Pizza Hut Express in Sheffield - Phone Number, Reservations, Reviews

cold fries first time ordering and last time

Got a 9” stuffed crust pizza, it tasted alright but it was very greasy and falling apart. Won’t have again. The meal for 1 is good though.

Orderd and recieved food in 1 minute. Pizza was cold as it was pre made ready to go. The chips were fresh and hot total dissapointment dont waste your time here.

Very greasy, don’t recommend the stuffed crust offer, it’s all crust no pizza. Wouldn’t order again

Very disappointed. I paid for 2 sweet chili sauce and specifically dropped a note reminding staff to add it but I was given Garlic herbs and BBQ sauce which I dont take because I dont like it. Why do staff always do this. This is not the first time its happening.

Best shopping mall in sheffield. As most off the big cities have there biggest shopping malls outside the cities this is the same mall like that. If you are coming for the first time to this mall, take maps of the entire mall at the entrance otherwise it takes lot of time to come out . It clearly shows which stores, restaurents etc are avaiable where and which floor clearly in this map. The most busy place on weekends is this in sheffield. You get wide range of items over here as you individual find biggest retails also over here in sheffield. Pizza hut is a brand.

It was over 45 minutes from placing my order to the driver picking it up from Pizza Hut. Pretty clear that the food was standing waiting to be collected for 45 minutes. It was FREEZING by the time I got it, chips got binned and so did most of the pizza. Completely unacceptable. No fault of driver, he delivered within 10 mins of picking it up, which is as quick as possible.

Stopped off for dinner in the oasis... The fastest place for food! The order was ready in not even a minute for 3 pizzas! 😱 Absolutely delicious may I add! The staff was friendly, smiling and helpful. Not a lot of places to eat downstairs at the weekend but always space upstairs. 11 out of 10 for service and taste! Would definately come back again! Well done on really good customer service and delicious pizza's 🤤🤤🤤 Well done people! Signed one very happy customer 💯🙏👌

Not cooked fully soggy pizza base not much for your money

Terrible, driver was rude, food was cold and missing 2 drinks

Chips were cold had to re heat….i asked for pepsi max as im diabetic and they sent pepsi

I’ve been coming to this Pizza Hut Express for years now and I’ve never had any complaints! The customer service has always been outstanding and the food is always hot!

Wrong order recieved, starving so ate it

The food was lovely, both myself and grandma enjoyed the cookie dough. Deliverd on time by a polite driver

I wish there is no star choice to choose. It was a disappointing experience. We went with my kids to have pizza after shopping. It was greasy and cold my husband asked them make fresh order or refund. They call the security and they escorts us out , they kept the receipt. The staff looks like school kids very rude no customer service skills, Never ever go back there again.

Well just went here and didnt have no issues, all the staff were so helpful and polite, my food came out freshly prepared and was piping hot and lovely to eat! The young staff couldn't do enough for me as I asked for a few extra sauces to go with my meal and persisted to make sure everything was tip top before I left to sit down! Will definitely be going back here!

I received my food cold and greasy when I requested to make me a fresh order or my money back, the staff were rude and they called the security to escort me out with my children 😡, it’s look like the Meadowhall security get share from Pizza Hut like the mafia “ where is my money!”

I only received 1 fruit shoot which was orange instead of Blackcurrant. I order 2 x blackcurrant

The food was still hot on arrival. I did not have to wait for too long after placing the order

One of the worst pizza I ever had, toppings are not spread out evenly in every slice, they are just thrown on pizza. And crust was bubbly and crispy. Not on cheese burst I would expect.

Food is good but service can be pretty lengthy and not really a designated waiting area so you're left to languish about nearby trying not to get in people's way. Atmosphere is also not great, food hall is quite loud and hard to find seating

Got food here multiple times, service is always outstanding, especially by Abi who often immediately greets me and makes me feel welcome whilst making me aware of the special options and new additions to the menu. Furthermore, the food is always prepared promptly and with great care so shoutout to the back of house team for this. I will be coming back time and time again.

Got serverdy by girl call donna Asked for empty cup she charged me £1.50 for an empty cup here she need to get some customer service training her attitude very bad . I will not be spending my money there again

The food is delicious and fresh!!

I requested for sweet chili sauce but there was no sauce and one drink was missing. It didn't come with the Blackcurrant &Apple drink.

If you like a long wait cold unseasoned seasoned fries and luckwarm pizza then this is the place for you. However if you like hot food and some seasoning on your fries then go elsewhere.

The pizza is absolutely ridiculously tiny and isn't that special,this is a complete rip off don't bother

Not good large pizza size of my hand too overpriced for a pizza size of my hand :(

Really poor pizza, kids food wasn't brought out first in fact we had to wait a while until we could all eat together. There was no check back from the serving staff. Kids mac n cheese was only just hot enough but not at the temperature I would expect as the long dish was cold, doubt a temp probe was used. My pizza was only warm and the meat was more like Jerky than what I would want from a freshly made pizza. The Dough tasted underdone and was chewy and no sauce, see picture. No Parmesan or chilli flakes? One of my kids said the pizza was better at the scarsdale and that's a whetherspoons. Havn't been to a pizza hut for a number years, won't be returning.

Extremely slow service, pizza came extremely greasy and the base was really chewy for some reason. Not again.

Had a pizza here today and was given a stuffed crust instead of the pan pizza I ordered, the crust was massive and base was tiny and thin. I wouldn’t mind but I ordered through deliveroo a few weeks ago and they made the exact same mistake.

The food was amazing and delicious

Went here in meadowhall at Christmas found the guy on counter very ignorant and un helpful food wasnt as good as usual either...big let down had to go back to counter to get sauces for my sons meal The girl there was very cheerful and helpful a credit to the company...Thankyou ...

A dsappointing experience over all. There were no 9 in stuffed crust pizzas available . The person serving was not very helpful when we asked for other options. After ordering an alternative, we were told it would be 5-8 minutes. 32 minutes later, ( and having returned to find out if there was a problem) the order arrived- wrong (2 fries (1 cold) instead of 1 fries & 1 salad). There were no hot drinks available either which would have been prefered in winter. 2 stars given as pizza was hot & tasty and carbonated drink refreshing when thirsty- though nearly finished by time food arrived!

I was served by this young lady called OLIVIA she gave me cold food and did not give me an accurate timing for the food therfore my drink was flat and she did not tell me that the fries were not seasoned I am sorry but this is poor customer service and I expected to have some information about the menu.

Had a lovely stuffed crust Pepperoni Pizza with fries, chese bites and a Pepsi max,

Would have been nice if halal food was sold here

The chips are to die for! Amazing quality every time, hands down the best pizzas that are not Asian style :P

Excellent menu. Much more cheesier versions compared to restaurants. Good offers.

For one of my orders I asked for a veggie pizza without cheese, told me can't do it as they don't do specials. How's a pizza without cheese a special! On top of that I had to wait over 20 minutes for my order. By the time I got it my drinks had gone flat.

Zero customers skills. Waiting 20 mins for our order to find out it was wrong.

Good menu and can order and sit in the comfort and safety of meadowhall food Hall always a favourite stop of mine

Quick and helpful service, and very tasty

Best place for pizza in meadowhall, really fast and friendly service.

Jak dla mnie troszkę tłusta pizza . Nie znam się ale może dlatego że była wyciągnięta prosto z pieca .

A very good place to visit and chill out plenty to choose from.

Absolute rip off!!! Paid for a 9" pizza as part of a deal and they gave us a 7" with around 5 fries. Never again. Couldnt even go in and complain as meadowhalls one way system means you have to exit the food court straight away with your food. Even if its the wrong order!

great pizza and a lovely delivery man (driver Akbar) really nice and friendly

Nice, friendly quick service, good prices!

Pizza was VERY poor, greasy, cold spots and ill tasting. The staff looked like they didnt want to be there and looked like p*ssed off school kids. No customer service skills whatsoever. Dominos it is in future, this company has gone down hill.

Had the most lovely woman serve me today (20/09/19), and a very helpful lad the day before (19/09/19), staff are very friendly and go above and beyond to make sure you're happy with your food and service

Great food and friendly staff offering an excellent service. Always take the kids on a trip to Meadowhall and never had a problem here.

Extremely good customer service by the women on counter this morning, made sure everything was perfect and warm and ready to eat. 14/08/19

Do they sell pizzas? I never noticed any.

My pizza was so greasy that the grease penetrated the box. There's also a big lack of choice and you can only have a 9" pizza in two choices. 6" pizzas have the option of 3 flavours. Staff were fine.

all good pizza hut are to have for a change

Love the pizza. Sometimes the drinks taste off as they run out of syrup or whatever it is but the staff will change it for you no problem as there's multiple dispenses.

Food fine. Long wait and staff are rude and have no customer service

The food was fine. Just wish they would warn you if there was going to be a ten minute wait for part of the order.

To be Frank you don't deserve even 1 star! I don't know whether I purchased food today or dog filth, it was appalling and vile! Veggie Supreme?.... I didn't see a vegetable in sight! For what you expect the customer to pay is disgraceful and disgusting because what I got today made frozen pizza's have standard and appeal! You didn't even have any Ketchup?.. Seriously how you became a large food establishment is bloody beyond me, unacceptable! A local takeaway can serve a better pizza for good value! I WILL NEVER EAT FROM PIZZA HUT AGAIN, SERIOUSLY DISGUSTING FOOD THATS GOOD ENOUGH FOR THE BIN AND NOT FIT FOR HUMAN CONSUMPTION!!!!!!!!!!!!!

Waited ages and still got order wrong. Food was rubbish!

Chocolate Chip Cookie Dough is Amazing!

The fries are great, The pizza is good, Fast service. I don't have any problems with this service and hopefully I won't.

Bought a £4.99 deal .got the ring pizza and looked like it had been left in the oven and it was cold. Cold fries and a cup of fizzy water. They would not do anything about it. Was told there was no manager available when went back too complain was told no manager available. So while stood back behind customers being serviced . I called them up on phone and the very lady though told me there was no manager available now she was the manager. Very aragant after her staff kept my receipt too look into complaint. No as I don't have receipt can not do anything about it. After lying too me again on phone she hung up as she could not take my complaint at all. Worst food even worse manager Only too if u want too be treated like something of the bottom of it shoe

Quick service plenty of meal deal options. Food always hot Great place for a quick meal

Good food, but slow service. I was expecting an Express service from the name, but having to wait so long wasn't expected.