Based on 1 opinions finded in 1 websites
Based on 1 opinions finded in 1 websites
Nº 446 in 476 in Stockton-on-Tees
Nº 32 of 37 Italian in Stockton-on-Tees
Opinions
Ordered as we often do - wrong order delivered . Phoned to give them the opportunity to put right unfortunately they were not interested at all. Won’t be back. It seems customer satisfaction is not very important here.
Mel A . 2018-12-07
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166 Opinions
To put the review in context, the cafe was far from full inside and due to the weather there was no one sitting at the outside tables. We ordered two coffees and a carrot cake to share. To give even more context it was an individual cake, that wouldn’t even need slicing, simply needed to be put on a plate. The coffees which were OK arrived but no cake. We waited and after a while asked the same young waitress about the cake and was told it was coming soon. We waited and waited and waited some more…. After 20 to 25 minutes we had finished slowly drinking our coffees and was just about to put our coats on when an older waitress finally bought our cake over. We explained it had taken so long that we had now finished our coffees and asked for a refund of the cost of the cake. The waitress returned, glared at us and threw the coins towards us (they landed on the table) and walked off without even a sorry.
120 Opinions
I don't know what to say, excellent pizza, the pizza is full of ingredients (they don't let you go out with a pan of bread), excellent welcome, they are kind and always ready to help you
19 Opinions
Always go to get my wife a pizza
378 Opinions
We arranged to meet for my granddaughter’s 2nd birthday . We arrived in time for our 5.15pm booking . We were met by Laura who soon realised that we had a birthday cake which she took to give us after the meal without us having to ask. The table service was excellent and Laura was a key factor in our enjoyment. We rate Al Fornos very highly and the was another star performance.
861 Opinions
Disappointed after a delightful starter. Got a parmo with a mushroom sauce, swamped with far to much topping it became very soggy, and it was not a parmo, it was a piece of chicken topped with mushroom sauce? Partners was exactly the same, very Disappointed indeed. Cost us £52 to have a starter as rest was just not edible I'm afraid