Based on 256 opinions finded in 1 websites
Based on 256 opinions finded in 1 websites
Nº 129 in 293 in Gravesham
Opinions
Where do I start I have stayed in this hotel for 10 weeks had to move out of my house due to flood damage me and my mum and dad have had our own Rooms ive stayed in the same room for my whole stay my room massive very clean tidy its a shame this hotel is closing down due to premier Inn selling which leads to it being left run down and outdated only issues with this hotel is the tv is small and the internet is crap and no plug sockets next to the bed which is not the best but its clean tidy one big massive bonus about this hotel is the femal stuff are amazing so helpful and couldnt do enough for us Ruth Michelle Kelly and Bobbi Debbie Mandy Alish & Veeny have gone above and beyond to make us feel comfortable and give us home comforts Michell & Kelly have been by far the best peoole in this hotel Permier Inn are losing a fantasic team of girls even thought they have left this hotel to rot the girl have remained 5 star thought out
Craig Parsons . 2024-11-25
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The old style TV didn't work and couldn't be bothered going down to complain, pub next door stopped serving food at 8pm,
ian . 2024-11-13
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I have been staying in the hotel on and off for the past 8 weeks with my husband and son. I would just like to say how accommodating and friendly caring and helpful the staff are.and What can i say about the manager, Ruth, she is one in a million. From what i see from Ruth, she is great with her staff as of she is with thee guess. Thank you all very much. We will miss you when we go.
Susan Parsons . 2024-10-30
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This is one of the worst premier inn in which I have stayed, doesn't seems to be part of the same hotel chain. I have experienced worst , but for a Premier Inn, I was expecting for a bit better. Everything is very noisy, I have turned the cold water on and some stuff was coming down the tap, I have wiped whit a bit of tissue and it was all dirty. The mattress probably had better days And on top of all this they have the smallest tv's ( the remote is about the same size 😂)
ionut cozac . 2024-10-09
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Great location, the bed was just what we need after a long trip. We brought are baby and the room was set up with a cot. Ruth couldnt have been more friendly give us directions to the port of dover.
Paul Hardy . 2024-09-28
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Stayed recently for a short trip, rooms were very pleasant with a good location. Staff were great, particularly Kelly & Michelle when checking in and out. Will definitely return.
Jay Money . 2024-09-19
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No issues with parking. Receptionist was friendly. Everything else was bad. It was hot but there was no air conditioning, so you either needed to keep the windows open (and be disturbed by the traffic), or use the rather loud fan. I was itchy all over when I got in bed, though can’t say what the cause was (possibly the detergent). There were no plugs near the bed. The bathroom was grim- I was not surprised to see brown smears on the wall next to the tissue dispenser. Yeah, the cleaning wasn’t good enough. There was damage to sockets etc, it was all just poorly maintained. I won’t stay here again, obviously.
S C . 2024-08-04
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Friendly staff and good location. Rooms need updating but I gather this place is closing soon
Paul Wyeth . 2024-06-11
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Tired hotel. Super noisey internal doors slamming or night.
Joe Osborne . 2024-04-14
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Nice and comfy beds good place to sleep room bathroom decor a little dated but overall a nice hotel and cheap price
James Munn . 2024-04-07
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Building was dated and had no lift to the bedrooms on the 1st level.
Lakhwinder Anota . 2024-03-06
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This is either a very old premier inn or a previous hotel chain which has been adapted to premier inn. It appears old, with substandard bathrooms … tops of taps missing. But otherwise, clean and friendly staff
Christine Jones . 2024-03-03
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781 Opinions
Menu is pretty extensive, fairly priced. Portion size good, although our food and drink order was wrong and we overheard a customer complaining that her food was cold. It was ok. My only complaints are lack of atmosphere, mainly because the venue was rather cold and everyone had kept their coats on 😳