Pizza Hut Restaurants in Middlesbrough

Lots of choice of fresh pizza, pasta and salad. Grace our waitress was so attentive too

We were served by grace. She was lovely and friendly. Made it easier with two kids

Good pizza, as always. Service from Grace was excellent.

Tracy looked after us well and noticed we were a little cramped for space so quickly moved us to a bigger table which made our experience much easier. Food was good and we were given plenty of time to eat.

Fabulous night eating pizza with all the family. Tracey our waitress was so nice and friendly and nothing was to much trouble for her. It was my son and his wife's wedding anniversary so staff brought out a surprise desert for them which was so thoughtful. Thankyou to Team Pizza Hut! for making our night great 😃

Tracey was very helpful and attentive in every way. Went above and beyond to make sure our experience was the best it could be.

We've just visited the Middlesbrough store as a party of 11 without prior booking. Our server, Tracey, was extremely helpful and explained how to order and guided us through the kids eat free offer. 10/10 will come again.

We had a lovely time and Megan was a great help, thank you

Excellent service from all staff in particular, Megan who was our server. She was very helpful in explaining technical issues when ordering online & getting the best deal for our family. When asked about a particular dish on the buffet, she came to the table to let us know when it had been restocked on the buffet. Very pleasant, professional & polite too.

Popped in with my young son and wife, was met by Katie, who took us to our table. Throughout our time there she was really good with my little boy. Catered for not just us but our lil son. Even to the point of getting him a vegan lolly as he has a milk intolerance.

Was served by Tracey, she was attentive and great with my kids. Cannot praise her enough.

Fantastic afternoon with my boys. Tracey in the Middlesbrough store was brilliant with us. Advised us on offers which is always a bonus in school holidays. Kids ate free which is a brilliant offer for the buffet. The toilets was also immaculate. Lovely service hope the staff get the praise they deserve.

The service today was great, Tracey made conversation with us and even knew that we were missing a child from previous visits (she was at school). The food was great and the speed of pizza replenishment was very fast.

Love this Pizza Hut, always clean and tidy. Tracey and the team are so friendly always make the time to have a chat

Brought our 8 year old grandson who thoroughly enjoyed the kids buffet. We got a sharing pizza which was very nice too! Salad was lovely and fresh. Refillable drinks were great. Finally the ice cream factory was fun too! We were really well looked after by all the staff, who were lovely, so pleasant and smiley but in particular by Tracey - she knew we were waiting for a margarita and when it came out of the kitchen she brought a couple of slices straight over for our grandson! So thoughtful and kind!

Food was great and the waitress was even better thank you Tracey 🙂

Had a great experience at Pizza Hut recently! Our server, Katie, was absolutely amazing—super friendly, attentive, and made sure we had everything we needed throughout our meal. The food was excellent too—fresh, hot, and exactly what you hope for when you’re craving pizza. Only downside was the bathroom—it could have been a bit cleaner. That aside, everything else was on point. Will definitely be back

Great customer service - the staff are lovely! We love coming for the Buffet!

Katie was very helpful and interacted with us and our children with a great smile

Friendly service and food always delicious!

Been a odd few times always great service , always clean . Food classic pizza hut but always lots on buffet.

Amazing service, really helpful especially when I had a problem using the app.

Brilliant service, staff have lovely manners and are very attentive and polite. Great quiet place for my little boy who has autism.

Food is always spot on! Staff are always making sure everything is perfect. Over all brilliant place

Tracey, Katie and Sam were all super helpful! Thank you for the great service🙂

Lovely food! Katie came to our rescue when we spilled a drink. Weekday buffet deal is really good value.

The best pizza hut ever. Spacious, decorated beautiful, staff are always on top of the buffet so it's always well stocked and they ask you what you'd like putting on it. Excellent free parking, good toilets, delicious food. The best thing about it though is the staff, absolutely lovely women who treat our daughter like a queen. They let her choose where to sit (she has autism and struggles with that), they give her the huge table if its quiet in there, they compliment her teddies she takes everywhere with her, they talk to her in a way that isn't condescending and they seem to genuinely want to speak to us rather than just being polite. Much better than the teesside park pizza hut, so much so that we drive to Middlesbrough just for this one even if we're at teesside park shopping or going to showcase cinema - its so much better it's worth the drive

Great as usual. Love that the buffet now includes stuffed crust too. One of a few places you can have a full meal including drinks and desert for under 20 quid a year.

Visited today with my 3 boys...ths staff - Tracey, Julie and Anja...were absoloutely amazing and went above and beyond.

Our visit to pizza hut tonight was faultless. Tracey and the team were great, friendly and welcoming. The service was first class as it always is in this restaurant. Thank you for a lovely meal. 😁😋

Tracey looked after us really well and such great service.

We really enjoyed our visit, both food and service were excellent.

Our server this evening was Tracey who was professional, very helpful and friendly, in fact she made our event as she was so lovely. Thanks Tracey keep up the fab work xx

Pizza Hut is as good as always and Tracey was great as well kept checking to see if we where ok

Tracey was absolutely fantastic, as she and the rest of the staff always are. She welcomes you and makes you feel so special. I love the restaurant, food but most of all the staff with a special shout out to Tracey xx

Great service tonight after an initial glitch on the website. Pizza was amazing and staff very friendly.

Easy fast and tasty, perfect time for a buffet. Staff are super friendly too.

TRACY was amazing on the 7/3/25 very helpful and was very nice.

Great service from Tracey very friendly always had time for a chat

Really lovely place to eat Staff all amazing

Visited Pizza Hut this afternoon for an all out Pizzatastic extravaganza! Pizza was Hut! Serving a huge variety of Hut flavorsome Pizza, great tasting, freshly prepared and cooked! Pizza Hut Hut Hut! All staff were as good as the Pizza!

The price is way too high for what you get. It's been my first time there, and I did not really know what they serve and how. It is a great idea to order online, but also the staff was friendly and open to help with anything. But it was very unclear about what you get. I made the mistake to pay for a salad. I was let know later that the salad comes with a pizza anyway. Then the coleslaw and the potato salad was very vinegary for my taste. The taste of the pizza was relative good, but it looked like it was bought frozen from the store. And the price for a 9 inch pizza is crazy, I paid 16£. Then the pans they are served in look dirty. I also paid for a bottomless drink, specifically chosen the lipton tea, and then I wasn't given a lipton tea, but a glass that could get Pepsi, tango and sprite, that also did not taste too good.

Staff very friendly and attentive! Pizza dough exploded on cooking - we were brought the pizza with an apology and told a new pizza was in the oven, more than happy to eat the original one as we thought it looked fine - great customer service!

Amazing staff ! Tracey and Amy are making an amazing team and they are payingbatention to every detail. Thanks for that and I’ll be back again quite often thanks to the buffet offer.

Amazing night, looked after by Tracey & Amy.

My favourite pizza hut. Always clean and tidy with a lovely fresh salad bar at all times I've ever been in

How do you explain a feeling that's so vague it almost laughable. When I was 8 years old I used to go to Pizza Hut with my family and we would take a family booth, my mother would always jump to the salad bar ( which my father thought was a mistake and reduced stomach space) we would beg our parents for money to spend on the arcade machine and play metal slug 2. When the pizza came the smell, taste and stretchy cheese was simply amazing. Now 29 years old I can't re experience that feeling, my family is 5000 miles away and metal slug is a relic. But the Hut remains, the cheese still stretches and my mouth still waters. NO one can out pizza the Hut.

We've been coming to this Pizza hut for many years and keep returning due to the staff and high quality food. The staff are so welcoming, attentive and make our visit enjoyable everytime we are there. We have never had an issue with our food, or our experience at this restaurant. The staff have become like friends to us and we always love to see them. 5* would recommend to anyone.

Absolutely love this place, Tracy is so welcoming, friendly and attentive. They was 10 of us out after work. Two people had never been before, they loved the Salad bar, getting there own ice-cream too. Pizzas where cooked how we asked some didn't like spice. Brilliant place for all the family. Children/Adult's get to make there own desserts too. 😁

Superb service from Tracey and manager Anj

Our waiter Tracey was lovley she remembered us from our previous visit, totally accommodating with some of the item swaps we made. the manager anja welcomed us as we entered and bid us farewell when we left

The food was amazing perfectly cooked and great flavour Tracey was polite and has a great attitude to her work.The other staff were helpful and made sure to let me know how to order and was very helpful. All around a perfect experience at this establishment will be back for more

We come here regularly and it's amazing. Both kids are ASD and are always made to feel welcome. Tracey and the other staff are the nicest staff we have ever encountered in any restaurant and the pizzas and sides are always cooked to perfection. And the salad bars always full and fresh.

Perfectly helpful staff regarding gluten and dairy free for kids meal. Food was tasty and hot from the buffet.

After an initial complaint regarding a dissatisfaction regarding a Saturday night takeaway complaint involving Uber eats I then contacted Pizza Hut with my concerns on this matter. The staff at Pizza Hut Martin road dealt with me very professional and the pizza was Excellent I have to say thank you Pizza Hut and I will definitely returning.

Katie was such a great waitress! Really enjoyed all the food, and service was quick and very polite

I absolutely love this Pizza Hutt. The staff here are fantastic. Katie, our server, was extremely helpful. The pizzas we had were delicious. Even though Cineworld is now closed, i will still come to this restaurant as i know i an guaranteed to receive good service and tasty food.

Wonderful experience thanks to Katie who was so helpful and made sure we had everything we needed! Will definitely be returning to this pizza hut.

Great experience, Impressed by team's behaviour & food quality & taste

Pleasant visit, great staff. Decent pizza

Came here after the cinema & was pleasantly surprised, good food, great salad bar, and good buffet price, will be back soon!!

Loved by the whole family - Nicer than the average Pizza shop

Staff were lovely. Food was fast and tasty

We always visit here and always have a great experience, the kids love it Tracy and Julie always looking after us

Really helpful service and great value buffet. Will be visiting again soon.

Plenty of vegetarian options available, friendly and helpful staff. Free parking outside for 4 hours.

Great experience and service from Amy and Anya. Fresh pizzas served up whilst waiting, plenty to choose from too… Both came over and asked if I was ok, polite and friendly.. Personalised warm welcome with a smile, just an acknowledgment goes a long way, many businesses fail at being brilliant at the basics.. Visited previously and was disappointed by lack of customer service skills but these ladies were simply great! 🥳 Would recommend go when they are in, you will be looked after😊 Thank you!

One of the best pizza huts I’ve been too! Been down in Middlesbrough and visited this branch 3 times due to the tasty food and great service. Izzy in particular has been amazing! Really sweet kind lady. Will definitely be returning.

Served by Tracy tonight, 10/10 service lovely woman, thanks again !

Absolutely brilliant service as per usual! Can't recommend this branch enough! Always happy staff and brilliant for the kids! Thanks so much! ❤️

Tracy was helpful and professional, made it an enjoyable experiance,

Tracey and Izzy were amazing and so helpful.

Me and a few friends were served by Tracy tonight, she was really attentive and friendly. She seemed genuinely interested in everything we had to say and was very polite. We didn’t really see much of Izzy but everytime we did, she was smiling and seemed friendly.

Tracey and Izzy were so polite and friendly, she made great conversation with the group. So grateful x

Tracey has been our server numerous times when we have been to this branch. We’ve found her informative, helpful and very comforting. No task is ever too much for her. We asked if we could have the dips and nachos refilling, she did this quickly and without complaining. She also checked later on that we had our dips that we had asked to be refilled. I think the lady’s name was Izzy who gave us our pizza, she was very polite too. We always enjoy our visit when coming to Pizza Hut and always feel welcome, not rushed. The servers make our experience so nice, we especially visit this one and not the other local ones we have. The food was great, as usual!

A group of 13 called about 30 minutes ahead to book a table on a Friday evening around 7:30. The order was taken swiftly. We waited nearly one hour before the main and sides arrived. There is always access to the salad bar in the meantime. When asked why the food took so long we were told it was because it was a last minute booking. The take away service orders were flowing frequently out of the door however and others seemingly got served before our tables, the restaurant was not overly busy. No apology for the long wait. I can only assume this was because the one hour wait was normal, that or the staff were oblivious to us. I've not had a pizza hut pizza for some time, but I recall them being good. I found my individual stuffed crust meat feast to be lacking in both flavour and quality, the toppings were a little sparse. I got the impression that they were no longer hand made to order. The stuffed crust, was just not as indulgent as I recall. Overall, I wasn't impressed and it did not meet my expectations. Maybe it was just this location, but I was disappointed, the experience was only lifted by the company I was in.

Excellent customer service by Julie and Tracy. I go regularly when the Boro are playing. Always great choice and service. Tables are always kept clean and never have to wait long for the food. Thank you from me and Mol

Lovely food and staff are very friendly and polite

Tremendous service and food as usual.

I come as a carer with myself and a client and another carer. My client loves to come as the staff help to make him feel very comfortable and give him time and talk to him, which he loves, Tracey is his favourite member of staff but he enjoys all the staffs company. From the carers and my client we'd like to say thank you to all staff for the great service

Be wary of the lack of pizza variety on the buffet. You’d expect more than just pan Margherita as the vegetarian option when you’ve paid £19.99 for the all-in adult buffet on the weekend. Plus don’t get me started on the sloppy ice cream factory, which just produced dairy sludge and not the usual ice cream like on previous visits. Kids loved their Mac and cheese meal deals, but also disappointed with the ice cream. Emailed customer support who just sent a generic email about giving the information to the branch manager to start an investigation, illogical that you’re asking the branch manager to investigate themselves, a bit like me given the responsibility to score my own performance reviews, obviously it’ll be fantastic with no issues. Next time I’ll be taking plenty of pictures of the lack of options and the sloppy “ice cream”

Always feel welcomed in this Hut, Julie and the team go out there way to make sure you have an enjoyable experience. There customer service is outstanding, best pizza hut by far we have ever been too.

Always a pleasure in The Hut. Very polite and kind staff.

Home from home. Absolutely love this place, we must visit 5-6 times a month especially in the kids holidays. An affordable, tasty and filling treat for the whole family. The kids say " the ice-cream is really good and I like the pasta" The staff are all so friendly and professional and always greet you with a smile and always go the extra mile with my dietary requirements. Anga the manager and Tracey a member of the team are always so lovely and helpful they know us by name since we practically live here. All the staff are constantly on the go and the place is clean, tidy and comfortable. Definitely recomend.

My first visit to this store just tried ice cream .

It's a pizza hut, but more than a pizza hut. It's a place of comfort to enjoy the delicious and well prepared pizzas. A side attraction i like at pizza hut is the free nice varieties of salad you can have with your pizza, unlimited drinks, ice cream and unlimited salad. The place is just nice and comfy for family outings. 5*

CAME HERE FOR A £10 DEAL INVOLVING a LARGE PIZZA FOR ONE PERSON TO TAKEAWAY......All was 👍🏻 great so decided to call again..... BUT ON THIS OCCASION, YOU DON'T GET A LARGE PIZZA ANYMORE ONLY A REGULER SIZE.SOOOOO DISAPPOINTED 😡WHAT THE 🤬IS GOING ON PIZZA HUT.....DOMINO'S DO EXACTLY THE SAME DEAL £10 FOR A LARGE🍕 PIZZA🍕 TAKEAWAY....THIS IS A NO 🧠 🧠 🧠 BRAINER.....SORRY PIZZA HUT U SUCK🦆DOMINO'S 😋 ALL THE WAY🍽

Absolutely perfect here. Staff were lovely and food was amazing

Gosh when did pizza hut cost so much lovely service but not much choice

Never had a bad experience here, staff are always super friendly and helpful tables are always cleared quickly and surrounding areas always tidy. We opted for the buffet menu, good choice of pizza and pasta options, salad bar was well stocked. Whilst sat we were asked if there was any particular pizza that we would like to be popped onto the buffet selection which was a nice touch. Obviously ate too much, everything was unlimited drinks, salad bar, buffet, ice cream..... 🐷

They always make sure there are enough vegetarian options in the buffet when they see us !

Excellent visit. Food great and service and staff amazing. Shout out to Julie. Amazing friendly and went above and beyond !!

The kids for £10, get salad bar, pizza, chips, desert, and drink, which is a good deal. The adult is a bit more on the pricy side at bare minimum £15 per pizza. The staff were lovely and helpful and the restaurant was clean. The kids love the icecream bar, and you can go back for seconds.

Not many in. Pizza was perfectly delicious and plenty of extras like salad and dips if wanted so help yourself. Clean. Toilets good. But I can't justify £26.99 for a pizza how ever good. This was large, good job we shared as 1 child two adults who don't eat much we could not eat all of it. But was packed in a box. We ate 2 pieces each then 4 left to take away. No complaints except the price will never go back no wonder it was nearly empty. How can a family with children afford that. It was extortion. Staff very nice I will have to say. No atmosphere. Only our own lol

Good Atmosphere and Nice silent plce, bue very expensive food

The staff seemed happy and eager to help. They were patient and kind which are rare qualities in the service industry. The food was excellent as you would expect from Pizza Hut but the staff are what would make me want to return to this restaurant.

Can't fault the venue or staff - however ordering via the QR code really can spoil the real life experience of going out to eat and takes precious time away from interacting with your table - some of us love no phone time & would rather speak with staff - one of the joys of eating out is the experience of it all being nudged to order via an app feels like I'm ordering a takeaway but sat somewhere else .. also mid way through the meal buying extra drinks or dessert can be a faff - STAFF here are 💯 venue is great and very clean - food was good 👍🏻

Nice place, delicious pizza and fantastic staff

lovely service tonight, server was really helpful Daughter enjoyed her 12th Birthday 😊👍🎂

Went mid day was quiet not much atmosphere but nice i accidentally spilled a drink but the staff cleaned up and insisted on replacing my wife's pizza which got wet the food was delicious one of my favourite pizza huts.