Based on 1.546 opinions finded in 1 websites
Based on 1.546 opinions finded in 1 websites
Nº 1058 in 2648 in Liverpool
Opinions
Nice room, friendly staff.Good location, parking £9per day if you staying at hotel, breakfast ok,near all shops etc(only 15 minutes from centre of town)
Gary Ley . 2024-10-09
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We had a nice stay. Rooms very hot, we did have the window open but then it's very noisy.
Pam Baisden . 2024-10-01
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same as most premier inns but this one breakfast could have been a bit better. short of knives and forks and ran out of some breakfast items but other than that is was ok
Lance Darlow . 2024-09-09
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Great stay, clean room and bathroom. Bed was very comfy. No breakfast due to electrical fault, but these things happen. Only a short walk to The Cavern etc.
Ashley MacDonald . 2024-09-04
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It's 10 min walk from lime Street train station. However, there's another right opposite the train station for future reference. On arrival there wasn't anyone waiting in reception, staff was outside smoking and laughing leaving customers waiting. Standards have dropped dramatically because we found the room full of dust, carpet dirty and smelly, carpet ripped between the door of the toilet and the bedroom. In the morning breakfast was scattered and you had to walk from place to place as things were not close together. Not enough staff to ask for things and food was not replaced promptly once finished. Definitely Premier Inn got worse and no longer as one of my favourite as the standards have dropped too low! :-(
Anna Armentano . 2024-09-03
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Brilliant hotel well equipped right by the nice restaurants pubs staff friendly nothing to much trouble 100% will come back many thanks
susan sheppard . 2024-09-02
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We would 100% come back to this hotel. The staff were so lovely and friendly. Genuinely good people who would give you or help you with anything. Bar staff even remembered my drink, they were so nice and friendly. This is now one of our favourite Premier Inns if not the best! Everything worked, was clean and tidy with a well stocked bar downstairs. One feedback I could pass on is that the entrance carpet has a damp smell that hits you as you enter. Please investigate. The rest was great. We had a fantastic night out in Mathew St nearby - live bands in EVERY pub and club, atmosphere is amazing. The vibe was buzzing. We finished our night in the Vernon Arms, what a friendly, lively pub!! We have loved the food everywhere and everything is walking distance. We covered a lot of miles but taxis are cheap (we did use a lot of Uber too). We LOVED Liverpool, would definitely come again. Premier Inns are popular, so the hall carpets do look well used, this never puts us off as the rooms, the bathrooms and the beds are very big, clean, comfortable and well appointed. They let us lock up our luggage so we could have a walk on our last morning after checkout. What's not to like!
Mary Proctor . 2024-08-10
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Room needed a bit of a refurbishment, but the staff were very friendly and helpful. Breakfast was ok and a good selection. Excellent location for the Cavern and ferry. We found the place a big noises, mostly from outside our window which overlooked an alleyway.
Andy Coombs . 2024-06-10
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City Centre. Albert Docks nearby and the Cavern Club. Big city plenty to do.
John Wood . 2024-06-04
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Ryan, check in host has the one of the rudestest staff I've ever dealt with. Condescending from the outset, Not helpful at all with the simplest of questions you could tell he didn't care at all. On the other hand Charley who came in half way through the process was super attentive and helped out straight away. You can tell it's not her first time covering up for Ryan's mess.
Brent Shaw-Gibson . 2024-06-03
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Have stayed at this Premier Inn before and it offers the usual budget hotel comfort. It's a perfect location for visiting Liverpool. Added benefit of the carpark being directly opposite the hotel entrance and being discounted to £9 for a 24 hour stay
Sukhvinder Ubhi . 2024-06-02
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Great night away staff so friendly
Gayle Thomas . 2024-06-02
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The location is great for exploring Liverpool. We'd travelled by train so it was a short walk to the hotel from the station. Its down a side street, which was perfect for us as it was quiet and calm inside and outside. Beds were comfortable. Great price. Staff on check-in were warm and welcoming. They gave my kids a little gift too which was sweet. Would definitely return.
Sophie B . 2024-05-30
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Friendly staff. Big rooms ideal location to walk in to the centre
Kirsten . 2024-05-26
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A nice hotel and no complaints about the room or service. We paid for breakfast for one of the mornings we were there and I wasn't impressed. Had to wait for bacon to come out as none left and no scrambled egg, when I asked I was told just coming out but was still waiting 5 minutes later, in the end I gave up. Went and ate what I did have which included mushrooms and I can say they were awful, slimy and tasteless. So for these reasons I have given the hotel a 3 star review.
Sarah Doherty . 2024-05-25
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Stayed here whilst visiting Liverpool and it's perfect for it's central location, walking distance to most attractions and shopping. Rooms are clean and comfortable and the breakfast was excellent with plenty to choose from. There is a NCP and Q Park opposite, so ideal if your driving, would defo stay again.
Chris Kowalski . 2024-05-07
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Administration needs a lot of work
John Wright . 2024-05-04
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Ideal location for exploring the city. A warm welcome and clean room. We regularly stay in Premier Inns as they are usually well located and reasonably priced. We had an issue with the sink in our room not draining. We raised this with reception on our way out for the evening, when we got back it hadn't been addressed. As a result, with the sink being full of water, we had to clean our teeth in the bath! The breakfast was up to the usual standard, but the hot food could have been hotter. Overall, it was a good stay.
Theresa Roe . 2024-05-02
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Basic but with clean rooms and bathrooms. The check-in process was quick. Breakfast also offered a wide variety of options. Overall, it was a positive experience
PW . 2024-03-13
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Staff were lovely. Room ok but no wi fi and charging facility not working.
wizzywig57 . 2024-03-09
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Clean but basic, as you would expect at a Premier Inn. Walking distance to Liverpool Lime Street station. The breakfast is good and worth the cost. Checking in is strictly 3pm or after so don't bother coming in early unless you pay for early check in. They're card readers were broken on arrival and it took a full 30+ minutes to check in properly. That was a big negative.
Shei Moin . 2024-02-29
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1322 Opinions
Absolutely top draw, can't be improved! The Food, the service, the atmosphere all absolutely top draw! Dropped in for an early dinner & as it was before 5pm the lunchtime fixed price menu was still valid providing exceptional value for money. My wife opted for the 2 course & I went for the 3 course (obvs) every course was perfection but there has to be special mention for my main Meatballs in chilli Ragu & sweet Chocolate mousse, black cherries, caramel cacao nibs & vanilla Gillette. Absolutely the best Meatballs I've ever tasted & the sweet was just as good as it sounds. The 2 waiters were brilliant, with great wine knowledge & able to describe & recommend a fab bottle of Montepullciano. The atmosphere in the Cook St restaurant is very cozy, welcoming with a definite Italian feel. Considering there are numerous Piccolino restaurants about the Liverpool establishment definitely doesn't feel like a chain, more sole trading high quality Restaurant & I basically can't wait for our next visit. Thanks for a great experience 👍