Caprinos Pizza in Newcastle-under-Lyme

Food arrived 20 minutes after the latest arrival time, they got the order completely wrong, with the ingredients on the wrong pizzas and missing topping. When I rang to order a replacement, the guy on the phone made it out as if it my mistake, until he actually checked the order and realised it was his fault. The replacement pizza they sent took an HOUR AND 15 MINUTES to get to the hotel despite it being a 5-minute drive away. At this point I was fed up of waiting and was already in bed. Thankfully I ordered through Uber eats and got a full refund. If you are willing to take the risk and order, make sure you do it through a third party so you can get your refund easily. Better yeah just don't order at all from this shambles of a place.

Lovely pizza's, better than the local Dominos and Papa's by far. Delivery was on time. Pricing is decent. The toppings are a fraction stingy for the price. It's £1.40 per topping no matter what you want. Drizzle of sauce £1.40, a dozen slices of jalapeno, £1.40, a sprinkle of Chicken meat, £1.40. I think they need to rework that element. Overall though, really good pizza.

Was disappointed with size of pizzas for the money and prices charged , the loaded fries tasted good but hardly any shawarma meat, but was given another when complained. Meat pizza was very salty and seemed liked there was fish/mackerel on it, but we just ate it as we had ordered after work and kept them at home to eat in the evening so didn't want the hassle of returning and waiting etc. customer service was great as they gave another loaded fries when we said we weren't happy.

Pizza and cookies are amazing !! Best Margherita around !

very very nice and very very good

Very nice pizza delivered by a very nice person. Thanks so much.

I ordered to drop off but it picked collection

Highly recommend good people And tasty food. ⭐

Worst Puzza I’ve ever tasted no tomato taste covered in hard fried bits of onion and chips were cold never will u use these again

Amazing food, everything was perfect

best food, best delivery driver, loved if

My food delivered earlier than my boyfriend’s who ordered from a different place so I WIN

I had my first Caprino's pizza last night. My lovely next door neighbour brought it for me. How kind!! The pizza was absolutely gorgeous, I am thinking it was Shawarma Blast, as I forgot to ask him, but it definitely looked like it to me. It will not be the last. It was loads nicer than any other pizza outlet.I would definitely recommend them.The website shows fantastic food, so will definitely be trying some of their other items. FIRST CLASS!!!!

Delicious, especially the beef loaded fries

amazing and tasty pizzas, very prompt delivery, would highly recommend

Pizzas were really dry and tasteless

Perfect meal for us night shift lads.

Drinks Lid was not on properly when delivered and spilt all over the carpet !!!!!

Next time, please knock on the door and do not give the order to a stranger because I don't like cold food.

Ordered delivery food, didn't get jalapenos in my 2 boxes of fries and someone gave me cheesy bites instead of cauliflower wings without calling me and even asked!! After 2 calls I got my money back finally ... but not for the fries I started eating :/ My husband was still hungry and wanted to eat 2nd box, but we've had to wait for delivery guy... The worst service ever, I was customer for couple of years and don't want to deal with them ever again.

Excellent pizza with curly fries and dips. Very prompt delivery and courteous delivery man as well. Just what we needed today as a change.

asked for Donna meat as extra on my pizza which was 2.50 and only not many pieces apart from that good

Every time I get a takeaway I order from here. Their vegan pizza and brownies are to die for. I love the plant based Nuggets a lot as well. Defiently recommend, only wish they done bigger sizes for the vegan pizza!

Hi. I was charged twice for one order. I canceled my order by mistake and i didn't get a refund. Then restaurant called to me and said they'll deliver my order soon, but i must pay again for that order. Now i can see on my bank account, that i have two payments of £13.69, but i get just one order. Please help me to sort out this issue

Perfect service from restaurant amd delivery driver. The quality has been consistent

They compensated with a brownie but the pizza tasted unpleasant unfortunately. Every other time i’ve had from here it’s been very good.

Lovely delivery service, very polite.

the pizza was not worth the money. it had exactly 13 small pieces of chicken on a large pizza, 8 slices so not even 2 per slice. it was basically bread and sauce. the chicken coujons were good though.

Delivered early. Food was delicious. Thank you :)

Little pricy but the Food is always banging it’s my go to for pizza 🔥 those cheese bites are the one for me 🤤 🔥

I didn't get the brownie with my order which I thought was quite unfortunate

Good pizza and chips, arrived hot and early, very good!

Pizza was excellent, driver was very polite and friendly - appreciate the dessert!

Fast delivery, good quality, recommended 👌

really sweet staff even tthough i always order super late at night, quality of the food is always cosistent and arrives hot, overall a really good place :3

I had ordered at 1:30 and was told it would be here by 2:25 but it hasn’t even turned up and the restaurant is closed so I cannot ring back

Overcooked and cold. Not very appetising at all. Also extremely expensive for 4 pieces of tiny pizza. A larger pizza costs less!!!!! Will never order again sorry

Thought my order was lost but my son had taken it in, the lady on the phone was so helpful and kind, great place, lovely people, I felt terrible when I realised it was sat in the kitchen 😳🤦‍♀️ x

They got our order wrong, ignored our request, and arrived just barely on the hour dot.

Cold cookies and hard chicken strips

the delivery driver was brilliant

The app says enjoy your food, but i dont have it… 10 minutes over the said time of delivery.

The best pizzas in the area by far. The peri peri is outstanding if you like spicy food. The delivery drivers are always friendly and have a smile on their face. I'm not usually a pizza fan but I could eat these every day. 💞

The driver was a lovely man, very polite.

Amazinggg pizza. Driver was so lovely and apologised for last time. No matter what this will always be the best place for pizza and the staff are always so friendly! Thanks for the cake!

This is the first time I’ve been disappointed with the pizza. I ordered a bbq sizzler and there’s no ounce of bbq sauce on it. It’s quite plain, which is a shame. I really love this place but I’m quite sad that the food wasn’t on point as usual.

Fantastic pizza. Was hot on delivery. Very smiley and courteous driver. Will definitely order again

The food is great from here as always, it sometimes comes with notes or extras which is always great and appreciated. Favourite place to order!

Great staff, with a wide ranging menu and very tasty food. Could not recommend more.

Don’t need dominos or papa johns these pizzas in my opinion are more tastier and more value for money

Always our regular now for pizza. Have been for over a year now. Spot on, tastes amazing every time.

Overpriced for the quantity, and the food came soggy and the pizza is too oily

Food was great quality as always, unfortunately I was missing an extra I had paid for and the delivery this time was 15-20 minutes late

usually love caprinos but my pizza was burnt so it completely ruined the taste 😪

Spot on pizza was amazing and when they say its a large pizza it really is.

Always a good place to eat , good staff aswell!

was not impressed by the driver who was very rude and phoned me to come and collect my food from him in his car. Very unprofessional and unsatisfactory

Lovely food, brilliant and friendly service. Will definately be ordering from here again

Brilliant as always! On time and fantastic quality. The delivery driver was polite and considerate. We absolutely recommend them 😊

A couple of times now you have forgotten my dips, next time it happens I won't be ordering from here again. You are letting yourselves down, because apart from that food is lovely

They always go the extra mile! Delicious and brill delivery time/ attitude!

£36 for 2 pizzas? Used before and was nice but really disappointing tonight. Would have expected fabulous toppings for the bill but very sparse for visitors this evening. Hardly any pepperoni on either pizza. Won’t be ordering again.

Good taste. Quick service and delivery.

Very nice delivery guy gave me a free brownie very delicious 😋

Food was very tasty, hot and delivered earlier than expected, which was fine.

Pizza superb, fries could have done with a minute or two more to crisp up a bit.

Asked them not to knock and they did I made it very clear and was very polite and they still knocked

Lovely food. Will definitely be ordering again. Thank you :)

Was ok. Not terrible, not great, ok…

My fat sister ate oat of my pizza before I could get to it not happy!

Food brilliant but superb delivery driver, we’d missed notifications that they couldn’t find our (difficult) address. Really patient and super friendly. Unable to find anywhere to tip them but would be great if i could. Would order again 100%

Everything was delicious. The chocolate dessert pizza was sickly, which was expected because it's a lot of chocolate but I'd rather a lot of chocolate than not enough. The driver was the kindest and was able to find my address easily

Ordered late a night unlike usually work lunchtimes and the setup was different lol it was a box with a few curly fries (maybe 6-7 total) on the side instead of the separate portion they usually do. X2 orders. Not worth the money

One place you can always rely on 😊

Pizza was amazing! Sadly the fries were pale and unappealing. Undercooked! Sad as typically they are fab! Don’t let the standards slip guys x

The chips were burnt and they were rock solid. Other then that the pizza was delicious

Everything is good it’s great even I’m just a little upset that I didn’t get my fries that I ordered so I’m going to try and get a refund on them overall everything is great

Good vibes from the delivery girl

Food was excellent as always. Delivered on time and hot and fresh. Highly recommend Caprinos

Fantastic! It’s high standards every times- our absolute favourite pizza place now!

Great customer service and fresh food Mohammed was very helpful I will be ordering again

No chips with my order but I ordered them and pizza was cold

Food was delicious...Good quality and would recommend the wedges and chicken strips. Delivery was really fast and the staff are friendly - especially Owais!

Pizza wasn't up-to it's cost both in terms of quality and quantity.. In the name of being open for late hours it's unfair to loot people with such coats

amazing pizza as always, really quick and really tasty! We love our pizza day at work :)

Food taste good and would recommend to any one

NO BOTTLE OF COKE AND DRIVER SEEMED UNINTERESTED IN RESOLVING

Always my go to pizza place and NEVER disappoints!!!!!

Polite and patient delivery driver

superfast delivery and lovely pizza Thank You

Good all round service and food

Food is delicious and the service was great and excellent.

Great takeaway. Always fast and good quality. Recent mistake was happily sorted quickly and apologetically(?) Driver Khan is always happy to help, a friendly face who is a credit to the business.

Unfortunately, delivery was late by around 45 mins, and then I received the wrong order with items missing, barely warm pizza (still tasted nice) and additional items which I did not order. Won't be ordering on a Friday night again...

Excellent service and food. !!!!

Normally really happy with order But tonight wrong items delivered/ item missing We decided to try meal deal 1 x large pizza , side bottle of coke But delivery was 2 x medium pizzas and NO drink Driver confirmed order was different than ordered for pizza went to check as no coke and said not on delivery!! He advised me to let you know this, Kindest regards Kirsty Tinsley

Ordered from here many times never been let down, never been late. Excellent taste food, always hot.

Brilliant food. So delicious and great price. Comes really fast as well.

Never had a bad meal from here yet. Food delivered is hot and fresh 😊

I’m vegan and really enjoyed the vegan cheese!! Wedges were amazing and came hot!!!