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4.1

Based on 559 opinions finded in 2 websites

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Nº 209 in 476 in North East Lincolnshire

Nº 4 of 17 Pizza & Pasta in North East Lincolnshire

CUSTOMERS TALK ABOUT DISHES WITH..cheesypotatochickenburntsaladcheesecookedcalzonechillipizzagarlicmeat

comment_iconOpinions

Poor review this time, as we wsited over 90 minutes for 1 kebab,1 pizza,chips and onion rings.When they did arrive the chips were pale and limp, pizza just warm and kebab the same. After ringing to check on order, was told hes just left.No apology or anything.Usually good food however this time very poor.Will be using elsewhere from now on

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Ian P . 2022-06-27

MORE AT TripAdvisor

Used to love this takeaway but just lately it's gone down hill and orders have been wrong my daughter went back and they said she ordered an hour ago which is not true so rude to her only 13 we just wanted our food corrected won't be using again !!

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Chloe C . 2022-02-02

MORE AT TripAdvisor

Excellent pizzas, crispy crust and lovely toppings.Hot fries and onion rings,well cooked and delicious garlic bread too.Polite delivery guy,will use again via foodhub 👍

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Ian P . 2021-12-06

MORE AT TripAdvisor

Just got a meal tonight and the service on the phone was absolutely amazing, I felt respected as I struggle to make phone calls. I usually get berated but the person on the phone tonight was lovely and understanding! I hope they continue to work there as they understand my condition and care for the customers. The food was beautiful! Looked good, smelled good, tasted GREAT!! Will order again!

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Aaron D . 2020-10-11

MORE AT TripAdvisor

Without a doubt the best pizza place in grimsby, the food is always amazing and the staff always friendly. Never a bad experience and been a loyal customer for a long time.

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Ben M . 2019-07-18

MORE AT TripAdvisor

Pizza and chicken arrived cold. Chips over cooked. Not Impressed. Ended up throwing half of it away. Will not be placing another order here!

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Steve . 2019-02-03

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Really enjoyed the food, massive portions. Big thumbs up 👍

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David . 2019-01-31

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Staying in the Premier Inn Grimsby for 3 nights. Just order and eaten my food, a kebab wrap, onion rings and a rub of coleslaw. All arrived in time and the food was amazing, I’ll be ordering tomorrow for sure. The kebab wrap packed with meat and chilli, onion rings fried to perfection and coleslaw tasted lovely. A credit to fast food.! Jon Room 108

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Jon . 2019-01-29

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Delicious as always, the chicken was beautifully crispy, the chips were fluffy, and the pizza was gorgeous.

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Jordan . 2019-01-18

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Lovely, hot and fresh. Tasty too!

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Terri . 2019-01-13

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It was a little late but it was definitely worth the wait, the food was truly delicious and I would absolutely order it again in a heartbeat.

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Jordan . 2019-01-13

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spot on, tasty, piping hot , cooked well, would order again.

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Darren . 2019-01-12

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Absolutely disgusting lamb was more like dog meat and full of fat horrible taste

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Karlee . 2019-01-05

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Food was alright. Donner was full of loads of fatty bits. Pizza and kids nugget were nice though. Charged me for a garlic mayo and I didn't receive it

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Jo . 2019-01-05

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Food was awful. Came like it had been left for a day. One of the pizzas was wrong. Hardly any chips in the portion. Rand the shop and they wasn’t bothered. Even admitted to it being left in store before being sent out with a driver. Don’t waste your money ordering.

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Victoria . 2018-12-29

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2 hours later still waiting, rang them up they had no even seen the ticket order nice!

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Carrie . 2018-12-23

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good food, just forgot items on the order

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Shelbie . 2018-12-21

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Tasty on time thanks recommended

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toni . 2018-12-20

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Fab pizza house, food always come early and hot!!

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Charlotte . 2018-12-17

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Ordered mixed donner and kofte kebab. Instead of kofte was cut up burger. Won't be using again

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Amanda . 2018-12-16

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Sorry to have to say but this was awful. Pizza was over cooked and extras tasted cheap. My brother recommends, however on this occasion it was not up to standard.

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Natalie . 2018-12-14

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great food and service as always

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Karen . 2018-12-11

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Was cold and not very nice at all! Very disappointed!!

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Mark . 2018-12-09

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food missing and had to wait 45 minutes for it to arrive

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Chris . 2018-12-07

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I've used these guys for years, always amazing food and always early 😁

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James . 2018-12-05

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Forgot the 2nd order of chicken and chips.

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Kiki . 2018-12-02

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It was burnt at the ends and not editable middle was OK thow It was half hour late Said it was on its way at 6.45

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Steven . 2018-12-01

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not ordered from here in ages and wow it's so much nicer than before! is it under new ownership? no more burnt pizzas but amazing tasting pizzas! will order again for sure!

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Ashlea . 2018-11-27

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Kebab is most defo best in town the way the garlic sauce and chilli sauce complement each other is perfect... fast delivery very polite driver 100% cannot fault this place :)

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Peter . 2018-11-25

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First time I have used this place. First class service from start to finish and the pizza was the best I’ve tasted in ages

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Sarah . 2018-11-24

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Never got the stuffed crust which I was charged extra for it rip off

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Paul . 2018-11-21

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Food was cold and wasnt nice at all.

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sarah . 2018-11-12

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Quicker than when we order over the phone

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Heather . 2018-11-11

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I have ordered from them before and the food is soooo good, especially the cheesy garlic bread. it’s a great place to order food if you’re in the mood for pizza.

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Connor . 2018-11-10

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A little bit cold, but good quality food and plenty of it

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Joanne . 2018-11-09

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Took 2 hours from ordering to delivery was like warm when arrived, recieved a text at 8:02 tonsay food was on way and it arrived at 8:35

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Gloria . 2018-11-09

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The short coming was that the kebab was dry and was more like small shavings rather than decent cuttings; however this meal really shined when it came to the fries, the fries were crisp, and hot, and with some added salt and chip spice, were truly delicious.

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Jordan . 2018-11-04

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ordered from here loads of times before but tonight we had a surprise of a caterpillar 🐛 in our food ........full refund given

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Pete . 2018-11-02

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Dog wouldn't even eat it.. And she eats everything, no exaggeration

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lacey . 2018-10-31

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the food was warm not hot and my kebab was meant to be large but it did not look like it. it was also very greasy

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Kurt . 2018-10-26

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food was 10 mins early but it was cold on the outside and Luke warm in the middle. wasn’t very nice if I’m honest. Donna meat was just thrown on top of the pizza

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Daniel . 2018-10-26

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the food was great, everything was as i wanted

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Jamal . 2018-10-22

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Great Food, perfect timing will be ordering from here much more often

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Travis . 2018-10-22

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very nice 👍 kebab meat yummy also pizzas

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Pete . 2018-10-21

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Always brilliant food really tasty , we have changed to pizza pan from our usual place that we’ve been using for 14 years , so they must be good x

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rachel . 2018-10-20

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This restaurant is the worst I have ever dealt with, the staff was very rude when I rang, wasn’t helpful at all, said they came to my house and knocked but they didn’t I’m sat right near the door there is no way I could have missed them,, there food is average when I have used them before but will never use them again, and don’t advise anyone to order from them

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Hayliegh . 2018-10-17

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Didn't come with the drink I ordered, late and not really worth the wait... Won't be ordering from here again sorry

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Will . 2018-10-17

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Food was very nice. Will use again.

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Ian . 2018-10-15

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ordered over £30 was all excellent five star 🌟 all hot and great food XXXXX

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Pete . 2018-10-07

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Lovely pizza n calzone will order again in the future.

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Roy . 2018-10-04

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Wow! Ordered as under new management with new chefs. We were told an hour for delivery but it arrived after only 20 minutes. Which was brilliant. The food was outstanding. The combination kebab was huge and tasty. The pizza crisp and loaded with toppings. Everything was perfect. And service with a smile too. Awesome. Thank you.

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Gayle . 2018-09-06

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Spot on, amazing cream garlic mushrooms

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Garry . 2018-08-26

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The food was fab,delivered on time,piping hot.The free bottle of Pepsi was a nice bonus too.The comment below is misleading regarding fee garlic bread,you have to state that you want it in comment box when ordering via just eat.It does clearly state that on website.Overall this place delivered us a perfect meal on a busy Friday night,faultless.

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921ianp . 2018-08-25

MORE AT TripAdvisor

Excellent kebabs and pizzas. Very tasty and piping hot..fast delivery and price is very competative too. Lovely food would reorder again

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Ian . 2018-08-25

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First time ordering from here since being under new management. Food was lovely and delivered hot. Will definately recommend and use again!

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Gemma . 2018-08-20

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delicious food the pizza was amazing, would definitely order again

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Callum . 2018-08-11

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Base was awful, no taste and cold

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Lauren . 2018-08-04

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extremely rude and abrupt staff. food quality absolutely disgusting the food was rock hard and inedible. complete waste of money and have been put off ordering takeaways for the foreseeable future because of this

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Hollie . 2018-08-02

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After a long day of moving home a burnt pizza and a donner wrap instead of the lamb shish that was ordered was not what I wanted!

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jacqui . 2018-08-01

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Paid £6 for the "meaty" lasagne and a further £6 for the spagetti, only to find they were microwaved meals from the cash and carry. When I called Pizza Pan they admitted they bought these from cash and carry and that they don't make them. It was clear to see by the size of the portion and the taste that these were cheap microwave meals. Not only that, they forgot my garlic sauce and the salad was dry. Luckily I spoke to a very helpful lady on just eat chat and was able to recieve a refund.

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Darren . 2018-07-30

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burnt food, 10 minuets late on the already ridiculous 1.30 delivery time, no free garlic bread as suggested. do not recommend .

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Ewan . 2018-07-28

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Food tasted alright, but i had to ring up because they forgot parts of order. And even after ringing the forgot the sauce i ordered :( was so hungry i didnt bother trying to get them to bring it

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Gareth . 2018-07-21

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Seemingly when you order a 12"pizza for £7 then you pay £1 extra to make it a platter unknowing to me a £1extra for platter means you only get half of a 12" pizza plus chips and lettuce. So for paying £1 on top of my 12' pizza I got half pizza less and chips and lettuce extra when I already paid extra on top for extra chips. W T F. IDIOTS. NEVER GOING TO THIS PIZZA SHOP AGAIN. STAY AWAY FOLKS

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Gary . 2018-07-11

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Not a big fan of pizza but loved this.Thanks

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Mr . 2018-07-10

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Both pizzas I ordered was burned

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mark . 2018-06-29

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Can’t rate food quality as never arrived. Phoned them after 2 hours and had not even left for delivery. Told them to cancel as was getting too late. Was only a small order and less than 2 miles distance, how hard can it be. waste of time.

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Ed . 2018-06-28

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Food nice most the time but order never seems to be right. Last 3 times I've ordered garlic bread with tomato and they've gave me one with cheese. Clearly having trouble in understanding what tomato actually means. Ordered through just eat everytime so no excuse to mess up. Won't be ordering from now on. Sick of getting wrong food

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Danielle P . 2018-06-21

MORE AT TripAdvisor

over an hour late but did apologise with a free drink

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Tara . 2018-06-16

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2 hours from point of order to delivery

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Gamu . 2018-06-14

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missed cheese and garlic on chips and got my burger wrong, gave 1 hour 10 mins for delivery was 1 hour and 30 mins food quality’s excellent but shocking service won’t be ordering again

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Wayne . 2018-06-13

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Ordered food at 4.30 came at 7 had coleslaw missing off calzone and calzone nearly burn won’t be returning

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Laura . 2018-06-11

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Good value good pizza and a hot delivery man!

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Richard . 2018-06-08

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Food tasted fatty chips dry and tasteless dsliver was suppose to be 18.05 turns up 19.00 will never order from here again wished I cancelled order now has having order else where

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claire . 2018-05-29

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Over half an hour late, no chips with the kebab as stated in the menu.

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Kitty . 2018-05-22

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didn’t even received what I ordered restaurant not willing to do anything about it

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Shannon . 2018-05-21

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Disappointed that the delivery time was moved back an extra 30mins straight after I placed the order. The food ACTUALLY arrived a further 30mins after that! Cheap, rubbery chicken (assume frozen) and burnt lamb. Furthermore, when eligible for free food as part of an offer for spending over a set amount, this was not fulfilled. Even though it was mentioned in my comments when requesting the the order. Poor experience all-round.

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Jonathan . 2018-05-12

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ordered a bolognese pizza with bbq chicken, pizza was ok but wasnt actually bolognese. Also ordered Cheesy Chips which was over cooked and crunchy and a baby pinch of cheese on the top. Bloke in shop didn’t have a clue when went in to collect food either. Defiantly wasn’t worth the £11

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Kris . 2018-05-11

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The pizza was burnt and it was 45 minutes late. Disappointed !

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Todd . 2018-04-20

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Well difficult where to start. Ordered garlic bread and when delivered was told no pizza dough.....so we sent a bottle of Pepsi. Didn't want a drink or I'd have ordered one. The 'epic' burger with salad was far from epic and came without salad. We ordered potato skins and garlic dip ........no dip arrived. Dry potato skins!! The comments from the shop was we are sorry........when we order again we can have a free garlic bread.......difficult when we won't order again after this being the first order we had!! Terrible food and terrible customer service. AVOID AT ALL COSTS

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courtney . 2018-04-14

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Well over an hour late. Kept saying they were on their way for an hour, had to keep phoning and asking.

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Kitty . 2018-03-31

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Food was late, and not particularly warm when it did arrive. Called restaurant twice - 20 minutes apart only to be told it'll be there soon and no other help or information offered. Food arrived 30 minutes after first call. Not the first time it has happened would seriously consider using the restaurant again in the future.

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Cheryl . 2018-03-25

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The only that was wrong with the food was lithe chips where not cooked so I onto be ordering from here again and I would ask others to do the same

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chris . 2018-03-25

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Food took just about 2 hours to arrive. Food taste was awful. Quite disappointed as i've ordered before and it was great. Rang to ask where food was and service over the phone was good.

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Megan . 2018-03-24

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need to get better on your service

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grace . 2018-03-23

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i ordered a pizza platter it came with no salad or coleslaw the dough was dry bottom was burnt absolutely horrendous quality of food

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danielle . 2018-03-18

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Nice food but had to wait a lot longer than was stated when they confirmed the order. This has happened twice now.

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Daniel . 2018-03-16

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Could not get the order right could not be polite and the customer is all ways right and I will never be ordering from here the only thing that was right was the delivery time

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chris . 2018-03-12

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food turned up over two hours after ordering - rang after order was due for delivery and was told it was just being cooked, stone cold pizza and kebab 😐this may be due to a busy period, but they could of let us know!

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Victoria . 2018-03-03

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Over 2 hours from placing the order still no sign of it ,called was too was busy but would be leaving in 10 mins 30 mins later still nothing

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David . 2018-03-01

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All okay apart from a missing sauce. Ordered and paid for a chilli sauce and they didn't put it in

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Nicola . 2018-03-01

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ordered 2 pizzas and 2 platters with a bottle of Pepsi, ended up with 3 pizzas, one platter and a bottle of tango, at least the toppings were right I guess?

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Luke . 2018-02-28

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ordered food two hours ago rang up 20 minuets ago and they said it would be the next order out and still waiting places the order at 7:09pm

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Chloe . 2018-02-27

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Food came early unexpectedly and was a great surprise, the food is delicious!

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Jordan . 2018-02-26

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shocking!!!! 1 hour and 10 mins late.... by the time it got to us it was absalutly freezing!!! rang up to complain & got the phone put down on me.... had to warm it up in the microwave for the kids, will never use this place again....

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toni . 2018-02-25

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food was nice but late and wasn’t as warm when it arrived

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Sophie . 2018-02-16

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amazing, Very filling. Salad was fresh. Fudge cake was moist and moreish, very yummy. Thank you. :-)

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Darren . 2018-02-16

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amazing, Very filling. Salad was fresh. Very yummy. Thank you. :-)

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Darren . 2018-02-16

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Food was brilliant and my family enjoyed ever bit.

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Kiaran . 2018-02-16

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Waited 2 hours for delivery even tho live less than 2min walk away to end up with hard pizza bases that's like carboard and tasteless and the garlic bread is disgusting . Worst food I've ever had from there. Only thing that was nice was the chips. Definitely will never be ordering again after this. Food usually nice but today is worst pizzas I've ever tasted. Wouldn't even give 1 star to any but wouldn't let me submit without

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Danielle . 2018-02-14

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I put clear instructions in the comments box but resturant didnt give them to the driver and the kebab meat tasted like it was off

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Iain . 2018-02-14

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