Pizza Point in Birmingham

excellent service food came early and food was nice and fresh came piping hot would recommend to others.

fresh pizzas, nice soft bases, delivered hot and on time. I would order again, thank you Pizza Point staff and delivery guy!

You gave me the wrong order and over charged me! Not happy with the experience at all!

Awful experience after 4 years of returning to this pizza shop Placed an specific dietry order which was incorrect Called the store to only have someone talk and yell over me. As I went further into detail to explain the problem the worker on the phone abruptly told me off for ‘talking to muc’ when he asked what the problem was. Couldn’t get a word in edgeway. Disgusting service

I ordered a pizza with extra cheese. Tell me why there’s barely any cheese

Pizzas were okay but how much water do you need to put in the chilli and mayo. It was sooo runny it went straight down the sink.

We recently tried the pizza from Pizza Point. While the taste was quite nice, the pizzas were slightly overcooked, as you can see in the attached image. On a brighter note, the crispy fries with mayo were a delight. The prices are reasonable, but the place was extremely noisy, with lots of people around. Because of the noise, my kids have decided we won’t be visiting again.

One of the best pizza places around here. Has seats inside but wouldn't really consider it a dine in place.

Customer service is very poor. The people are working there they told me if you're not happy go somewhere else they are proper rude with their customer

My fave pizza place in Brum. Would recommend THIN BASE -makes the toppings taste better! X

What a shop mate definitely recommend you fattys get a pizza from here

Chicken wings and both pizzas were burnt just eat asked me to send pictures to their email address then I got a message saying this email address is unmanaged what a load of rubbish

less toppings on family size pizza, hardly any cheese. expected better quality. bit of let down.

i paid for delivery, but called them to say if i collected instead would i get anything in return and the staff said they would give me extra fries as i collected. but when i went to the shop the staff was rude and said u already got 40% off from just eat so we wont give u anything else for free. i said ur staff said he would on the phone as we already paid for delivery but collected instead. the staff member did not agree. very bad service

First of all, I didn't get any communication regarding pick up time and secondly food tasted very badly, no flavour, and dough was very chewy. Fair to say will not be ordering from there again

Bought a pizza last week and was fresh and tasty. Went back again this week and bought two pizza. They were not so great, hard and less sauce than normal. You need to be consistent with yoir quality. Will try again next week to see.

looked nice tasted bland not enough flavour

Asked for some dips did not get any also requested little bit of cheese which they did not bother with paid 60p for extra jalapeno only got 4 tiny pieces.

very bad customer service the person can't speak English and they making wring pizza when i tell them they get angry never going to order again from this pizza place I wish I could give you 0 star but it wasn't any option.....!

Vegetarian lasagna best I have ever tried. Well done! 👊🏾

We normally order delivery for the kids but his time went with a couple of friends to sit in. I strictly asked for pineapple on my pizza but when it arrived it had none. When I approached the guy and asked he said they don’t have pineapple. So when I asked why you didn’t tell me when I made the order, he simply said next time. I was annoyed but carried on eating with my friends. I asked for some extra sauce but very rudely the guy said you can’t have it for free it costs 30p each, which was never the issue but it’s the mannerism of how he said it that made me feel disrespected. After all spent £18 on a order that wasn’t satisfactory which if he said he didn’t have pineapple, we could of gone up the road and had what we paid for. After feeling uncomfortable, I noticed someone walk in that seemed like a manager, so I asked and he said he was the boss. So when I told him the situation, he actually started walking away while I was speaking, making me think that all he thinks about is the money and not the customer service or requirements. Seeing how the whole show is being run, I am most certain that a business like this is only money hungry and they wouldn’t even care if they dropped something on the floor, and used it. This shop is a disgrace and I would certainly not use this shop ever again. They all need retraining and definitely experience in customer service. I could of asked for a refund if I wanted to but £18 is nothing as we spend more on even sillier and stupid stuff, but even then it’s all about leaving happy, which the management, all he had to say was sorry I will look into it. They have no respect for customers.

no olives and worse quality than before

There quality of Vegetarian and Cheese pizza is amazing. There based is light and fluffy. We tried the vegetarian pizza hot with pineapple, amazing. Kids love the Cheese and tomato. The place is very clean. Order 2 pizza Buy 1 and second half price. Margarita with garlic and a vegetarian with garlic, it cost me £17.00. There maybe cheap pizzas around but if you want quality and a great taste that hits those tastebuds then travel to Pizza Point Handsworth. I wish I took photos before and after. Staff are very friendly and they cater for your needs on request. I normally go for extra pizza sauce on the pizza. This keeps the pizza nice and soft for the following day if any is left over.

pizza was cold. no toppings at all and cheese was burnt

Our order was late. We especially ordered it ready for iftar, however it arrived late when everyone has eaten and the pizza was cold and dry.

I made my first order today and received my food within the specified time, Unfortunately it was missing the main topping, double peperoni. I wasn't happy but reluctantly I called them back to complain, their customer service was outstanding and they agreed to send another pizza as per good gesture, within 10 minutes of my call I received my pizza with all the toppings I requested. Any other food outlet would advise they will send me free replacement next time but Pizza point accted swiftly to rectify there error. See you soo guys I'm well impressed

Amazing service, delicious food! Our go-to pizza place! Food was still hot and fresh upon arrival. Very worth it :)

Following my friends review I must add. we recently ordered from Pizza Point, and I must say, the experience was outstanding. Not only was the pizza absolutely delicious, but the service exceeded all expectations. They went above and beyond by traveling to the hospital where I work to deliver hot pizza just in time for iftaar 😋.I highly recommend Pizza Point for their amazing food and exceptional service.

Always been our go to place for pizza growing up, no other spot hits the same. Best pizza in Handsworth! We treated our colleagues at work and they thoroughly enjoyed and were marvelled by the great quality and taste of the pizza. The guys at Pizza Point were so accommodating and friendly - excellent service! Many many thanks 🤩

Always on point…only at pizza point😉

Pizzas was hot on time perfect and on point every time 10/10

excellent rang me to check order the pizza was perfect and the lasagne was lovely wish was bigger piece 😋

Decided to treat my work colleagues for some pizza...upon looking on places on Google this place was closest by . Gave it a Try and blimey do I regret it big time! Pizzas lacked cheese....also lacked meat toppings...horrible. the pizzas in general just felt cheap Was sooo embarrassed in front of my work lot with this garbage . Honestly never again!!!

I have order a 1.5 Ltr coco cola in my delivery but i haven't get it.

Their leaflet states a price but they fail to mention this does not include tax so all the prices are false and you are asked to pay 20% when ordering - false advertisement and very illegal in terms of trading standards practise.

The brown skin guy with black moles sits there accusing people of paying for prank calls with no evidence that it was your relative that phoned. Waited for a full hour and refused serving us. Waste of time!

Cold Pizza Lack of Topping No Flavour or Taste Definitely wont be ordering again. 1*

Very bad attitude . Never ever order agian to them …

Rubbish food and rubbish customer service

I ordered from this place spent a lot of money for a pizza, when I called to check for my order they said they had no power when I requested a refund, they told me to go online but the refund policy is at the managers discretion, and apparently manager is not available. The staff were rude, unhelpful and refused to give a refund. Will never order from this place and advise anyone thinking about it not to order from here.

Good value of price of pizza and delicious cheese and tomatoe yum definitely worth the money 😁

Great pizza Great dough tastings pizza soft and delicious

Pizza was delicious, chicken strips were juicy. Only bad thing was chips were cold and very small portion for £4.19

Neither pizzas we ordered today tasted good.

One of the bad place in birmingham to buy pizza .specially staff is uneducated .they don't know how to deal with coustomer. They sell pizza without sauces.for the sauces you have pay extra. I never recommended this place .specially due to the behave of staff. 0 /10

i called the shop at 11.59am, the guy stated its not 12pm yet - then he said what do you want - so rude i collected my order and complained about he spoke over the he ignored me. he stated he was the manager, i did not care about my complaint. we order large orders for the workplace, but never again

Quality varies according to whom is preparing the food.

I called and asked for a faster delivery, and they delivered it in half an hour, piping hot!

Reasonable price, good variety, and good taste.

It was late the pizza don't taste right the toppings don't taste nice

Very nice pizza and quick delivery 👍

Good taste, less price, good service

I ordered a family pizza and there was barely any chicken, the pizza was more vegetables than anything else tasted plain definitely not a go to

Went in with my mates, the serve in the front was terrible, the young lad looked like he didn't want to be there, when I asked him what pizza they did, he looked at me like I asked him for his kidney, anyways pizza was terrible, did not have any taste what's soever, I highly recommend not to go in to this place as there are more pizza places in soho road, extremely disappointed.

The food was not as we asked. We asked for the pizza to be made thin crust as we don't enjoy thick crust and even after asking for thin crust we where given thick I am not happy about this at all

Very good service came in 25 minutes and pizza was piping hot great service would defo recommend.

The supreme pizza was burnt and inedible the salad had no dressing. It was one of the worst takeaways I've ever ordered

Dont forget to collect your drinks as they won't remind u or give to you on your way out.

Extortionate prices for low quality sparsley topped pizza and rude customer service. Fries were fresh and nice so here's your 1 star for that! ⭐

The food was not not the best I ordered a double pepperoni and there was 7 pieces on the pizza not impressed at all, I order the bbq wing and they were very small and extremely over cooked. The can of pop was not cold either…….. I have been there before and it’s been ok however this time not good at all.

Food is bit bland for my liking. Chicken pizza 16 inch has very less chicken on it.

I had a shocking experience with Pizza Point Handsworth that I must share. I accidentally made a duplicate order and tried to cancel it within a minute. The person on the phone was rude, claiming they could cancel but refused. I even returned the untouched order to the driver, but they still didn't refund me. Be cautious ordering from them!

Ordered two pizzas and two portion of chips. Order was delivered on time, the base of the pizza was fluffy and easy on the stomach, although one of the pizza orders were wrong, Pizza Point were quick to rectify and sent out the correct one within 30 minutes of calling them without the typical deflection of blame you experience at many other places 👍🏽

many years we bought pizza from here, sometimes orders is not right, the last few times was bad but never was horrible like today!!! we just wasted our money, pizza was tastless, cheese didn't cover all pizza, peperroni was all burned, im not even talking about toppings it was just sauce, peperroni(burned all (we paid extra for topping )), some paprika and cant even said that have any chicken on it just crubs of it, you cant taste it.... it was just horrible expierence, we will not buy nothing from Handsworth pizza point!!! AVOID!!!

sadly on this occassion the pizzas were overcooked and a bit on the hard side - the chicken dippers were nice though

We got different pizzas than our order...even person on phone was soo rude...we bin the pizza never going to order from them

Beautiful and nice pizza. Well cooked and well presented. Also very friendly staff. Would recommend people to order from here. Also gave me a discount

I've been to many pizza places around Birmingham but I have never tasted a pizza like this very nice and tasty. Also the staff was really friendly. Thank you pizza point keep up the good work

Tasty food😋 Parking is an issue like other businesses on Soho Rd. Lastly,be ready for shocker as prices mentioned are excluding VAT (don't know that's legal in UK)

Their Price going up but quality going down every time

I got a chicken and jalapeno pizza instead of a margherita with stuffed crust.

1 pizza ordered was the wrong one delivered BUT the kids ate it anyway

The food was not bad the service was the guy who service the food was very rude I did comment before say the same things he need to know how to deal with customer he always in a bad mood angry 😡 I hope in future he will change be polite please

Called to order two family pizzas guy on the phone was very RUDE and disrespectful and kept saying come in and order and was refusing to take my order on the phone don’t work in customer facing roles when you don’t have any customer service skills. Avoid!

Normal we are very happy with pizza point been having their food for a while..but this time food was cold and delivery time too long. Ordered food around 6.40 received around 7.45. Its happend once before where food was disappointing.

Found a long white hair in the pizza I'm put off won't be eating from here again

Terrible customer service experience. Very rude staff's and the pizza is not nice. I will rather travel miles to buy else where than to having to deal with such a rude people's. Very disappointed

They were so rude and their customer service was horrible. Their pizza was also about half the size of the actual box

The pizza dough was great and it was very tasty overall. They also were very generous with the toppings. I would definitely recommend this place!

The delivery was fantastic. But the food quality was a bit of a letdown, the dough was too thick and stodgy. Some of the toppings like the sweet corn was not mentioned on the menu when i did receive the food it was a little disappointing. But everything else was good, Thanks.

@absolutely disappointed. recently ordered a pizza from the shop to collect. When I went there to collect my order The guy with the glasses was totally unprofessional. Was very rude and undisciplined. My pizza was cold and unsatisfying. I asked this guy to get it changed. He refused and instead told me to leave the shop if I'm not taking that one I was not happy with. I was totally shocked to see how the staff reacted and treated me. My first visit and recommended by friend . But totally awful. Never going there again! Not even worth a star.👎👎👎👎

A guy is working in this place whose name is Naqibullah, who wear glasses he is the most rude person I have seen in my life. I’m a regular customer of the pizza point. I ordered minimum 2XL pizza every single week, I saw the customer service he gave to the customer was totally unacceptable for me. I spook to an other guy who is also working there about his rude behaviors. After that he started to be rude with me without any reason. I order 2XL pizza today, I was waiting there for more than 20 minutes to collect it. At the paying time, I was talking about waiting time with a guy on counter Baqibullah came and told me to leave the shop and never order here again. I asked him the reason, he didn’t answer me. I will never recommend pizza point to someone as long this guy Naqibullah is working there. I will never ever order again from them unit he is there.

Hello the first time I ordered food it was brilliant the second time I’ve ordered it was rubbish

Bad experience with the customer services , shouting and shut the phone on me , never going back . If you working in the till and answer the phone you have to speak politely with the customer and give them options. I asked him what toppings do you do regularly in the veggie pizaa and he got angry. Very disappointed

People please avoid this place staff is unprofessional they don't know I to speak to the customers over the phone or face to face at shop I had food poisoning eating pizza from there mixing old toppings with new ones they are black listed in my book never ever order from them in My rest of life.

Pizza with jalapenos is delicious, I recommend it))

This place has gone down hill,they can't take an order over phone , vegetarian,tryed to palm me off with meat pizza,said I ordered it. As others have put,staff are rude and arrogant,far better,cheaper places out there.

Overall the food was good but received rotten potatoe green fries. I am completely disgusted by this as we regularly order from here and this was a shocker.

Really bad customer service all the stuff very rude . I could give them and 0 star . I don’t recommend it for anyone

My daughter favourite pizza place

The pizza was cold I said no cheese on both pizza. But it had a bit of cheese on them not happy

Great pizza for my kids but the workers has no manners on the phone . They shout and hang the phone up on you all the time . It’s not worth it. No customer service.

Very disappointed with my pizza today as the pizza was way too thick but asked for thin base.... was too heavy and unenjoyable. Lately my food always comes incorrect or missing something

I had pizza from them on Friday..all weekend I’ve been vomiting with food poison. Never again!

Surprised at the bad reviews. Good pizza with good customer service, I recommend them to all…

A portion of chips was missing

45 mins late, no ben and Jerry's ice cream , cold pizza... not what I wanted, very disappointed

At checkout the price was £22 but the delivery driver came and we were charged £27 the food was ok but not much flavour.

The food was good but delivery needs to be better as when I received the food it was cold :(

First time ordering here, delivery took about an hour. Pizza lacked in flavour, won't be ordering again.