Pizza Hut Restaurants in Newham

Binu provided great customer service and was very helpful with the order. Highly recommend to speak to her in the bekton store.

try it. it worked very well with my wife and myself. Great experience. Absolutely welcoming and very friendly. Binu is her name.

During my recent visit to Pizza Hut where I indulged in their delightful buffet, I had the pleasure of being served by the exceptional waitress, Binu. Binu's service truly stood out and made my dining experience unforgettable. From the moment my wife and I sat down, Binu greeted us with a warm smile and impeccable hospitality. She was attentive to all our needs, ensuring our pizza slices were always fresh and hot, and we were well taken care of. What truly amazed me was Binu's genuine interest in making sure we were enjoying my meal. She took the time to recommend different pizza flavours. Binu's professionalism and friendly demeanor were a breath of fresh air. Her positive energy and enthusiasm were contagious, creating a welcoming atmosphere in the restaurant. It was evident that Binu took pride in her work and genuinely cared about providing top-notch service to every customer. Overall, our experience at Pizza Hut was elevated thanks to Binu's exceptional service. She went above and beyond to ensure that we had a memorable dining experience, and for that, we are truly grateful. We highly commend Binu for her outstanding service and we look forward to returning to Pizza Hut for another delicious meal served with such exceptional care.

Amazing service by Binu..Had trouble with my gift voucher assisted me and gave me an exceptional service.

Binu made it a great experience. Would comr back again.

Binu was lovely. Very kind and attentive. Great service from Binu 10/10

Binu was absolutely fantastic. She was incredibly attentive and went above and beyond to make our visit a lovely experience. Thank you so much.

Delivery driver must be unaware to lay pizza boxes flat as both pizzas and cookie dough were squashed to the side of the boxes

Biru was very helpful and accommodating. Thank you

My corn on the cob was not delivered

It’s always brilliant coming here and being served by the lovely Beeno….great customer service and food

Disgusting cold food served by rude staff with dirty seating

Friendly staff, great food. Super for the kids.

a bit of confusion as they couldn't find my order but was soon sorted. took my food away and got an email about an hour later from just eat to say my order is now ready for collection

I doubt this place will stay open for longer. If it does, I hope the brand has enough money to burn in losses.

Hardly any cheese or topping on the pizza £17 for a medium pizza. It tasted like eating dough. Salad what was left looked dry. Not topped up completely empty on salad potatoes

Food was good. Delivery rider was very nice

The manager is always very rude! Experienced it many times. He changes prices and what you can order based on who he is serving. Staff constantly hover around tables to count drinks watching whilst you eat. - avoid until they change the manager

Yamni and her team were great 👍 thank you for great service and food

Yamini was our main waiter she was absolutely exceptional, and assisted us with a group of 15 people 4 adults 9 children

the delivery was ok however the food was cold amd the cheese was hard

Worst Pizza hut I’ve ever been too As soon as you walk in the 2 staff was too busy into their own conversations a man and lady very unprofessional not even greet or acknowledge us to after finishing there conversation. Also requested for air con to be turned down as it was too cold to even eat was literally shivering to be pulled faces at. What a joke Worst customer service !!!!

Considering it was weekday and we went post 9pm, the restaurant was pretty empty and therefore the experience was good. The server were helpful and showed where each stuff was. However, please note the salad bar gets empty and does not get topped up later in the evening.

I no longer use pizza.hut. as they no longer accept cash and the are expensive

Woman took our order and gave herself a tip without asking us, I had only seen it after she took our order. We ordered takeaway so I’m unsure why we got charged for this. I wouldn’t recommend this place

We had Sunday evening meal at this Pizza Hut. Great service from Binu, thank you for a lovely evening.

The pizza said 11 inches and it was definitely a size small.

What wonderful service and the food was amazing!! Thanks to Yamini for her hospitality

Great food, and good service. Our host Yamini was very good too.

My first time here at Pizza Hut Beckton because we were visiting friends nearby. We used the QR code on the table to scan and order our food. It was easy enough to use and pay. We were not rushed to eat. We were with our two under 12 children and was not made to feel pressured to give the table back or keep the noise down nor feel bad for making a mess of the table/chairs. The food was fresh and hot. Very tasty! The lady called Binu was friendly and came to check up on us every now and again. Gave use our glasses, cutlery and bowls quite quickly.

Great food as always. Great service by BiNU

I enjoyed my whole experience today friendly staff nice food and a good atmosphere

We visited the place today. From the moment we entered, we are welcomed with a big smile by SHARMIN. She not only helped us chosing the best place for us to sit but also with menu and getting few things for kids. She would come to you to make sure if you are comfortable or if you need anything. She deserves 10 stars as she makes you feel being looked aftered. A true asset to Pizza Hut.

Ruined pizza as it was cold. Either ensure your delivery guys have appropriate accessories to deliver pizzas or do something at the restaurant.

Binu was extremely helpful and accommodating. She would regularly check to see if we needed anything else and how our experience was, she also played with our children and made our experience overall very enjoyable.

Dietary requirements and requests not met

Had a lovely lunch with my mum, the restaurant is clean, light, spacious and above all the staff are so very helpful. They have amazing buffet deals and the food was hot and tasty. We got unlimited salad, fresh tomatoes, peppers, onions, jalapeños, cucumber etc., ate bowlfuls with a choice of over 4 sauces. Really cheerful relaxed place and toilets are clean too. Thanks to all staff who serve with great customer service.

SERVICE THE LOCATION MENU THE AMBIANCE

Very good relaxing environment. Tas the deputy manager and staff members were very helpful and friendly. Good offers and tasty pizzas n salad.

Sharmin who served us was very attentive. Thanks so much for the hospitality and great food.

Binu was lovely polite and helpful made our dining experience more enjoyable

Been here few times and always enjoyed the lunch buffet

Nice place to have a pizza eat in. The staff was kind and they assisted us all along during our dinner. Scan menu was playing around sometimes when amending options. The buffet with salads was a great idea. Ice cream unfortunately melted in the machine but staff was helpful and they gave us ice cream from the freezer!

The go-to pizza place for the family. Easy parking, friendly staff (Binu was nice and friendly), hot cheesy pizza, unlimited fresh salad, what more to ask!

Just amazing.. freshly backed pizza .. fresh salad even staff was very good and kind. Just love it was so delicious..

One of the worst services given,staff are miserable and reluctant to help...I wasn't able to understand the menu,but the woman abruptly told me to read the back..And then if you eat the buffet staff are constantly watching to make sure you're not taking more than you should

Pizza Hut came with the quality of pizza. They've been disappointing recently, but this was a return to form. Also, well done Binu for the excellent service.

Person served our table was amazing. Her name is Binu. She communicated with confidence and patience.

Sharmin was lovely. She welcomed us and sat us at a table of our choice. We was offered plates to share our starters and was also asked if we needed anything. Very pleasant experience and the food is delicious!

over priced food was awful. asked just eat for a refund but the refused. don't ever use this place it also has 1 food hygiene rating. found this after

Freeze and cold. We had the experience of eating pizza in the snow.

A huge thank you to Minu for being so lovely and attentive with us. I came with my mum and sister and she was so patient with us and made our experience overall lovely. A true asset to the team!

First, nobody greeted us when we arrived, after a 5minute wait someone helped us in! I didn’t see anyone till they brought glasses to the table!overall was everything ok!!! Please please put back the olive oil and the vinegar!!! That was making my salad best!!!! To have all the time someone to refill the salad bar because I find it always empty!!! The pizza was very dry and poor!!! Was just a tiny amount of tomato and mozzarella!!! A year ago we use to be there 2-3 a month…. Lately every time we come the pizza is smaller and less ingredients!!! Salad bar always empty no souses!!!

Driver came very late, food was cold. Not happy as ordered it to break our fast.

Excellent customer service from Binu and the overall food quality

I went to celebrate my grand daughter birthday from the time we got in there we were uncomfortable the European lady waitress was just watching every move we make despite paying for our food already which was a buffet she made us very uncomfortable by always watching us and she was also rude to us her customer service is very poor in fact ALL of them were rude and kept staring at us. The impression we get is that black people are not welcomed there. And also the food was very disappointing dominos is tastier!

Really chilled and spacious place to dine in. The staff are friendly and the kids love the salad bar. Free car parking as well so all is good.

@pizzahut restaurant Beckton: very friendly staff, hot fresh food including pizza and dessert. Gone beyond normal customer service experience from Yamini, Mubeen and young girl I didn't manage to get the name. Highly recommended for family visit.

Worst Pizza Hut ever , avoid at any cost food and customer service sucks .The manager had the guts to snatch the bowl of my child’s hand and take the spoons while my child was getting ice cream

Very bad customer service rude manager food quality is very bad never ever order or go eat in

The worst Pizza Hut ever, the manager snatched ice cream out of a child’s hand and offered folks to eat ice cream with. Wouldn’t recommend food either. Won’t be visiting ever again!

AVOID PIZZA HUT! We have recently visited this place and here is outcome on 14/02/2024: 1. Wooden tables are so dirty, because of the age and numerous factors that never been vanished since restaurant opened, feels very sticky. 2. Quality of wooden tables, well, if you are hungry and you don't have place anywhere to go to locally, think carefully before order anything from them, even glass of orange juice choose can make you day unsatisfied which can't be finished. 3. Prices, 2 portion of pizza is £40 incl unlimited salad as they are claiming. All vegetables doesn't look fresh, and no testy at all. This salad will be nice serve in the farm for the animals only. 4. We complaint about food, staff doest trained how to deal with complaint, just running away, no compensation offered, saying sorry, no friendly place at all. Think before cross this place and remember u pay for the name not the product they are offering/selling.

Food was lovely and service was brilliant.

We came in as a large family and the service was impeccable. The food was quick to come out, the servers we had were knowledgeable and so polite. Will definitely be coming back, made my daughters birthday an absolute joy!

Great value food. Great atmosphere. A place where we can sit eat, and have a conversation without speaking over each other. A great place for families with children .

We enjoyed the salad bar, pizza was soft and cooked well. The customer service was excellent. Excellent customer service from Sharmin.

Absolutely beautiful food, amazing customer service very polite staff 10/10 would recommend 💯

Food was disappointing. The pizza wasn't even warm, never mind 'hot'. It looked tempting but wasn't anything particularly special. I ought to have sent it back due to the temperature. The salad bar food completely lacked the 'wow' factor. The potatoes were absolutely smothered in mayonnaise as was the coleslaw. No hard boiled eggs. Don't think there was couscous or pasta. There were nachos. They weren't great. I spent £17.49 on the food shown here '(Chicken supreme pizza' plus unlimited salad bar), not good value for money I felt. However, the staff were lovely and it was pleasant inside the venue.

If I could, I would rate this place zero, due to the fact that I have waited one hour and a half just for two portions of garlic bread. This is unacceptable. They were not even busy. Only had about four tables and they were acting like they had so many customers, the staff were very disrespectful, and I can’t believe how long I had to wait for Therefore, I had to walk out of the place and just leave due to the fact that they were taking so long. They even got my order wrong and Take the order online via QR code unable to get it correct I would not recommend you to be coming to this place due to the fact that how long they take to give you your food and the communication is very bad and do not know how to treat customers and definitely need training on customer service

The worst experience, way to expensive

A classic Pizza Hut, straight out of the 00s; homely atmosphere, cosey seating, heartwarming pizza. Love it. Really great customer service; special thanks to Sharmin, our excellent waitress.

Disappointing honestly. The staff were friendly and wished us a happy new year on the way out, but the food just wasn't all that. My brother had a better experience than myself as his food was lovely and hot each time, but my pizza was much thinner, quite dry and not super hot when it came out. The sides were all hot and super nice but the dessert was even worse...his cookie was scolding hot but my 'hot chocolate brownie' was completely cold. It tasted nice but that's not what I paid for. All in all, not worth the £50+ I spent on this meal.

Customer care is very poor. Staff member was turning salad over when we came in. She looked up we asked for a table for 2 she showed us to table and said Scan code. Didn't check if we knew how to if we didn't have a phone we would of been stuck. Brought plates for food and said Salad is there but was not given anything to put them in. Bowls were under Salad bar. When food was Brought out lady went to make herself a drink, we asked for sauce she said its here. She was standing next to it but we had to get up. Resent paying so much for a pizza should of eaten in. It was not a pleasure or enjoyable nobody checked if food was OK. If we hadn't of prepaid I would of complained and walked out. Pizza Hut when did you let your customer care drop to these standards it's tragic.

Compared to my previous orders, this order has too much oil and the box is not sealed at all. Also compared to my previous orders, this one is too small.

I've become a regular here as my son is just in love with the whole buffet concept in pizza hut. I've always had a very pleasant experience with our server Sharmin. She's always been so helpful, kind and the sweetest with my son. Thank you for always serving us with a smile.

First food was delayed an now it’s arrived cold. This Pizza Hut is 10min away from me! And still food is cold!

The food is really good, drinks are there to take when you want, easy and good. I really appreciate the pizza thin with the cheesy border.

Always well looked after by the staff

The salad bar is just just terrible , one of the main reasons we went to Pizza Hut, but now it's lost anything that costs money, which means you have nachos and come cut vegetables. Even the morrisons salad bar is better than pizza huts now. Great brand is being run to the ground. What a shame.

Pizza Hut have definitely upgraded, lovely Pizza, great salad bar, what's not to like..👍 This one at Beckton Triangle is brilliant. Find myself & my wonderful friend coming back here time after time. Great food great service, Binu is especially helpful. Well done PH..👏👌

Food is really good and delivery rider is very nice

I've come here at 10pm half an hour before closing time. The waitress says that they are no longer serving and only available for takeaway. We've come from quite far seeing that it closes at 10.30 online, it should be clearer then.

Vegan Pizza, great customer service and value for money.

Everything was good from greeting until we left.

I came in with my husband and 3 children and wanted the buffer. The food was prepared right away and tasted fresh and really nice. Unfortunately my husband was called to work as soon as we sat down to eat and Unfortunately was only able to have 2/3 small slices of pizza. My children and I stayed and managed to enjoy our meal. I tried to explain the situation with my husband but it seemed a bit difficult to get some support or above and beyond service. I asked if I could take some food with me for husband as I had already paid but seemed to feel like I was asking for something I shouldn't have asked for. In the end they said I could take 4 slices of pizza and nothing else as its "not encouraged" we had salad left over which I wanted to taken seen as it was going to get thrown out and I had paid for an adults share of food that wasn't eaten but again was basically told sorry its not encouraged to take for away. I felt very uncomfortable by this. That aside all staff were friendly and nice and were attentive but could only do what they could as hands were tied in other areas. Thank you all staff and chefs. My children definitely enjoyed getting their own food and were happy getting their own icecream. Probably will come back but maybe not for the buffet.

Nice food buffet is a lot different food, staff was very greeting and helpful

Great restaurant with good ambience, service of staff is really bad

I felt uncomfortable being constantly told we would be charged extra if we shared our salad bowls or ice-cream factory dessert. There were multiple ordered to the table and it's isual for me to taste a bite or 2 from my families ice-cream whilst waiting for my dessert. But being warned prior to the meal a couple of times made us all feel really on edge and created a stressful atmosphere.

The service was excellent, as well as the food. I haven't been to pizza hut in years. I will definitely go again. A big thank you to manager.

Gutes Essen, nettes Personal, gemütlich eingerichtet.

£27 for a 14-inch veg dulux pizza, bloody disgusting! The staff don't even take your orders as you have to scan the QR code on the table. There's no atmosphere, no friendly service, no point. If you do fancy a pizza, stay at home and order online it's cheaper and you can relax, watch a film or whatever.

Do not host parties here! The manager is always very rude! Experienced it many times. She will ruin your big day over petty issues. Will constantly hover around tables to count drinks and salad bowls like everyone is out there to scam Pizza Hut - avoid until they change the manager - she needs to go!

After a nice family day out we thought we would treat our daughter to pizza hut. I used to love going to pizza hut when I was younger and although I don't expect much from pizza hut, the service we received was terrible! The whole ordering with a QR code does not bother me at all but we waited 30/40 minutes for our food, there was nothing in the salad bar except nachos and sauce and people that arrived after us not only had their orders taken by staff but received their food within 10/15 minutes! We ordered a meal deal so our dessert was included but it took us another 30 minutes to receive that and only after my partner went up to complain to be told they were prioritising pizza first (for select customers only, and it wasn't busy), we only got a cheesecake (out of the fridge) and cookie dough (5 mins to warm up) and ended up after 20 mins of waiting having it as takeaway as our daughter was starting to get restless in the highchair. I think if we do go pizza hut again it won't be in Beckton even though it's our local. I must say that those who were served swiftly and made sure their dining experience were of a standard, were not black or white - they were left to wait ridiculous amount of time! And if you do want to order from the waiter, you definitely can as they did, whilst we were told QR code ordering only! Food was decent minus the empty, unlimited salad bar but that's about it.

I’ve been many times and it’s always been pleasant. I think when you have a friendly staff it really helps. Which this time I did

The absolute worst service I’ve ever received, the driver continuously missed my location and I could not contact anyone nor didn’t anyone try to contact me. My food is freezing, this has to be the worst service I have ever received !!! Absolutely disgusting, the store itself did not help at alll!!!

I booked the restaurant for a group of 50 to celebrate my daughter's first birthday. Everything from the food to customer service was 10/10. A special mention for Taslim who went above and beyond to ensure we were all well looked after.

Atmosphere deco was was good. Kept clean. Food was tasty

I don’t know when Pizza Hut became so expensive! How could a small individual kids pizza cost over £14!

Helpful and the food was good too.

Good place for kids. It is a little pricey but we all enjoyed the buffet and varieties of pizza. Only 2 pasta dishes but salad bar was great. Tasted fresh. It was noisy and it seemed they were understaffed due to Summer holidays. Overall we had a lovely family lunch.