Based on 1.180 opinions finded in 1 websites
Based on 1.180 opinions finded in 1 websites
Nº 134 in 280 in Lisburn
Opinions
For us the location was ideal. The rooms were clean and very comfortable and all the staff were exceptionally helpful and friendly.
John Robinson . 2025-03-07
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Staff are extremely rude in not helpful, the breakfast is a disgrace.
James Godbehere . 2025-03-04
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I stayed in a twin room with my daughter on Friday night and it was clean, comfortable and relaxing. The receptionist was really great, thanks Steve. The manager was very helpful and understanding.
Melody Chadamoyo . 2025-03-03
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Very good, one of the best, with good Internet and good breakfast.
Armando Silva . 2025-02-28
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Was decent for price but prefer decaf coffee pods
sorcha Campbell . 2025-02-04
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Having eaten here often before they stopped access for public. Due to the storm I decided to stay for a break with heat and light. From start to finish the staff were great. The room cleaners,reception,restaurant staff,the handy man. The good can be bought on a special of 2 course and a free drink (Guinness £1.50 extra). Nice Guinness it was. Menu has been compacted on the special but it's fine. Breakfast at my time was table order and you can order as much as you want from hot section. Continental is laid out at bar and is a fair selection. The coffee was so nice from a machine at bar. My fry on first day was excellent,but second day a wee bit over done but still edible. Rooms and shower area spotless. Nice big TV. All you could want. Price wise just a wee bit expensive for instant booking. But I'll stay for a wee break again. Thanks to all.
Francis Massey . 2025-02-03
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Hotel bar does not open until 5pm to public, only residents served food in Restaurant or Bar, I called personally to Hotel 48hrs prior to my visit to checkout was food served in bar to non residents & was told yes but on arrival was told no.....hotel lounge was empty as local people obviously have stopped going due to new rules, when I complained to the barmaid & said I would not be back her reply was "please yourself"
Annmarie Brown . 2025-01-30
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Basic menu. Understaffed. In saying that the staff are fantastic.
Gavin McCann . 2025-01-30
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BRILLIANT, the staff were lovely amazing people, always happy to help. Thanks to Elina and Sarah for all their help. Superb stay, this will be my preferred hotel stay in Lisburn.
Andy Walsh . 2025-01-29
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A very lovely place a good place to stay the staff are very welcoming especially Elina and Vicky
Robert Bridges . 2025-01-23
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Dire! Swerve it, hotel refurbished and lovely, restaurant joke! No table for 2 hours as they can only deal with about 15 seats. Waited 2 hours placed order. 45 mins later no starter! How hard is it to heat a pan of soup. Gave up and went elsewhere. Staff lovely but the organisation is none existing
David Warburton . 2025-01-21
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Very high price for poor quality. €230 for a night, and all you get is a deep-fried takeaway menu for dinner and a tasteless breakfast. Bed might be comfortable, but pillows hard like stone, thermostat couldn't go below 19° which was too hot to sleep. Overall experience is to find somewhere else to stay than Premier inn in Lisburn.
Woodever Carpentry & Joinery . 2025-01-19
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Service is always good, right next to pub for food and drink and plenty of car parking
Steve Findlay . 2025-01-07
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Stayed here over Christmas whilst visiting family. Our overall experience was fantastic. The manager and all the staff were so friendly and helpful and a shout out to James on night shift, always so bubbly even at 5am. Thanks for everything we will definitely be back
Laura Brown . 2024-12-28
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Been staying here once a month for over a year. We travel a lot for business, but this has become our favourite hotel for the following reasons: It’s super cost effective, newly renovated (it has the best beds), the staff are amazing (shout out to Stephen and Elina), it’s close to shops, parking is free, and check out is at 12! Win win all round!
Willene Freddy . 2024-11-17
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Really nice htl clean and cosy room,very nice and friendly reception.100% recommend.
T K . 2024-11-17
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Didn't recognize it from the photo
Maurice Hanna . 2024-11-16
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With having a struggle with arthritis.. premier plus rooms with easy accessible bathrooms are a blessing..always look forward to a hot bath without the difficulty of getting in or out.
Brian James . 2024-11-14
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We went there in September 2024 for comic con northern inland and the hotel was not far from city centre and it’s located in beautiful peaceful surroundings in north inland county side and room was good size and food was okay and font desk was very clean and helpful
sean_ chou . 2024-10-09
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Just the nicest people and the loveliest welcome. Excellent value.
Hanners Hannerson . 2024-10-05
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Been here over a week for work and I couldn’t be more at ease, staff are fantastic very polite and helpful, like to give a special mention to Pat, excellent customer service and great at his job always happy to help consistently making sure your at ease with your stay.
Jordan Harrison . 2024-08-09
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Very good place to stay for a couple of nights. Best hotel breakfast I've tried
Aleksandrs Korotkins . 2024-08-06
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Lovely and quiet place. Amazing staff. We will return 🌻
Maria De Sousa . 2024-08-04
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Very nice friendly,quiet ,tidy place🙂,we spend here 5nights with Kids 2+2.close to city centrum And bus stop X1 to Dublin airport,so we where happy.thank you🙂 see you next time.
David ODVÁRKA . 2024-08-04
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Cleanest room i have ever been in. Loses a point for bad free Internet created by them, then trying to sell you the solution for faster Internet.
Ray Rd . 2024-07-23
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Attempted booking a room for September on their website, selected pay at property and my card had an attempted full payment withdrawl, straight off the bat with false advertising on there own website I then attempted to call the hotel to make the reservation directly with the front desk, waiting for 10 minutes, 3 times, twice in the morning and once in the afternoon, no answer I'm quite surprised they actually do business with the carry on such as this I'll be making my return to the Haslem hotel in Lisburn town, at the very least they answer their phones within 3 rings.
Simon O'Reilly . 2024-07-23
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Great staff , nice room and a good location
John C . 2024-07-22
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Another "CLOSED TO THE PUBLIC"..
Aracibo ARACIBO . 2024-07-09
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Well cleaned and gd staff behavior
Satinder pal Singh . 2024-06-09
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It's a good place. I really liked the service. It was cozy, clean and a lovely shower)
Дима Рябко . 2024-06-08
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I recently had the pleasure of staying at the Premier Inn Lisburn Hotel, and I cannot recommend it highly enough! From the moment I arrived, the staff were incredibly welcoming and attentive, making me feel right at home. The room was spotless, spacious, and equipped with all the modern amenities one could need. The bed was exceptionally comfortable, ensuring a great night's sleep. The location is fantastic, with easy access to local attractions and public transport. I particularly appreciated the hearty breakfast each morning, which offered a wide variety of delicious options. The hotel's restaurant also served delightful meals in the evening. Overall, my stay at the Premier Inn Lisburn Hotel was outstanding. The combination of excellent service, comfortable accommodations, and convenient location makes it a top choice. I will definitely be returning and recommending it to friends and family!
Jonathan lungu . 2024-06-07
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We didn't stay in the hotel just went for breakfast. £10.99 unlimited food a mixture of hot and continental. A man called pat looked after us he was so attentive and we all commented on how well he looked after us. Great service.
S Dee . 2024-06-02
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We were visiting from Canada and had a great experience at this hotel. Better than any other hotel we stayed in during our trip. This hotel was very clean ( I’m a previous hotel housekeeper so I check everywhere including under the mattress). The staff were very friendly. The bed was comfortable and the bathroom was spacious. I find the little things matter and this hotel had what we like. A stand up shower with a shelf, and great shower pressure. A sitting area with an outlet so you can easily do your hair and makeup. A fridge with complimentary water and chocolate. Enough furniture to put your things on but still giving the room plenty of space. It’s a close drive to the highway so it made getting to Belfast very easy. We will definitely stay in this hotel again.
Crystal szmeretzky . 2024-06-02
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Had a meal with my 93 year old mum all was lovely and was reasonably priced enjoyed
Sarah Millar . 2024-05-29
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Room was lovely and clean. Bed was very comfortable and breakfast was really nice. A wide range of different foods to choose from. I highly recommend this place to anyone. I will be back again.
Jenny Paterson . 2024-05-23
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Great upgrade rooms are spot on
michael mcgill . 2024-03-12
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Sunday lunch is always super but today being Mothers day you really pushed the boat out . Well done everyone.
Lyndon Hull . 2024-03-10
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Nice room. Bed was a bit hard. Evening meals could be cooked better. Breakfast was nice
Jason Winchester . 2024-03-09
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Still waiting!!!! Very very poor service, we entered the restaurant and were shown to our seats, picked by the waitress. We had a larger group so we were spread over two tables. We were given menus and our drinks order was taken and delivered quickly. Our food order was then taken and three times we had to enquire as to its whereabouts. On one of these occasions the waitress said we were very far away and it was awkward to come down to us. When we eventually got the food it was tasty but very small portions. After having been here for nearly two hours at this point we discussed desert but feared it might run into the next day before we received it. Rather than waiting on the waitress we went to the bar to enquire about deserts, once we finished we enquired about the bill. Sorted it out among ourselves as it was being split. One of us then went to the bar to pay when they were told about an added service charge which we refused to pay As we didn’t receive any service. I would just like to add the restaurant was not busy when we attended so I don’t see any reason for the slow and poor service
226 Opinions
Lovely food. Good portion sizes. Great prices. Friendly staff