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OpinionsNoteGoogle6494.3

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From the moment of arrival , with the total professionalism and friendliness of reception to being given an immaculate room, this stay was first class. Breakfast team and food were lovely - and every member of the staff, were great. I’d be proud to have them on my team and we were delighted to stay there. Thank you

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Lynn Bell . 2025-05-09

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Standard premier inn Room was far too hot, couldn’t change the temperature, so very uncomfortable to sleep. Asked to upgrade to a room with air conditioning, too be told non available. Nowhere decent to eat nearby other than McDonald’s etc. breakfast very average.

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Adam Bancroft . 2025-05-02

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Enjoyed stay rooms quiet and had a lovely breakfast.

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Andrew Laurie . 2025-04-30

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We stayed at this premier Inn hotel an we were absolutely amazed by the quality of this hotel,ample parking, fast food outlets within walking distance,toby carvery next door,the facilities was absolutely amazing,the rooms were quality,clean,restaurant was absolutely amazing very clean and modern,but the best thing was the amazing staff,re customer relations,polite,friendly, best premier Inn we stayed in, big T x

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Terry “Big T” Arthur mbe . 2025-04-19

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Room clean and comfortable and breakfast is good 👍

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Jamie Lambert . 2025-03-16

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Lovely place and Mel was very helpful and friendly at the reception desk

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Danny Curran . 2025-03-15

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Fantastic low-cost accommodation in a great location with friendly Tees folk ready at reception to assist should you need it. We had a great weekend, and our visitors from Europe were also impressed.

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Anthony Toth . 2025-03-13

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This place is wonderful. The staff on reception are smiley and helpful. Alex in the restaurant is fantastic. His service and attitude is second to none. Please pass on this message. The room and bed are so comfy and the shower is perfectly powerful. Thank you.

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Carey Holmes . 2025-02-25

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Walls so thin you could hear a mouse fart in the next room.

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J Elle . 2025-01-23

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Nice updated room. Very helpful and pleasant staff. Mel was great as I needed water for car windscreen washer. She filled bottle for me then appeared in car park with large jug. She didn't need to do this but added value to my visit. Thanks.

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Mick Finn . 2025-01-11

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Great food in the Toby next door. Premium plus rooms are over rated. Old tv, not smart. Wifi poor, ultimate wifi advertised as included, not. £5 a day extra. No phone signal on o2. Lovely comfy bed as usual.

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kevin walker . 2024-11-13

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Melanie was very helpful as I left my wallet in my room, and she left it in the safe for Mr until I returned which was very kind.

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John Doe . 2024-10-08

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Lunch only at the Toby Cavery food is nice and the staff were friendly and efficient however on this occasion the restaurant was very quite and I think as a consequence the food was not very hot which spoilt it a bit.

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Michael Dickinson . 2024-09-06

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One of three premier inn rooms I stayed in with my family on a short trip. Everything about the hotel was great, other than the underlying smell in the hotel room. It was almost like someone had been smoking in it, or more likely a heavy smoker had been staying in it. A bit of a shame that it would then be allocated to anyone, nevermind a family with young kids.

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Peter mclaughlin . 2024-07-09

MORE AT Google

Nice hotel for a couple of nights stay. Nothing lavish, but there was no noise, the room was clean & the staff are friendly & helpful. The bed was comfortable & the room is reasonably sized. There are tea & coffee making facilities & TV. There is a restaurant by reception & is also joined to a Toby Inn. Prices were reasonable as well.

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Malcolm Hinton . 2024-07-07

MORE AT Google

The breakfast was superb but the lady that checked us in wasn't helpful.

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Tracey Howard . 2024-03-16

MORE AT Google

Checked in to Premier room. Strong smell of chlorine and cat pee in the bedroom. Went straight out to meet family and got back after five hours. The most disgusting smell. A mix of drains and heaven knows what else in our room. Only provided with one bath and one hand towel for two people. Lying here wide awake at 2am, unable to sleep due to the smell. It is gross. My first and last time at a Premier Inn. The sweet treat is a small piece of chocolate.

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Lin Has . 2024-03-10

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