Based on 660 opinions finded in 1 websites
Based on 660 opinions finded in 1 websites
Nº 346 in 866 in Dudley
Opinions
Fan in ceiling kept me awake, would put me off staying here again.
peter maney . 2024-12-07
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Warm cozy room even on the coldest of nights. Bonus with a tub in the bathroom. Breakfast was included in my room, it's unlimited but need to order items individually rather than a buffet self-serve type. Overall great stay.
Alec . 2024-12-01
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Within walking distance of the Black Country Living Museum, Dudley Zoo and places to eat and drink.
theresa watts . 2024-11-05
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Worst premier inn I've stayed in in a very very long time, air-conditioning making very loud noises. Staff unable to do anything or offer alternative room, or transfer to other hotel. Stayed once before and wasn't impressed, will never book again. Had to get refund processed for noise and lack of air con.
Brian Langford . 2024-10-22
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Staff are friendly and extremely helpful,food is good especially the sausages on breakfast staff go above and beyond to help. Great view of Dudley castle from my room .
ji88o . 2024-10-20
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Very friendly and helpful staff. Very close to a number of chain restaurants so plenty of places to eat.
Peter Savage . 2024-10-16
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Really great customer service. Highly recommend.
Jay . 2024-10-13
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Avoid if you want breakfast the rude man on reception said it was 25 mins wait for breakfast even though the breakfast area was 50% max occupancy (that's over estimated). Whitbread is going down hill fast.
Richard Smith . 2024-09-07
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Standard premier inn. Free car parking too.
TIM SCHOFIELD . 2024-07-23
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Rooms are fine but no charging ports on sockets. Old school. Air conditioning didn't work. Unforgivable. Staff are great. Food choice in restaurant is really poor. The bar is very limited too.
Derek Linden . 2024-07-20
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We stayed here for one night for a visit to the Black Country museum which is very close. Typical Premier Inn, comfortable and good value. Friendly and helpful reception.
David Crouchen . 2024-03-21
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Had a lovely weekend at this Premier Inn. Room was one of the cleanest. Breakfast was good preferred it being ordered rather than buffet as it was fresher. Disappointed with the evening menu choices but wasn't wasn't issue as plenty of other places to eat like the Hungry Horse next door.
Matthew Smith . 2024-03-12
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Always spotless, comfortable and pleasant
Claire Tyrell . 2024-03-10
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Our first time at a Premier Inn - and we could not be more delighted with the outcome! Ground floor room, walk in shower, easy parking - and the most delightful staff, who could not have done more for us! We felt most welcome and will stay here again, although it won't be for a while as we come up here for my brother's birthday from way down Southl. Nothing was too much trouble so we had a very comfortable and relaxing stay just a few miles away from out lunch date.. Jennifer Austen
Jenny Baker . 2024-03-06
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I’m usually very happy with my service at this Subway. However going in there at half five on a Thursday afternoon and being harassed by two loiterers is not my idea of a good service experience. The poor lone working server did her best to give me the best possible service whilst these two men mocked me and mimicked the servers accent. She also defended me to the harassers which I appreciated and told me not to listen to them as they are “always in here not buying anything” I do hope Subway look into making this environment safer for their staff and customers alike as I did not feel that I or that poor woman were in a comfortable position nor could we speak up too much for fear of being harassed more. I also hope she had an enjoyable rest of her shift as I could only spend thirty seconds in there buying what I needed before making a quick exit.
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Drab pub.. no food, not even a cob, beer overpriced considering it’s made next door. Terrible background music.…But it was a cracking pint and the service was friendly, so overall probably neutral..
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