Based on 108 opinions finded in 2 websites
Based on 108 opinions finded in 2 websites
Nº 37 in 365 in Newcastle-under-Lyme
Nº 1 of 8 Pizza & Pasta in Newcastle-under-Lyme
Opinions
On a Friday night the DJ's music is far too loud for the venue. Can't hear yourself talk.
Adam Brennan . 2023-12-22
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Went for a bottomless brunch Shannon Caitlin and nonso were amazing we had the best time
Zoe Gunn . 2023-12-16
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My son had his party here. Him and his friends had an amazing time. Tom and his staff were fab. I couldn't have asked for better service. They definitely helped to put a smile on all the children's faces. Thank you Playhouse 😊
Joanna Nolan . 2023-11-19
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I wish I could give more stars. My new favourite place!!
Jale . 2023-11-18
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Didn’t enjoy the experience at all staff were outside vaping on arrival went inside it was dead! Not a great atmosphere at all, completely cashless too so little ones couldn’t spend their pocket money didn’t eat or drink here so can’t review that but game choice was sparse. Will not be going back.
Rebecca Stanton . 2023-11-06
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dude this place was SUCH A VIBE the arcade machines are super fun, we went on a student night so everything was dead cheap. Super friendly staff, shout out to the man dressed as Mario, literally made our night!!
manreet kaur butter . 2023-11-03
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Great vibes so friendly. Felt very welcomed. Bartender Brandon did an amazing job and would recommend coming for a good night out xx
summer . 2023-10-27
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Host Brandon was amazing, ordered the meter long pizza and it's amazing definitely got quality and quantity. Drinks were strong and well worth the price, definitely coming back.
Midnight mike . 2023-09-29
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Alex, Brandon and Will made our experience amazing. Alex is the sweetest girl I have met in my life. She is a pro at multitasking she maned the front of house pizza bar and the actual bar with ease .Brandon is a fabulous host super fast on serving and so polite and smiley very welcoming .He was superb on recommending pizza thanks so much for an incredible time
Leah B . 2023-09-16
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Visited this place back in June and it was a very nice experience. It was the chef’s last day so he gave us loads of recommendations and the wings were amazing!! I literally wanna come back just so I can have then again. Drinks were nice too and decent options. Some of the games could not be set up but the other ones were fun. We visited this place during their 2 for 1 drinks offer and we paid around £60 altogether for drinks, food and games. :)
Lucia Sikoraiova . 2023-09-05
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Great place for drinks,games,and pizza everyone was enjoying themselves and a great safe venue to visit. our group had a great night. Brandon was brilliant looked after the group and we got great service from him he's a great credit for the team. One of the best places in Newcastle to have fun.
Ryan Baddeley . 2023-09-03
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1 metre of pizza was pretty big and not badly priced. Games were pretty good, with lots of low ish priced games. Around £1-£1.50 per game. The bartender upstairs last night was good. Lots of drinks variety with 2-4-1 cocktails all night (£10-£11 per cocktail) and a flight of 4 baby Guinness was £9.00. There are also alcoholic slushies but I didn't try one.
Georgia Timbey . 2023-08-26
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Visited The Play House for a date and honestly, it’s one of the better date ideas someone has had! Firstly, it’s inexpensive, the games here are £1-£2 a go, the drinks menu is varied with beers and offers on cocktails. There’s two floors with booths and a bar downstairs with some of the interactive racing games. Upstairs is another bar and more seating with the smaller games such as air hockey and a putting game. Definitely somewhere I’d go with friends!
amyelisemillar . 2023-08-16
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Didn't have the food while their but the drinks are brill I think their should be a way to spend cash as well as on card
Brittany Wright . 2023-08-15
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Top tier place…. Would recommend coming down with family, friends and lovers!!!
Kavan Nijjer . 2023-07-22
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Went for bottomless brunch, amazing value for money, not only that the service from the team serving at the bar and the pizzas were fantastic! Shannon especially, made us feel so welcome and nothing was too much, would 100% come here again
Matthew connolly . 2023-07-01
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We went to playhouse last Thursday for my partners birthday and had a Brill time. Really accommodating staff especially Brandon and Alex! We loved our visit and will definitely be back. Great staff who were friendly and really approachable. The place itself was great very clean and lots to do. 10/10!
Courtney Jones . 2023-06-24
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Such a great place for brunch! And such friendly staff! So accommodating! Tomas is an amazing host and so friendly!! ❤️ Can't wait to visit!!
Rachel . 2023-06-24
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Friend booked us in for her birthday, bottomless brunch. Catered to my dietary requirements:) pizza was good, drinks better and the staff were even better :) Laurent (sexy french Irish man ), Alex! And John made all 9 of is feel very welcome. Disco toilet button was a great surprise and the games available are great too. Fanatic atmosphere. Will definitely return:)
Vickie B . 2023-06-24
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loved the pizzas especially the white mans special sauce what more could you love on a pizza and the games are great thanks playhouse for giving me that special feeling
chris O . 2023-06-24
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Great fun! So many retro games.
The Freedom Spark . 2023-06-24
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A group of us went for a birthday. Great place to go for something a bit different. Lots of different games and beer pong! Lots of drink options, including cocktails. We'd booked a table but it wasn't too busy.
Anna . 2023-06-21
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Great place with a good atmosphere, the staff really helpful and friendly as we couldn’t get the machine to work. The lad behind the bar, Nonso was his name. Very well mannered young man!
Liam Kelly . 2023-06-17
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Turned up tonight to see staff outside chatting, chef preparing food who wouldnt tell us if we could sit down, had to bring staff back in from outside, most of the tables being prebooked by about 2 hours in advance waiting there empty with signs on, pizza in storage on display at the counter sitting in storage, how do i know thats fresh? even offered single seats at the bar because i am like where can i sit, not a good look guys.
Daniel C . 2023-06-17
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I organised a birthday party event for my husband’s 30th here and everything was perfect! Very attentive and caring management. The staff was very friendly and the pizza/wings/dough balls were delicious. We had about 16 people. We did the masterclass which included three drinks and a shot. Very well done and fun for everyone!
Kassandra Ko . 2023-06-13
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Unfortunately only got a 3 due to a number of the games inside not allowing multiple players, one also charged a card 3 times for one game. Staff were friendly, food was great.
alan cope . 2023-06-13
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Didn't have food, but I loved it in there,
Donna Burgess . 2023-05-27
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Had the absolute best time with Thomas and el, they made our night amazing! We had so much fun! Thankyou so much for being so accommodating!
Jazmin A . 2023-05-07
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Fun night, lots the choose, but overly priced, good atmosphere, good staff, good music, very much enjoyed
xxleighanne . 2023-05-06
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Visited a few weeks ago but wouldn’t be in a rush to go back. Drinks menu seemed quite varied and we enjoyed the 2 cocktails that we tried but the atmosphere just wasn’t very pleasant at all. Bar staff did not make us feel welcome at all, very disjointed service and bad attitude
Kate . 2023-05-06
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ALISTA is by far the best member of staff in the whole place super friendly and the made our night give him a promotion drinks came super quick a credit to the company !!!!!!
j_millo123 . 2023-05-06
MORE AT TripAdvisor
Pizza but the cocktails an gelato&sorbet are good also friendly staff quick service family orientated games venue def go again all ages welcome thanks for pleasant visit Alistair an pizza maker didn't get your name
Patricia J . 2023-05-01
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Pizza was alright I guess but considering they only had 2 options and no sides because they ran out of everything else, we didn’t really have much choice. Drinks were good tbf. Arcade games were confusing to pay for, 2 player didn’t work for Mario Kart and the selection of games was below par at best. Definitely won’t be going again unfortunately.
Holly Dunning . 2023-05-01
MORE AT Google
Pizza is killer. Will is superb. Awesome games, great bar selection, and the pizza is superb. Highly recommended.
Joe O . 2023-04-22
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Really enjoyed a brunch with my friends will deffo visit again
Claire Taylor . 2023-04-20
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Omg the most amazing place in castle for bottumless brunch !! So worth the money lady’s toilets what a blast!! Cannot ask for better venue and staff shiana and ally the best of the best ❤️
Bigmolls98 . 2023-03-11
MORE AT TripAdvisor
Good venue, good service. Thank you Shannon for the help with our drinks for bottomless brunch. Would recommend.
isobel a . 2023-03-11
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Alex was amazing, cocktails were great, thanks so much Alex
Kyra Woodings . 2023-03-11
MORE AT Google
Not for me, expensive beer, terrible food and atmosphere.
Fozzy Foster . 2023-03-05
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amazing service from alex , we come in a lot and she always does the most ☺️xx
Izzievie Justus . 2023-02-25
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Had the most amazing birthday bottomless brunch!!! Staff were so lovely and helpful especially Alex
S Brady . 2023-02-25
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Amazing place and staff superb, games are really good price
joe hirst . 2023-02-23
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Johnthe chef/ the pizza guy was sound.. very helpful
darron kennard . 2023-02-23
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The atmosphere was amazing, the range of games were spectacular. The customer service was on point
T . 2023-02-18
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Went for bottomless brunch and it was great!!!! Nice pizza too!!!!
Kieran Timms . 2023-02-18
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Loved it. Cocktails really good. Pizza really tasty. We will definitely be back. Good service. Staff really friendly.
Amy Jowett . 2023-02-18
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Epic go with mates and have fun
Robin Duberley . 2023-02-16
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Got served by lad called William, top lad very polite an always has a smile..
Tlh Mobile car wash . 2023-02-13
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Visited the play house on the 9th of February for date night ❤️it was a great night and Shannon on the bar was amazing!!! Highly recommended!!!
stephanie roden . 2023-02-10
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Lots of fun, cool games and good drinks! Big up Shannon great service
Caleb Cayjah . 2023-02-10
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Came for bottomless brunch definitely worth the money , drinks were amazing and great service from the lovely bar staff member Shannon Pizza guy will was amazing Definitely recommend bottomless brunch here
Stephanny Weston . 2023-02-10
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Bar staff were lovely, however quite a few faults: Arcade games that worked were very fun, most 2 player games were unfortunately out of action (Mario Kart, and both shooter games) Ordered 2 drinks "Mad Hatter sharer" which was not mixed at all and one glass was pure alcohol the other, pure grenadine. 2nd was Strawberry daiquiri which somehow tasted of wasabi and was absolutely revolting and by far worst cocktail I've ever had. Lovely place, great potential but drinks menu needs a serious change.
D . 2023-01-22
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Really enjoyed this place. Bottomless brunch was so good! Staff were amazing and made me a lacto free pizza on the spot. Pizza was great, drinks were great and lovely staff. Will definitely come back
Jade M . 2023-01-22
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Their food is soo good I hope they add more food
Big Man ting (Reaper17425) . 2023-01-15
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First visit to the playhouse today. We had an enjoyable visit. The pizza is absolutely incredible and the looks you get carrying a metre long pizza box home is testimony to it! The staff were great and the drinks choices were good too. The games seemed fun but quite a few out of action which was a shame. I imagine if everything was up and running it would be a great night out! Really good fun :)
Caitlin Broadhurst . 2023-01-14
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Never even knew this place existed until I received an invite from friends. It's easy to find as it's right by Newcastle bus station. Drinks were good prices, and we were offered a metre of pizza half price for just over £10 and was one of the nicest we've had, each game costs between £1 and £2.50 maximum per player, contactless payments only NO CASH Air hockey,Mario cars,packman,tekken,Donkey Kong, and many other retro games available to play.
Ceri G . 2023-01-10
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Interesting pub. The thing that made it interesting was the pub theme, full of 70 and 80's game machines ie space Invaders. Great fun playing the machines. Beer ok, food looked ok, didn't have any. Well worth a visit and play the games, great fun.
Peter Morgan . 2023-01-05
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Amazing experience! Great pizza, great drinks! Highly recommended! Staff are really helpful, great atmosphere and the games are good fun as well!! Don't hesitate, get yourself down here!
Chris G . 2022-12-29
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Friendly staff, amazing pizza and great staff, what more could you ask for? We opted for the premium bottomless brunch which pretty much included all draft beers and cocktails and would recommend the same to anyone!
LeeP1117 . 2022-12-29
MORE AT TripAdvisor
Loved the concept. Not enough bar staff on took forever to get a drink. We were told that is wheelchair friendly. It is the staff had to help up stair at the back of course. Then they weren't able to gp to the bar member of staff told them they were in the way. The disabled loo was full of boxes and stuff, and one of us had to take her. It's nearly 2023 are we still not able to help make places more friendly.
kerrie Love . 2022-12-23
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My son came here for his 10th birthday celebrations last night and had the absolute best time with his friends. Our party host Shannon went above and beyond to ensure we all had the best time. We had 2 of the metre pizzas (which were amazing), doughballs, ice cream and drinks. We were blown away by the value for money and the cool atmosphere in there. All of the staff that we interacted with were cheerful and happy to help. Thank you all for making the night so enjoyable. The lads said it was the best party ever!!! We are also looking forward to coming for one of the bottomless brunches......without the kids 🙌😊
Ashleigh Grimes . 2022-12-16
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Was in the area for one night, nothing else was open or had an atmosphere. Stopped in with a couple of friends and was greeted with extremely friendly service and ended up spending our whole night here! Fab prices, fab food and fab games.
Evan Watkinson . 2022-12-12
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Great place, great atmosphere and great drinks
Tom Royle . 2022-12-10
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Pizza was great, drinks were fantastic, staff were very friendly. Al round great experience!
Gareth Griffith . 2022-12-10
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Great retro games. Nice pizza. Decent cocktails. Student offers and happy hour! 2 for 1 cocktails for a tenner! In happy hour!
Mimi C . 2022-11-30
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great service, tom and the girls behind bar were especially amazing, would recommend, definitely coming back
Kayleigh . 2022-11-30
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Went here and it was great! Met mimi who was lovely and very welcoming! Would highly recommend for couples or mates to go here.
Connor Twentyman . 2022-11-30
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Fantastic place, food was nice. And the staff were great, mimi served us and was very friendly. 10/10 would recommend.
Everleigh Tomlinson Will HAUNT you! . 2022-11-30
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10/10 place. Chill atmosphere. Cool settings. Brunch is good value for money 💰 👌👌👌🤌
Mimi Capper . 2022-11-29
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Great range of cocktails and the pizza is the best in the world
Justin Nock . 2022-11-29
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Food and drink amazing , lovely customer service will defiantly be returning
Shannon Capel . 2022-11-29
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Had a bottemless brunch here, well worth the money!!!! Such friendly staff and quick service. Will definitely be coming here again
Ebonnie Carroll . 2022-11-29
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What an amazing addition to the town! Such a fun concept! Love the games, drinks and food! Perfect place for a first date!
Aden Gwynne . 2022-11-29
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This place is amazing!! Best place in Newcastle, so much fun. Well worth it!
Alex Thornton . 2022-11-29
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Had the standard bottomless brunch and it wasn't too bad. Had 8 drinks and a pizza for the one hour and a half. My only comment would probably be the inadequate bars serving us and the large quantity of dough compared to toppings. But then you can argue we were having a bottomless brunch so obviously you have yo think k of the economics of it all. Kudos to the staff though xxx
Vicmon Delizo . 2022-11-26
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Cocktails and pizza are amazing!!!
Abey Oommen . 2022-11-26
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Brilliant cocktails for bottomless. 5 star. Strong.
Chantelle Williams . 2022-11-26
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Everything overpriced. Where do you guys think you are, London?
ProfessorM. . 2022-11-23
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Not so good. Pizza was warned up in pizza oven which I think is disgusting for 20-35 quid bottomless. Or at least do it where we can't see?? Pizza had a hard burnt base due to this. Bottomless brunch only certain pizza included which i noticed wasn't indicated on the menu. But I'm sure they can rectify that. Alot of pizza wasn't available that was on the menu. Pizza not nice enough to eat your 25 quids worth. Beer wasn't poured well so was flat. Fella doing pizza moaning he was on his own (my problem?) so was only making the pizza flavours he wanted. One girl behind the bar was really good and attentive. Others not so. Games was ok upstairs. I'd leave one star if it wasn't for the chatty welcoming girl behind the bar.
Donna . 2022-11-20
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It's a cool place, lots of games, but they get boring quickly. The best ones are air hockey and basketball. Relatively inexpensive, for £2 five games of air hockey.
John . 2022-11-20
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I've only given one star because you can't give a zero star review. I've never been to such a terribly run place. We had booked a table for 4 three days in advance upon arrival they had no clue we were coming we were just left waiting at the bar for 15 minutes in that time they managed to serve one couple 2 drinks the rest of the time the staff just talked amongst themselves . When they did realise we had booked a table they basically just kicked a few people of a table and stuck a reserved label on it . We then tried to order some food via the qr code that didn't work so my daughter went to the bar to order it where she stood for the next 25 minutes being totally ignored she actually left in tears but non of the staff would of noticed that. Avoid at all costs. ps look at my other reviews I've never given a bad review but honestly this one deserves it.
paul connolly . 2022-11-19
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Not a very well executed idea given how much they charge per game for a few minutes of fun, which I understand but it seems excessive for the pocket range of students and even the working class
jammiedodger235 . 2022-11-17
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Is a great idea but poorly executed, you have to pay between £1-£3 per game and don't win any prizes no matter if you win or not also cashless payment was a bit confusing with the machines , felt like a bit of a waste, pizza was expensive as well.
Keavy Devonish . 2022-11-11
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This place is a great addition to the town centre. You can just grab a slice of pizza or have some drinks and play on the arcade games. They also have awesome chicken wings and ice cream! We had a few problems with the card processing our payment so I think if you were going to play some games, purchase a card on the machine at the front as sometimes we were charged and it didn't register. The staff member helped us when the card didn't work on the golf game. We'll worth a visit.
Nina Smalls . 2022-11-08
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What a great experience on opening night! Great pizza! Great service! Even better retro games! Tom and Justin and the rest of the team... spot on. They showed us how to use the games and challenged us to win, which we did. Sorry Tom... Loser!!...
450dann . 2022-11-04
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Food arrived 20 minutes after the latest arrival time, they got the order completely wrong, with the ingredients on the wrong pizzas and missing topping. When I rang to order a replacement, the guy on the phone made it out as if it my mistake, until he actually checked the order and realised it was his fault. The replacement pizza they sent took an HOUR AND 15 MINUTES to get to the hotel despite it being a 5-minute drive away. At this point I was fed up of waiting and was already in bed. Thankfully I ordered through Uber eats and got a full refund. If you are willing to take the risk and order, make sure you do it through a third party so you can get your refund easily. Better yeah just don't order at all from this shambles of a place.
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