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4.2

Based on 737 opinions finded in 1 websites

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Nº 496 in 992 in Stockport

Score
OpinionsNoteGoogle7374.2

comment_iconOpinions

Stopped here a few times before, and more than likely will again. Good prem, however, seemed short of staff this time, especially in the Restaurant. We might just have been unlucky though! The main pub/restaurant was closed for refurbishment. Would recommend though,if you've reason to visit Hazel Grove or Stockport.

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Tim Allender . 2025-06-05

MORE AT Google

Appearances can be deceptive. This hotel is by no means appealing but I enjoyed my stay. Mainly due to the friendliness of the staff.

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Patrick Hope . 2025-04-29

MORE AT Google

Jay Jacob and Gemma, great service, great steak, great stay. Will definitely be back. Keep up the good work, they showed they have real passion for great customer service!

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T M . 2025-04-01

MORE AT Google

Gemma, Mark and Crystal were very friendly and helpful. Watch for the low light in the downstairs bar though

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Henry Wassell . 2025-03-05

MORE AT Google

Spend a night here due to work and had Gemma serving in the bar and restaurant.What an amazing person kind , sweet, great customer service skills. I can say I travel around the UK a lot staying with premier inns for Buisness and I mush say Gemma is one of the best i have come across.To make things better she is a Manchester United fan 😃. Great services 10/10

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Lucian Egege . 2025-02-05

MORE AT Google

Spotty dog. Staff lovely as always. Shout out max and Gemma

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Conor Holmes . 2025-02-03

MORE AT Google

Great staff member in restaurant CHAN. He made the positive dining experience. Used hotel restaurant both nights and would go back again, he’s quality of service perfect!!

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Jo Bennett . 2025-02-01

MORE AT Google

Hotel is clean and rooms are good. BUT the restaurant is cry out for more staff!! Chan was great. It’s a shame he’s in his own to deal with the rush of people who come to eat. Needs more staff.

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Tahm233 . 2025-01-20

MORE AT Google

We come for breakfast once every few months at this premier inn on a Sunday .I can't eat gluten or dairy and the staff are always very careful when taking my order .The staff are consistently friendly and professional even when it's very busy .

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Lucy Smethurst . 2025-01-19

MORE AT Google

This Premier Inn is undergoing a few renovations but I have been made to feel so welcome here! The team are friendly and remember the small details that make all the difference (thank you Arfa at breakfast, and the kind gentleman on duty each day for dinner service).

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James Hooper . 2025-01-18

MORE AT Google

I'm a regular user of the hotel as the rooms are always exceptionally clean and the food is excellent. The staff are always polite and courteous and in particular Gemma in the restaurant couldn't do enough for you and is exceptionally polite First class

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Jeremy Morris . 2025-01-18

MORE AT Google

Good breakfast and before a day of Warhammer at element games

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Charles Pattison . 2025-01-18

MORE AT Google

We went for a night on our trip to p.louise it was perfect situated for us. The staff was so friendly and the breakfast was amazing can't comment on the other food as never ate there. If we ever had to return we would stay again x

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Angela Watson . 2025-01-15

MORE AT Google

Staff have all been brilliant....but... breakfast is not buffet you order and wait...unless you want cereal...coffee machine broken....they offer a deal from 1700 till 1900 on drinks.....but the restaurant doesn't open till 1800 so how does that work.....you have to ask for room to be cleaned...not mentioned upon arrival....the bar snacks if you call it that does nothing.....ready salted crisps....nothing for children or sweets very little choice on child bottle drinks ..... Premier inn pull your finger out go look at a holiday in and learn how a hotel should work....no room service no phone in room .... A shame as the staff are fantastic...

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G . 2025-01-07

MORE AT Google

I was very impressed with the staff particularly, every person we met was friendly and helpful, a particular shout out to the lady who was serving breakfast and run off her feet who still managed to be smiling and helpful. The rooms were a decent size and beds comfortable.

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V J . 2025-01-03

MORE AT Google

Stayed 4 nights over Christmas. Ground floor room was great and clean but a little worn especially the bathroom. Staff friendly especially Mark who supplied extra towels and tried to sort the WIFI which was non existent. So unable to speak to friends overseas on Christmas Day which was VERY disappointing. The pub/restaurant was only open 6pm to 9pm....madness ! These problems need to be sorted...especially the WIFI!!! Or i won't be back .

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Elaine Birch . 2024-12-30

MORE AT Google

Stayed here for two nights while working, friendly staff on arrival. Rooms were clean and tidy, standard for Premier Inn. The restaurant is now run by the hotel as Beefeater closed, so I wasn't expecting much, but I was very surprised by the standard of the meals and breakfast. Overall, good stay.

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Mark Harvey . 2024-12-07

MORE AT Google

Really good experience Gemma in the restaurant was fantastic mark on reception is always pleasant a pleasure to stay at this hotel

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jason hadley . 2024-12-03

MORE AT Google

Fantastic breakfast and lovely service in the restaurant by Gemma. See you again soon

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Vicky Cooling . 2024-11-27

MORE AT Google

Good place,very handy to what we were doing,but the food side was closed down due to refurbishment.

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derek bull . 2024-06-08

MORE AT Google

Yes, staff were pleasant and helpful, and the food was ok.

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Gary McIsaac . 2024-06-05

MORE AT Google

Good night sleep in a king size bed. Room 122, was modern and clean. Had dinner next door at Beefeater. A very good selection for breakfast served with good coffee!!

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Chris Brookes Photography . 2024-05-22

MORE AT Google

Rooms are a standard for cheap hotel,but very clean.

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Barry Cooke . 2024-05-15

MORE AT Google

Another great stay Fantastic hotel friendly staff

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Tugmaster 111 . 2024-05-09

MORE AT Google

I don't do alcohol, but the chef offered to do a fresh fish batter for me especially. Brilliant service.

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Shiraz Mulla . 2024-03-06

MORE AT Google

Had a brilliant time food buffet was excellent a lovely tasty 😋 range would definitely without a doubt have another do there they catered for 45 people 😋 thank you Bamford arms and especially SOPHIE

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Chris Mcdermott . 2024-03-03

MORE AT Google

Shame so many people smoking between hotel and pub for meals

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Eirlys Williams . 2024-03-02

MORE AT Google

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