Pizza Hut - Hull Kingswood in Kingston upon Hull, City of

Love this place , deep pan pizzas always nice , great dinner time buffet , pizzas , pastas and a mix of salads and sauces , highly reccomend

Visit occasionally and the pizza is always great, which can’t be said for every Pizza Hut. Really friendly and helpful staff too.

We had a couples night and decided to have pizza. The menu was very good with lots of options in especially enjoyed the pizza. Nice toppings and Base was beautiful

Went to Pizza Hut kings wood today ,super nice friendly staff ,lovely food and service and a very clean restaurant thank you .

Absolutely outstanding. My wife and I were out for lunch with our little boy. We ordered the buffet menu with the intention of stuffing our faces (which I took full advantage of 😋). Sadly, our boy was being a little fussy as he can be occasionally, and ate very little - he was demanding repeated bowls of sweetcorn but not too much else! We were asked how our food was (it was great) and I mentioned, just for a giggle as we’re used to it, that he was having an off day and hadn’t eaten much. We were instantly offered a refund. I was mortified, it wasn’t a complaint! But the lady insisted on telling her manager and gave us his money back. Can’t thank you enough and of course we’ll be back soon, thank you 🙂

Absolutely disgusting behaviour from the delivery driver we called the shop once it had said out food was delivered but it wasn’t here then man had ago at us in the phone and said he tried but no answer but we had no answer After more 20 minutes we had a call from a driver went to the front door we he went in to have ago at us because had had apparently been knocking in the door for half hour which we know is a lie and said he had called us multiple time the food came cold and dry and extremely upset with the way we were treated will not be buying from then again

Awful place, staff aren't friendly. Never got kids onion rings until we was about to leave. Large hair in my son's lasagne. My macaroni cheese was really cold. Would definitely not return in the future a huge shame as usually love other pizza huts

So overpriced, and such poor quality, then to top it off I spent the next full morning glued to my downstairs toilet. Never use again

Got a deliveroo delivery from here and quire frankly it was very lacklustre. I ordered a meal deal for one and got a pizza delivered on its side so it was all curled up a portion of soggy chips and a drink. All for the sum of £20. Hadn't been to a pizza hut for a long time and as i was staying away from home I thought I'd treat myself. Again, it will be a long time before I ordered again. The 3 stars is generous because the pizza was tasty. The overall experience was terrible.

Turned up at 1430 and apparently the buffet finishes at 1500! We asked if the buffet would still be on and they told me yes! Ordered 4 x buffers and when we approached the counter the pizzas where literally scraps left and what was left was dry and looked horrendous! I asked a member of staff if I could have a cheese and tomato pizza and was told it would take 10 minutes, so obviously started shutting the buffet down and still want me to pay full money! Staff couldn’t care less about this so won’t be visiting again!

The staff are a credit to the company. Richard the manager, and the pretty young lady who served us (sorry, I can't remember her name!) were super helpful with a drinks issue. It made our experience there much more enjoyable. Would definitely recommend.

We had a lovely meal with refillable drinks and the added bonus of free salad bar with every meal. Good atmosphere, perfect for a family meal.

As soon as I sat down my chair broke on me and I nearly fell onto the dirty floor. When I thought it couldn’t get any better turns out I had to make your own tango which was shocking as I pressed the button it gave me this flat kind of fizzy water and had to pump 5 pumps of cordial into it to not even taste of tango. As I stepped forward to the salad bar I had the shock of my life when there was nothing there just the little scrap bits to scrape of the side. When It came to the mains and we was disappointed by this point we thought the place could have a little turn around and make the main meal stand out but when it came to it the chips were cold and hard with not a nice flavour the pizza was supposed to be ‘stuffed crust’ u could literally see through the crust so no cheese in there I thought. Also when we was eating we had witness the woman scraping the scraps onto the floor and back into the food I felt sick as didn’t want to know what abs happened to my food before I ate it!! As we went to refill our drinks turns out NO ICE and then turns out when u click the flavour u want I picked cherry diet pepsi it came out as a brown lemon flat bit fizzy water by this point my mouth was dying of thirst and dryness. Also had to witness this mangled guy stroke out of the kitchen with no hygiene skills I tell you and went to wash up his cups in drink area where you are supposed to REFILL your drinks with ‘NICE FLAVOURS’ but both of them was untrue statements and it wasn’t a pot wash area or nice drinks at all! Overall I was VERY DISAPPOINTED in the food and the only thing good about this place was the £5.69 cheesy triangles which I tell YOU was not worth that amount as u only got SIX SO £1 A TRIANGLE! Bang out of order Pizza Hut sort it out!!

Only came in because we had meerkat meals. For the price of 2 for 1 you cannot complain. A bit more variety on the salad bar would not go a miss but other than that a great experience with kind staff

been in tonight for tea two large pizzas one had to go back to be cooked lots of things missing off the menu service was a joke very very slow not many in and plenty of staff so no excuse ... half the salad missing will I return... NO CHANCE

I have been recommended this place and tried it tonight. Unfortunately the pizzas and chips we ordered were cold by the time we got home (10 minutes) and had to heat them up in the oven. The pizza base was chewy and I suspect they weren’t made to order. Also the chips were clearly warmed up and anything but crisp, rather limp and soggy. This was not what I expected. If I order a pizza I expect it to be made on the premises and not just heated up, I can buy one from Tesco if that’s what I want. Service was very good however but I won’t be back. Sorry.

Superb meal! Really good pizza! Lovely friendly staff. Will certainly be coming again. Even saw the fireworks over Asda out of the window!!

We booked online and when we arrived there were only a few tables taken. We booked in advance as we were a large family group but we still had to wait for tables to be dragged over to make space for us all. When seated...

Lovely food enjoyed my experience and the waitress who served us was lovely ( penny) really friendly and have us fab service.... definitely will come again

Our experience was fine - first visit to a Pizza Hut since COVID changes. Chirpy staff - albeit not many of them - explained the new order on the App process and it's brought to the table. I can see how some people don't like...

Been to Pizza Hut many times, but our latest visit was very much a disappointment. We took our granddaughter for what we thought would be a special treat for her birthday. We booked online. When we arrived, the place was practically empty. After being shown...

Cold late twice in one night, not the best pizza, shocking. After pizza tasted like mush. I won't go back ever

Soggy tasteless pizza, standards have really taken a nose dive. Order came to £40 with a 50% discount code didnt realise that meant 50% off the quality too. I won't be ordering again, I've had better pizza for £1.50 from Heron's.

Great takeaway and very high Covid precautions taken - both had a pizza create your own, very generous toppings and very tasty plus a side each - will definitely be back soon.

Went for a meal on Monday 19th with my partner, we booked using our taste card. On arriving we were met at the door and it explained the process before being seated. Whilst browsing through the menu and trying to order online we had someone...

What a superb meal and Caroline the lady working was exceptional - so friendly and such a credit to Pizza Hut. The covid safety measures were truly superb and we felt extremely safe and looked after. Pizzas were as always delicious and nothing was too...

Having not eaten out for months we decided to take the children to Pizza Hut. We prebooked but arrived 1/2 early and the staff accommodated us straight away. The manager showed us to our table and explained the the changes since locked. No salad bar,...

We visited on the Eat Out Scheme and enjoyed our meal, however an improved ordering system would improve the service experience. You order through their website, but so does every customer, in every restaurant so it’s a slow process as the website struggles to process...

We visited pizza hut for a first visit out after lockdown, just me my partner and little girl. The service from start to finish was fantastic, everyone was in good spirits and social distancing measures was spot on! I was very anxious about going out...

Ate as a couple midweek during the afternoon. Met by a cheerful waitress who showed us to our seat and said she would be back to take our order shortly. There were only about 10 other people eating. She seemed to take an age to...

Time they looked at fair pricing. I mean £4.19 for a portion of chips and almost £20 for a shared meat feast pizza. Another £5 for all you can drink soft drinks. I got a fish special from local chippy a couple of days before....

Popped in for late lunch very friendly and professional very clean went for individual meal deal . Recommend it .

We haven't been here for a while and I must say for the price paid it was really good value for money. There was plenty of freshly cooked pizza coming out, a good choice of salad items, you are able to eat as much as you want refill your own drinks etc.The staff were really pleasant so all in all a good visit.

Good pizzas, the salad was little disappointing no pasta or cous cous, the staff weren't overly friendly but the food made up for that

On of the best Pizza Huts we've been to. Nicely themed with friendly staff and plenty of space. We were served by Jenny who looked after us very well and had garlic bread followed by Hawaillan deep pan pizza cooked to perfection. Salad bowl was also very high standard and better then most. An excellent experience.

This is the Pizza Hut we frequently visit. We particularly enjoy the weekday lunch buffet. We always eat way too much but it's difficult not to when the pizza is so delicious! The service at this Pizza Hut is always very good. Our daughter has enjoyed celebrating her birthday with a small group of friends at Pizza Hut several times.

I’ve come to this Pizza Hut 2 times before the first time I had garlic bread and that was very nice but the second time I came they brought the pizza and it was the worst pizza I had eaten in years the crust tasted like pastry not bread sadly I will not be coming back here nor will I recommend to my family

My usual spot to eat, staff are great food is always good. Better then some other pizza huts always clean with hot pizza on the buffet

We came here when in the area to satisfy our hunger and my son's and his girlfriend's need for pizza. Seated immediately, we opted for the buffet and unlimited soft drink. Good selection of pizzas, drinks and of course, salad from the salad bar. Left feeling satisfied and full and happy. Great value for money.

There was quite a wait for a table, but we were made aware and the manager did update up and was very apologetic - this couldn't be helped. The service in all was very efficient and friendly. The salad bar wasn't the best - not that much choice. The food was ok but I wasn't a fan of the Tex pizza I ordered. -

The blonde girl phobei is excellent she will not be with this company long she is 100 percent on the ball either promote her or lose her this girl is destined for big things excellent customer service nice to see in this country as it's lacking in most business nowadays

We come here quite regularly and it is usually very good, the service and quality can lack slightly when it is very busy, but most of the time the staff are lovely and the food is always tasty and fresh. My only criticism of the food is the cheesy fries, for the expensive price of £4.99 the cheese sauce is very lacking, there is only ever a dribble on the top, I would expect much more for the money paid for them.

Ages since been to a Pizza Hut and though nothing had changed much the pizza were nice and tasty. Thought the salad bar though well stocked didn’t have much choice. I’m sure there used to be a better range, not a bread stick in sight. The staff were lovely and the service quick.

This place is great to eat in or take away, my children have ceocliac and the staff go the extra mile to ensure they can eat safely and get a great selection from the salad bar all from new bags brought to the table also desert was more than catered for with cream and a mountain of sweeties.

Not been to pizza hut in years, was sad to see no more small, medium or large pizzas just individual (the old small size) & sharing. Can’t fault the service, hats off to the staff. However, place needed a good clean (wasn’t busy) food on the floor (been there a while by looks of things), a mess near the drinks machine. As for the salad station.... what a load of rubbish. Potatoe salad was very very bland, cross contamination with the likes of cucumber in the potato salad (as people have dropped it), not enough tongs for each salad bit, needs a rethink for deffo. Would I go back.... nope! Pizza overpriced for what you got as individual (like I said, small pizza for like £10+), you can get a pappa johns pizza (large) for that. Staff very good though.

Been here quite a few times and the service is always first class. How the staff cope with screaming kids and families who leave the place looking like a tornado has just hit, I really don’t know! You all deserve a medal!

Popped in on a Tuesday night. Food and service was fantastic I would highly recommend to anyone. They noticed it was my daughters birthday and brought her a little treat at the end. Was a nice touch and great ending to a good day.

Lovely staff, refillable drinks and a lot of food for a decent price (we got the sharer deal.) They've just started promoting an app which you can use to pay your bill without asking the staff which is a massive bonus.

Came here with family on 12th June 2018...

We have visited here many times at all different times of the day.

Stopped in here as it was close to our new home. Typical pizza place trying to be American but failing badly to impress. Food was mearly average and a way over priced including very pricey fountain drinks with no refills. We will not return.

Attended as a birthday treat for the youngest (6) and was not disappointed! Exceptional service from the front of house staff tonight who really went out of their way to make the meal great for her

We went for an early tea last night with my husband and two young children. The service was great, couldn’t fault the girl. The food however was very average and pricey. We got a pizza each with one chips to share and the children got 1 big hero’s meal to share as this worked out cheaper for the amount they eat. The chips had no flavour and were dry. The kids pizza had two topping on but looked like they were a bit tight! When it came to paying it was £42!!

Called last night after a long journey, seated very quickly, staff couldn’t be more attentive, they were so helpful! Lovely hot pizzas, sides and puddings. We opted for 2!of the 27.95 deals (2a 4c and a baby) such a good deal and no wastage! Salad bar was very clean and well stocked! Clean plates and glasses!

Very busy with it been Easter but was seated and served quickly. Food was good and due to its having the unlimited buffet which I think I'd good value, we were stuffed after.

Food and service was excellent couldn't fault it.

Had fantastic service from start to finish and my little girl enjoyed the whole experience. Great staff and food.

Five of us can for a meal yesterday. We were greeted by the manager on duty almost instantly and a drinks order was taken almost immediately so we thought we were going to have a nice meal with good service. Then within 1 minute of us arriving asking what we want to eat and with three children we had only just sat down! They arrived to take our order about 15 minute after that and then the food took another 45 minutes to arrive. After we had finished we were not planning of rushing off as we were going to look at the deserts menus and the children had the ice cream factory dessert. We finished and waiting about 20 minutes (the children had already gone to get their own ice cream without asking!!) and we were going to get some desserts however we saw that there was a large number of people waiting at the door and with that four members of staff came over to clear our mains and asked us if we had finished with everything but the children were still eating so allowed them to clear mains but leave desserts for the children.

Absolutely terrible. Food very average but the worst thing was a child standing and just screaming continually all the time we were there. Parents made no attempt to calm him down. Staff not bothered about other customers comfort. Just not acceptable at all. All I can say is standards at this Pizza Hut are at rock bottom. Do not go.

Recommend the new flatbread type pizzas, very tasty. Also really like that you can refill the drinks and help yourselves to free salad. Love the salad, but the tomatoes never seem the freshest. Otherwise very nice!

We had a great lunch with the family and the children love the salad and pizza buffet. I recommend it...

We had the lunch menu priced at £6.99 which wasgood value when it was all you can eat. The salad...

Ordered takeaway at 16.30 for collection at 17.15. Finally got pizza at 17.40.. I only live 2 mins away and...

Booked for Friday night, nice welcome from a member of staff on entering. Taking straight away to our table. Drinks...

Went for my daughters birthday our waitress Sophie did a fantastic job she was very friendly and could not do...

i have not been to the pizza hut in a long time, i was shocked at how expensive it is...

Tarde en la noche, aproximadamente a las 8 de la tarde. . Me imagino que el lugar ha sido una pesadilla con niños más temprano en el día! !

Estuve con mi madre, y cumplía todos los requisitos, bonita pizza, excelente servicio y buena relación calidad-precio. La ensalada es buena para un principiante, las pizzas vienen en una variedad de bases de corteza delgada de relleno. También nos hicieron la habitación para el budín, la madre tenía ilimitado fábrica de helados y yo tuvimos la masa de galleta. . . ñam ñam! ! Xx

My granddaughter chose to come here for her christening celebration. The table was pre-booked and on arrival it was well laid out with menus and balloons. Our waitress was very pleasant and helpful. The table was also set near windows at the back of the restaurant which gave us a degree of privacy from other diners. All the food was very good and hot too. Everyone thoroughly enjoyed their starters and main courses. The contents of the salad bar were really fresh and appetising.

We came here after docking at Hull, and thought we could eat before driving home. We had the lunch buffet, which is great value, and there was a lot of variety, not only toppings but bases too. The restaurant was clean, and the servers were very friendly, making sure were content throughout the meal.

We've been to PH in USA and UK and the staff at the Hull Kingswood restaurant are the tops. Food's fine too.

The macaroni cheese is delicious and the staff are friendly. Free salad is always a bonus. Shame no buffet at weekends.

The options are enjoyable and there are very nice options for what type of crusts you want.The milkshake was very nice however the straw was made of paper and didn't work very well.The banana waffle was ver nice.Great for children due to a place for children to make their own desserts.

Took my four year old for Buffett lunch. We waited a long to be seated despite no one else waiting. There was one cheese & tomato pizza with one slice left which my son wanted. All other pizzas were not really suitable for children. I paid £4.95 for him to eat one slice of pizza some hard under cooked pasta and breadsticks. The toilets looked as if they'd not been cleaned in days.

Went to this Pizza Hut and honestly I have never been in a worse restaurant. I am not criticizing the food - as I did not even wait for it to arrive at my table. I left before.I was seated in a table all sticky and after changing the oily chair I tried to open the menu whose pages were all stuck together. A special mention goes to the near table that was left with all the remains of the previous customers, with plenty of food scattered on the floor. After twenty minutes with no waitress showing up to get an order, I finally decided to leave and I am pretty sure it was a good decision.

Dining here was a pleasure... a really welcoming atmosphere and enjoyable experience, loads on offer and freshly topped up frequently.... definitely return again in future... 5*

Pizza Hut is a favourite of mine as the food is always good quality and served very hot, the lunchtime buffet is especially impressive as it is very cheap for unlimited pizza, pasta and salad, only criticism is that the pizza's could do with to be labelled to make it clear what the type of pizza is!

Me and my partner collected our order 2 pizza deal n side orders totalling £28 the staff were rude on the phone and the quality of pizza was horrendous burnt , cold , no way was they freshly prepared they taste like they had been reheated from the day before poor value for money , will never be going there again

Against my better judgement I went with my daughter and 2 small grandsons for lunch. We had to wait for a table as it was full. Not surprising being half term it was full of kids scrambling around the buffet. I dont like this kind of set up, I prefer to be served at the table but paying £11.00 for a pizza seemed senseless when, what I expect is the same pizza was available on the buffet was £7.00. The salad items looked bland and unappetising so I just had 2 slices of luke warm pizza. I ordered a latte which was served to the table, overflowing and slopped down the side of the cup. Ii had some sort of powdered chocolate floating on the top, more like what you would have on a cappuccino. All together a most disappointing experience..

I would like to thank all the staff who helped my son celebrate his 6th birthday on sun . We all had a good time makeing pizas and you were all fantastic . It was a good experience for the littleones and the price of the party was well worth it . Thankyou x

Went here with the Mrs for the lunch deal which is a deal indeedThe pizza, pasta and salad are plentiful and great value for moneyThere did appear to be too many customers compared to the number of staff which didn't impact our experience you could just see how hard the staff were working zipping round like busy bees to keep everyone happyGood deal, venue and good staff

Beautiful pizza nice staff, tgecfood is amazing deffo got bk.close by hotel asda next pub alsorts well worth a trip

Its been over a year since my last visit as my experience then was awful, I didn't think it could get any worse, I was wrong!! We were persuaded by the kids to give it another go, we waited just over an hour for our food to arrive, the pizza was inedible, over cooked with hardly any toppings what so ever, the glasses at the drinks station were dirty, the bowls for the salad bar were dirty and all the salad was a mess with nachos all over the floor. To their credit the staff took my pizza away and replaced it, unfortunately it didn't arrive back until everyone else at my table had eaten theirs and their desserts, so many good Italians around I have absolutely no idea why ANYONE eats here!! Truly awful, cant cook pizza and cant clean cutlery or crockery .

Called in today (14.01.17) for lunch not been on a weekend before so we thought we would give it a try, Never again! Pizzas are small, not a great deal of topping, side order of garlic bread was soggy! Well overpriced!!! Even the waitress agreed, Save your money Get a bigger better cheaper pizza from Asda.

The two of us were perhaps expecting too much from the buffet. There wasn't much choice but to be fair we were there about 2pm so that might explain why there wasn't much choice. The pizzas they put out on the buffet were very plain. Came with unlimited salad so it was good value. Personally I would have preferred to have paid a bit more better pizza. Pasta was also available with a plain sauce, nothing in it. Again, I would have preferred to have paid a bit more to have some meat in the sauce. The buffet's not for us but we will visit again and have the create your own pizza next time which is probably more to our taste. Service as ok. Not much atmosphere on this occasion, it felt a bit clinical, like a doctor's waiting room. But it's possibly better when it's a bit busier.

I went to Pizza Hut with my two boys we have ordered from Kids menu spaghetti bolgnese and it was terrible pasta overcooked, souse probably from the jar, I would rather go to Mac Donald than there! My pizza was ok but paying £11 for pizza and chips £3.50 I ended up with the bill£28 was not worth it at all.

Normally this is pretty good however recently have noticed the wait after ordering a takeaway is getting longer. Food itself is good, just if you're in a hurry don't order a takeaway.

Visited Pizza Hut, Kingswood on Friday 11th November with my wife for lunch. We both chose the £6.99 pizza/salad buffet. I was shocked and appalled with what I was presented with for 'lunch'. The salad bar was the best part of the 'meal'.The pizza section was bare with very little selection. There was no identification on any of the pizza plates, so God knows what you were eating! I bit into one slice and it was laced with chilli without warning!The pasta had been reheated so much that it was rock hard and inedible.Sorry Pizza Hut but you've just lost 2 customers.

Visited with my family and the whole place was freezing even at the back so we all had to sit in coats. The salad bar was good. Regularly filled and fresh. However the service and pizzas not so good. One of the meat feast pizzas came out quite quickly and was cooked well with loads filling. One of our pizzas came out almost twenty minutes after the first pizza and was really poor. This was like a cheap frozen pizza that you can buy for no more than a couple of pounds. The other two were passable but nothing special that would make me rush back. Definitely wouldn't rush to go back.

We came in here this week and tryed the dinner time buffet . To be honest it was alright . Service was good . were we sat was in a good spot . I couldnt actualy moan about our experience . Would go back

After visiting Pizza Hut on kingswood on FRI 29/10 /16.. We ordered two pizzas onion rings two drinks and two deserts .although the food was tasty and the service from AIMEE was fantastic we feel the prices ruined our visit ..pizzas the size of a sandwich plate at £9.95 and a slice of cheesecake at £4.95 (smallest desert I have ever seen ) small bottle bud at £3.65 and a cola at £2.60 is not acceptable ...500 yards from this building are doing two mixed grills with two drinks for £22.00 ..PIZZA HUT you have had our custom but at these prices will not be getting it again..

Went with my family for tea!! What a joke. We ordered our drinks which were bottom less help yourself, fine. Getting our glasses off the shelf I noticed they were dirty ! So I politely asked a waiter if we could have three clean glasses as the last six on the shelf were dirty! She brought out some more and amazingly these were filthy too. toilets dirty as well! Staff slow, food average at best. Would not return.

amazing food as usual and nice friendly staff. wasn't waiting long at all for food either! would highly reccommend.

Date of visit: Sunday 18/9/2016Yes, it's a Pizza Hut. But as I disovered at the awful Pizza Hut Cleveleys a few weeks ago, not all Pizza Huts are equal. PIZZA HUT KINGSWOOD IS BEST OF BREED.The Pizza Hut menu is standard, so I guess the difference comes down to the staff and management. Both appear very good here.This restaurant gets VERY busy at times and the young staff do not stop; but they remain friendly and up-beat and deserve credit. Hence the review.We've been here quite a lot because when asked where they want to go, the kids always reply "Pizza Hut".As a rule, everything is usually spot-on; but when it isn't, things get rectified promptly. For example, on one occasion a pizza was slightly burnt at the edges. The waitress gave it to me pointing this out, apologised, said the slightly burnt pizza was on the house and another replacement pizza would be straight out. Perfect resolution! The rubbish served at Pizza Hut Cleveleys wouldn't have left the kitchen here.So, in summary, yes it's a Pizza Hut, but it's a good one.

We went for granson 4th birthday there was 10 of us we all asked for seprate bills but never got them . Wouldn't go again verry verry expensive me & wife shared a pizza and got some chips aswell and was £ 25 pound waited long enough for a drink as well but at least if u have soft dri k can fill up anytime wouldn't go again would rather go to asda and get a create ur self verry dissapointed all off us was

Food was lush, but after my 2 year son has a meltdown and was disturbing everyone in the restaurant I got up to walk out. A lovely member of staff came over gave him a balloon, had a little chat with my son then came over to our table. She then convinced my son to have some dinner and she'd get him some ice cream, she also got him a drink of juice to help calm him down. Not what I was expecting at all!

Visit here on a regular basis! Food is always good, never had any issues. And the staff, two girls in particular don't know there names sorry are always really helpful and on the ball! Thanks guys

The food was great and the staff were always making sure that the food was stocked up too, the staff there were incredible and really made you feel at home, i will be going again!

Popped in for lunch and opted for the buffet for the adults and cheesy alphabet pasta for the children. Service was fast and the children's meals only took 10 minutes to arrive. We all got free salad so the wait passed easily. Buffet was well stocked and fresh pizzas were brought out regularly. Our waitress was lovely and attentive.

This was our first and last visit to pizza hut as a family. We booked a table for all 5 of us as we wanted to go on a Friday teatime and knew it would be busy. However, when we arrived they did not have my booking. I showed them my confirmation on my phone and they agreed to 'squeeze us in'. We were put in a booth table which meant my 2 year old had to sit in the aisle in his highchair. Everytime anyone came past with food or drinks they had to hold them above his head to get by. We ordered our food, and waited. And waited. And waited. 45 minutes later the order arrived wrong. They had cooked the wrong pizza. Again, another wait to bring the right food. The edge pizza was cold and hard, partly because it had been sat while we waited for the rest of our order. They then forgot our 2 portions of fries - again another wait. We finished our meal and tried to get the bill. However, no-one came back to us so we had to find someone. We left with 3 very grouchy children who vowed never to eat in pizza hut again. The thing that made me most angry as we left was all the empty large tables. When we had arrived, we had been told that all the large tables were reserved. However, almost 2 hours later and they were still empty. We had reserved a large table but obviously the staff didn't think we deserved to eat in comfort. Absolutely awful place.