Premier Inn Manchester (Heaton Park) hotel in Manchester

We had couple of nights booked as we were attending a wedding. Staff are absolutely brilliant and very friendly.

What an absolute shocker of a Premier Inn, we are regular users of this hotel brand, and this was by far the worst one we have ever stayed in. Absolutely useless staff who did not have a clue on how to resolve the issue of a filthy mold ridden room ! It took a very long complaint to guest services to get our £103 refunded !!!

Stayed at this hotel with my wife for a few nights just recently. It was a very enjoyable stay. The bedroom was very clean with everything you need for a short visit. What really made our hotel experience memorable were the lovely staff from Front of house to Housekeeping. A hotel no matter how many stars it may have can only function with friendly, professional and motivated staff and one member of staff shined the brightest. Elena from Front of House. She has a very friendly and warm demeanor, acts very professional while at the same time making us as guests feel at home. On the cold and wet windy Manchester days of our stay Elena always made sure that we felt warm and welcome.

Awkward vehicular access .. restaurant entrance had a dirty abandoned AC unit in front of it. Breakfast very busy and disorganised .. not enough toaster slots. Hotel receptionists were friendly.

Great hotel , great location Great atmosphere

Fantastic staff,very helpful,downside was we were woken up at 1.00 in the morning with excessive noise from nearby room. Heard people, i assume returning to their room late,slam the door then there was a continuous noise for approx 15/20 mins.

Beds were really small and uncomfortable and I struggled to sleep.

A very pleasant hotel with friendly staff.

Such a lovely stay we had at this Premier Inn. We received a super friendly welcome and our room was spotless.

Had to come for a meeting. Room was lovely clean staff where lovely,

Perfect location for our trip to Manchester. We had an issue with our room but Mary went above and beyond to make sure we could move to another room and was settled. She helped us move our belongings and within minutes she had us moved into another room. Not only that but she was so friendly and kind hearted to speak to - she is a true privilege to Premier Inn and I would come back purely to see Mary again! Thank you so much Mary xx

They describe this as a budget hotel, I've just been quoted £170 for 1 night😳😳

Poor rooms, poor ventilation, poor pricing, great and helpful staff, some benefits

Hotel was your standard premier inn, but was very grateful to the lovely staff! Particularly Mary who was so friendly and helpful, so lovely to speak x

Usual premier inn and can't complain

Very nice place. Friendly staff. Especially lady at the reception called Natalia. She is so friendly and proffesional. She made my stay very memorable. Deffinetly comming back

Stayed as attending funeral. Room was 24 degrees and no way to cool it down. Small fan in room. Did say on website no air con in fairness. On check out receptionist said we could have had another fan and a sheet but not mentioned on arrival. Busy main road but we had room at back so no noise. Ate at evening in restaurant next door. 5/10. Breakfast 7/10.

Lovely staff 👌 no significant problems 😊 experienced. Rooms were a bit hot, though. There was no apparent air con point in the room. I would return next year for Tough Mudder.

a very pleasant stay during tough mudder weekend and a special thankyou to Mary who was superb.

Mary was absolutely fantastic, so welcoming and funny and helpful- a real asset to your company

Mary the lady on reception was fantastic, very helpful and had a great sense of humour. The rooms were extremely clean and would recommend this premier inn to others. A great place with a very warm welcome. Thank you.

The room super comfy, beefeater next door, Heaton Park across, tram 5mins walk, receptionist Mary super helpful, friendly and sooooo funny! What can i say? Perfection! Tough Mudder Manchester here we come! 🥳🥳🥳🥳🙌🙌🙌

Great stay last weekend and Mary from the Premier Inn staff was an absolute legend who could not be more helpful and welcoming!

Let time I was there the Internet didn't work due to technical issues for the whole of the street, paid over 100 pounds for it was it worth that kind of money for one night probably

Excellent service. Friendly staff

"Great staff specially mmd ^mary^ and very good parking, clean rooms and comfortable beds "