Based on 1.105 opinions finded in 1 websites
Based on 1.105 opinions finded in 1 websites
Nº 308 in 640 in Kingston upon Thames
Opinions
Just like any other Premier Inn hotel in terms of quality. Perfect location in the middle of Kingston.
Karim Idrissi . 2024-10-26
MORE AT Google
Great location friendly staff, restaurant and bar area tired and in need of refurbishment for example the varnish is worn on a lot of the tables. The stair well badly smells and has graffiti. Breakfast service ran out of essentials (orange Juice, sausages etc.) causing a wait. Bedroom was clean and tidy but no opening windows so reliant on air conditioning for fresh air. Self check-in desks were all out of service on the day we arrived so had to be manually checked in. Location is great right next to shopping area and NCP carpark. Not the best Premier Inn, I wouldn't stay here again.
Greg Cording . 2024-10-24
MORE AT Google
The hotel seems dirty. Suspicious stains on the curtains. Dirty carpets, stains and scuffs on all the walls, full of dust. I was sneezing a lot every time I went back to my room. You can see dust and dirt along all the skirting boards. No hot water in the basin. A good clean or rather a serious renovation is needed. I could not even smell the hot breakfast let alone eat it. It is close to the town centre which is nice but still it appears a dodgy area. Not sure if the hotel would pass a health inspection.
Mark M . 2024-10-02
MORE AT Google
Premier Inn London Kingston Upon Thames hotel was good.
Robert K . 2024-09-21
MORE AT Google
The hotel has a very spacious car park and is not directly in Kingston high street so I found it accessible as well as quiet. The rooms are maintained to perfection with additional refreshing customer service from the staff members, the condiments are easy to find and supplied next to reception. The pricing for this hotel is the best I’ve ever came across for a Premier Inn within London + in a nice area. I will definitely stay again if needed 🙂
Tay hope (nay) . 2024-07-31
MORE AT Google
Good location. Mattress was poor so sleep disturbed. Breakfast OK.
Philip Bayliss . 2024-07-05
MORE AT Google
Very standard hotel. Clean rooms and comfortable beds. Family suite for two adults and two children
Catherine Marcuzzi . 2024-06-01
MORE AT Google
Rooms and staff great but breakfast wasn't really good no taste at all on breakfast food dried and continental breakfast there was only a few items to choose from not like other premier inns I have stayed there had more selection
Anthony Potter . 2024-05-26
MORE AT Google
Booked the Meal Deal, great value for the money.
Pauline Chubb . 2024-04-29
MORE AT Google
The house price is cheap, it is in the urban area and the transportation is convenient.
Eddie Lee . 2024-04-29
MORE AT Google
It has been far beyond my expectations! The room was huge (I booked a standard double), the bed was fantastic, the bathroom was big as well, along with the bathtub. Very close to the centre of Kingston and the train station. 100% would come back!!
Martina Drago . 2024-02-14
MORE AT Google
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Wanted to try the restaurant - apparently it was full, so we were told to wait for one minute. We waited for ten minutes. Then we were told ‘two more minutes’. We waited for another five minutes. Then we were told ‘a few more minutes’, we waited for another minute and gave up. This is exactly the way to lose a customer. You should be honest about the waiting time instead of lying.
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Nice coffee shop with very pleasant service. They don’t charge extra for alternative milk either which is a rare bonus