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4.3

Based on 1.872 opinions finded in 1 websites

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Nº 242 in 747 in Salford

Score
OpinionsNoteGoogle1.8724.3

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Room is great size, however cold. This was swiftly resolved by a fabulous lad named Louie who could not have been more helpful and resourceful & is a credit to your team, don't let this one go.. very polite personable.. resourceful brought me a heater even carried it to my room. Exceptional. 5 stars all the way Mrs murray

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So Now WHAT! . 2025-05-28

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Louie very quickly made my pizzas and they were the best I have ever had. Dominoes has nothing on Louie’s pizza skills. He also made me some lush drinks, he is very kind and funny.

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alyssa rose . 2025-05-27

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Lovely big room, five mins from Arena.

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Sue Jackson . 2025-05-26

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Louie was a delight. Credit to the hotel and made a miserable night infinitely more bearable. Thank you, Louie

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Eleanor Mayhew-Hills . 2025-05-26

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Louie was fantastic and made my time at the bar very pleasant and enjoyable

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Liam Carter . 2025-05-26

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Louie is so friendly and a pleasure to talk to

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Ben Dudley . 2025-05-26

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brilliant service, i also got spiked at the bar and they took care of me made sure the guy who spiked me didn’t come near me again and walked me and my girlfriend back to our room which they didn’t have to, they called the police for me as i was totally uncapable to even form sentences. i’m still a bit out of it now but without the lovely bar staff i could have been in serious trouble because im only 19. so for me they were amazing and thank you to all the night bar staff x

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Blossom Howell . 2025-05-24

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The hotel is situated on the first 12 floors of a tall converted office tower. It has a small 2 storey Car park which is charged at £8 per day for hotel guests. Tip. Try and arrive well before 3pm to get yourself a space. There are nowhere near enough space for every guest. However there is a a Q Park 60 seconds walk away. No street parking is available. The hotel is situated perfectly for the Arndale Centre / Print works and the AO arena. Both being a couple of minutes walk away. The rooms are large and furnished how you would expect. The whole hotel is getting a bit tired and could so with a renovation. The food was nice and the bar is open 24/7! All The staff were lovely. In short, perfect for a one night stay if you’re catching a concert at the AO.

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Nicol Neo . 2025-05-24

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Pro: very spacious room with a decent TV and bathroom with lots of soap available. Fairly comfortable bed and clean room overall for the money. Con: the key card was very sensitive and would deactivate every time you put it near a NFC or contactless card and you was not able to go into the room and I had to change the card three times because of this... the walls are quite thin so you could hear your next room at night or morning. There is a boiler that kicks in the morning and it is very loud hitting at least 70 decibels by using a phone app. Okay overall but definitely stayed in better quality rooms around this price range.

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Stefan Johnson . 2025-04-29

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First time stay and had a fab time barman Louis served us x

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helen jayne elliott . 2025-04-27

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Nice room. Very comfortable bed!

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Rachel B . 2025-03-30

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amazing location for the ao arena. very competitive price compared to premier inns in other cities. clean spacious rooms. maria runs the place like she owns it 💯 #bosslady

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Emily Jones . 2025-03-28

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Ideal location in Manchester, we were seeing a show at the e Etihad. Rooms were up to the usual high standard of the PI group. Nice & clean, as big as this is it was completely quiet on the evening. Almost forgot the room price was amazing!

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Graham Shields . 2025-03-25

MORE AT Google

Brilliant location and really nice hotel that outdoes some of the more prestigious brands at half the cost. Perfect position for the city centre and AO arena. Would definitely stay there again.

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Stuart Cameron . 2025-03-24

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Great place near the ao arena where we saw peter kay.Hotel was fine room ok,Breakfast was ok,but a bit chaos due to high volume of people.,

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Kenneth Vaughan . 2025-03-23

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Left 4 teenagers stranded in Manchester without a place to sleep!!! Having booked a room for 4 of us to sleep in, the staff refused to let us check in because one of us was 17 and without their legal guardian. We were in Manchester for the first time to see a concert and had booked this hotel for the night but left stranded without a refund and with no where else to go. The staff were rude, making comments about our parents and our upbringing. I would not recommend this hotel to any group of young adults, apparently this is a common occurrence (the staff at travelodge say this happens at least once a week). I am disgusted by this and will never stay at a premier inn again.

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A Carlisle . 2025-03-23

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The hotel is situated in the centre of Manchester in the medieval quarter close to the shopping district. Next to a canal, it has 23 floors with views of the city the higher you go . The rooms are of a standard layout but are larger than the usual rooms you find elsewhere . They're very clean although the only issue is that the hot water isn't instant . You have to let the water run for 5 minutes or so . Once you get hot water it is hit !!!! So worth the wait. The staff are extremely friendly and knowledgeable and a sincere thank you to Louis for his help . He couldn't do enough for me ... the food is excellent and freshly cooked with servers attending to your every need . I stay there due to work and will be staying again in another two weeks time . A very highly recommended hotel....see you soon.

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steve tyler . 2025-02-21

MORE AT Google

Value for money and a great location.Wouldnt stay at any other then this one when visiting manchester and parking only £8 a day.

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Michael willis . 2025-02-20

MORE AT Google

Positives Great for the AO arena but they put a premium on the rooms because of it. Bed was comfy. Negatives Cold. Had to have a heater on in the room. Bar couldn't cope with people coming in after the show. Restaurant too small. By the time you have checked in you are left with either early morning or near to when breakfast shut and we checked in only 90 minutes after check in opens. Plus couldn't have food in the evening as it was all booked out. Breakfast staff need a bit of training as one of my pet peeves is them clearing plates before everyone on the table has finished eating.

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Ian Tudor . 2025-02-09

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Easy to find. It was a great stay and FABULOUS. Asked for quiet room - Got It! The room was spacious, very comfortable bed, nice bathroom - with a bath, all very clean, Thank you Housekeeping. The Reception Staff/team I encountered, were OVER & ABOVE helpful and friendly. Applause and thanks to all!!!!

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Carole . 2025-01-29

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Hotel was sound but be careful where you order food from. You might find it’s been tampered with.

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andrew leaver . 2025-01-27

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Does what it says in the tin! And lovely staff to boot! 🤩

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Kate Dillon . 2024-12-30

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Good value for money great location for the arena

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Ian Brazier . 2024-12-27

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Relaxed, comfortable and the staff is very professional and helpful.

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LuisMi VM . 2024-11-28

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Great location near shops ,restaurants and pubs

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Robin Latham . 2024-11-26

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Nice hotel close to train station and Central Manchester

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Sean Atkin . 2024-11-25

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Rooms are typical Premier Inn. Location is excellent for the city centre, close to Victoria station and just under a £10 black cab journey from Piccadilly station. Service is excellent, I've stayed here a few times now for work and have had great service from the staff on every occasion, including going out of their way to help at times.

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Sam D . 2024-11-24

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Absolutely great place from walking in and was greeted by Maria who was fantastic in every way and very friendly and a smile on her face and the ladies at breakfast were very nice too food fab can not fault this place thankyou from Tenerife

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Andrea Kay . 2024-11-15

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It is a convenient place to access the city centre. Walking distance from Victoria station as well as Manchester piccadilly station. Comfy rooms, affordable prices and delicious food options.

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Darshana Arunapriya . 2024-10-24

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Location is amazing rooms are great mostly tidy and staff are lovley very respectful and happy to have a chat. Only issue was one HUGE silverfish I'm our room and I mean giant!!!

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Copia Fees . 2024-10-23

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Great central location in Central Manchester (Salford) just across the Irwell from Exchange Square. Good facilities including parking.

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Aidan Lawrence . 2024-09-28

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Spacious and clean rooms. The hotel's location is excellent in the city center.

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Maya M.h . 2024-08-01

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There is no room cleaning despite informing the reception more than once..

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Budoor Almutairi . 2024-07-22

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Room was good but not quite 5 stars. But still OK

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Tonyb . 2024-07-16

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In serious need of a window clean and upgrade.

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Tracey Jones . 2024-07-16

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Just round corner from Manchester arena and shops

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Neil Rixham . 2024-07-13

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Fantastically situated for the city centre. Great views. The best Premier I've visited

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Mary Naunton . 2024-07-03

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This was a good hotel and I enjoyed my stay last night and most of the staff were friendly and helpful and restaurant food was brilliant and I will be coming back here

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John Mc . 2024-07-02

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Shower was cold, never warmed up. Otherwise all was very good

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Steve Smith . 2024-06-30

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Lovely comfy and spacious rooms, friendly and helpful staff on reception. Ideally located for shopping and all the bars. Very near Harvey Nichols and Selfridges and Sinclairs Oyster Bar. Bear in mind, not near new Coop Arena, but near old AO arena. The car parking is convenient and only £6 for 24 hours

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Cam Simpson . 2024-05-31

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Great location for city centre. Room was clean but strangely spacious i.e too much space. Reception helpful and friendly. Bar staff were nice but bar area not much atmosphere, and a broken TV. Parking only £6 for 24 hours was amazing price

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Warren Kinley . 2024-04-30

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Great location, friendly helpful staff and a quiet nights sleep on a Saturday night. What more can you ask for?

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Amy Ellison . 2024-04-29

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So covenient! Public areas rather soul-less and need refurbished but location and a good nights sleep makes up for this.. and parking for guests just £6 a day.

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anthony duggan . 2024-04-23

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Good rooms, great central location and nice Bar & Restaurant with very attentive and helpful staff

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Neil Morrison . 2024-04-21

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Great location- very central. I've stayed there twice now. Beds are comfy. Rooms are clean. Fantastic for the price.

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Charlotte Hall . 2024-04-07

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Clean and friendly worth the money

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Jason Metcalfe . 2024-04-05

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Room was a bit tired. Staff very nice and location great.

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Loaf Net . 2024-04-01

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The hotel is in a prime position for the centre. The staff were very helpful and pleasant. Very comfortable, clean room apart from the windows were quite dirty. Would definitely stay there again

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Margaret Montague . 2024-03-28

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We stayed in this hotel over the weekend, an excellent location for the AO arena (MEN-arena) victorious station, Manchester cathedral and the city centre. The woman on the checkin was lovely and was really good at her job, very professional and polite, very engaging. We think her name was Lilly. We got a room on the 10th floor with a view of some of the city with was good. Not much room in the car park, however, only space for about 100 cars, but this is the city centre, this cost us just £6 for the night which is very cheap, the room was great and the breakfast was lovely.

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Nick . 2024-03-24

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Hotel very clean staff very good and location excellent for where we wanted to go. The only down side was the restaurant we waited over an hour for our main meal in the end we told them we didn't want it within seconds they where bringing it to the table which was to late for us.they said there was only 1 chef in the kitchen not good enough for a Friday night and a busy hotel.we would stay in this hotel again but we wouldn't use the restaurant

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Janet Scarth . 2024-03-21

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Very friendly staff, but no hot water in my room. Breakfast was late. Good location for the centre, but you can find much better for your money.

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Mike Brennan . 2024-03-19

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A warm welcome. Helpful staff. We'll located for shops, city centre, AO Arena, Football Museum

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Stephen King . 2024-03-14

MORE AT Google

As with all premier inns the bed were very comfy. For us it was in a good location as we went to a concert which was only a few minutes away by foot. The man (Rhys) who checked us in was very cheerful and funny. The breakfast was good but needed to be booked in for it in the morning which was understandable as it isn't a big breakfast room and it is a big hotel, so if lots of people went at once it wouldn't be good. I told the lady who sat us down that I require a vegan meal and she asked me if I wanted vegan sausages/bacon etc and how much, then it was delivered to me within 10 minutes.

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B P . 2024-03-12

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The staff were lovely but no Matt in the bath makes it very slippy. We weren’t given fresh towels when it was clearly needed. The room didn’t have a radiator, only a portable heater which made the room really cold and since the electricity cuts out when you leave the room, had to come back to a cold room which took a long time to heat up.

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Nat M . 2024-03-06

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A lovely place to come stay during a visit to manchester. Had needed somewhere to lay for the night before continuing our journey & came across these guys! great staff, friendly service towards us all only downside is the wifi would need improvement as there was hardly any signal but other than that we was satisfied with our stay, thanks to the team for looking after us and making our experience memorable :)

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Saima . 2024-03-06

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Good for the price (£50 per night) and the bed was very comfy, however the wifi is very bad, had to use data. There should also be a small fridge and microwave in the room, couldn’t keep any food or drinks and had to go out to eat multiple times a day.

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niamh anna . 2024-03-02

MORE AT Google

Stayed here last weekend, we had 2 rooms, we were a party of 3 adults and 2 children, ideal location for the AO Arena, 5 minute walk away. Rooms were clean but a little dated - cobwebs in the corners. Slept really well, though, so that's the main thing. Right in the city centre, arndale centre is at the top of the street. Would definitely stay here again.

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Sarah May . 2024-02-29

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