning and good baristas, the coffees/hot chocolates are either 3/4 full or lukewarm, baristas can’t handle the number of incoming customers at peak hours + Deliveroo orders…not impressed.
Axel . 2023-12-04
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En mis días en Londres visitamos este lugar,buen servicio,todo rico,la amabilidad y profesionalidad de Luna a sido increíble. No hablo inglés y ella nos ayudó. Recomiendo este lugar 100% Gracias por entender mi español y servirnos y recomendarnos que comer. Un 10 para Luna.
Rossana Castillo . 2023-12-01
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I don’t usually write reviews but the staff are so friendly and nice here I had to share. They make really good coffee, and they’re super quick too. I know when I rush in, in the mornings, they’ll have my flat white ready and tasting delicious. My new fav coffee shop. Thanks guys <3
Yasmin Parkes . 2023-11-30
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best Pret I’ve been to😍 the staff are so friendly and welcoming. Not to mention the amazing quality and speed of the coffee, you can tell they put so much effort into making it☕️
Harleigh Karpha-Powell . 2023-11-29
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Great staff. Great food & Great coffee. What more can you ask for?
Attia . 2023-11-28
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This is the second time in a row that I have received a latte that is only half full from Muswell Hill via Just Eat. That would not be acceptable in the restaurant and shouldn’t be sent out like that.
Cate . 2023-11-27
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Ordered a cinnamon danish, was given a burnt one
Jutta . 2023-11-17
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They didn't deliver my coffees The main things that I wanted. Total rubbish services
Joanna . 2023-11-16
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2 of the 3 items were the wrong order. And it arrive too late for us to have it for lunch.
Heidi . 2023-11-14
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We were so excited about the Xmas lunch and Today we bought the Brie & Cranberry and Pistachio baguette. Such a disappointment! No Cranberry sauce, no mayo, no seasoning....it was basically just the bread and the cheese... 😞
Lújza Blaha . 2023-11-12
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My review is only on one staff member in particular. I go in every morning and most staff are lovely bar one younger lady who "whats" and says "you didnt order that" instead of being pleasant and helpful. Makes the whole experience so awful and never has a smile on her face. Ive worked in the industry I know you dont always want to smile but she makes the whole experience so awful. Overall other staff are nice and the manager is so lovely! Wish she was there the whole time haha
Katie Murphy . 2023-11-07
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Good delivery on time. Coffee was warm.
Tania . 2023-11-05
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Incomplete order - they could have called or given a substitute- Now I need to try and get £5.50 refunded
Karen . 2023-10-14
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Always delicious!!!!!!!!!!!! My fave.
Tuli . 2023-10-10
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I have been a regular visitor to Pret, enjoying their delicious coffee and the cozy atmosphere to get some work done. However, I couldn't help but notice a rather strange practice at this branch recently - they close a significant portion of their seating area at 6:00 pm while keeping a tiny section open until 7:00 pm. This rigid approach to closing seems unnecessarily inflexible and customer-unfriendly. I've never encountered such a peculiar closing practice at any other cafe I've visited. Most places understand the need for flexibility, especially when customers are trying to meet deadlines or simply savor their coffee in peace. I sincerely hope that this branch reconsiders this odd closing policy. While the staff remains wonderful and the coffee delightful, this one aspect has put a damper on what used to be a pleasant experience. Allowing customers a bit more time to enjoy their coffee and complete their work would go a long way in improving the overall customer experience.
Noha Soliman . 2023-10-07
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Does not sell filter coffee and person serving me looked really grumpy and fed up. Disappointed by this branch of Pret, thankfully many other more reasonable places to have coffee.
Hilary Goldberg . 2023-09-14
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Friendliest team, super professional, loveliest service
diana carter . 2023-08-27
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Amazing staff, really friendly and polite. Very fast service and a great new seating area.
Toby Skinner . 2023-08-14
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Normal packet sandwiches and baguettes but quite expensive (nearly £16 for one of each and a coke). Slow checkout but no real problems; nothing special either.
Gareth Jones . 2023-07-22
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I had a lovely experience with the speedy delivery and a complimentary chocolate bar! Thank you. It did sort of make up for the wrong drink - I asked for a (hot) latte and got an iced latte instead!
Tania . 2023-06-30
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Thank you god for Pret’s subscription. I’m an addict 😊
Gabriel Marquez . 2023-06-29
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The Best Pret branch in London ever seen professional staff and excellent service fresh and hygienic foods, Thank you Jenny 😊 🙏
Semih . 2023-06-28
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they’re very professional and outstanding people. Hazal was very friendly and helpful loved their coffee. I am now their regular customer. Thanks to everyone!!
A Rose . 2023-06-22
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I attend the Pret in Muswell Hill more than any other coffee shop. Not just because I'm local but because the quality of the staff and the service they provide is outstanding. They always take that extra time and care to ensure my cappuccino is made beautifully.
georgie 34 . 2023-06-21
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Very friendly staff and excellent service!!
Cemile Kurucolak . 2023-06-21
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Super efficient, friendly, helpful staff..
Jade Lonoce . 2023-06-21
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The staff are great. Service is always quick and staff are very kind. The shop is very clean and has a welcoming environment.
Asha Ahmed . 2023-06-21
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Shahnoor made my day, she made best soya vanilla lattee, 😊
Mohammed Arman . 2023-06-20
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Perfect place with perfect coffee and obviously awesome service 👏 Food is really yummy and great quality Thanks Pret A Manger for coming to our beautiful Muswell Hill
Shahnoor Aditi . 2023-06-20
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The staff are always kind, patient and caring also the food is consistently up to its standards. Coffee is served on time with great quality
Tuli Begum . 2023-06-20
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Vibes, atmosphere and staff friendliness is way more than the average pret. I love my sandwich coffee breaks here so much :)
jonboyoboyoboy . 2023-06-19
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Lovely atmosphere, the staff very friendly, very clean shop. The manager is very sweet and as for the Brazilian barista..NO WORDS😍☕️
Pavlina Maniati . 2023-06-19
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Amazing customer services and great quality
Martina Giordano . 2023-06-19
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The food arrived damaged - the driver stated the shop had given him an open cup.
Sarah . 2023-06-17
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Ice coffee was room temperature. It was not cold. I had to put in the fridge for it to cool down and no straw was provided. Very disappointing.
Tuli . 2023-06-14
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Great vibes, friendly happy team. Excellent service. The coffee is really good and food choices are really healthy. Loved the mexican salad. Lovely manager ‘Luna’ made my day. Thanks
Rodney Hall . 2023-06-04
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I ordered breakfast eggand advacodo and got a sandwich instead
Margaret . 2023-05-29
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They put extra sugar on hot chocolate, outrageous
Sensei Berisha . 2023-05-24
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half a drink no strow no tissue
deniz . 2023-04-30
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The hot drink leaked - meaning the experience of ordering breakfast in to have an easy morning didn’t happen. Coffee had leaked everywhere.
Sarah . 2023-04-14
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My sandwich was unavailable and therefore did not come
Sasha . 2023-04-01
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Need a coffee, don't fret with pret. 🥁
Jal Mohman . 2023-03-19
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surely best chain of coffees. they have a great variety of food and good deals
friday night . 2023-03-07
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The flat white could have been slightly warmer and the milk thicker.
Tuli . 2023-02-08
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Wrong order very disappointing, not difficult to notice the difference between porridge and a oat smoothie !! Wouldn’t order again if they can’t get that right .. not rocket science
Naomi . 2023-02-08
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Clean venue, attentive and friendly staff, love this place and I’m so glad it opened here.
Matty Shafran . 2023-01-15
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it was amazing, my coffee was life changing. However, Im not just here to talk about the coffee, Im here to talk about this one young gentleman that I met in the coffee shop. Not much is known of this man, he goes under the radar of many, however in my honest opinion he is the star shining bright within this dark establishment. His name i shall state in a while, however I shall start by giving you my story. I was in the coffee shop, it was a normal day. The weather was fair, my mind was not. I was in a dark place. However, i felt something. I felt... a vibe. And that vibe was radiating from the check out desk. I couldnt explain it in simple terms, however that radiance was strong. I was pulled towards it, and towards it i went. That is where I met someone, and that someone has nonetheless changed my life. His name was Leban. Remember the name. This man took me from the pits of hell, and brought me up from a dark place. You think this is just a coffee shop??!?!? NO!>!>! ITS NOT. LEBAN HAS REVOLUTIONISED THE TERM COFFEE SHOP. IT IS A PLACE WHERE YOU WILL CHANGE FOR THE GREATER GOOD. LEBAN IS THE REASON WHY I AM STILL ALIVE TODAY. THANK YOU PRET. THANK YOU LEBAN. I OWE YOU MY LIFE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hassan Ahmed . 2023-01-12
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Definitely my favourite pret! 😍 Love the atmosphere and quick service! ❤️ Food is always delicious and shop very clean and cosy! 🥰 Love it!!!
Tanita Lamorte . 2022-12-17
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Best Pret in London. They make the best coffees by a mile!
Indigo Hinton . 2022-12-16
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Quick service and friendly staff
Ashleigh Davies . 2022-12-16
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Not the best coffee or service, there are better independent coffee shops just round the corner
laura monk (Gayinthecafe) . 2022-12-09
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Clean and friendly environment, had a macaroon hot chocolate and it tastes divine. I was served by the lovely barista Naz, she welcomed me with a big smile, asked how my day was and served me the lovely drink. It was a refreshing experience and nice to see there is still lovely people in this world. Will definitely have to come back soon ! :))
nusaybah mohamed . 2022-12-08
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Just a Pret. The staff are excellent - far more switched on to the little specifics of our coffee order than other Prets. I wish Pret wasn't in MH as we have many great indie coffee shops, but it's here so we embrace it.
Joe Willmott . 2022-12-01
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Music far too loud. Coffee temperature variable. But loving the subscription
Paula Smith . 2022-11-18
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My drink tasted anything but with real dairy, either oat or soya im not sure, tasted awful, not sure if lazy, careless or pushing their own world views onto other people. Also weren't very friendly generally. 1*
Lloyd Barnes . 2022-11-10
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Why is filter coffee not sold here? It's just scribbled off on the menu (like vandalism). Elsewhere it is sold/available, which makes me believe that this particular franchise owner cannot be seen to come down to an appropriate level of affordability, as this is not in keeping with the way of Muswell Hill. I urge you to overcome this sense of pretentiousness for the greater good and that of your business. Sincerely, A once loyal customer
Con K . 2022-10-29
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Great pret! Really quick service and staff all really friendly and welcoming
Sara Neder . 2022-10-29
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Music is too loud, impossible to hear anything else.
Boby Boo . 2022-10-29
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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410 Opinions
Excellent noodle dishes including Pho and Bun Sa sold at competitive prices, served with speedy and smiley service. The Padan leaf tea is particularly good and took me and my partner back to a hotel in Hanoi
1774 Opinions
One of the best pubs in all of London such helpful bar staff great prices and quality food!