Based on 809 opinions finded in 1 websites
Opinions
It's a premier inn...but in elgin.
Robert Preston . 2025-05-23
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This was the second time i had booked at this premier inn. Ppl are so helpful. Very comfy beds . The room was clean, and there was plenty of coffee and tea .
Zahada Ahmed . 2025-05-21
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Premier Inn Elgin – Consistently Excellent Staying at the Premier Inn in Elgin is exactly what you’d expect — and that’s precisely why it’s such a great experience. The beauty of Premier Inn is its consistency, and Elgin doesn’t disappoint. You get all the familiar features: well-maintained rooms, clean and modern bathrooms with high-pressure showers that leave you feeling properly refreshed, and those famously big, comfy beds that make a good night’s sleep effortless. It’s everything you want after a long journey or busy day. As always, the staff here are fantastic — friendly, welcoming, and genuinely happy to help. It’s that kind of consistent service that makes Premier Inn stand out, and Elgin is no exception. The pub next door was also brilliant — a great place to grab a bite or a drink, and just a few steps away, which is always a bonus. And of course, the price is hard to beat. Great value, reliable quality, and excellent service — Premier Inn Elgin delivers on all fronts. Well Done Team.
Steve Cooper . 2025-05-18
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Hotel staff were very greeting and polite rooms were cleaned top to bottom and was very happy at the end of my stay
Cj . 2025-05-17
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Great location. Rooms as you would expect. Good service
Matt Blanchard . 2025-05-16
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Stayed here many times before without any issues but was sad to see how rundown this Premier Inn has become. All the staff are amazingly helpful but the hotel needs a complete refurbishment . The room we had was so hot it was impossible to sleep even with a fan and we couldn't leave the window open for the traffic noise. It was a premium room and the carpets were dirty and stained.We asked to be moved but as the hotel was fully booked for the 3 nights we were staying it wasn't possible. Didn't eat in the pub as it looked worse than the hotel . Such a shame but we won't be staying again .
Margaret Charlesworth . 2025-05-16
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Such a comfortable and beautiful place and staff is too good
tanmeet singh . 2025-05-16
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Horrible place to stay. Had rats in the reception and cockroaches in the fridges
Shuto Mow . 2025-05-16
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Great and easy place to stay, very comfortable
Matt B . 2025-05-16
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Staff are very friendly and helpful , but generally the hotel appears very tired and run-down. We were moved from our initial room to another due to it smelling very mouldy and foisty. New room had bath tap nearly impossible to turn off, very tired looking. Thankfully the bed was fine and we slept well. The hotel restaurant food was poor. Had a curry for evening meal that was like a frozen ready meal, with a rubbery poppadom. Fried egg at breakfast was similar to those plastic play-food fried eggs that come with kiddies toy kitchens.
Carrie Bennett . 2025-05-09
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Very disappointed with the catering. The bacon in the morning was overcooked and tasteless and generally, the rest of the food on offer was barely lukewarm. We had one dinner, which came with 'skin on' fries (I can't say that I saw many with skin on) and a tiny portion of peas, which were almost cold!! 🙁
Alex Alexander . 2025-05-09
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Stayed here frequently, it’s an older Premier Inn so would benefit from a refurb as it’s very tired, however this means it has windows that open instead of the horrible sealed ones in new Premier Inns that that don’t open and you wake up desperate for air and I’d rather be able to breathe and put up with tired decor than have a new one! The staff at Elgin are also very friendly & helpful!
Sally May-Collins . 2025-05-09
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Room was a little dated mainly lack of usb plugs not anything overly important, but it was very clean and comfortable, bonus star for being able to actually open the window, other locations do not have windows that open. Very pleasant staff, would definitely stay again 😁
Kay Perfect . 2025-05-08
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The best hotel in Elgin Staff super friendly Rooms are spotless Would recommend
JEAN Macaulay . 2025-02-20
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Found the rooms to be very cold with no heating in the bathroom. There were heating controls that would show the room temp and your required temp but would randomly reset minimum temperature
Matthew Turner . 2025-02-10
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Disable people should phone ahead to let the staff know your needs, this is a huge hotel and maybe a long walk to your room, and only 2 wheelchair accessible rooms.
andy love . 2025-01-13
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The room had flaws everywhere, especially in the shower. The bed was fine. I would recommend avoiding the restaurant that is right next door. Bad service and the food was terrible, everything was overcooked and tasted like nothing.
Pascal Gerth . 2024-12-31
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Terrible stay: We arrived at 3:30pm, the room wasn't ready and we were told to wait 20 minutes…. Then we could go into our room: bathroom was bad, it was moldy!!! There were also broken walls and furniture. Then we went to the restaurant next door, the food was totally inedible. Bad service and long waiting times. I mentioned that I couldn't eat cheese in a burger and then it came with cheese. The salad was way too expensive for the price. The meat couldn't be eaten at all: it was overcooked and tasted like nothing... The poor animal!
Olga . 2024-12-31
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I was in room 64 and every so often the room wood shake don't know why I've stayed here before with no problems, friendly staff and clean room.
Alan Mccafferty . 2024-12-14
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was in disabled room bed was comfy but I have kidney disease so keep warm is a must and heat kept switch off so was freezing and it wasn't just my room as a new 2 other guests in another part of hotel and there heating was the same so spent the weekend very cold and uncomfortable and you hear every noise guest up and down corridor
Sharleen Howe . 2024-12-09
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Free parking spaces legally available. Room cleaning only on request. Beds are comfortable even if the hotel needs a newer facility. Price performance but OK
Schecki Schecki . 2024-12-08
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Stayed there from friday till sunday and the room was excellent and a comfy bed aswell and staff were really nice and friendly. One thing i would like to add if in future, is add in more to tv channels to tv but in everything else, i will definitely visit again and recomend 😊
Connor Cowie . 2024-11-24
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Really good deals over the weekend. Bus stop across the road or a 20 minute walk into town centre. Family room is large and has a bath
George Gavin . 2024-11-19
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This room felt like it was brand new - for the price I paid this felt like a luxury hotel room, everything was new and working perfectly, good water pressure, comfy bed, even the room looked nice
Cameron Swatton . 2024-10-22
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During our tour of Scotland, we passed through this hotel for a stopover. The staff was competent and smiling. The room was clean and spacious with all the necessary equipment. The breakfast was quality and unlimited. Recommended establishment!
L D . 2024-09-22
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Booked for one night. The bar and restaurant were closed no explanation. My friends wife is disabled. We had to go into elgin to get food.if we new when booked. Would have booked elsewhere
Teddy Greig . 2024-09-18
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We stayed at Elgin Premier inn, booked two rooms and I can highly recommend it The rooms were very clean, comfortable beds and had fans in the rooms. We asked for an ironing board and iron which was no problem. The staff were very friendly and helpful. Breakfast was really good and again the staff were so friendly and helpful. Would definitely stay again. Thank you for a lovely experience.
Michelle Thackeray . 2024-08-25
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Lovely place to stay but nothing nearby to explore
John Dean . 2024-07-15
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It’s in a windswept industrial estate and despite claims to the contrary, you can’t actually get food here. Crap even by Premier Inn standards.
Andrew Kirkham . 2024-07-14
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Great place, girls on reception were first class. 12th July 2024. Great communication great customer service. Very informative and helpful. Room lovely and clean, bathroom nice and clean pity about the paint job but that’s minor issue. Great to have a fan in the room, all round good place. Definitely worth a stopover if in the area. Well done ladies on the desk
Jackie Lake . 2024-07-13
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Premier Inns are always very good - our room had poor heating controls - difficult to sleep at 25 degrees - the controls kept reverting to this temperature, so we had to leave the noisy fan on - shame, as the room itself was spotlessly clean.
Howard JONES . 2024-05-23
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Room.was small for the price , did not have an evening meal as meet a friend in town, breakfast was good plenty to choose from
Davy Hodge . 2024-05-15
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Very friendly helpful staff on Arrival, asked how my day had been etc then I went to my room. Very clean and well presented, piping hot water for a shower. Thank you
martin omond . 2024-03-21
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Good room, really comfortable bed. Next door Brewers Fayre served up good grub.
Alan Barron . 2024-03-20
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Stayed here on a recent trip for work..the staff were very friendly and helpful..room was clean bed was very comfortable..had dinner and breakfast at the adjoining brewers fayre which I couldn’t fault either..wouldn’t hesitate to stay here again👍🏼
Stephen Coakley . 2024-03-04
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no issues at all, not much to do in location but i was here for work
betterthan grem . 2024-03-04
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Great location book well in advance took me a year to access this one. Staff in hotel to ladies I met great knowledge of the area nothing was any trouble. Restaurant is brewers fayre and decent compared to some food staff all ok. Meal is a winner. Good experience all round.
Robert SPENCE . 2024-02-29
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47 Opinions
I attended here about 10 years to do numerous courses. I did not enjoy my experience at all. The made it clear when I attended here I had a hidden disability, so I would need extra support. I got some support, however the staff assigned to help me were very rude and did not treat me with dignity. A few of them even bullied me and laughed at me. The students were also very rude and had no respect towards an individual with a hidden disability. I made no friends at all during my 5+ years here. There was also frequently an issue with lecturers not showing up. I didn’t find out they wouldn’t be present for the class until it was due to start. This means I frequently wasted money on bus fares. I do not recommend this college at all. (Opinions my own)
92 Opinions
The staff were excellent,especially Sarah Jane the manager.She was exceptionally kind and caring.We had car trouble and she couldn't have been more helpful.After we enjoyed, a delicious steak pie dinner,she made sure a room was available at short notice.My daughter and I will never forget her generous hospitality,she is a very Special Lady
1466 Opinions
Great stop for a quick bite. Had the pizza and an open faced sandwich - both were really good. Broad menu. Service was prompt and efficient.