Prestos Food House in Leeds

Didn't know food could taste this bad. Clearly no pride in what they do.

Kebab meat was weird not nice.. place is run down.not the best I would order this again

Waited over an hour for delivery that was supposed to take 25minutes..I called the shop when the quoted delivery time passed. They told me it will be 5 more minutes. 20 minutes later nothing happened, so I called again only to be told there are road works 'this was 10.20 pm' and that they will call back in a couple of minutes. 10 minutes later no one called and no one showed up, so I called again. The guy in the shop said he thought it would have been delivered by now and called the driver who said he was outside. I told him it was a total lie as I've been waiting outside in the bloody cold for 35 minutes. A few minutes later the driver turns up saying roadworks and what not. Took the food and went back to the hotel room..and just when I thought things couldn't get any worse, guess what! wrong bloody order. I ordered half peri peri chicken meal, but this was 10 coldish wings & cold dry chips in a pizza box. Absolutely fuming, I called the shop and asked them to come get their order and give me a refund. They said keep it and will give you a refund. Total incompetence and waste of time. Waiting for a refund!

Sigh just tried ordering online, card only, why do they hate making money?????

Bad boy pizzas highly recommended!!!!

Great food and experience fast and great price

The food was burned it was hard worset pizza I’ve ever orded in my life I wouldn’t go there ever again

One of the worsts in Leeds they can

Best pizza in Leeds tried them today 10/10 5 *

Best food in leeds people who leave such nasty reviews should be a bit more civil, Presto provide you with a delivery service to your door no matter what weather it is so people be real!

THE WORST FOOD I’ve ever ordered ! Can’t judge on the service or vibe as I haven’t been inside but everything tasted cheap and nasty.(we eat a lot) the curry was not vindaloo and so poor , the pizza just tasted plastic and not nice, and I won’t even bother commenting on the chicken. - you don’t even want to imagine my stomach the next day. Some amazing takeaways in leeds. 100% the worst I’ve had in my life (all over the country and I eat out a lot) 0/10

Highly recommend great service collection or deliverd

By far the worse burger or food I've ever eaten in my life the guy said he's been there 15 years absolutely no idea how

Would avoid this place like the plague, ordered the rogan Josh, was absolutely ransid, there was no flavour, mould in the sauce and rice, chicken tasted like it had been cremated and was dryer than gandhis flip flops, ordered a pizza for the mrs and kids when it arrived it was flat cold, mouldy pizza base and could of smashed a window with how hard it was!..if you class a salad as 2 strands of mouldy lettuce, quarter of a wrinkly dried up tomato and a chunk of raw onion core a salad then you will be buzzing your t*ts off, all food went in the bin and complaints where made and nothing was done about it, oh and this was all after waiting 1 n a half hours after the estimated delivery time…if you want chronic diarrhoea for days on end and a trip to A&E with bowel problems then this is the takeaway for you. Never again!!!!!!😡😡

A good option for a cheap takeaway. Very friendly staff

Absolutely diabolocal Ordered a burger meal deal-.came Absolutely wrong , covered in mouldy salad , no tikka or kebab in the saos burgers! Stale chips! 90 mins for them to turn up cold . Dotn ring them back because of the wait! Won't be ordering again

Worst curry I've had in years, garlic bread pizza was cold, rice portion was only half full, mixed starter was dry and cold. Best bit of it all was the lettuce!!! Absolutely horrible, will NOT be ordering again. Menu was posted through the door that day, but when food arrived was given an "updated menu" with different prices!

Worse pizza I ever had.. full of salt and no taste

10/10 is all I'm saying, food, customer service and delivery on point. Will definitely recommend ✌👌

Useless, stayed up for an hour after midnight waiting for an order. Why do you offer delivery on JustEat etc if you can’t deliver anywhere close to what you claim

The most disgusting indian food for what i paid for. Firstly the chapattis were so hard like papadums. Missing items then stated on mixed staters. The curries were served only half full in the small container. All dish tasted the same and were too tangy as opposed to hot and spicy (totally tasteless). I paid nearly £50 for this meal for the six of us and it all went in the bin. We all ended up with tea and toast for the evening meal. I WOULD NOT recommend this place to my worst enemy. Such a BAD DISAPPOINTING EXPERIENCE AND WASTE OF MONEY EVER.

They took my money from uber eats and never turned up, don't use this takeaway or uber eats

Didn’t receive the full order what a joke

Gone down hill food full of grease used to be nice gone down hill

DO NOT ORDER FROM HERE! Disgusting food, completely overcooked and flat cold when arrived, I put it straight in the bin and ordered from somewhere else instead! Take a look at the other reviews, seems like it's a common theme.

Had doner and chips from there yesterday looked as if they picked it out of the bin and chips were refriyd and old, worse food iv ever had, never again

Ordered and received mould all growing down side of the cake. Garlic bread was over cooked and chewy as was the pizza never again👎🏼

The new recipe for the lasagna is a terrific cheesy, bolognesy, mince type of sauce. Super tasty and very filling. Good balance of lasagna pasta and meaty, cheesy sauce. The Keema Pasta uses the twisted fusilli pasta. Another terrific meaty sauce and there is more sauce than pasta. Best to cook a small portion of fusili on the side to add to the Keema Pasta. The portion is already very filling.

Brilliant group of guys that provide a great service, wonderful food and can't go wrong with the prices depending on what you get.

Please never order from here. Ever. Disgusting food and disgusting customer service. The staff are so rude abd the food is not nice at all went in bin.

Took a chance with this place rude curry all over bag asked for chicken burger plain due to my son can't eat cheese or mayo came full of of cheese and mayo on burger I understand the place under pressure due to Ed I don't see any excuse stop taking orders if you can't them right not mention waited over an hour am past hungry the next chance ill.get to.eat is 8 o'clock tomorrow night ill be lucky to get toast shocking customer service to

Order a chicken tikka masala family pizza and all I could taste and smell was salt. Very badly tasting pizza. Was a let down and was looking forward to it as well whilst I was in the maternity ward at Leeds hospital. Dont go there if you value your taste bud as my mouth was left burning from the salt

Fantastic food so far, lovely pizza and great polite service, friendly staff, very accommodating and best offers around, will be going again and would recommend to try.

Wouldn't of given any star but that wasn't an option. Waited 1 hour and b half - 90 minutes for my order. Kept ringing them up, said on way, then said get in touch with just eat. Terrible customer service. Food was cold, kids were passed it by this time. Ordered American burger, that was a laugh tiny bit of fried onion, no salad, but a stump of raw onion. Cheeseburger, love to know where the cheese was... It must of ran off. Ordered a pepperoni pizza, 4 pieces of it, but got green peppers. First and last time, will order from tjem. £26 quid wasted!!!

Ordered a garlic bread and cheese and a donner kebab. The garlic bread was cold and way over cooked (pretty much burnt) and the donner was crispy it was that much over cooked

I wish I would have listened to the reviews absolutely terrible curry it was sour lamb was really fatty I am surprised this place is still open

Pretty good pizza, and good offer.

Avoid at any cost..... Junk food was delivered with 1,5 hours delay...called three(!!!) times regarding an issue... Clown on the phone promised me a "half price" voucher - delivery driver never heard about.... Junk... Scam... Clowns... Never again

Bolanaise burger cold hardly no chips think they well over charged me and my plain tray of kebab meat for my dog yes my dog it come in a pizza box in staid of a tray and it's all burnt wont even feed my dog it it's that burnt they had chance after chance after chance from me that's it I'll never order from there again so disappointed

Great deals great service and food

Ordered a curry for me and wife it is one of the best curries I have ever had in Leeds lovely food and great customer service keep up the good work

Based on reviews that have been left by people I can say I took a chance and I'm grateful! The food here is delicious 😍 it's exactly the way you want it - by far the best food! The customer service is outstanding! The staff are friendly and helpful willing to really go the extra mile and if your looking for food that's 10/10 this is the place, highly recommended! Thank you to all the staff and the staff member that picked the phone up and was really accomodating and understanding very much appreciated 🙏

If I could write my review without submitting a star then this would be my option. Personally I would NOT order from here if it was the only takeaway in the city. Firstly my order arrived incorrectly with 3 products, this was corrected to a certain extent, when my original curry was delivered the second time, this was un- edible as the spice they used for a chicken korma was very over powering, it was not fit for consumption.(I did not eat it) Secondly my delivery was well over charged. I explained this when my correct (I say with hesitation) order was delivered. Whilst on the phone to the takeaway, I was assured I would get my change later that day. This was Friday just gone (I placed my order just after 17,00 pm). After 7 calls Saturday through to Sunday, I finally got my change around 1:00 am 1:20am. This is unacceptable and really really bad customer service. Its not about how much change I required. In the end it was about principle of good customer service and good food. Both was very disopointing and in adequate. Avoid if you require good customer service and good food.

Don't order from them. Instead of 20-30 min delivery time I waited for over 1 hour. Food was completely cold, I asked for water they bring me coke. Next day I called them like 5 times to complain but nobody picked the phone. I don't recommend them!

Pakoras were badly cooked as well the so called "monster kebab" being too big a name for what you get given wouldn't recommend

Top shop top staff Can't fault em Plus food spot on

Like other people are saying, arrives late & cold, Wouldn't recommend.

Awful just awful. Got a pizza from here once and it arrived cold but had been burnt

Scammed and ruined my night, Don't order from here. I ordered the Monster Kebab which is advertised with chili & garlic sauce, I asked them to put the sauces in tubs like always in the message other wise they don't add the garlic sauce, this has been fine before oh but not today, delivery guy arrived an hour late with my cold meal and tried to charge me and extra 1.30 than advertised for those bits of plastic used to contain my sauce, I told him to send it back cause thats ridiculous, after getting a call from what I assume is the owner of the shop he told me he would only charge me the correct amount for my meal, I said alright so the delivery guy came back and this is where the scam takes place, the delivery driver didn't have enough change to charge me the correct amount, apparently he was only sent out with enough change for those hidden charges they added on for those stupid bits of plastic, so I phoned the shop again and the manager assured me he would send someone out with the £1.30 that I was owed later today, I waited till 5am & still hadn't received my money. This shop has literally scammed me, came late & gave me an ice cold meal to go with it, worst take away experience I've ever had.

Ordered a kebab which arrived late and was cold to the touch, most of it went in the bin

Not sure how they are getting such a high rating on just eat but my experience with this takeaway wasn't pleasant, food was late and cold, barely edible and the delivery driver short changed me.

Came 1 hour late & was ice cold, the added picture looks more appetising

I would leave zero stars if possible been ordering for 23 years and sick of rubbish customer service we placed £25 order they only delivered half we asked where the rest was the shop said driver left in boot 40 minutes later we got it freezing cold they said it got cooked fresh no chance avoid NEVER ORDER FROM THIS SHOP PRESTO go to king kebab fantastic hot food every time

Ordered food and it took over 35 minutes waiting in store, really not professional for a “fast food service”

I ordered 2 quattro formaggi pizza, nuff said they were terrible, it tastes like bread, paid 2 pounds for two ketchup sauces, and i can say there was less than a tablespoon of ketchup in EACH...Is this some kind of joke? Definetly would NOT recommend this place.

Hour and a half for delivery,when arrived all food cold cheers guys 👍,another hour and half and still waiting,you lost my custom now also putting phone down on people how professional.

Food highly recommend. XxxxX STAR'S

Nice place, nice food, monster kebab👌

Pizzas were okay-this was the only good thing about the order. We ordered a 1.5l bottle of coca cola and received a 1.25l. Ordered bombay potatoes and received a curry like meal that had no resemblance to what we ordered and the plain garlic bread was like cardboard. Ordered extra garlic on everything and it tasted like there was none on anything we got. No refund received and nothing complementary offered - won't be using just eat or the restaurant again.

Nice pizzas my choice best in beeston

Although it was a speedy delivery, the kebab meat was STONE COLD AND TOUGH AS OLD BOOTS.....no salad or chilli sauce either (as ordered). Chips were red hot that was the only positive!!! Sorry I forgot to mention that the pitta bread was ROCK HARD!!

We ordered a pizza and I can’t fault the taste but the pizza had obviously been in its side and the entirety of the cheese had fallen off the pizza and in the the side of the box. The base had all dried up and the pizza was un-edible. this was clearly the drivers fault and not the restaurant but I’m very upset about this

Probably the best done kebab I've ever had no lie

Excellent customer service and food

Great food great service clean premises

Well it was absolutely disgusting experience to be quite honest food was cold order was wrong the guy on phone was agressive and rude when i confronted him about the wrong order and there human hair in the tescos own brand oven chips and supposably chicken fillet burger but was a cold but burnt oven cooked chicken burger aint going there again

Well first of all the order was incorrect, i was forced to ring the hungry house complaints department. I made a formal complaint as the food was cold the chips were half cooked and the burgers nearly burnt. I ordered 2 half pound chicken burgers and 1 quater pound chicken burger but the order was recieved as 2 quater pound burgers instead. Also the lettuce was mushy and brown. I rang the takeaway to complain and recieve and was addressed with instant aggressive attitude with a lack of any help at all, they asked me what i would like them to do about it which i found rude and inconsiderate. My order was confirmed by the complaints department and the takeaway offered a £3.50 refund, i will not be making any orders from this takeaway again as they have a very poor attitude towards there customers and clearly don't know how to cook. Ive made better beans on toast!! The staff at hungry house however are very polite and helpful.

Please do not order from here; The order was placed to make this Friday evening more enjoyable, by not having to cook for both me and my girlfriend since we’ve both had hard working weeks. Firstly, the delivery driver tries charging me £1 for free delivery (I’m not a cheap skate but it’s not the price it’s the principle). Now the food, this was pretty much cold, a slight bit of warmth but not enough for any reasonable person to be happy with. The chips weren’t cooked, they were a bit hard in the middle/underdone. The 4 cheese pizza had cheap slices of cheese, the ones you get with microwave burgers/ in plastic wrapper, as one of the cheeses that wasn’t even properly melted. Discussed this with the restaurant and apparently it’s all Just-Eats fault for allowing me to order outside of their radius (fairly sure they could have cancelled it rather than cook it). The restaurant declined a refund but Just-Eat agreed a partial refund, which is kind of them since it wasn’t their fault. All in all, please choose to order your food from somewhere other than here. It’s all tail and error I suppose, but I’ve learned my lesson and might stick to Dominos for Pizza from now on.

Always great food however please do not order sweet and sour pizza if you don't like or cannot eat spicy food. The chicken is tikka and the sauce is a special mix chilli sauce. I thought it was like the sweet and sour sauce you get from the Chinese and it's not it's super super spicy. We thought they made a mistake so we asked them to replace it and it was the same. However it did not go to waste as my mate ate it

So rude shouted down the phone at me I hanged up then they called back told me to jog on all because I sent the order back because I got it wrong

Food comes cold and when you tell them you get verbal abuse and offered out!!!!!!!!!! EXCELLENT CUSTOMER SERVICE?

Best pizzas and curries in leeds!!!!

Order pizza from hungry house. Mohammed is delivery king !!as the pizza arrived after 20min of order!!! Pizza is still hot!! garlicy is amazing!! pizza is heavenly taste!!!

Personally wouldn't even give this a 1 star worst take away I've had from leeds. The pizza was disgusting and the donnar meat was dirty. To thick and greasy I asked for no salad and sauce seperate came plastered all over it. Wouldn't ever order from here again.

Ordered a pizza at half 10....it’s half 12 and I’m still waiting. Called the restaurant and I was told he’s leaving in 4 mins. Called 15 mins later and was told he’s leaving in 2 mins. After I get my pizza I’m never ordering here again. I’ve called them so much, I’m dreading they might spit in my food. I’ll stick to any other pizza place from now on...btw I’m still waiting

Best pizzas in Leeds can't fault em great service great food!!!!! Highly recommended 👌👌👌

Shocking service ordered my takeaway at 23:30 said half hour till 35 mins rang back up at 24:15 now it's 24:45 never using these again really thought they was good takeaway but I was wrong

We ordered pizza and fries. Pizza tasted of MOLD!!! French fries were cooked!! What a horrible fast food!!!! I DO NOT RECOMMENDED AT ALL!!!!!!!

Absolutely disgusting service & food , after bringing a mouldy pizza twice to our address we kindly asked for a refund , the driver said he would return with our money after taking our food & never came back !! So we contacted the shop to be hurled with abuse & told we weren't getting no refund !! Terrible service , should not be able to trade !!!