Based on 659 opinions finded in 1 websites
Based on 659 opinions finded in 1 websites
Nº 472 in 1129 in Fife
Opinions
Pros: Location, value for money, clean, comfy bed, solid breakfast. Cons: Rough around the edges, noisy (next to McDonalds and busy roads), basic and drab, service and customer experience was minimal and just about adequate.
Rob Baird . 2024-07-19
MORE AT Google
It was the worst premier inn hotel I have ever been to. Rooms filthy, dark, dirty carpet, dust on bedside tables and bed, marks all over the walls, smell of damp in the room and mould in bathroom. Male staff is not very welcoming during check-in. On the other hand, the next day, the female staff was chatting for hours with a drunk quest, holding a full glass of whisky at the reception. Made us and children very uncomfortable.
Sandra Smith . 2024-07-15
MORE AT Google
The usual premier inn quality. Restaurant and bar next door as well as plenty of fast food outlets nearby.
Calogero Montana . 2024-05-23
MORE AT Google
Good location, friendly staff and comfortable clean room.
Michael Lemaitre . 2024-04-25
MORE AT Google
Hotel is in the leisure park bowling cinema, gym, fast food and various restaurants usual suspects. No supermarket but big Asda not far via the big roundabout first exit straight down. Hotel is great staff great brewers fayre is one of the better ones well staffed food is above usual standard, breakfast I think is always great value I like continental great variety and cooked is available also. On a budget meal deal is a winner. Things to do football stadium not far on site activities kids huge play area in restaurant at a additional cost and as mentioned above. Edinburgh and all it's offerings 30-40 mins away and the fife coastal route also worth a try. Falkland palace Bruce's stone all with in an hour of the hotel. Overall no faults rooms spotless very little noise staff friendly helpful restaurant above standard well done good place to stay.
Robert SPENCE . 2024-04-19
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Stayed for a long weekend while visiting Fife .what stood out was the staff and how clean the rooms were . Nothing was to much trouble will definitely stay here again pass on my appreciation to all the staff highly recommend this hotel
Betty Mclean . 2024-04-16
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Out of date pat tests. Light bulbs not working above bed. Lots of dust in light bulbs above bed. Rubbish found under beds. Cleaners are terrible.
robert davis . 2024-04-14
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Comfortable rooms with excellent value for money and amenities near by
Gary Peake . 2024-03-18
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Excellent, clean and friendly staff. Breakfast also good and meal deal well worth it,
Martin Brant . 2024-03-09
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You won't find a better than Chelsey on reception - not your usual dolled up receptionist but a human being who was more interested in my day and well being. Very polite, very professional and nice to have a conversation with. Very clean room along with the bathroom.
martin omond . 2024-02-14
MORE AT Google
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We visit here occasionally, always good food always friendly. We use it for birthday lunches anniversary events in the family. The outlook over the driving range is so peaceful and serene. We love it here.
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Absolute terrible customer service. I placed an order to come and collect and they wanted my address. I said I was coming to collect so why did they want my address. It's policy was the answer. No one is entitled to your address if your coming to collect an order. They refused my order. I would never go back to this restaurant, worst customer service experience I have every experienced.