Premier Inn Dumfries hotel in Dumfries & Galloway

The staff of the hotel are very helpful and pleasant. What lets this premier in down is the food in the restaurant . My food was cold and I was apologised to and still charged for the meal. Unfortunately, I was not the only one.

Clean, tidy, polite staff, nice room warm. Laid out correctly. Bathroom good clean condition as well. The restaurant next door had great service, food great as well. Solway Gate part next door has closed.

Burst pipe at restraunt at current time so no food options, best to check before arriving

Nothing special just a clean comfortable hotel in a good location for the work we were doing.

Good location for Dumfries and Galloway. Nice clean room, friendly staff, no dramas. Oh and lovley breakfast.

Stayed here for 1 night on the 20/01/25. The room and bathroom were clean,there is a good hairdryer situated right by a lighted make up mirror and the beds were comfy. I have knocked off 1 star because I couldn't get the heating to work properly but this was quickly remedied by reception who gave me a portable heater. Had a lovely evening meal in the restaurant adjoining the hotel. Altogether a lovely 1 night stay for a good price.Thankyou.

Rooms great but hallway etc in need of renovation

Excellent Premier inn. Friendly staff. Cheap stay.

Absolutely brilliant place to stay, lovely staff, great food , room was excellent most comfy bed ever and oh my goodness that power shower was the best ever .100% recommend this place.

Spent week there staff friendly .

The longest drive I have ever done and worth it. Great hotel.

Really nice clean spacious rooms. With loads of shops/food places etc close by

Friendly and great service from every staff member I was in contact with. Both the rooms were comfortable, warm, and clean. I could leave the majority of my luggage safely in holding with them for the night I went elsewhere. And on my return, my luggage was even moved into the new room. I really appreciated them going the extra mile on doing so. Very enjoyable and comfortable stay.

I made a mistake with my booking and Georgina on reception couldn't have been more helpful. She sorted the rooms out and made the beds. Terrific service.

Premier Inn, what more could you ask for? Black out curtains and massive comfy beds in all the rooms. The only downside is a limited amount of tea bags in each room, you have to go the reception area to pick up any extras. Now then, the Solway Gate pub/restaurant, on the other hand, leaves a lot to be desired. It appears to me that Table Table or whatever they are called today, are running the pub down ready for refurbishment or closure. The bar is sparse for beer pumps with just four remaining at the far end of bar. I ordered a Guinness 0.0 from the chiller, and it wasn't cold so that tells me something. On the last few times we have stayed at the Premier Inn, the bar has been closed by 9pm. Look at my other reviews to see where I've been!

We knew that the restaurant was closed for evening meals as we had been notified in advance. Reception staff happily directed us to another pub nearby so we had a meal there. Breakfast was as good as any Premier Inn breakfast. Pricey but OK. Bed was comfy. Been in worse PI's. Would go back if necessary.

Excellent sleep and restaurant next door cooked to order

Really nice stay whilst working down in this part of Scotland. The receptionist, Georgina, was particularly helpful, and so friendly. Actually, all the staff I met were brilliant. The restaurant food was really good too, the new menu has some great choices. Stayed at the local Travelodge one night and there was a huge difference in quality, everything was so much better here. Recommended.

Standard Premier Inn. Rooms are comfortable and a cut above their rivals.

Nice room bed too high for my short legs lol

Always good value shame the table table restaurant was only open at certain times.Breakfast was fine buffet and continental.

The hotel was fine but very disappointed that the restaurant was closed permanently apart from if you wanted an overpriced continental breakfast

Staff were lovely especially Angela & Claire.

Clean and tidy rooms as expected, very friendly and helpful service from reception staff. Good location and plenty of parking.

Very good, clean rooms and good staff,breakfast was good with lots of choices.

Went for a breakfast food was ok but not large cooked breakfast variety. No square sausage or potato scones which would be expected in a Scottish breakfast. Staff were very quick to want to clear our table ready for lunch sitting. We were a large group and felt rushed to make our way out.

On the outskirts of dumfries. Rooms large but old and tired. Staff very friendly. However the adjacent pub had Kilmarnock ice hockey team in who were very loud , lots of explicit swearing and no one would do anything about them. Spoiled the whole stay.

The room was OK but the food was cold and not nice at all me and my sister paid for cooked breakfast which was cold each day and a waste of money. We will not use the hotel on our next visit or would not recommend to any one who visit the farm down the round.

Vegan breakfast was the only real let down

We had a good few nights rest here

Check in was a bit chaotic as the systems were down, okay these things happen so no great drama. Got issued a room on the first floor as far away as possible when the three others in our party all got ground floor rooms. Asked to be moved as I have slight mobility issues but was told it was impossible. Trekked off to my given room only to find it occupied, fortunately they were not in the room at the time otherwise that might have taken some explaining. Back to reception to complain, got given the room opposite and a box of quality street for my troubles. Went down for a meal, got told cash only, fortunately I had cash on me. Went to the bar to order a Guinness, got told it was off, how much bad luck can one person have in a day? The food here is bang average at best and over priced. The quality of the food at breakfast was really disappointing and we all left something. I've stopped in a lot of premier inns and by and large they are great places to stay but this one is the worst by a country mile.