Pizza Hut Delivery in Sheffield

Won’t bother again. Last order arrived after almost 3 hours and they refuse to answer the phone. Awful.

The service was speedy and the staff were really friendly and helpful, the pizzas were also very tasty

Pizza hut are currently running a false advertisement about when you download the app you get a free large pizza if you spend £15 the app removes the pizza order at the end but adds the voucher so they are aware you are trying to get the free pizza after spending £15 but don't give it you. When called they want you to speak to an online service that takes 48 to reply but the website states you should contact the pizza hut you ordered from. The manager can't decide if she is the manager or not saying she spoke to the manager then claiming she is the manager. The prices at pizza hut are already incredibly high and if the coupon is added it's clear there should be a pizza on this order.

It wasn't in so atmosphere isn't really valid. Food was lovely and a greet offer and service was fine, a little slower than expected and nearly forgot something but was apologetic and it was collected so wasn't much of an issue but staff were nice.

Absolutely disgusting. Wrong pizzas third time in a row, food was cold and late coming. The cookie was burnt. They have lost my custom

What can you say about what can only be described as a big hot cheese sandwich that costs £20+

The order was supposed to arrive for 18.30-18.45. Actually arrived 21.05. Cold pizza wrong pizza missing items. Told driver didn't want the order, but he refused to take it away. Also impossible to get in touch with. Obviously ignoring the phone.

Very helpful and found us the beat deals

Terrible! Ordered for delivery ASAP at 6.50pm by 8.50pm still no pizza. Called 5 times but no answer, then just rang off. The tracking app then just changed to 'pizza delivered' when it hadn't been. No refund on my £25!! Would never use them again - shocking customer service!

05/10/24 ordered 2 large pizzas which have never turned up and app says delivered 2 hours after ordered. They won't answer phone so now £25 down and very hungry. Absolutely crap. Do not order from here or you will be disappointed.

Seems to be a standard now that this restaurant delivers 30 minutes + late and food luke warm. Seems the app is happy to take constant orders giving a standard tat but the restaurant can’t handle the orders 🤷🏻‍♀️

Very slow delivery. Waited over an hour. Tried to phone to get an update, it just kept ringing and ringing until the line cut off. Tried to phone them 4 times and the same thing happens over and over again. Edit: eventually turned up after 1hr20, delivery driver didn't even say sorry for taking so long.

Amazing! 5 star so friendly! Perfect!!

Very good prices and kind workers. Highly recommended

I like the staff very much specially the shift manager that lady is very helpful and kind. I will visit this place again and again.

The best pizza I have ever had.. thanks to jyothi.

Always great service and food from this hut and the staff are very friendly specially the manager Andrew

Friendly staff. And the New Pizza recepi is really good.

Like to go to collect on Tuesday or Wednesday when the two old men are working. There like the Chuckle Brothers. It's always good to see them and put the world to rights. Great food and service.

Great service food is always on time and low prices perfect

Been going to this place for 25 years, always been the best pizza, don’t understand the poor reviews, but as I live outside the delivery radius I have always collected so can’t speak for the delivery side.

So we pre ordered few hours early £100 worth of pizzas, sides etc, was 9 pizzas and 6 sides, on arrival they gave up 4 pizzas and 4 sides and said thank you we said that’s not even half of what we ordered then 2 staff looked at reseat said ahh yeah then spent 20 minutes more making them while the other pizzas went cold, once we had got the pizzas the man said sorry we can’t see screen in back (not sure what this means) then at home they got 2 pizzas wrong and forgot one side, rang up shop saying we are missing one side and 2 pizzas are wrong they apologised and said they would deliver the remaining things they delivered fast to be fair within 40 mins (we live in Stocksbridge so not bad) the man at the door who delivered said why didn’t you say at the shop loudly across house at me in front of family (it was a 21st birthday celebration) so overall not brilliant

they waited three hours after i ordered to cancel my online delivery order. cheers.

Great food once again. Ordered Tuesday 28th May. Food arrived hot and in time. Great service.

Great service from the team, friendly and looked like they were having a great time. Food was excellent as always!

Good quality pizza with quick delivery

Awful restaurant. Have ordered a few times and just now they missed some items off my order. Pizza is always luke warm and of poor quality considering the price. Never answer the phone when you need to contact them. Avoid like the plague.

Very good customer service. Staff were excellent and very welcoming

I ordered at delivery and on my order was a margarita and then a 4 topping one. It was delivered and I had got a 4 toppings one and a veggi supreme which no good to either of us as we are allergic to peppers. The ; topping one had burnt ash around the pizza a was really not nice. I tried ring and no one answered and I tried to look on the website and it was not open for deliveries. So I can not complain to anybody. I will not be ordering again as it was money thrown away because they were uneatable.

Ordered a pizza in off peak time. Still hasn’t arrived an hour later. Don’t pay attention to the app it means nothing and worse if all 5 phone calls later and they can’t even be bothered to pick the phone up !! This place used to be good but no longer !!

Great team worked very hard to get all my pizzas ready on time .Very professional,polite and efficient thanks pizza hut chapeltown your a great bunch .Pizzas very ,very delicious tasty and great 😃

Never know anything like it, put an order in online, it says shop is closed, telephone the shop its open, the guy says he's no drivers, OK I'll come and collect it then, he says OK, goes back online to finish my order, won't let me collect it now, rings shop a again, knowone is answering the phone, what a absolute joke, pizza hut, absolutely rubbish.

Ordered here tonight. Arrived within 30 mins and was delicious and hot on arrival :)

Reviewing the service only, the pizza was very nice. They wouldn’t deliver to our office that is 2.8miles away from the store. Told me their drivers weren’t insured for that distance… after I’d already paid! Obviously going to have to order from Dominos next time.

Placed order online through rewards 1 hour late ,wife's texan bbq dry,reheated seemed as though unable to deliver as stated so reheated!

Best Pizza Hut in the UK, hands down! The portions are so generous and the amount of toppings on the pizzas beats any other chain. Plus, they have the friendliest delivery driver ever - so glad we found this location, as it's become our new family favourite!

Absolute rubbish.waited over 1 hour.the pizza was cold and very soggy in the middle. Disgusting

Order an hour and a half late, resulting in having to drive down to pick up . As a add on to this, today I rang up to use the credit note that was given to us from the top issue. They have no record of this resulting in me been lied to the first time and having to pay again. Staff are rude and have no idea what they are doing someone from head office needs to step in and get some training involved. Absolute joke of a place

Lovely place called for a few pints

Never known anything like it. Asked for delivery was told they don’t cover Grenoside advised the person on the phone that there website says they do cover the Grenoside area to be then told we only cover half of it 🤷‍♂️😳. Enquired about any deals was told no deals. Told them there were deals on the website. Accepted the deal. Absolutely clueless.

First time ordering, order came late. then the order was wrong not correct pop and no sauce. then found TWO hairs one in the fiery nachos and one on the pizza. really bad service. wouldn't use again. I would have chosen zero stars but wouldn't let me.

30 minutes late for the 2nd time, not answering phone when call, pizza arrived both times cold with wrong base??? Stopped using due to this month's ago and will never be using again.

Best place in chapeltown for pizza and the sides ( chicken strips ) are to die for.

Great service Ordered online said 25-35 for delivery, came in 15 mins, Nicely cooked hot pizza and piping hot mac n cheese. Will definitely order again.

Shocking service.. Pizza was over 1 hour late.. Manager said we can have a free one next time..erm no thanks how about keep your cold pizza and give me a refund.. Jokers.

Pizza came missing some of the toppings on one of the pizzas. Chicken strips undercooked along with the pizza dough. Definitely will not be ordering pizza form Pizza Hut especially from the Chapeltown branch

Ordered at 19:15 told 20:45 delivery time came at 21:45!! Plus part of order missing POOR POOR POOR

Book a delivery time and wasnt here 20 mins later. Phoned the shop and no answer. Not very good from a big brand like pizza hut

Told a 10 minute wait and was there nearly 30 minutes. 1 bloke tried to tell the manager my food was ready but he was on the phone and didnt want to know so it was put on the side. I then had to prompt to him that it was mine as i was losing my patience. He then tried to get us to pay again. YOU PAY WHEN YOU ORDER, incompetent manager and staff didnt seem to know what they where doing either, maybe thats lack of training so you cant blame them, not even an apology for the length of time taken. There is Dominoes around the corner as well as many other little takeaways, carry on like this and youll soon be looking for other jobs. Sorry if it sounds harsh but thats the way it was

Clean and tidy fast service even tho almost always busy and always have good deals on👍👍👍🍕🍕🍕🍕🍕

Absolutely disgusting service. Hardly any pepperoni on pizza we ordered asked for money back had phone put down on me !!! Will take things further

terrible service. undercooked food. no answer to phone. food came an hour late and still not cooked right. didnt have what I wanted to order. told me it would be 20 min late was 1 hour late. so I told them I will take the food as compensation. pah

Tasty food and friendly and funny staff. Did accidentally misplace part of order but staff member was alone. Would recommend for families if eating at home

After ringing for fifteen minutes before anyone answered the phone I then got told no delivery orders are being taken disgusting service with no apology or explanation

gave me wrong pizza the when i phoned up he said i was the one in the wrong

Excellent pizza, delivered at the time we asked for, virtually to the minute. Can't get better than that. Pizza were as expected-very tasty, hot and enjoyable. Many thanks

Food has just turned up burnt, as in black burnt. Tried ringing to complain but no answer. Terrible food and the worse kind of customer service...still happy to take the money though.

Poor service . Got told on Saturday night at 9pm that it would take 2 hours to deliver a pizza!!!!! Sorry no stars you know your business times , you put staff accordingly . Dominoes here we come !!!!!!!